2011 CHEVROLET CAMARO Complaints

TL* THE CONTACT OWNS A 2011 CHEVROLET CAMARO RACE CAR EQUIPPED WITH TOYO PROXES TIRES, TIRE SIZE: 245-45-R20 (SERIAL NUMBER: MF82512) AND TIRE SIZE: 275-40-R20106Y. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE TIRES FAILED TO GRIP AND CAUSED THE CONTACT TO BECOME INVOLVED IN A CRASH. THE TIRES WERE NOT REPLACED. THE APPROXIMATE FAILURE MILEAGE OF THE TIRES WAS 20 AND THE VEHICLE FAILURE MILEAGE WAS 44,495.

5-26-2012: CONVERTIBLE TOP SUPPORT BROKE. FIXED BY DEALER. NOW SEVERE OTHER ISSUES WITH CONVERTIBLE TOP, INCLUDING BUT NOT LIMITED TO THE CAR FLOORS FLOODING WHEN IT RAINS, WIND NOISE FROM THE REAR QUARTER GLASS, AND SEVERE "RUB" MARKS FROM THE STRUCTURAL TOP ASSEMBLY. CAR HAS BEEN OUT OF SERVICE FOR 69 DAYS AND AT THE DEALERSHIP FOR OVER 44 DAYS. IT IS STILL AT THE DEALERSHIP. GM/CHEVROLET HAS BEEN NEGLIGENT IN THE HANDLING OF THE REPAIRS, ALONG WITH THE COMPLETE IMPROPER DESIGN OF THE TOP ASSEMBLY. THE DEALER DOES NOT KNOW HOW TO FIX IT AND GM/CHEVROLET HASN'T PROVIDED ENOUGH SUPPORT TO GET THE ISSUES RESOLVED. *TR

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

JUST PICKED UP CAR. IT WAS IN SHOP FOR TWO DAYS. CAR HAD A GRINDING AND SQUEALING IN THE STEERING. GM TECHNICAL ASSISTANCE TOLD THEM THE DISCONNECT SHAFT TO SEE WHERE NOISE WAS COMING FROM. DEALER HAD TO REPLACE ANGLE SENSOR AND SRS COIL FOR THE AIR BAG. PICK UP CAR AND WAS LIKE NEW AGAIN FOR ABOUT 35 MILE. I WAS BACKING INTO DRIVE WAY AND HEARD A SNAP FROM THE STEERING. NOW THE NOISE IS BACK AND STEERING IS WOBBLY AND CLUNKING ALONG WITH A STRONG SMELL OF POWER STEERING FLUID! I HAVE TO TAKE IT BACK TOMORROW FOR THEIR 4TH ATTEMPT, NEXT STEP LEMON LAWYER! *TR

TL* THE CONTACT OWNS A 2011 CHEVROLET CAMARO. THE CONTACT STATED THAT WHILE DRIVING AT LOW SPEEDS, THE ENGINE EMITTED A KNOCKING NOISE AND WOULD NOT ACCELERATE OVER 35 MPH. THE VEHICLE WAS TAKEN TO THE DEALER FOR A DIAGNOSTIC TEST, WHICH LOCATED THE FAILURE AT THE MOTOR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGES WERE 27,000. SM.

BRAKE FLUID LEAKS FROM MASTER CYLINDER RESOVOIR. TSB FOR THE 2010 MODELS BUT THE 2011S ALSO DO IT!REPLACED AND STILL LEAKS. POWER STEERING HAS A SCREECHING ,RUBBING SOUND AND GETS HARD TO TURN. THE DEALER I BOUGHT THE CAR, VERIFIED THE ISSUE, BUT SERVICE MANAGER AND ADVISOR WHO DROVE THE CAR AND ADMIT THERE'S AN ISSUE SAID THEY DON'T WANT TO WORK ON MY CAR!VERY DANGEROUS SITUATION! *TR

TL* THE CONTACT OWNS A 2011 CHEVROLET CAMARO CONVERTIBLE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH WITHIN CROSS WINDS, THE CONVERTIBLE TOP COVER, WHICH WAS REFERRED TO AS A TONNEAU, DETACHED FROM THE VEHICLE. THE CONTACT WAS UNABLE TO LOCATE THE CONVERTIBLE TOP COVER WHEN MANEUVERING TO THE SIDE OF THE ROAD. THE CONVERTIBLE TOP COVER WOULD NOT BE REPLACED DUE TO CONCERN OF A POTENTIAL SAFETY HAZARD. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 4,500. UPDATED 06/06/12 *BF

TL* THE CONTACT OWNS A 2011 CHEVROLET CAMARO. THE CONTACT STATED UPON STARTING THE IGNITION THE ENGINE WARNING LIGHT ILLUMINATED CONTINUOUSLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY DETECTED THE REAR DIFFERENTIAL WAS SEVERELY DAMAGED AS A RESULT TO EXCESSIVE METAL FRAGMENTS IN THE GEAR BOX OIL. THE VEHICLE WAS REPAIRED FOR THE ENGINE WARNING INDICATOR AND THE GEAR BOX OIL WAS REPLACED. THE ENGINE WARNING INDICATOR MALFUNCTION PERSISTED AFTER THE REPAIR. THE VEHICLE WAS TAKEN BACK TO THE DEALER THREE TO FOUR TIMES FOR THE ENGINE WARNING FAILURE AND UNKNOWN REPAIRS RELATED TO THE REAR DIFFERENTIAL. THE OTHER REPAIRS PERFORMED CONSISTED OF THE REPLACEMENT OF THE REAR DIFFERENTIAL BEARINGS AND, REAR PASSENGER SIDE WHEEL HUB. AN INSPECTOR DIAGNOSED THE VEHICLE WHICH THERE WAS NO RESOLUTION. AFTER THE MOST RECENT REPAIRS WERE PERFORMED, THE CONTACT WAS DRIVING AND A LOUD RATTLING NOISE EMITTED FROM THE TRANSMISSION WITH MULTIPLE ENGINE MISFIRES. THE VEHICLE SUDDENLY STALLED AND WAS TOWED TO THE DEALER WHO DETECTED THE REAR DIFFERENTIAL HOUSING WAS LEAKING. IN ADDITION, THERE WAS DAMAGE TO THE CAM-SHAFT AND CYLINDERS. THE VEHICLE WAS IN THE PROCESS OF BEING REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECTS. THE APPROXIMATE FAILURE MILEAGE WAS 3,608.

[XXX] MARCH 7, 2012 GM PO BOX 33170 DETROIT, MI 48232-5170 RE: CASE [XXX] GREETINGS: I WISH TO FILE A FORMAL COMPLAINT REGARDING MY 2011 CAMARO 2SS/RS CONVERTIBLE. THE SAFETY CRITICAL PASSENGER AIR BAG (INFLATABLE RESTRAINT) DOES NOT WORK PROPERLY AND READS OFF WHEN A PASSENGER IN EXCESS OF 160 LBS IS IN THE PASSENGER SEAT. THIS PROBLEM IS INTERMITTENT, ABOUT 50% OF THE TIME, BUT REPRODUCIBLE. IT HAS BEEN ACKNOWLEDGED AND REPRODUCED ON MULTIPLE OCCASIONS BY CERTIFIED GM MECHANICS AT FREEWAY CHEVROLET IN CHANDLER, ARIZONA, WITH MULTIPLE EMPLOYEES OF FREEWAY CHEVROLET OF VARYING WEIGHTS IN THE PASSENGER SEAT. I HAVE SUMMARIZED THE REPAIR ATTEMPTS BELOW: DATEDAYS OUT OF SERVICEMILEAGECOMMENTS 6/28/201131,475MODULE REPLACEMENT 9/15/201122,246SENSOR AND MODULE REPLACEMENT 10/19/201122,856SENSOR REPLACEMENT 12/21/2011143,916REPROGRAM MODULE. SERVICE REP ABLE TO REPRODUCE PROBLEM ON THIS CAR BUT NO OTHER IDENTICAL MODELS WITH MULTIPLE PASSENGERS AND WEIGHTS. 3/5/201224,854REPRODUCED CONNECTED TO ODBC INTERFACE AT FREEWAY CHEVROLET WITH 160 LB PASSENGER IN CAR (MY WIFE). LEVEL 4 INDICATED ON ODBC (NON ADULT PASSENGER PRESENT). WIFE EXITED AND RE-ENTERED PASSENGER SEAT. LEVEL 6 INDICATED ON ODBC. WIFE SAT IN IDENTICAL CAR ON LOT AND PROBLEM COULD NOT BE REPRODUCED. THE LATEST RESPONSE ADVISED BY SHANE SCHMITT OF GM IS THE VEHICLE IS FUNCTIONING AS DESIGNED. THIS RESPONSE IS UNACCEPTABLE BECAUSE: 1.A 160 LB ADULT PASSENGER MUST ACTIVATE THE AIR BAG SENSOR. 2.THE ISSUE IS INTERMITTENT (ABOUT 50% OF THE TIME). THE SAME PERSON SHOULD NOT BE CLASSIFIED AS LEVEL 4 AND LEVEL 6 WITH THE SEAT IN THE IDENTICAL POSITION AND NO CHANGE IN BODY POSITION. 3.THIS INTERMITTENT ISSUE COULD NOT BE REPRODUCED IN ANY OTHER GM VEHICLE, INCLUDING AN IDENTICAL MODEL. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

I RECENTLY PURCHASED A 2011 CAMARO SS. THIS WAS A GIFT TO MY WIFE BECAUSE SHE HAD ALWAYS LOVED THE CAMARO. THE CAR WAS PURCHASED AT A CHEVROLET DEALERSHIP. MY WIFE DROVE THE CAR HOME ABOUT 70 MILES WITH NO TROUBLE AT ALL. A FEW DAYS LATER THE TEMPERATURE IN NORTH CAROLINA DROPPED TO AROUND 40 DEG AND STARTED TO RAIN. MY WIFE TOOK MY DAUGHTER TO THE STORE AND SHE WAS UNABLE TO GET ABOVE 30 MPH BECAUSE THE CAR WAS UNCONTROLLABLE DUE TO THE REAR END CONSTANTLY FISH TAILING. I WAS CALLED BY HER CRYING BECAUSE SHE WAS SO SCARED. I CONTACTED A FRIEND TO GO AND GET THE CAR AND HE CALLED ME AS HE WAS DRIVING TELLING ME WHAT THE CAR WAS DOING. AFTER DOING SOME RESEARCH ON LINE I FOUND OUT THAT THE PIRELLI PZERO TIRES THAT COME STANDARD ON THE SS AND RS CAMARO ARE SUMMER ONLY? TIRES. THESE TIRES ARE ONLY TO BE DRIVEN IN TEMPERATURES ABOVE 45 DEG AND IN DRY CONDITIONS! I AM CURRENTLY IN THE MIDDLE EAST AND RELIED TOTALLY ON THE DEALERSHIP TO INFORM MY WIFE OF ANY ISSUES OR WARNINGS THAT SHOULD HAVE COME WITH THE CAR. ALSO CHEVROLET IS TOTALLY AT FAULT BY SELLING, AS STANDARD EQUIPMENT, A TIRE THAT IS DANGEROUS TO THE POINT OF BEING CRIMINAL WHEN DRIVEN IN WEATHER CONDITIONS THAT COVER MOST OF THE UNITED STATES. I HAD TO PURCHASES, AT THE COST OF OVER $1000.00, A SET OF TIRES THAT ARE ?ALL SEASON? SO MY WIFE CAN DRIVE SAFELY. I SHOULD NOT HAVE TO BE PAYING OVER $40,000.00 FOR A CAR THAT I NEED TO SPEND ANOTHER GRAND ON JUST TO MAKE IT SAFE TO DRIVE. THIS IS TOTALLY AND COMPLETELY UNACCEPTABLE. I WILL NOTIFY EVERYONE AND ANYONE THAT I CAN ABOUT THE HAZARDS OF THIS SITUATION. *TR