2002 CHEVROLET IMPALA Complaints
View complaints related to 2002 CHEVROLET IMPALA. The complaints found here are submitted by actual consumers with first hand experience. There are more than 770 complaints submitted for the 2002 CHEVROLET IMPALA. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2002 CHEVROLET IMPALA- INDIANAPOLIS , IN
MY GAS GAUGE STOP WORKING AND I WAS NOT ABLE TO TELL HOW MUCH GAS WAS IN THE VEHICLE. FUEL GAUGE READ INACCURATELY. I WOULD PUT GAS IN THE CAR AND FILL UP TANK AND BARELY DRIVE MORE THAN 20 MILES AND THE FUEL GAUGE WOULD INDICATE "EMPTY". I WAS TOLD BY PENSKE THAT THEY WERE UNSURE AS TO WHAT WOULD CAUSE THIS ISSUE AND THAT I WOULDN'T BE ABLE TO GET THE ISSUED REPAIRED. I HAVE RAN OUT GAS SEVERAL TIMES SINCE THE FIRST INCIDENT. *TR
Source: NHTSA WEB SITE -
2002 CHEVROLET IMPALA- INDIANAPOLIS , IN
ISSUES WITH THE BCM (BODY CONTROL MODULE). THE IGNITION SWITCH WHICH THE CAR WOULD NOT START WITH THE KEY IN THE IGNITION AT ALL. ACCORDING TO THE PENSKE CHEVY, THE BCM IS BAD DUE TO THE IGNITION SWITCH. *TR
Source: NHTSA WEB SITE -
2002 CHEVROLET IMPALA- NETTLETON, MS
VEHICLE WILL NOT START PERIODICALLY, WAIT A FEW MINS AND IT WILL START. WHEN AUTOMATIC LIGHTS COME ON, THE DASH LIGHTS GO OUT. ALL LIGHTS ON GO OFF. MAKES NIGHT DRIVING DANGEROUS. *TR
Source: NHTSA WEB SITE -
2002 CHEVROLET IMPALA- MERCED, CA
ALL OF THE SUDDEN OUT OF NO WHERE THE ABS LIGHT AND THE TRAC CONTROL LIGHT COME ON WHILE DRIVING IN THE RAIN AND THE CAR ALMOST SKIDDED OUT OF CONTROL! NOW THE LIGHTS HAVE STAYED ON CONSTANTLY. I HAVE SPENT ABOUT 3 MONTHS RESEARCHING THE WEB TO FIND THAT THOUSANDS OF PEOPLE WITH THIS SAME VEHICLE ARE GOING THROUGH THE SAME ISSUES. NO ONE HAS DONE A RECALL ON THIS IN ALL OF THESE YEARS??? DOES THERE HAVE TO BE A DEATH TO HAVE THE ISSUE FIXED? MAYBE THERE ALREADY HAS BEEN. THIS IS OBVIOUSLY A DEFECT IN THE PARTS OR IT WOULD NOT BE HAPPENING TO THIS AMOUNT OF PEOPLE. IT SHOULD NOT BE A FIX AT THE CONSUMERS EXPENSE WHEN THERE IS A DEFINITE ISSUE WITH RESPECT TO THE PARTS. THIS FIX CAN COST UPWARDS OF $3,000.00. I WOULD ASK THAT SOMEONE INVESTIGATE THESE ISSUES AND DO WHAT NEEDS TO BE DONE TO GET THIS RESOLVED ASAP. I WILL BE KEEPING A RECORD OF ALL CONTACT ABOUT THIS ISSUE. THIS WILL ENSURE THAT IF ANYTHING DOES HAPPEN WITH THE SAFETY OF MY FAMILY OR OTHERS FAMILIES IT WILL SHOW CONTACT WAS MADE AND WHAT STEPS CHEVY HAS TAKEN TO ENSURE THE SAFETY OF THERE CUSTOMERS. *TR
Source: NHTSA WEB SITE -
2002 CHEVROLET IMPALA- ELIZABETHTOWN, NC
TL* THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE TRAVELING 40 MPH, THERE WAS A SUDDEN LOSS OF POWER CAUSING THE VEHICLE TO CRASH INTO A POLE. THE AIR BAGS DID NOT DEPLOY. THERE WAS A POLICE REPORT FILED. THE CONTACT AND TWO PASSENGERS WERE TAKEN TO THE HOSPITAL FOR TREATMENT OF UNKNOWN INJURIES. THE VEHICLE WAS TOWED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 171,000 AND THE CURRENT MILEAGE WAS 171,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2002 CHEVROLET IMPALA- BROOKLYN, NY
I WAS DRIVING STARAIGHT DOING 40 AND AND I SAW A VECHILE SPEND OUT OF CONTROL I TRIED TO DRIVE FASTER TO GET OUT OF THE WAY BUT DOING IN THE MIDDLE OF DRIVING THE KEY FALLS OUT OF THE IGNITION CAUSING THE THE OTHER CAR TO HIT MINES IN THE REAR RIGHT NO ONE WAS HURT BUT MY CAR WAS SCATCH AND A DENT I NOTICE IT FREQUENTLY THAT WHEN DRIVING THE KEY COMES OUT BY ITSELF ITS REALLY SCARY AND DANGEROUS. *TR
Source: NHTSA WEB SITE -
2002 CHEVROLET IMPALA- SARCOXIE, MO
I WAS DRIVING ON THE INTERSTATE AND MY HEADLIGHTS WENT OUT. I FLASHED MY BRIGHTS AND THEY CAME BACK ON. IT HAS DONE THIS MULTIPLE TIMES SINCE. *TR
Source: NHTSA WEB SITE -
2002 CHEVROLET IMPALA- METHUEN, MA
2002 CHEVROLET IMPALA. CONSUMER WRITES IN REGARDS TO VEHICLE ELECTRICAL SYSTEMS MALFUNCTION. *SMD THE CONSUMER STATED THE PROBLEMS HE EXPERIENCED WERE EERILY SIMILAR AS TO THOSE DESCRIBED IN THE RECALL. HOWEVER, GENERAL MOTORS CUSTOMER SERVICE INFORMED HIM, HIS VEHICLE WAS NOT INCLUDED IN THE RECALL. THE CONSUMER STATED WHILE DRIVING, ALL OF A SUDDEN, ALL ELECTRICAL FUNCTIONS CEASED. ALL OF THE GAUGES WENT TO THE OFF POSITION, AND THE POWER STEERING AND BRAKES WERE LOST. MINUTES LATER, ALL ELECTRICAL FUNCTIONS RESUMED. THE CONSUMERS MECHANIC WAS UNABLE TO ISOLATE THE PROBLEM. *JB UPDATED 06/19/14
Source: CONSUMER LETTER -
2002 CHEVROLET IMPALA- FRIENDSWOOD, TX
2002 CHEVROLET IMPALA. CONSUMER WRITES IN REGARDS TO IGNITION SWITCH PROBLEM. *SMD THE CONSUMER STATED THE ELECTRICAL SWITCH WAS REPLACED ON JUNE 4, 2013. ON FEBRUARY 13, 2014, THE VEHICLE LOST ALL POWER AND CAME TO A COMPLETE STOP. ON APRIL 5, 2014, THE VEHICLE LOST ALL POWER AGAIN. *JB
Source: CONSUMER LETTER -
2002 CHEVROLET IMPALA- CONESUS, NY
TL* THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE CONTACT STATED THAT SHE WAS ABLE TO REMOVE THE KEY FROM THE IGNITION AND THE VEHICLE WOULD REMAIN ON. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 103,413. UPDATED 7/7/14*CN UPDATED 07/11/2014 *JS
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE