2002 CHEVROLET IMPALA Complaints
View complaints related to 2002 CHEVROLET IMPALA. The complaints found here are submitted by actual consumers with first hand experience. There are more than 770 complaints submitted for the 2002 CHEVROLET IMPALA. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2002 CHEVROLET IMPALA- PALMERDALE, AL
PROBLEMS BEGAN ALMOST IMMEDIATELY WITH DIGITAL GEAR INDICATOR, DASH, AND OTHER LIGHTS GOING OUT AND COMING BACK ON. GOT NO SATISFACTORY RESPONSE FROM MANUFACTURER AND NOW CLUSTER HAS GONE OUT, SWITCH OUT, LOW COOLANT LIGHT STAYS ON. AT TIMES ACRID SMELL IN VEHICLE. *TR
Source: NHTSA WEB SITE -
2002 CHEVROLET IMPALA- MONTGOMERY, IL
MY TURN SIGNALS WORK INTERMITTENTLY. SOMETIMES NOT AT ALL AND SOMETIMES HAVE TO ACTIVATE FLASHERS ON AND OFF. SOMETIMES LITES WON'T TURN ALL THE WAY OFF WHEN I PARK THEY WILL MAKE A CHIMING SOUND AND I WILL TURN THEM ON AND OFF TIL IT STOPS. *TR
Source: NHTSA WEB SITE -
2002 CHEVROLET IMPALA- WARNER ROBINS, GA
FOR THE PAST 2-3 YEARS THE SECURITY LIGHT WILL COME ON AND FLASH ABOUT 10 MINUTES. DURING THAT TIME I HAVE TO SIT WITH THE KEY IN THE IGNITION AND THE IGNITION SWITCHED BACK UNTIL THE SECURITY LIGHT STOPS, WHICH THEN THE CARE WILL START. ABOUT A MONTH AGO SAME CONSTANT PROBLEM EXCEPT NOW AFTER THE SECURITY LIGHT STOPS FLASHING CAR WON'T START AT ALL. I'VE GOTTEN NEW BATTERY AND HAD ALTERNATOR CHECKED AND BOTH ARE GOOD. THE SECURITY PASS CODE DEALING WITH THE KEYS OR SOME MESS I WAS TOLD WHICH WILL COST $500.-$600. OMG!!!!! REALLY. IS THERE A RECALL OR SOMETHING FOR THIS. GMC PLEASE DO BETTER. LAST AMERICAN MADE CAR THAT I WILL PURCHASE. *TR
Source: NHTSA WEB SITE -
2002 CHEVROLET IMPALA- OKLAHOMA CITY, OK
2002 CHEVROLET IMPALA. CONSUMER STATES VEHICLE CAUGHT FIRE WHEN STARTED *TGW THE CONSUMER STATED HE MANAGED TO PUT THE FIRE OUT, BUT IT RUINED THE MOTOR. THE CONSUMER STATED A RECALL WAS ISSUED. HOWEVER, GM DENIED THE CLAIM, STATING DUE TO STATUTE OF LIMITATIONS BEING FIVE YEARS, THEY COULD NOT HONOR THE RECALL.
Source: CONSUMER LETTER -
2002 CHEVROLET IMPALA- FALFURRIAS , TX
CAR WON'T START AND CAR WILL JUST TURN OFF WHILE IM DRIVING, ITS NOT SAFE TO DRIVE. *TR
Source: NHTSA WEB SITE -
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2002 CHEVROLET IMPALA- DEWITT, MI
WHILE DRIVING AT NIGHT ON I127 HIGHWAY, WITH MY DIM LIGHTS ON AND CARS PASSING ME, MY DIMS GO BLANK. NOTHING. I HAD TO QUICKLY PULL OVER AND MAKE ADJUSTMENTS TO FIND THE PROBLEM. AFTER ABOUT A DOZEN EPISODES OF THESE I FIND THAT MY BRIGHT LIGHTS WOULD STILL OPERATE. AFTER I'D GET HOME I WOULD SHUT THE ENGINE OFF AND WAIT A FEW MINUTES AND RESTART THE ENGINE AND MY DIMS WOULD COME BACK ON !!!!! I HAVE CLEANED THE LITTLE SIGNAL SWITCH ON THE FRONT DASH BUT THEY STILL GO OFF AT ANY TIME OF THE NIGHT. I HAVE COME CLOSE TO A FEW ACCIDENTS. PLEASE HELP ! I HAVE TALKED WITH SEVERAL MECHANICS AND ROOKIES BUT THEY WERE STUMPED. THIS IS A SAFETY ISSUE AND SHOULD BE ADDRESSED. *TR
Source: NHTSA WEB SITE -
2002 CHEVROLET IMPALA- WILMINGTON, NC
TL* THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH, A POPPING NOISE EMITTED INSIDE OF THE VEHICLE WHENEVER THE STEERING WHEEL WAS TURNED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR AN INSPECTION. THE TECHNICIAN STATED THAT THE STEERING COLUMN FUNCTIONED AS DESIGNED AND THAT THERE WAS NOT A SAFETY ISSUE. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 500. THE VIN WAS UNAVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 CHEVROLET IMPALA- FALMOUTH, KY
TL* THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE HEAD LIGHTS AND THE INSTRUMENT PANEL LAMPS FAILED. THE FAILURE RECURRED SPORADICALLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER AND THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 159,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 CHEVROLET IMPALA- PHOENIX, AZ
WENT TO TURN ON THE CAR; ALL LIGHTS LOCKS RADIO WINDOWS WORKED. WHEN I TURNED KEY TO ON POSITION CAR WOULD NOT TURN ON. SECURITY LIGHT AND CHECK ENGINE LIGHTS WOULD COME ON. CAR WOULDN'T TURN ON FOR TEN MINUTES THEN IT TURNED ON. ALSO, WHILE DRIVING SECURITY LIGHT WILL COME ON AND STAY ON UNTIL CAR IS TURN OFF AND BACK ON. SOMETIMES SECURITY LIGHT WILL STAY ON. IN ADDITION, TO SECURITY LIGHT AND CAR NOT WANTING TO TURN ON, TURN SIGNALS WILL RANDOMLY STOP WORKING AND I HAVE TO TURN HAZARD LIGHTS ON AND OFF TO GET TURN SIGNALS TO WORK AGAIN. *TR
Source: NHTSA WEB SITE -
2002 CHEVROLET IMPALA- MILBROOK, AL
TL* THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE HEADLIGHTS MALFUNCTIONED WHEN SWITCHING FROM LOW BEAMS TO HIGH BEAMS. THE MANUFACTURER WAS NOTIFIED, BUT OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS NOW EXPERIENCING ANOTHER NEW SAFETY CONCERN IN REGARDS TO THE PASS LOCK, WHERE THE COMPONENTS WERE WEARING OUT. THE SECURITY SYSTEM WOULD NOT RECOGNIZE THE KEY WHEN IT WAS INSERTED INTO THE IGNITION. THIS LOCKED THE CONTACT IN THE VEHICLE AND PREVENTED IT FROM STARTING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE HAD NOT BEEN DRIVEN SINCE THIS PASS LOCK FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGES WERE 102,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE