2002 CHEVROLET IMPALA Complaints

View complaints related to 2002 CHEVROLET IMPALA. The complaints found here are submitted by actual consumers with first hand experience. There are more than 770 complaints submitted for the 2002 CHEVROLET IMPALA. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2002 CHEVROLET IMPALA
    - WOODLAND, ME

    2002 CHEVROLET IMPALA. CONSUMER WRITES IN REGARDS TO IGNITION KEY RECALL NOTICE. *SMD THE CONSUMER ALSO STATED THE INTAKE GASKETS LEAKED ANTI-FREEZE. *JB

    Source: CONSUMER LETTER
  • 2002 CHEVROLET IMPALA
    - SAND SPRINGS, OK

    TL* THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER SEVERAL ATTEMPTS. THE CONTACT STATED THAT ON SEVERAL OCCASIONS THE VEHICLE FAILED TO START. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE WAS UNABLE TO BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 200,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 CHEVROLET IMPALA
    - ASHEVILLE, NC

    I WAS STOPPED AT A STOP SIGN ON A DRY ROAD,WHEN I PRESSED THE ACCELERATOR THE CAR FELT LIKE THE ENGINE WAS GOING TO SHUT OFF AND IT WOULD BARELY MOVE. A FEW SECONDS LATER THE TRACTION CONTROL LIGHT AND ABS LIGHTS CAME ON. AFTER THE TRACTION CONTROL AND ABS LIGHTS CAME ON THE CAR WENT FINE.THIS IS NOT THE FIRST TIME THAT THIS HAS HAPPENED. ALSO SOMETIMES WHEN YOU STEP ON THE BRAKE PEDAL IT FEELS LIKE THERE IS NO PRESSURE ON THE PEDAL. WHEN THIS HAPPENS THE TRACTION CONTROL AND ABS LIGHTS COME ON AGAIN. THIS HAS HAPPENED SEVERAL TIMES IN THE PAST 2 YEARS AND I HAVE TAKEN MY CAR TO SEVERAL DIFFERENT AUTO MECHANICS. I HAVE REPLACED BOTH FRONT WHEEL HUB ASSEMBLIES AT LEAST 4 TIMES IN 2 YEARS. EACH AUTO MECHANIC WILL TELL YOU A DIFFERENT DIAGNOSIS WHEN I TAKE IT TO THE SHOP. I HAVE CONTACTED GM ABOUT THIS PROBLEM ABOUT 10 TO 12 MONTHS AGO AND THEY SAY THEY ARE NOT AWARE OF ANY PROBLEMS WITH THIS MODEL OF CAR. I DON'T KNOW WHAT ELSE TO DO TO RESOLVE THESE PROBLEMS WITH MY CAR. IT IS STARTING TO HAPPEN MORE OFTEN NOW, AND MY WIFE WILL NOT EVEN RIDE IN MY CAR ANYMORE BECAUSE SHE IS SCARED TO. I WOULD REALLY LIKE TO SEE AN INVESTIGATION STARTED INTO THIS MATTER. IF YOU GO TO SOME CHAT ROOMS ON THE WEB YOU WILL FIND MANY MANY PEOPLE HAVING THE SAME PROBLEMS WITH THEIR IMPALAS. THANK YOU FOR READING THIS COMPLAINT. *TR

    Source: NHTSA WEB SITE
  • 2002 CHEVROLET IMPALA
    - FAIRVIEW HEIGHTS, IL

    I WAS STANDING OUTSIDE OF THE VEHICLE, WATCHING THE GAUGES ON THE INSTAMENT CLUSTER GOING UP AND DOWN, LIKE THEY WERE LOOSING POWER, THEN BOTH AIR BAGS EXPLODED! ,SHATTERED THE WINDSHIELD AND DASHBOARD! I JUST CANT BELIEVE THAT HAPPENED IF I OR MY LOVED ONES HAD BEEN GOING DOWN THE ROAD!!! WELL I DONT WANT TO THINK ABOUT THAT BUT, THE PIONT IS THE SYSTEM FAILLED. AND IF I HAD HIT A WALL OR SOMETHING AND BEEN KILLED IT WOULD HAVE LOOKED LIKE THE AIR BAGS WORKED PROPERLY. THIS CAR WAS IN MY DRIVE IDELING , IN PARK NO ONE EVEN TOUCHING IT!

    Source: NHTSA WEB SITE
  • 2002 CHEVROLET IMPALA
    - EAU CLAIRE, WI

    2002 CHEVROLET IMPALA. CONSUMER SEEKS REIMBURSEMENT FOR LOCK CYLINDER ASSEMBLY RECALL REPAIRS. *SMD UPDATED 09/14/15*LJ UPDATED 10/25/2017*CN

    Source: CONSUMER LETTER
  • 2002 CHEVROLET IMPALA
    - CLINTON, IA

    VEHICLE HAS FAILED TO START ON NUMEROUS OCCASIONS. KEY WOULD TURN, BUT NOTHING HAPPENED EVEN THOUGH THE LIGHTS AND ACCESSORIES WERE ON. AFTER A FEW MINUTES, THE VEHICLE WOULD START NORMALLY. DEALER ATTEMPTED TO FIX BY REPLACING THE BATTERY TWICE, BUT DID NOT CORRECT THE PROBLEM. IN DECEMBER 2013, THE IGNITION SWITCH CYLINDER WAS REPLACE. THE PROBLEM HAS NOT RECURRED, BUT NOW THE TIRE PRESSURE WARNING CAN NOT BE SHUT OFF. NO FURTHER DEALER ACTION HAS CORRECTED THE PROBLEM.

    Source: NHTSA WEB SITE
  • 2002 CHEVROLET IMPALA
    - BAY CITY, MI

    YOU CAN BE DRIVING AT ANY SPEED AND ALL OF THE SUDDEN YOUR TURN SIGNALS STOP WORKING. THEY WILL WORK WELL FOR HOURS THEN WHEN YOU GO TO MAKE A TURN THEY EITHER WILL NOT TURN ON OR TURN ON FOR A COUPLE SECONDS AND THEN TURN OFF. IF YOU LIGHTLY TAP THE EMERGENCY FLASH BUTTON THEY WILL START WORKING AGAIN BUT IF YOU TAP THE EMERGENCY FLASH BUTTON TO HARD YOUR EMERGENCY FLASH LIGHTS TURN ON. IT REALLY CONCERNS ME WHEN I TRY TO MAKE A LEFT HAND TURN ON THE HIGHWAY IN THE FAST LANE AND THEY STOP WORKING. I FEEL THIS IS WORSE THEN THE KEY PROBLEM GM HAS HAD BECAUSE THEY WORK ON AND OFF AT ANY GIVEN TIME WITHOUT WARNING. I HAVE SPOKE WITH A NUMBER OF PEOPLE WITH THE SAME PROBLEM WITH THE TURN SIGNALS AND THEY HAVE ADVISED ME THAT IT WILL RUN ANYWHERE FROM THREE TO FOUR HUNDRED TO HAVE REPAIRED.

    Source: NHTSA WEB SITE
  • 2002 CHEVROLET IMPALA
    - DETROIT, MI

    TL* THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE CONTACT STATED THAT WHEN STARTING THE VEHICLE, THE IGNITION KEY FAILED TO TURN IN THE IGNITION SWITCH. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE IGNITION SWITCH AND CYLINDER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 207,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 CHEVROLET IMPALA
    - FREMONT, CA

    I HAD TO HAVE THE KEY LOCK CYLINDER REPLACED FOR THE SECOND TIME I TOOK IT IN ABOUT A MONTH AGO AND GM DONE THE RECALL WHICH WAS TO PUT A PLASTIC PLUG IN THE KEYS BUT DID NOT REPLACE THE LOCK AND AT THE TIME I TOLD THEM I NEEDED A NEW LOCK. I HAVE NOT TAKEN MY CAR OUT OF THE AREA BECAUSE OF WARNING LIGHTS COMING ON AND NOT STARTING PROBLEMS. I HAVE REPLACED THE BATTERY MANY TIMES AND GM REPLACED SENSORS A FEW TIMES. GM KNOWS THEY HAVE A PROBLEM BUT HAVE NOT BEEN HELD ACCOUNTABLE FOR THE REPAIRS.

    Source: NHTSA WEB SITE
  • 2002 CHEVROLET IMPALA
    - BALIVIA, NC

    TL* THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE CONTACT STATED THAT THE IGNITION FAILED TO TURN TO THE ON POSITION AND THE STEERING WHEEL DID NOT LOCK WHILE THE VEHICLE WAS TURNED OFF. THE FAILURE RECURRED CONTINUOUSLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE IGNITION SWITCH FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE