2002 CHEVROLET IMPALA Complaints

View complaints related to 2002 CHEVROLET IMPALA. The complaints found here are submitted by actual consumers with first hand experience. There are more than 770 complaints submitted for the 2002 CHEVROLET IMPALA. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2002 CHEVROLET IMPALA
    - AURORA, IL

    PASSLOCK 2 SYSTEM FAILED CAUSING THE VEHICLE TO STALL WHILE DRIVING. VEHICLE WOULD NOT START. *TR

    Source: NHTSA WEB SITE
  • 2002 CHEVROLET IMPALA
    - ATOKA, TN

    MY ABS LIGHT STAYS ON AND HAVING AN ISSUE WITH THE BRAKES, MAKING AWFUL GRINDING NOISE WHILE DRIVING ON A STRAIGHT AWAY. DOES IT RATHER ROADS ARE WET OR DRY. THIS IS VERY DANGEROUS . I HAVE READ MANY MANY OWNERS OF THE 2002 CHEVY IMPALAS ARE HAVING THIS ISSUE. THE PROBLEM NEEDS TO BE ADDRESSED BEFORE SOMEONE GETS SERIOUSLY INJURED OR RESULT IN A FATALITY.

    Source: PORTABLE SAFETY COMPLAINT FORM
  • 2002 CHEVROLET IMPALA
    - EAST MEADOW, NY

    TL* THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE HAD NO POWER WHEN HE ATTEMPTED TO START IT. THE CONTACT REPLACED THE BATTERY THE FIRST TIME BUT THE REMEDY DID NOT CORRECT THE PROBLEM. THE VEHICLE WAS INSPECTED BY A MECHANIC WHO ADVISED THAT THE VEHICLE WOULD NEED A NEW BODY CONTROL MODULE. THE MECHANIC ADVISED THAT THE FAILURE WAS CAUSED BY THE MODULE BEING BURNED OUT BY THE IGNITION SWITCH. THE VEHICLE WAS NOT INSPECTED BY AN AUTHORIZED DEALER NOR REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 57,000. UPDATED 02/03/11*LJ THE CONSUMER WAS TOLD TO WAIT 15 MINUTES AND THEN START THE VEHICLE. THE CONSUMER STATED HE SHOULD NO HAVE TO WAIT TO START THE VEHICLE. UPDATED 03/22/11

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 CHEVROLET IMPALA
    - CINCINNATI, OH

    BROUGHT CAR AND WINDSHIELD WIPERS WERE NOT TIMED CORRECTLY AND I NEEDED A PART CALLED PLAW - THE COMPANY SAID THEY WERE FIXED BUT, NOT 3 MONTHS LATER WHEN HEAVY RAIN CAME MY WINDSHIELD WIPERS ARE ON MY WINDSHIELD STRAIGHT UP AND DOWN RIGHT IN FRONT OF WHAT IS SUPPOSED TO BE MY VISIBLE AREA. IM 5'3 AND I HAVE A SEVEN YEAR OLD CHILD AND I WOULD HATE TO BE ON THE EXPRESSWAY WHEN IT STARTS RAINING AND NOT ABLE TO SEE BECAUSE NO ONE TOOK IT SERIOUSLY.. I DO NOT LOOK FORWARD TO RAINY DAYS ESPECIALLY WHEN I HAVE A NEWER CAR BUT I HAVE TO GET A RIDE OR ON THE BUS WITH MY CHILD......... HELP HELP HELP!!!!!!!!!!!!!!! *TR

    Source: NHTSA WEB SITE
  • 2002 CHEVROLET IMPALA
    - CARTHAGE, MO

    2002 CHEVROLET IMPALA HEADLAMPS GO OFF WHILE DRIVING WHEN HIGH BEAMS ARE ON. FREQUENCY IS EVERYTIME HIGH BEAMS ARE USED. RESEARCHED PROBLEM ON INTERNET AND FOUND THIS IS COMMON PROBLEM. WHY WILL GM NOT RECOGNIZE THIS AS A SAFETY RECALL SITUATION? *TR

    Source: NHTSA WEB SITE
  • 2002 CHEVROLET IMPALA
    - PARMA, OH

    LEAKING UPPER AND LOWER INTAKE MANIFOLD GASKETS,CAR OVERHEATING AND RUNNING POORLY.OCCURED AT 55,000 MILES AND AGAIN AT 110,000 MI.. GASKETS REPLACED FOR 900.00 EACH TIME,OLD GASKETS AERE AVAILABLE. *TR

    Source: NHTSA WEB SITE
  • 2002 CHEVROLET IMPALA
    - LARGO, FL

    2002 IMPALA "PASSKEY" SYSTEM FAILS... NO START CONDITION, LEAVES DRIVER AND PASSENGERS STRANDED.

    Source: NHTSA WEB SITE
  • 2002 CHEVROLET IMPALA
    - LIBERTY HILL, TX

    INTERMITTENT PASSLOCK FAILURE CAUSED CAR NOT TO START HAVE TO WAIT 20-30 MINUTES TO START MY CAR. *TR

    Source: NHTSA WEB SITE
  • 2002 CHEVROLET IMPALA
    - LOUISVILLE, CT

    TL*THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE CONTACT APPROACHED THE PARKED VEHICLE AND SMELLED A STRONG BURNING ODOR COMING FROM UNDERNEATH THE HOOD. THE HOOD WAS RELEASED AND THE ENGINE COMPARTMENT WAS COMPLETELY MELTED. THERE WERE NO FLAMES. THE VEHICLE WAS TOWED TO THE DEALER WHERE THEY ADVISED THAT THERE WAS A RECALL ASSOCIATED WITH THE NHTSA CAMPAIGN ID NUMBER 09V116000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS BEYOND REPAIR DUE TO THE FIRE. THE CONTACT DID NOT RECEIVE A RECALL NOTIFICATION. THE MANUFACTURER WAS NOTIFIED AND THEY WERE UNABLE TO PROVIDE FURTHER ASSISTANCE. THE FAILURE MILEAGE WAS 139,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 CHEVROLET IMPALA
    - HANFORD, CA

    TL* THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE CONTACT STATED THAT THE SECURITY WARNING LIGHT WAS ILLUMINATED AND THE STARTER FAILED. THE DEALER INSPECTED THE CHARGING SYSTEM AND DETERMINED THAT THE STARTER HAD A DEFECTIVE SOLENOID. THE DEALER REPLACED THE STARTER AND CLEANED THE CABLES. THE CONTACT STATED THAT SHORTLY AFTER REPAIRS, THE SECURITY WARNING LIGHT WAS ILLUMINATED AGAIN AND THE VEHICLE WOULD NOT START. THE CONTACT BELIEVED THERE WAS A CONNECTION BETWEEN THE SECURITY WARNING LIGHT AND THE VEHICLE FAILURE AND STATED THAT THE FAILURE WAS A RISK TO SAFETY. THE FAILURE MILEAGE WAS 72,013 AND THE CURRENT MILEAGE WAS 72,030.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE