2007 CHEVROLET HHR Complaints

POWER STEERING FAILURE STARTED IN EARLY 2012 AND INCREASED IN FREQUENCY AND DURATION UNTIL REPAIR ON 7/26/2012. INITIALLY COAD CHEVROLET DEALER OF CAPE GIRARDEAU, MO, SAID IT WOULD BE COVERED BY RECALL, AND ON THE THEIR INVOICE #547639 IT IS PRINTED "CUSTOMER REQUESTS A FACTORY RECALL BE PERFORMED, OR VISS PRINT SHOWS THIS UNIT TO BE OPEN FOR A PARTICULAR CAMPAIGN. SPECIAL POLICY #10413 PWR STEERING IN DIC. NO POWER STEERING AT TIMES." ALONG WITH "PERFORM RECALL AS PER BULLETIN; INSPECT/REPLACE AS NEEDED", BUT THEN THEY ADDED "REPLACE POWER STEERING MOTOR AS PER ESTIMATE" AND CHARGED $281.59. THEIR EXPLANATION WAS THAT VIN REALLY WAS NOT COVERED, BUT GM MIGHT COVER AND REIMBURSE FOR THE REPAIR IF WE CONTACTED THEM DIRECTLY. GM CUSTOMER SERVICE WAS CONTACTED MANY TIMES STARTING ON 8/17/12 OR EARLIER AND ON 9/19/12 STATED THEY WOULD NOT COVER REPAIR. IN CANADA THIS FAILURE WAS IDENTIFIED AND COVERED FOR THIS MODEL YEAR AND OTHERS. I WANT GM TO REIMBURSE ME FOR THE OBVIOUS AND DANGEROUS DEFECT THAT THEY ARE AWARE OF AND ARE SELECTIVELY COVERING. I HAVE THE INVOICE CONTAINING THE ABOVE INFORMATION. *TR

WHILE ON A HIGHWAY ENTRANCE RAMP MY WIFE LOST POWER STEERING ALMOST HIT THE GUARD RAIL. AFTER RESTARTING THE CAR THE POWER STEERING RETURNED,BUT A FEW DAYS LATER IT HAPPENED AGAIN. OVER THE LAST THREE MONTHS IT HAS REACHED THE POINT IT'S HAPPENING MULTIPLE TIMES A DAY,THIS WILL BECOME A MAJOR PROBLEM IN THE WINTER. CONTACTED A DEALER AND WAS TOLD THIS THE SAME POWER STEERING SYSTEM THAT WAS RECALLED ON THE 2007 COBALT'S ,BUT NOT THE HHR. THE COST TO FIX THIS PROBLEM THAT G.M. KNOWS ABOUT IS MORE THEN I CAN AFFORD RIGHT BUT WHY SHOULD OWNERS OF THIS VEHICLE HAVE TO PAY TO FIX A DEFECT IN A MANUFACTURERS PRODUCT. PLEASE HAVE THEM FIX THIS BEFORE SOMEONE IS HURT OR KILLED ! *TR

TL* THE CONTACT OWNS A 2007 CHEVROLET HHR. THE CONTACT STATED THAT WHILE DRIVING AT 35MPH THE POWER STEERING FAILED AND THE POWER STEERING WARNING LIGHT ILLUMINATED. THE FAILURE WAS EXPERIENCED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSE THAT THE POWER STEERING MOTOR WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 71,000 AND THE CURRENT MILEAGE WAS 72,187. UPDATED 11/13/12 *CN THE CONSUMER STATED AS OF 10/15/2012 THE VEHICLE HAS BEEN REPAIRED. UPDATED 11/21/2012 *JS

TL* THE CONTACT OWNS A 2007 CHEVROLET HHR. THE CONTACT STATED THAT WHILE TRAVELING 5 MPH, SHE ATTEMPTED TO MAKE A TURN WHEN THE POWER STEERING WARNING LIGHT ILLUMINATED AND THE VEHICLE BECAME VERY DIFFICULT TO STEER. THE VEHICLE WAS ABLE TO BE DRIVEN TO A PRIVATE MECHANIC WHERE IT WAS CONFIRMED THAT THE POWER STEERING HAD FAILED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS UNAVAILABLE.

I WAS DRIVING ON HIGHWAY ABOUT TO TURN WHEN THE POWER STEERING JUST SHUT DOWN. THE VEHICLE BECAME HARD TO STEER AND ALMOST CAUSED AN ACCIDENT. AFTER GOING TO DEALER THEY REPLACED THE POWER STEERING MOTOR BUT THIS ISSUE HAS NOT BEEN RECALLED BY CHEVY. VERY DANGEROUS. MANY COMPLAINTS MADE ABOUT THE SAME ISSUE. *TR

TL* THE CONTACT OWNS A 2007 CHEVROLET HHR. THE CONTACT STATED THAT WHILE PARKED HE WAS UNABLE TO REMOVE THE KEY FROM THE IGNITION. THE CONTACT HAD TO SHUT THE ENGINE OFF AND RESTART THE VEHICLE VARIOUS TIMES IN ORDER TO REMOVE THE KEY. THE FAILURE OCCURED INTERMITTENTLY BUT HAD BECOME PROGRESSIVELY WORSE WITH TIME. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 53,000.

THE HHR HAS ELECTRIC POWER STEERING. THE STEERING ASSIST FAILS AND MAKES THE CAR ALMOST IMPOSSIBLE TO STEER. THIS IS AN INTERMENT PROBLEM. SHUTTING THE CAR OFF AND RESTARTING WILL RESET THE FAULT AND ALLOW THE STEERING TO HAVE POWER ASSIST AGAIN. IT SEEMS GM HAS RECALLED ALL CARS WITH THAT STEERING SYSTEM EXCEPT THE HHR. THIS IS SO DANGEROUS BECAUSE YOU NEVER KNOW WHEN YOU ARE GOING TO LOOSE ASSIST. I CAN HAPPEN IN A TURN AND YOU WILL NOT BE ABLE TO STEER THROUGH THE TURN. SOMEONE IS GOING TO DIE DUE TO THIS ISSUE IT IS VERY DANGEROUS. CALLED MY LOCAL GM DEALER AND WAS TOLD I'M ON THE HOOK FOR THE EXPENSE TO REPAIR THIS ISSUE. CANADA DID RECALL THIS MAKE AND MODEL FOR THIS ISSUE. HOW IS IT A SAFETY PROBLEM IN CANADA BUT NOT IN THE US? *TR

THE DRIVER'S SIDE INTERIOR DOOR HANDLE SNAPPED OFF. THIS COULD POTENTIALLY BE FATAL IN A CRASH OR FIRE IF THE DRIVER IS UNABLE TO QUICKLY EXIT THE VEHICLE. *TR

MY POWER STEERING MOTOR KEEPS GOING ON AND OFF...IT WORKS FOR A BIT WHEN STARTING CAR BUT THEN THE POWER STEERING MESSAGE COME UP ON THE DASH BOARD AND IT BECOMES HARD TO STEER. APPARENTLY THIS IS A MAJOR ISSUE WITH THE HHR AND THIS NEEDS TO BE CORRECTED BEFORE SOMEONE BECOMES SERIOUSLY HURT. GM APPEARS NOT TO CARE AND HAVE NOT DONE A RECALL ON THIS. I AM SURE I'M NOT THE ONLY ONE WHO HAS REACHED OUT TO YOU FOR HELP BUT PLEASE DO JUST THAT..HELP!!!! *TR

THE POWER STEERING ON MY 2007 CHEVY HHR KEEPS CUTTING IN AND OUT. IT HAS HAPPENED NUMEROUS TIMES AT ALL SPEEDS. THIS IS VERY DANGEROUS AS I HAD LOST CONTROL OF THE CAR ON THE HIGHWAY WHEN THIS OCCURRED. WHY IS THERE NO RECALL ON THIS> SAME MOTOR AS THE CHEVY COBALT AND THEY RECALLED THAT!! SAME MOTOR AS THE CANADIAN HHR ( AND SAME PLANT) CANADA RECALLED!! YET NOTHING FOR HTE US CONSUMER--AND WE BAILED THEM OUT WITH OUR TAX MONEY. THIS IS PATHETIC WILL NEVER BUY ANOTHER CHEVY. NOW IM STUCK WITH A DANGEROUS CAR. *TR