2002 CHEVROLET IMPALA Complaints
View complaints related to 2002 CHEVROLET IMPALA. The complaints found here are submitted by actual consumers with first hand experience. There are more than 770 complaints submitted for the 2002 CHEVROLET IMPALA. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2002 CHEVROLET IMPALA- ATHENS, GA
TL* THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). HOWEVER, THE PARTS NEEDED WERE UNAVAILABLE. THE DEALER WAS UNCERTAIN WHEN THE PARTS WOULD BECOME AVAILABLE TO SERVICE THE VEHICLE UNDER THE RECALL. THE MANUFACTURER WAS NOT NOTIFIED OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED THE FAILURE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 CHEVROLET IMPALA- CARTERSVILLE, GA
TRAVELING ON A STRAIGHT RESIDENTIAL STREET AFTER CAR HAD BEEN DRIVEN ABOUT 10 MILES AND WAS AT OPERATING TEMPERATURE, I HEARD A SHORT "CHIRP" SOUND FROM THE FRONT PASSENGER SIDE OF THE CAR AT WHICH TIME THE ENGINE STOPPED RUNNING. STEERING BECAME VERY DIFFICULT AND THE BRAKE PEDAL REQUIRED SUBSTANTIAL FORCE TO STOP THE CAR. I WAS ABLE TO BRING THE CAR TO A STOP AND PUT THE CAR IN PARK. THE ENGINE RESTARTED IMMEDIATELY WITH NO PROBLEM. I WAS NOT MOVING OR TOUCHING THE KEY AT THE TIME THAT THE ENGINE TURNED OFF. I HAVE OWNED THE CAR SINCE IT WAS NEW IN NOVEMBER 2001 AND THIS IS THE FIRST TIME THAT I HAVE EXPERIENCED THIS PROBLEM. I HAVE DRIVEN THE CAR ABOUT 20 MILES SINCE THIS INCIDENT AND IT HAS NOT RECURRED AS OF YET. *TR
Source: NHTSA WEB SITE -
2002 CHEVROLET IMPALA- FINDLAY, OH
TL* THE CONTACT OWNS A 2002 CHEVROLET IMPALA. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING AND THE POWER STEERING FAILED. THE CONTACT HAD TO SHIFT INTO NEUTRAL IN ORDER TO RESTART THE VEHICLE. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS UNAVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 CHEVROLET IMPALA- SAGINAW, MI
TL* THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 CHEVROLET IMPALA- AKRON, OH
TL* THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE CONTACT STATED THAT THE KEY BECAME DISLODGED FROM THE IGNITION SWITCH WHILE THE VEHICLE WAS IN MOTION. THE FAILURE OCCURRED NUMEROUS TIMES INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 157,681. UPDATED 12/9/14*CN THE CONSUMER STATED THE KEY COULD BE REMOVED FROM THE IGNITION AT ANY TIME, AND THE VEHICLE WOULD REMAIN RUNNING. THE ENGINE HAS BEEN REBUILT TWICE. UPDATED 10/5/15*JS
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2002 CHEVROLET IMPALA- BAYSIDE, NY
TL* THE CONTACT OWNS A 2002 CHEVROLET IMPALA. WHILE DRIVING 30 MPH, THE ENGINE SHUT OFF AFTER DRIVING OVER A BUMP. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 92,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 CHEVROLET IMPALA- STANTON, VA
TL* THE CONTACT OWNS A 2002 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 55 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN WITHOUT WARNING. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS DIAGNOSED THAT THE RACK AND PINION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 200,164.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 CHEVROLET IMPALA- NEW CASTLE , PA
TL* THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE CONTACT STATED THAT THE TURNING SIGNALS FAILED TO ACTIVATE INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 CHEVROLET IMPALA- NEW HAVEN, IL
TL* THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE VEHICLE WOULD ONLY START AFTER TURNING THE KEY ON AND OFF NUMEROUS TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). THE PARTS WERE UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 138,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 CHEVROLET IMPALA- CONCORD , NC
HELLO I'M DEAF MYSELF AND THE PERSON THAT GOT HURT WAS ME WHEN THAT SITUATION HAPPEN . IT WAS SOMETHING TO DO WITH THE IGNITION SWITCH MOVE OUT OF RUNNING POSITION WHILE DRIVING IT TURN OFF THE ENGINE AT THE SAME TIME I WAS DRIVING. AND SOME TIME WHILE I HAPPEN TO PARK THE VEHICLE AND COME BACK LATER THE IGNITION SWITCH WON'T TURN OUT UNTIL ABOUT 15 MIN LATER IT KEEP GOING ON LIKE THAT FOR A WHILE AND IT KEEP TURNING OFF WHILE DRIVING. I HAD TO PAY NEAR THOUSANDS OUT OF MY POCKET TO GET THAT REPAIR. I SHOW THIS LETTER I GET IN THE MAIL TO MY ATTORNEY. SO WE ARE HOPING I CAN GET THAT FUNDS BACK THAT I HAS WASTE ON THAT PROBLEMS THANK YOU! *TR
Source: NHTSA WEB SITE