2007 CHEVROLET HHR Complaints

I JUST HAD MY RECALL FOR THE IGNITION SWITCH COMPLETED ON MY HHR AS OF 6/26/14. WHEN I PICKED UP MY CAR FROM THE DEALERSHIP, I DIDN'T EVEN MAKE IT OUT OF THE DEALERSHIP PARKING LOT AND MY POWER STEERING WAS OUT. I WAS TOLD BY THE GENTLEMAN THAT THE POWER STEERING MOTOR IS NOT A RECALL, AND I CAN EITHER CONTINUE TO DRIVE IT WITH NO POWER STEERING 99% OF THE TIME, OR I CAN PAY TO HAVE IT FIXED. IT MAY "POTENTIALLY" BE ANOTHER RECALL IN THE FUTURE, BUT IS NOT CONFIRMED YET. I HAVE READ NUMEROUS COMPLAINTS REGARDING THIS ISSUE, AND GM IS AWARE ENOUGH TO RECALL THIS POWER STEERING ISSUE A FEW YEARS BACK IN CANADA, BUT NOT HERE IN THE US. I HAVE CONTACTED CUSTOMER CARE. THEIR RESPONSE WAS THE SAME. I WOULD NEED TO PAY OUT OF POCKET. SOMEBODY NEEDS TO ADDRESS THIS ISSUE. THIS IS HUGE. YOU CAN'T EVEN DRIVE 5 FT AND IT IS OUT. I SURELY HOPE I AM NOT INVOLVED IN AN ACCIDENT AS I HAVE A 9 YR OLD SON. I AM DISAPPOINTED THAT GM IS FAILING TO RECOGNIZE THIS ISSUE. I HAVE READ SO MANY COMPLAINTS ABOUT IT THAT IT IS SICKENING AND SAD THAT THEIR REFUSAL AND LACK OF EMPATHY FOR THESE OWNERS DISGUSTS ME. *TR

TL* THE CONTACT OWNS A 2007 CHEVROLET HHR. THE CONTACT WAS INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 14E021000 (AFTERMARKET REPLACEMENT IGNITION SWITCHES). THE CONTACT RECEIVED THE RECALL REPAIR AND THE FAILURE RECURRED. THE AUTHORIZED DEALER PROVIDED A NEW KEY AND THE CONTACT ATTEMPTED TO PARK THE VEHICLE AND WAS NOT ABLE TO REMOVE THE KEY FROM THE IGNITION. THE AUTHORIZED DEALER DIAGNOSED THAT THE AUTOMATIC TRANSMISSION CONTROL SHIFTER WAS BINDING AND NEEDED TO BE REPLACED. THE CONTACT INDICATED THAT THERE WAS NO PROBLEM WITH THE IGNITION BEFORE THE RECALL AND THE CONTACT WAS INFORMED THAT THIS REPAIR WAS REQUIRED AFTER THE RECALL REPAIR WAS PERFORMED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE APPROXIMATE FAILURE MILEAGE WAS 48,000. UPDATED 09/05/14*LJ UPDATED 09/11/2014 *JS

TL* THE CONTACT OWNS A 2007 CHEVROLET HHR. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V047000 (AIR BAGS , ELECTRICAL SYSTEM) AND STATED THAT THE VEHICLE WAS NOT SERVICED UNDER THE RECALL BECAUSE THE REMEDY PART WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2007 CHEVROLET HHR. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 55 MPH, A CHIME SOUNDED INSIDE OF THE VEHICLE AND THERE WAS A LOSS OF POWER STEERING WITH WARNING. THE STEERING WHEEL WAS DIFFICULT TO TURN EVEN WITH FORCE BEING APPLIED. WHENEVER THE ENGINE WAS SHUT OFF THE STEERING RESUMED NORMALLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS. THE VEHICLE WAS NOT REPAIRED BECAUSE THE REQUIRED PART WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 81,546.

TL* THE CONTACT OWNS A 2007 CHEVROLET HHR. THE CONTACT STATED THAT SHE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V047000 (AIR BAGS , ELECTRICAL SYSTEM) AND NHTSA CAMPAIGN NUMBER: 14V171000 (ELECTRICAL SYSTEM); HOWEVER, THE MANUFACTURER HAD EXCEEDED THE REASONABLE AMOUNT TIME TO PERFORM THE RECALL REPAIR. THE DEALER ADVISED THE CONTACT THAT THE PART WAS NOT AVAILABLE AND PLACED HER ON A WAITING LIST. THE MANUFACTURER WAS NOT NOTIFIED OF THE DELAY. THERE WERE NO FAILURES.

WHILE DRIVING , COMING ONTO A BUSY INTERSECTION MY CAR LOST POWER AND STEERING, I WAS IN THE FAR RIGHT LANE, SO TRAFFIC WAS ABLE TO GO AROUND US, THIS HAPPEN AFTER I PICKED MY KIDS UP FROM SCHOOL, IT WAS A NIGHTMARE, WE WERE UNDER A HILL AND WAS ALMOST REAR ENDED SEVERAL TIMES. I CALLED THE LOCAL CHEVROLET DEALER SERVICE DEPARTMENT, TOLD THEM WHAT HAPPEN, THEY TOLD ME TO GET THE CAR TO THEM SO SOON AS POSSIBLE. WE HAD THE CAR TOLLED TO THEM AT OUR OWN EXPEND, THEY SAID IT WAS A POWER STEERING PROBLEM, THEY CHARGED US TO FIX IT, BUT SOMETIME WE STILL HAVE SOME POWER PROBLEMS AND PROBLEMS TURNING KEY AND, KEY GETTING JAMMED IN IGNITION SWITCH, WHEN I REPORTED THE PROBLEM TO THEM IN APRIL OR MAY 2013, THEY WANTED TO CHARGE ME AGAIN TO HAVE MY CAR CHECKED, I COULDN'T AFFORD IT. I'M STILL WAITING FOR MY APPT. FOR THE RECALL. I ASKED TO BE REFUNDED THE $287.52 FOR REPAIR, PLUS$40.00 TOLL FEE, THE SERVICE DEPARTMENT TOLD ME TO CONTACT GM FOR THE REFUND. I HOPE YOU ARE GM, IF NOT FORWARD THIS INFO.TO THEM OR SEND ME THE ADDRESS I NEED TO SEND THIS TO. THANK YOU *TR

TL* THE CONTACT OWNS A 2007 CHEVROLET HHR. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, A CHIME SOUNDED AND SUDDENLY THERE WAS A COMPLETE LOSS OF POWER STEERING. THE VEHICLE WAS ABLE TO RESTART AND FUNCTION AS NORMAL. THE FAILURE OCCURRED SPORADICALLY. IN ADDITION, THE CONTACT WAS INVOLVED IN A CRASH ON TWO SEPARATE OCCASIONS WHERE THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE. THE VIN WAS UNAVAILABLE.

TL* THE CONTACT OWNS A 2007 CHEVROLET HHR. THE CONTACT STATED THAT THE STEERING WHEEL WAS DIFFICULT TO STEER ON MULTIPLE OCCASIONS AND THE INSTRUMENT PANEL FAILED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 6,000.

ON SEVERAL OCCASIONS WHILE DRIVING THE VEHICLE THE ELECTRIC POWER STEERING FAILED CAUSING MY SON TO HAVE TO PULL OVER QUICKLY AS IT WAS QUITE DIFFICULT FOR HIM TO CONTROL THE CAR. DURING ONE EVENT HE ALSO DESCRIBED WHAT SEEMED TO BE LOSS OF BRAKES AS HE SAID HE HAD THE BRAKE TO THE FLOOR AND WAS NOT STOPPING; HE HAD TO USE THE EMERGENCY BRAKE; THIS OCCURRED AT THE SAME TIME AS THE POWER STEERING LOSS. HE HAS HAD SEVERAL INSTANCES WHERE HE WOULD TRY TO ACCELERATE WITHOUT AFFECT. *TR

WAITING 6 WEEKS FOR DEALER IN JACKSONVILLE FL. TO OBTAIN THE PARTS REQUIRED TO CORRECT THE DEFECT. DEALER AND GM WILL NOT PROVIDE A DATE FOR WHEN THE DEFECT WILL BE CORRECTED. *TR