2002 CHEVROLET AVALANCHE Complaints

View complaints related to 2002 CHEVROLET AVALANCHE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 420 complaints submitted for the 2002 CHEVROLET AVALANCHE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2002 CHEVROLET AVALANCHE
    - KERNERSVILLE, NC

    I HAVE NOT EXPERIENCED A TIRE FAILURE YET, BUT I HAVE CONCERNS ON THE SPARE TIRE THAT CAME WITH MY VEHICLE. THE 4 MAIN TIRES ARE GOODYEAR WRANGLER HP 265/70R17 AND THE SPARE TIRE IS A FIRESTONE WILDERNESS AT P265/75R16. THE OWNER'S MANUAL SPECIFICALLY STATES TO USE SAME SIZE TIRES & TYPE OF TIRES. THE SPARE TIRE SHOULD BE THE SAME AS THE PREMIUM TIRE PACKAGE I UPGRADED MY PACKAGE TO... NOT A SMALLER SIZE WITHOUT ANY WARNING OF WHAT DAMAGE IT COULD DO TO THE VEHICLE IF YOU USED IT FOR AN EXTENDED PERIOD.... I THINK THEY SHOULD HAVE THE SAME SIZE SPARE. IF NOT, AT LEAST INFORM YOU OF THE POTENTIAL DAMAGE ONE COULD DO TO THEIR VEHICLE OR PERSON.*AK (TIRESIZE: P265/75R16)

    Source: NHTSA WEB SITE
  • 2002 CHEVROLET AVALANCHE
    - KERNERSVILLE, NC

    I DO NOT UNDERSTAND WHY THE FULL SIZE SPARE IS FIRESTONE 265/75R16 VS THE FOUR GOODYEAR TIRES SIZE 265/70R17. USING DIFFERENT SIZE TIRES IS NOT RECOMMEND IN THE OWNERS MANUAL SO WHY WOULD THEY GIVE YOU A SPARE THAT IS DIFFERENT FROM THE OTHER TIRES & DO NOT MENTION ANY HAZARDS. *AK

    Source: NHTSA WEB SITE
  • 2002 CHEVROLET AVALANCHE
    - AUBURN, PA

    TRUCK CAME THROUGH WITH 17"WHEELS AND 17" GOODYEAR TIRES, THE SPARE TIRE IS A 16" WHEEL AND 16" FIRESTONE TIRE. MY TRUCK IS A 4 WHEEL DRIVE, IF I WOULD HAVE TO USE THIS SPARE, I FEEL IT WOULD BE UNSAFE PUTTING DIFFERENT SIZE WHEEL AND TIRE ON MY VEHICLE,. I HAVE A COMPLAINT INTO THE CHEVROLET CUSTOMER SERVICE, BUT THEY SAID THAT THEY WON'T DO ANYTHING ABOUT IT, THAT THIS IS THE WAY THIS VEHICLE COMES THROUGH, I WAS NEVER TOLD THIS BY THE DEALERSHIP, I ALSO COMPLAINED TO THEM, AND THEY HAVEN'T DONE ANYTHING YET. MY COMPLAINT NO. WITH CHEVROLET IS (05525998), THE PERSON I SPOKE TO WAS NAMED CHRISTINE. THE TELEPHONE NO I CALLED WAS 1-800-222-1020. *AK

    Source: NHTSA WEB SITE
  • 2002 CHEVROLET AVALANCHE
    - LIVERMORE, CA

    AFTER USING THE REAR WINDOW DEFROSTER FOR A SHORT PERIOD, A LOUD CRACK WAS HEARD. THE PLASTIC FRAME HOLDING THE REAR WINDOW SPLIT IN TWO PIECES. THE REAR WINDOW IS NOW SOMEWHAT LOOSE. WE ARE AFRAID TO TURN ON THE REAR WINDOW DEFROSTER FOR FEAR OF THE WINDOW SHATTERING. WE WILL NOT TRY AND REMOVE THE WINDOW AND PLACE IT IN ITS HOLDER BEHIND THE SEAT, AS IT MAY ALSO SHATTER AND SHOWER THE REAR SEAT PASSENGERS WITH GLASS. *AK

    Source: NHTSA WEB SITE
  • 2002 CHEVROLET AVALANCHE
    - VERNON, CT

    CONSUMER STATED THE ABS FAILED, THE PEDAL HIT THE FLOOR WHILE BRAKING WHICH CAUSED AN ACCIDENT.*JB

    Source: NHTSA WEB SITE
  • 2002 CHEVROLET AVALANCHE
    - KNOXVILLE, TN

    WHILE DRIVING 40 MPH ON WET PAVEMENT, CONSUMER APPLIED THE BRAKES AND ABS FAILED TO ACTIVATE WHICH RESULTED IN VEHICLE ROLLING OVER.*AK. CONSUMER STATED AS SOON AS HE APPLIED THE BRAKES, THE WHEELS LOCKED UP AND THE BACK OF THE VEHICLE BROKE LOOSE FROM THE ROAD AND SPUN 90 DEGREES TO THE LEFT, VEHICLE SKIDDED OFF THE LEFT SIDE OF THE ROAD AND THROUGH A FENCE, VEHICLE THEN ROLLED INTO A DITCH, CONSUMER ALSO ADDED THAT THE FRONT AND SIDE AIRBAGS FAILED TO DEPLOY.*JB

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 CHEVROLET AVALANCHE
    - DEPTFORD, NJ

    FOUR PRIMARY TIRES ARE 17" INCHES. HOWEVER, EMERGENCY SPARE TIRE IS 16" INCHES. A MECHANIC INFORMED CONSUMER IT WOULD BE UNSAFE FOR HIM TO OPERATE VEHICLE USING 16" SPARE TIRE IN COMBINATION WITH A 17" SPARE TIRE ON SAME AXLE. PLEASE PROVIDE ANY ADDITIONAL INFORMATION / ATTACHMENTS.*AK

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 CHEVROLET AVALANCHE
    - DE KALB, TX

    VEHICLE HAS FOUR GOODYEAR 17 INCH TIRES, AND FOR THE SPARE TIRE THERE IS A FIRESTONE 16 INCH. CONSUMER IS CONCERNED.*AK CONSUMER STATES THAT GM WILL NOT SOLVE THE PROBLEM. *SLC

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 CHEVROLET AVALANCHE
    - CARMICHAELS, PA

    CONSUMER STATES ENGINE BLEW UP, AND MANUFACTURER IS NOT WILLING TO TAKE RESPONSIBILITY AND WILL NOT PROVIDE A REASON.*JB

    Source: NHTSA WEB SITE