2017 CHEVROLET EQUINOX Complaints

The engine/timing chain and heads for my 2017 Chevrolet Equinox failed. I only had this vehicle for 4 years 4 months with only 113,000 miles. I feel my safety was put at risk because out of nowhere my vehicle began jerking and bucking back in forth very badly. I had my vehicle totally diagnosed with Gateway Tire Center and Service, which cost me $283.17, just for a diagnosis. My vehicle has not been inspected due to this vehicle was brand new with zero miles when I purchased it on October 30, 2016. All maintenance has been kept up regularly on my vehicle. Before my vehicle all of sudden quit running there were no indications that there was a problem until the engine light popped on after it started the jerking and bucking back in forth. I am highly upset with the dealership who sold me this vehicle because I know they knew this vehicle would not operate any more after a certain amount of mileage. I should not have to be trying to car shop this early on for a new vehicle. I am only 13000 to 14000 miles outside of my warranty with this vehicle it is no way I should have to either purchase a new engine or buy a new vehicle. I need something done about this immediately.

On May 24, 2021, my 2017 Chevrolet Equinox was sitting in my driveway. While my son was vacuuming the car out he heard a boom and jumped out. The rear window had shattered. No one was around and nothing had hit it. The temperature outside was 78 degrees and there was a breeze blowing so it was not due to the heat. Called Chevrolet and they said they have never heard of this happening and it isn't a manufacturer defect but a quick search online and others have had this happen in their 2017 Chevrolet Equinox.

HAD ROUTINE OIL CHANGES AND ONLY DRIVE THE CAR APPROXIMATELY 5 MILES TO AND FROM WORK DAILY. ON A VERY FRIGID WINTER DAY WHILE DRIVING HOME FROM WORK, MY CAR STARTED SHAKING, AND OIL LIGHT CAME ON, THEN THE ENGINE LIGHT AND CAR CAME TO A STOP. GOT IT TAKEN TO CHEVROLET DEALER WHO SAID THEY HAD 3 OTHER EQUINOXES IN THE SHOP THE LAST 2 DAYS OF FRIGID COLD WITH THE SAME ISSUE. FIX FOR A REAR MAIN SEAL REPAIR, AFTER THEY HAD DONE A DIAGNOSTIC INSPECTION AND MULTI POINT VEHICLE INSPECTION. THIS REPAIR COST US OVER $2000. OUR MECHANIC ADVISED US TO REPORT THIS BECAUSE OF SEEING SEVERAL MODELS WITH SAME ISSUE, INCLUDING MY FATHER'S CHEVROLET EQUINOX WHO WAS IN THE SHOP 3 DAYS BEFORE OURS WITH THE SAME ISSUE. PLEASE HELP US. THANK YOU

PURCHASED THE VEHICLE APRIL 2019. HAVE PROOF OF 6 OIL CHANGES AND PROPER MAINTENANCE WHILE DRIVING FOR LESS THAN 2 YEARS, BUT DUE TO NO WARNINGS OF LOW OIL ON THE VEHICLE AND WITH A CONFIRMED DEFECT STATED BY MY MECHANIC. THIS 2.4 L ECOTEC ENGINE HAS MASSIVE OIL CONSUMPTION DEFECTS. THIS VEHICLE NEEDS TO BE RECALLED. IT STOPPED IN THE MIDDLE OF THE STREET WHILE I WAS DRIVING. FURTHER RESEARCH CONFIRMS THIS DEFECT BEYOND THE STATED 2010- 2013 RECALL.

I JUST DROPPED MY KIDS OFF AT SCHOOL AND WAS HEADED HOME WHEN MY CAR STARTED STALLING, AND OIL PRESSURE LOW WARNING CAME ON. A FEW MINUTES DOWN THE ROAD, THE ENGINE POWER LIGHT CAME ON AND THE CAR TURNED OFF WHILE DRIVING. I STARTED IT AGAIN LONG ENOUGH TO ROLL INTO A PARKING LOT BESIDE ME. I'VE HAD MY CAR TOWED 3TIMES, FIRST TO A CHEVY DEALERSHIP WHO QUOTED ME A $1,400 FIX FOR A SEAL REPAIR, AFTER THEY HAD DONE A DIAGNOSTIC INSPECTION. I WAS ALSO TOLD THEY COULD ASSIST IN A TRADE IN BECAUSE OF THE REPAIRS NEEDED. I WOULD FIRST NEED TO PAY FOR IT TO BE FIXED. I GOT TWO OTHER OPINIONS AT RESPECTABLE GARAGES WHO SAID IT WAS MY REAR MAIN SEAL AND BOTH QUOTED $2,400. I HAD TO GET A LOAN TO PAY FOR REPAIRS. FOLLOWING THE FIX, THE MECHANIC TEST DROVE IT AND SAID THE BRAND NEW SEAL BLEW AGAIN. THEY DID RESEARCH AND SAW THERE IS A MANUFACTURER MALFUNCTION WITH THE ENGINE AND TO COMPLETE THE TASKS TO RECONFIGURE MY ENGINE SO IT COULD WORK PROPERLY AND THE SAME PROBLEM NOT HAPPEN, IT WOULD BE AN ADDITIONAL $800 BUT THERE'S NO GUARANTEE IT WOULDN'T HAPPEN AGAIN. WITH MY FIRST STOP BEING THE CHEVY DEALERSHIP, I AM UPSET I'VE HAD TO PAY OVER $3,000 ON MY CAR AND NOW IT'S NOT EVEN GUARANTEED TO BE FIXED. CHEVY MECHANICS SHOULD HAVE CAUGHT THIS ISSUE WHEN I ORIGINALLY TOOK MY CAR THERE. IT'S BEEN A MONTH NOW I'VE BEEN WITHOUT A CAR. AS A SINGLE MOTHER, I'VE SPENT A LOT OF MONEY HAVING TO RENT CARS AND USING UBER/LYFT WHEN THIS PROBLEM SHOULD HAVE BEEN ADDRESSED A MONTH AGO WHEN I ORIGINALLY SOUGHT THE DEALERSHIP' HELP.

MY CAR HAS 63000 MILES ON IT. I KEEP UP WITH ALL OIL CHANGES. I HAVE A 30 MIN HWY DRIVE TO AND FROM WORK DAILY. I WAS DRIVING HONE FROM WORK ON SUPER COLD DAY BELOW ZERO IN ILLINOIS. HALFWAY THREW MY RIDE HOME CAR SAID REDUCED ENGINE POWER 50 PERCENT. YOU CAN TELL CAR WAS DRIVING ROUGH. THEN EXITED ON MY EXIT AND SLOWED DOWN TO PULL OVER AND CAR SAID LOW OIL TURN OFF ENGINE CAR SHOOK AND SHUT DOWN. MY HUSBAND CHECKED OIL IT WAS EMPTY!!! WE FILLED IT AND BROUGHT TO CHEVY DEALER. THEY GOT BACK TO US TOLD US WE ARE OUT OF WARRANTY AND THE PISTON RING BROKE AND NEED TO FIX FOR 2200. WE HAVE CONTACTED GM WITH NO HELP TO SEE IF THEY WILL HONOR THIER VEHICLE DEFECT THAT CLEARLY IS AN ONGOING PROBLEM WITH THIER VEHICLES. IT IS CURRENTLY SITTING AT DEALER BECAUSE I CAN'T AFFORD TO FIX AND DON'T KNOW WHAT TO DO. THEY SAID MY YEAR IS NOT RECALLED YET!!

TL* THE CONTACT OWNS A 2017 CHEVROLET EQUINOX. THE CONTACT STATED THAT OIL WOULD LEAK OUT OF THE VEHICLE WHILE DRIVING AT VARIOUS SPEEDS AS THE ENGINE LIGHT WOULD ILLUMINATE. THE CONTACT ALSO STATED THAT THE VEHICLE WOULD JERK FORWARD AS THE SERVICE STABILITRAK WARNING LIGHT ILLUMINATED. ONE DAY, THE CONTACT STATED THAT AFTER ADDING OIL INTO THE VEHICLE, THE VEHICLE BEGAN TO JERK UNCONTROLLABLY AND A BLUEISH SMOKE BEGAN TO EMIT FROM THE ENGINE. DUE TO THE FAILURE, THE CONTACT HAD THE VEHICLE TOWED TO EAST HILLS CHEVROLET OF ROSLYN( 1036 NORTHERN BLVD, ROSLYN, NY 11576) WHERE AN OIL CONSUMPTION TEST WAS PERFORMED AND THEY DISCOVERED THAT HER ENGINE SEALS NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THEY OFFERED NO ASSISTANCE. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 200.

I WAS IN A MCDONALDS DRIVE THRU WHEN I NOTICED A STRONG PETROLEUM SMELL. I PULLED INTO A PARKING SPACE AND FOUND OIL GUSHING FROM THE ENGINE. I TURNED THE ENGINE OFF AND HAD IT TOWED TO MY LOCAL CHEVY DEALER. THE DEALER FOUND THAT THE PCV SYSTEM HAD CLOGGED AND CAUSED THE CRANKCASE TO PRESSURIZE, THEREBY BLOWING THE REAL MAIN SEAL. FORTUNATELY I WAS NOT ON THE HIGHWAY AT THE TIME OR I COULD HAVE LOST ALL THE OIL AND SUFFERED AN ENGINE SEIZURE AT HIGHWAY SPEEDS. I GOT NO INDICATION OF A PROBLEM OTHER THAN SMELL AND VISUAL EXAMINATION. THE REPAIRS WERE QUOTED AT $2320. AFTER COMPLAINING TO GM CUSTOMER SERVICE THEY PROVIDED COST ASSISTANCE WHICH REDUCED THE PRICE TO $954 PLUS TAX. ON FURTHER RESEARCH I FOUND THAT THERE IS A RECALL ON THE 2010-2014 CHEVY EQUINOX FOR THIS SAME PROBLEM AND THE WARRANTY WAS EXTENDED TO 10 YEARS OR 120,000 MILES. THE 2015-2017 CHEVY EQUINOX HAS THE SAME 2.4 LITER ECOTEC ENGINE BUT GM HAS NOT SEEN FIT TO EXTEND THE RECALL TO THOSE YEARS. AT THE TIME OF THE INCIDENT I HAD 83,773 MILES ON THE VEHICLE AND ALWAYS HAD IT SERVICED AT THE DEALER I BOUGHT IT FROM, SARCHIONE CHEVROLET IN RANDOLPH, OHIO. FURTHER CONTACT WITH GM GOT THEM TO PAY ANOTHER $400 (WHICH I HAVE NOT RECEIVED YET) BUT THEY REFUSED TO PAY THE ENTIRE AMOUNT. THIS IS A DANGEROUS PROBLEM THAT GM IS AWARE OF BUT NOT ACKNOWLEDGING BY EXTENDING THE RECALL FOR THE ADDITIONAL 3 YEARS THAT THIS ENGINE WAS AVAILABLE IN THE EQUINOX.

I WAS ON THE EXPRESSWAY AND WAS GOING AROUND A CURVE AND NOTICED THAT MY POWER DECREASED AND FELT LIKE MY CAR WAS NOT MOVING AS FAST. I LOOKED AND THE CHECK ENGINE LIGHT ON MY DASH WAS ON AND IT SAID ENGINE POWER REDUCED, AND THE 2ND SCREEN SAID TO CHECK STABILITRAK. I GOT OFF AT THE NEXT EXIT AND PULLED RIGHT INTO A PARKING LOT. WHEN I TURNED OFF THE VEHICLE AND TURNED IT BACK ON IT STILL HAD THE CHECK ENGINE LIGHT ON, BUT THE SERVICE STABILITRAK WAS OFF. I HAD IT TOWED TO MY PARENTS AND THE NEXT DAY IT WAS TOWED TO A REPAIR SHOP. THE MECHANIC INSPECTED IT AND IT IS AN OIL CONSUMPTION ISSUE. HE ADVISED ME TO GET A NEW ENGINE WHICH WOULD COST 5,000 FOR A USED ONE. THIS IS A 2017 VEHICLE, WHICH IS FAIRLY NEW AND HAS ABOUT 70,000 MILES ON IT. THIS IS UNACCEPTABLE AND SHOULD NOT HAVE HAPPENED!!!! THE OIL WAS RECENTLY CHANGED AND WHEN IT WAS CHECKED, THERE WAS NOTHING SHOWING ON THE DIPSTICK. THERE WAS A CLASS ACTION LAWSUIT ON THIS SAME ISSUE AND IT IS A WELL KNOWN. I HAVE RESEARCHED AND READ MANY PEOPLE WITH THE SAME ISSUE, SOME AS RECENT AS JANUARY AND FEBRUARY 2021 AND SOME WERE ALSO LOCATED IN MICHIGAN. I AM A SINGLE MOM ON A LIMITED INCOME AND DON'T HAVE A VEHICLE OR THE MEANS TO FIX MY EQUINOX. IF THIS IS A KNOWN ISSUE, WHY HAS GM SAT BACK AND DONE NOTHING? IF THIS IS A KNOWN ISSUE, WHY HASN'T THERE BEEN A RECALL AND SOME OF THESE PEOPLE WOULDN'T BE WITHOUT A VEHICLE WITH THOUSANDS OF DOLLARS NO NEEDED IN REPAIRS.

I WAS DRIVING ON THE HIGHWAY TO AN APPOINTMENT AND MY ENGINE LIGHT CAME ON AND THE ENGINE STARTED TO REDUCE SPEED I WAS ABLE TO GET TO A DESTINATION AND PULL OFF AND THEN IT STATED LOW OIL PRESSURE TURN OFF ENGINE. I HAD IT TOWED TO A MECHANIC AND THEY SAID ALL THE OIL DRAINED OUT THE INTAKE MANIFOLD WAS PLUGGED UP AND COULDN'T BREATHE AND BLEW OUT THE MAIN SEAL AND SAID I COULD HAVE BLEW UP MY ENGINE BY CONTINUING TO DRIVE IT. THIS IS A REPAIR HE SAID HE SEES OFTEN IN THESE EQUINOX VEHICLES AND HE REACHED OUT TO A FELLOW GM MECHANIC WHO IS LOOKING AT IT AND SAYS THIS IS A COMMON PROBLEM WITH THESE VEHICLES AND SHOULD BE A RECALL. THIS REPAIR IS VERY EXPENSIVE AND REQUIRES EITHER THE ENGINE OR TRANSMISSION TO BE REMOVED TO FIX THE PART AND THEN PUT BACK IN THIS IS HAPPENING ON VEHICLES FAIRLY NEW MINE IS BARELY REACHING 4YEARS OLD THIS YEAR WITH 27, 268 MILES ON IT