2007 CHEVROLET HHR Complaints

CRUISE CONTROL SET AT 70 ON HIGHWAY, DRY PAVEMENT, DAYLIGHT HOURS AND NO PRECIPITATION OCCURRING. VEHICLE SUDDENLY STARTED DRIFTING TO THE LEFT AND AS I WENT TO CORRECT IT, MY STEERING WHEEL DID NOT RESPOND AS IT SHOULD HAVE AND MY CAR CONTINUED TO GO OFF THE LEFT SIDE OF THE ROAD HITTING THE GUARD RAIL SEVERAL TIMES. ALL THIS HAPPENED INSTANTANEOUSLY AT HIGH SPEED. SIX DAYS LATER I RECEIVED THE BULK MAIL FORM LETTER FROM GM DATED JANUARY 2015 INFORMING ME THAT MY VEHICLE "MAY EXPERIENCE A SUDDEN LOSS OF POWER STEERING THAT COULD OCCUR AT ANY TIME WHILE DRIVING". I CAN ONLY SPECULATE THAT SUCH PRIOR KNOWLEDGE MIGHT HAVE EQUIPPED ME TO HANDLE THE SITUATION WITH ANY SORT OF READINESS, WHICH GM IS ASSUMING IT WOULD DO BY THIS LETTER. THEY NEED TO DO MORE! I AM POSTING HERE BECAUSE GM CUSTOMER SERVICE REP NEVER ASKED ME WHAT HAPPENED AND WHEN I ATTEMPTED TO TELL HER, SHE DID NOT ACCURATELY UNDERSTAND WHAT I WAS SAYING AND DID NOT ACCURATELY OR COMPLETELY TAKE MY STATEMENT. *TR

I REPLACE THE IGNITION SWITCH ON A PRIVATE MECHANIC. I WOULD LIKE TO SENT THE RECEIPT SO I CAN GET REIMBURSE. *TR

TL*THE CONTACT OWNS A 2007 CHEVROLET HHR. THE CONTACT STATED THAT WHILE STARTING THE VEHICLE, THE CONTACT NOTICED THAT THERE WAS WATER ON THE FLOORBOARD OF THE VEHICLE. THE CONTACT ALSO NOTICED THAT THE BLOWER MOTOR FAILED TO FUNCTION. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 134,000.

2007 CHEVROLET HHR. UNABLE TO REMOVE KEY FROM IGNITION. HAD TO GET CAR TOWED. *TA THE SHIFTER AND POWER STEERING FUSE WAS REPLACED. THE CONSUMER IS SEEKING REIMBURSEMENT. *JB

ON 07/14/2014 WE LOST POWER STEERING ASSIST WHILE ROUNDING A CURVE. THE FOLLOWING MORNING VEHICLE WAS TAKEN TO LOCAL CHEVROLET DEALERSHIP WHERE DIAGNOSTIC SCAN REVEALED POWER STEERING MOTOR HAD FAILED & REQUIRED REPLACEMENT. UPON COMPLETION OF REPAIRS, WE REQUESTED A GOODWILL POLICY SETTLEMENT FOR THE $322.46 COST OF REPAIRS BASED ON A 03/2014 GM NEWSLETTER ARTICLE ACKNOWLEDGING FAILURE AND SUBSEQUENT RECALLS ON "SOME 2006-2010 HHRS". THE REQUEST WAS IMMEDIATELY AND UNILATERALLY DENIED BY THE CHEVROLET DISTRICT SERVICE MANAGER WITHOUT REASON. WE THEN WROTE TO [XXX]. , VP OF GM GLOBAL VEHICLE SAFETY, IN SEPTEMBER REQUESTING CLAIM BE RECONSIDERED & REIMBURSEMENT GRANTED. WE WERE CONTACTED SHORTLY THEREAFTER BY A GENTLEMAN FROM [XXX]. OFFICE STATING REIMBURSEMENT WOULD ONCE AGAIN BE DENIED BUT THAT RECALL MAY BE EXPANDED IN "A COUPLE OF MONTHS" TO INCLUDE OUR VEHICLE & THAT WE WOULD THEN QUALIFY FOR REIMBURSEMENT OF REPAIRS. WE FEEL A REASONABLE AMOUNT OF TIME HAS PASSED TO JUSTIFY FILING THIS COMPLAINT WITH NHTSA. SUBSTANTIATING DOCUMENTATION AVAILABLE UPON REQUEST. REFER ORIGINAL GM CASE FILE #[XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

WHILE CHANGING LANES POWER STEERING FAILED. SHUT OFF CAR. RESTARTED AND POWER STEERING WAS WORKING. POWER STEERING AGAIN FAILED ON 01/10/2015. GM HAS A RECALL ON THE 2009 AND 2010 HHR FOR THIS PROBLEM BUT DOES NOT INCLUDE THE 2007. HOWEVER PARAGRAPH FIVE OF THE GM NEWS RELEASE, DATED 2014-03-31 STATES THAT 309,160 NON-TURBOCHARGED HHRS FROM THE 2006-2008 THAT ARE NOT SUBJECT TO THE RECALL WILL BE GIVEN LIFETIME WARRANTIES FOR REPLACEMENT OF THE ELECTRONIC POWER STEERING MOTOR. THE SERVICE REP. AT THE LOCAL CHEVROLET DEALER PULLED UP MY VIN NUMBER AND SAID THE UNIT HAD BEEN REPLACED AT SOME EARLIER DATE AND REPLACEMENT AT THIS TIME IS NOT COVERED. THIS IS A VERY SERIOUS PROBLEM WITH THE HHR AND ALL MODELS MUST BE INCLUDED IN THE RECALL. I EXPECT MY HHR TO STEER AND STOP. THANK YOU. *TR

THIS HAPPENED WHEN I FIRST BOUGHT THE CAR, WE COULD NOT GET THE KEY OUT OF IGNITION AND IT WOULD NOT STAY PARK. SO I CALLED DEALER AND GOT NOWHERE, I EVEN MADE A COMPLAINT ON HERE I BELIEVE STATING SOMEONE IS GOING TO GET HURT. STILL TO THIS DAY I CAN PUT THE CAR IN AND OUT OF GEAR WITHOUT HAVING TO APPLY THE BRAKE!!! GM HAS KNOWN ABOUT THIS FOR A LONG TIME AND THERE SHOULD BE A RECALL. MY CAR DIDN'T HAVE A WARRANTY WHEN I PURCHASED IT SO THEY ARE NO HELP. SO I WAS ABLE TO TAKE THE SHIFTER CONSOLE APART AND SEE WHAT WAS HAPPENING, I GOT MY KEY OUT AND PUT IT TOGETHER AND IT DID IT AGAIN AND AGAIN AND AGAIN. WE HAVE JUST LEARNED HOW TO MANIPULATE THE CAR SO WE CAN DRIVE IT. *TR

TL* THE CONTACT OWNS A 2007 CHEVROLET HHR. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE POWER STEERING MOTOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN BACK TO THE DEALER, WHO DIAGNOSED THAT AN ELECTRICAL COMPONENT ATTACHED TO THE POWER STEERING MOTOR NEEDED TO BE REPLACED. NO FURTHER INFORMATION WAS AVAILABLE ON THE SPECIFICS OF THE DIAGNOSTIC TESTING OR IF THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 77,000.

TL* THE CONTACT OWNS A 2007 CHEVROLET HHR. THE CONTACT STATED THAT THERE WAS WATER ENTERING THE VEHICLE THROUGH THE FRONT WINDSHIELD. THE CONTACT MENTIONED THAT THE FAILURE WORSENED OVER TIME. THE VEHICLE WAS TAKEN TO A DEALER, WHO DIAGNOSED THAT THE FRONT WINDSHIELD SEALS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 49,500.

DRIVING AS NORMAL WHEN THE POWER STEERING SUDDENLY FAILED AND THE WARNING LIGHT AND CHIME SOUNDED THAT FACT. AFTER TURNING THE ENGINE OFF, THE POWER STEERING AGAIN WORKED. THE SAME EVENT HAPPENED LATER IN THE DAY. THIS IS A VERY DANGEROUS FAILURE AND AFTER RESEARCH, NUMEROUS 2007 HHR'S ARE EXPERIENCING THIS AS A COMMON FAILURE. APPARENTLY IT IS A SHORT IN THE ELECTRIC POWER STEERING UNIT MOUNTED ON THE STEERING COLUMN. CHEVY ABSOLUTELY NEEDS TO RECALL BEFORE A SERIOUS CRASH OCCURS IF ONE OR MORE HASN'T ALREADY OCCURRED. *TR