2007 CHEVROLET HHR Complaints

MY POWER STEERING KEEPS GOING IN AND OUT AND FLASHES A WARNING LIGHT THAT SAYS POWER STEERING THEN THE POWER STEERING TURNS OFF AND IT'S HARD TO STEER IT HAPPENS JUST GOING AROUND THE CORNER AS SOON AS I START TURNING MY STEERING WHEEL IT GOES OFF IF I TURN MY CAR OFF AND TURN IT BACK ON IT COMES RIGHT BACK OFF AND I CAN DRIVE BUT THEN IT WILL COME BACK ON A LITTLE BIT LATER WHILE I'M TURNING OR WHEN I JUST START THE CAR OR IF I TRY TO BACK UP RANDOMLY IT WILL JUST COME ON UNTIL I TURN THE CAR OFF AND THEN IT WILL GO BACK TO REGULAR BUT WILL ALWAYS GO BACK TO POWER STEERING. *TR

PLEASE CONSIDER THIS COMMUNICATION AS A FORMAL COMPLAINT AGAINST GENERAL MOTORS. MY NAME IS [XXX]. I OWN A CHEVROLET HHR. I WANT TO RELAY TO YOU MY CURRENT FRUSTRATIONS WITH GENERAL MOTORS. I HAVE BEEN TRYING TO GET MY HHR FIXED SINCE LAST DECEMBER. APPARENTLY, GENERAL MOTORS HAS NOT BEEN PAYING IT'S DEALERS ADEQUATELY TO MAKE THESE REPAIRS. I DID NOT UNDERSTAND THAT THIS DEFECT WITHIN MY HHR COULD RESULT IN MY POSSIBLE DEATH. I LIVE IN KETCHIKAN, ALASKA. VEHICLES HAVE TO BE TRANSPORTED BY BARGE OR BY FERRY TO THE ONLY GM DEALERSHIP WHICH IS MENDENHALL AUTO CENTER LOCATED IN JUNEAU, ALASKA AND THERE WOULD BE NO REASON WHATSOEVER WHY ANYONE IN THEIR RIGHT MIND WOULD SHIP THEIR CAR TO JUNEAU FOR A SIMPLE $100 REPAIR AND LOSE THE UTILITY OF THEIR CAR. MY CAR IS A 2007 HHR. THE VIN NUMBER OF THE CAR IS [XXX]. THE RECALL CALLS FOR AN IGNITION SWITCH REPLACEMENT - NUMBER N140063 AND REPLACE IGNITION LOCK CYLINDER AND IGNITION KEY NUMBER N140113. PARTIES: [XXX], OWNER OF THE AUTO WORKS, KETCHIKAN, ALASKA, PHONE NUMBER AREA CODE [XXX]. [XXX], SERVICE MANAGER, MENDENHALL AUTO CENTER, JUNEAU, ALASKA, PHONE NUMBER AREA CODE [XXX]. CAR OWNER: [XXX] PHONE NUMBER AREA CODE [XXX]. ACTION REQUESTED TO BE INITIATED BY THE NATIONAL HIGHWAY SAFETY ADMINISTRATION IS THE FOLLOWING: CALL THE PARTIES REFERENCED IN THIS LETTER TO VALIDATE INFORMATION I HAVE GIVEN YOU. NEXT, USE YOUR ENFORCEMENT TOOLS TO CONVINCE GENERAL MOTORS THAT IT IS IN THEIR BEST INTEREST TO GET MY CAR REPAIRED AS SOON AS POSSIBLE. MY SAFETY SHOULD NOT BE HELD HOSTAGE OVER A MONETARY RENUMERATION MATTER. GM MUST RESOLVE THEIR DISPUTES WITH THEIR DEALERSHIPS IN A FAIR AN EQUITABLE MANNER AND HONOR THEIR SAFETY COMMITMENTS AND DECREE ORDER. YOURS TRULY, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR*DT*JB

I HAVE A 2007 CHEVY HHR WITH 175,000 MILES ON IT. LAST SUMMER I NOTICED A GAS SMELL WHEN I WOULD SHUT THE CAR OFF. I THOUGHT I OVER FILLED THE TANK AND THE EXCESS WENT INTO THE CHARCOAL CANISTER. RECENTLY EARLY JAN. 2020 THE CHECK ENGINE LIGHT CAME ON. SO, I DID ON LINE RESEARCH AND PEOPLE SAYING THE GAS CAP WAS BAD. I TOOK IT OFF AND IT LOOKED FINE. CHECK ENGINE LIGHT WAS STILL ON. SO, I CALLED THE DEALER TO MAKE AN APPT. THEY DID A COMPUTER SCAN AND CODE P0442 CAME UP ( SMALL EVAP. LEAK) AND THEY SAID MY FUEL LINES HAD A LOT OF RUST AND COULD BE LEAKING BEHIND THE WRAP THAT SEPARATES THE EXHAUST FROM THE FUEL LINE. I'VE SEEN ON LINE THERE ARE MANY PEOPLE HAVING TROUBLE NOT ONLY WITH THE HHR BUT ALSO BUT OTHER CHEVY VEHICLES. IS THERE ANY WAY CUSTOMERS CAN GET REIMBURSED TO GET THIS ISSUE RESOLVED. TOOK THE CAR IN 01/23/2020

THE POWER STEERING WENT OUT MAKING IT UNABLE TO CONTROL THE VEHICLE MY 18 YEAR OLD SON WAS DRIVING AND COULD NOT STEER OR CONTROL THE VEHICLE CAUSING HIM TO WRECK AND DENTED THE CAR UP AND BUSTED THE OIL PAN LOCKING THE MOTOR UP JUST BY LUCK HE WAS NOT INJURED WE HAD TO HAVE IT TOWED HOME AND IT HAS SAT HERE CAUSE I CAN'T AFFORD A NEW MOTOR I AM VERY UPSET WITH THIS WHOLE ORDEAL I'VE BEEN OUT A LOT OF MONEY AND HAVE NO VEHICLE NOW PLUS MY SON WAS VERY TRAUMATIZED OVER THE WHOLE MATTER I TRULY LOVED THIS CAR NOW IT'S JUST WASTING AWAY AND I'M OUT A LOT OF MONEYNOT TO MENTION HAD PROBLEMS WITH THE WINDOWS ROLLING UP AND DOWN AND THE STEREO JUST QUIT WORKING AND THE BATTERIES I PUT IN IT KEPT GOING DEAD I'M TRULY UPSET OVER THIS

MY DAUGHTER IN LAW WAS INVOLVED IN A ROLL OVER ACCIDENT TODAY AND NOT ONE OF THE AIRBAGS DEPLOYED, RESULTING IN A CONCUSSION TO THE LEFT SIDE OF HEAD WHEN IT HIT THE DRIVERS SIDE WINDOW AND BUSTED IT!

WITH NO ADVANCE WARNING WHILE DRIVING THE POWER STEERING WILL STOP OPERATING AND THE CAR MUST BE STEERED MANUALLY. I NEVER KNOW WHEN THIS MAY HAPPEN AND SOMETIMES IT WILL HAPPEN MANY TIMES IN ONE DAY AND OTHER TIMES WE MAY DRIVE SEVERAL DAYS WITHOUT ANY ISSUES. THIS IS AN EXTREMELY DANGEROUS SITUATION WHEN TRAVELING ON A 2-LANE ROADWAY FOR MYSELF BUT EVEN MORE SO FOR MY WIFE. THERE ARE KNOWN ISSUES BY BOTH THE NHTSA AND GENERAL MOTORS YET NO HELP IS AVAILABLE TO CORRECT THE MANUFACTURER DEFECT.

POWER STEERING GOES OUT SECONDS AFTER THE WHEELS START ROLLING. IT IS EXTREMELY HARD TO MANEUVER AFTER THAT. TURNS R CLOSE TO IMPOSSIBLE UNLESS YOU ARE GOING A DECENT SPEED. PUTTING THE CAR IN PARK OR NEUTRAL AND SHUTTING IT OFF THEN BACK ON AGAIN WILL RESET THE STEERING AND IT BUYS YOU A FEW SECOND OF EASY TURNING BEFORE U HEAR A CLICK NOSE UNDER THE DASH AND ASSISTANCE IS GONE. THIS IS A HAZARD TO THE PERSON DRIVING AND ANY VEHICLE OR PERSONS AROUND WHILE TURNING.

THE HHR IS IN MOTION AT RANDOM SPEEDS, TEMPERATURE, LOCATION, ETC. AND THE DIC LIGHT FOR "POWER STEERING" COMES ON. WE HAVE CHANGED THE APPROPRIATE FUSES (UNDER THE HOOD AND PASSENGER SIDE CENTER PANEL) AND STILL HAVE SAME RESULT-NO POWER STEERING. WE HAVE CHECKED THE PLUGS/CONNECTORS ON THE STEERING COLUMN HAVE BEEN CHECKED FOR ANY LOOSE CONNECTIONS OR BROKEN CONNECTORS. THIS IS A VERY DANGEROUS SITUATION WHEN DRIVING DOWN THE ROAD, BUT ESPECIALLY WHEN GOING INTO A CURVE AND IT SHUTS OFF. WE CHECKED THE WIRES UNDER THE HOOD AS WELL. WHILE WE HAVE POWER STEERING, THE STEERING WHEEL IS VERY TOUCHY AND HARD TO DRIVE IN A SAFE MANNER. NOW, OUR LEFT TURN SIGNAL WILL SOMETIMES STAY ON AFTER THE TURN IS COMPLETE AND WON'T CLICK OFF. WE LOVE OUR CAR BUT THIS IS GETTING TO BE VERY DANGEROUS AS WE USE IT TO AS A FAMILY CAR WITH KIDS.

POWER STEERING MOTOR FAILS DURING NORMAL DRIVING WITHIN 100 YARDS MAKING IT VERY DIFFICULT TO STEER VEHICLE ESPECIALLY AT SLOW SPEEDS. VEHICLE HAS NOT BEEN INVOLVED IN A ACCIDENT YET DUE TO THIS PROBLEM.

I HAVE A 2007 CHEVY HHR LT SEDAN. THE CAR HAS BEEN DRIVING FINE UP UNTIL ABOUT A MONTH AGO, MAYBE A BIT LONGER. WHILE DRIVING AT APPROX. 15 MPH, THE POWER STEERING LIGHT CAME ON AND IT TOOK EVERYTHING I HAD TO TURN THE WHEEL. I SHUT THE CAR OFF, RESTARTED IT AND IT DROVE FINE FOR A DAY OR SO. NOW, IT IS BECOMING WORSE! I RAN A SHORT ERRAND YESTERDAY AND I HAD TO PULL OVER AND RESTART THE CAR NO LESS THAN 8 TIMES. I CALLED THE LOCAL CHEVY DEALERSHIP HERE AND WAS TOLD IT WASN'T ON THE RECALL LIST. I WAS TOLD THEY WOULD CHARGE ME $130 AND HOUR JUST FOR DIAGNOSTIC WORK. I CAME VERY CLOSE TO HAVING AN ACCIDENT ONE EVENING WHEN THE POWER STEERING WENT OUT AND I HAD NO PLACE TO PULL OVER AND HAD TO TURN INTO THE ONCOMING LANE OF TRAFFIC. THIS ISN'T JUST A COSMETIC OR TRIVIAL PROBLEM! SOMEONE COULD GET KILLED OR BADLY INJURED. CHEVY/GMC NEEDS TO OWN UP TO THIS PROBLEM AND FIX IT BEFORE SOMETHING BAD HAPPENS.