2002 CHEVROLET IMPALA Complaints
View complaints related to 2002 CHEVROLET IMPALA. The complaints found here are submitted by actual consumers with first hand experience. There are more than 770 complaints submitted for the 2002 CHEVROLET IMPALA. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2002 CHEVROLET IMPALA- MUSKOGEE, OK
AT TIMES THE CAB OF THE 2002 CHEVY IMPALA SEEMS TO OVERHEAT AND WHEN YOU TRY TO START IT ALL OF THE WARNING LIGHTS FLASH, INCLUDING HEADLIGHTS, THEN IT WON'T START. *TR
Source: NHTSA WEB SITE -
2002 CHEVROLET IMPALA- ST CLAIRSVILLE, OH
TL* THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE CONTACT STATED WHEN THE SECURITY WARNING LIGHT WAS ILLUMINATED, THE VEHICLE WOULD NOT START. THE CONTACT STATED THAT IF THE VEHICLE WAS BEING DRIVEN WHILE THE WARNING LIGHT WAS ILLUMINATED, THE VEHICLE WOULD CONTINUE TO DRIVE BUT IF TURNED OFF, THE CONTACT WOULD HAVE TO HAVE TO WAIT THIRTY MINUTES BEFORE BEING ABLE TO RESTART THE VEHICLE. THE DEALER REPLACED THE STARTER TO NO AVAIL AND ADVISED THE CONTACT THAT HE WAS UNABLE TO DETERMINE WHAT WAS CAUSING THE FAILURE. THE VEHICLE WAS NOT FURTHER REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 106,000 AND THE CURRENT MILEAGE WAS 107,000. UPDATED 03/22/11*LJ THE CONSUMER ALSO STATED THE BRAKES NEEDED TO BE REPLACED EVERY OTHER YEAR. THE CONSUMER HAS SINCE TRADED THE VEHICLE. UPDATED 05/06/11
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 CHEVROLET IMPALA- ORL, FL
2002 IMPALA IN THE CHECK ENGINE LIGHT BOX THE LOW COOLANT LIGHT AND THE SECURITY LIGHTS ALSO SHOWS AND THE BATTERY LIGHT THEN THE ENGINE DIES IN THE MIDDLE OF TRAFFIC I HAVE SEEN SO MANY AND MORE PEOPLE WITH IMPALAS IN DANGEROUS MOMENTS TALKING OF IT ONLINE COULD YOU PLEASE HAVE CHEVY CORRECT THIS DEADLY MESS GOT THE PROBLEM FIXED THEN IT STARTED BACK I DO HAVE KIDS ACTIVE IN SCHOOL SPORTS NEEDING TRANSPORTATION I CAN NOT DESCRIBE HOW BEING STRANDED IN TRAFFIC MAKES ME FEEL. *TR
Source: NHTSA WEB SITE -
2002 CHEVROLET IMPALA- OXFORD, MA
WHEN WHEELS ARE TURNED TO THE RIGHT EITHER SLIGHTLY OR ALL THE WAY THE TRACTION CONTROL KICKS IN, LOSS OF POWER AND LOSS OF BRAKES WHEN ABS ALSO KICKS IN. BOUGHT THE 2002 CHEVY IMPALA LS JUST A WEEK AGO. THIS ISSUE STARTED AS VERY INTERMITTENT BUT I CAN RE-CREATE THE ISSUES NOW JUST ABOUT EVERY TIME I DRIVE THE CAR BY TURNING RIGHT FROM A STOP. AT THIS POINT NOTHING HAS BEEN DONE TO FIX THE ISSUE BECAUSE NO ONE KNOWS WHY IT IS HAPPENING. *TR
Source: NHTSA WEB SITE -
2002 CHEVROLET IMPALA- CANTON, MI
2002 CHEVY IMPALA. BOUGHT NEW. THE SPEEDOMETER AND THE FUEL GAGE STARTED TO ACT ERRATICALLY TWO YEARS AGO. THE SPEEDOMETER FAILED COMPLETELY LAST YEAR. IT SHOWS INFINITE SPEED FOR EXAMPLE WHILE IDLING. NO WAY TO KNOW HOW FAST THE CAR IS GOING. THOUSANDS OF PEOPLE REPORTING THE SAME PROBLEM ON VARIOUS INTERNET BLOGS. THE PROBLEM EXISTS ON ALL IMPALA MODELS, STARTING WITH 2001 AND UNTIL PRESENT. SOME OTHER GM CARS HAVE A SIMILAR PROBLEM. GM DOES NOT CARE. DEALERS CHARGE UP TO $900 TO REPLACE AN INSTRUMENT CLUSTER, AND SOMETIMES A SPEED SENSORS. MANY TIMES THEY ARE GUESSING THE PROBLEM AND OVERCHARGE CUSTOMERS FOR TRAIL AND ERROR DIAGNOSTIC. THE ISSUE IS A SAFETY ISSUE. PEOPLE ARE GETTING SPEEDING TICKETS FOR NO FAULT OF THEIR OWN. CAR CAN OVERTURN ON SHARP TURNS. THE DRIVER HAS ONLY HIS GUT FEELING TO GUESS HOW FAST HE IS GOING. HE CAN BE TO SLOW ON A HIGHWAY AND POSE RISK TO OTHER DRIVERS. GM IS NOT CONCERNED AND WON'T FIX THIS PROBLEM, UNLESS A RECALL IS FORCED ON IT. PLEASE SAFEGUARD THE LIVES OF DRIVERS AND FORCE GM TO DO WHAT IS FAIR AND JUST. THEY SOLD A DEFECTIVE PRODUCT AND SHOULD FIX THE PROBLEM IMMEDIATELY. THANK YOU *TR
Source: NHTSA WEB SITE -
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2002 CHEVROLET IMPALA- LOS ANGELES, CA
TL*THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE CONTACT STATED THAT THE SECURITY SYSTEM ON THE VEHICLE WOULD LOCK UP AND THE VEHICLE WOULD NOT START AS A RESULT. THE FAILURE OCCURRED AT LEAST ONCE EVERY WEEK AT ANY TIME. THE CONTACT WOULD HAVE TO WAIT AND KEEP ATTEMPTING TO START THE VEHICLE; EVENTUALLY, IT WOULD START. THE BATTERY, ALTERNATOR AND STARTER WERE REPLACED BUT THE FAILURE CONTINUED TO OCCUR. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE WIRING SYSTEM NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER HAD NOT BEEN NOTIFIED. THE CURRENT MILEAGE WAS APPROXIMATELY 127,000. THE FAILURE MILEAGE WAS APPROXIMATELY 67,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 CHEVROLET IMPALA- HENDERSONVILLE, NC
HAVE HAD "TRACTION CONTROL" PROBLEMS FOR 2 YEARS. WAS TOLD MANY THINGS COULD CAUSE THIS. NOW DRIVING WITH NO TRACTION CONTROL AND NO ABS, JUST REGULAR BRAKES. HAVE REPLACED HUBS AND BRAKES. HAVE TO FILE FOR WAIVER FOR INSPECTION. WILL TRY REPLACING ABS PUMP NEXT IF CAN EVER AFFORD SUCH A BIG REPAIR. DANGEROUS ISSUE. *TR
Source: NHTSA WEB SITE -
2002 CHEVROLET IMPALA- TFLUGERVILLE , TX
TL* THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE CONTACT STATED THAT THE HEADLIGHTS WOULD BECOME FILLED WITH WATER WHENEVER IT WOULD RAIN. THE HEADLIGHT ASSEMBLY WAS REPLACED AND RESEALED YET THE HEADLIGHTS CONTINUED TO RETAIN MOISTURE. IN ADDITION, THE CONTACT STATED THAT THE HIGH BEAM HEADLIGHT WOULD SHORT OUT WHENEVER THE BULB WAS REPLACED. THE DIRECTIONAL SIGNALS WOULD ONLY OPERATE INTERMITTENTLY. THE VEHICLE WAS REPAIRED. THE CURRENT MILEAGE WAS 51,000 AND THE FAILURE MILEAGE WAS APPROXIMATELY 36,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 CHEVROLET IMPALA- GREEN ISLAND , NY
UNKNOWN REASON AS TO WHY THE DIRECTIONALS ON MY 02 IMPALA WORK INTERMITTENTLY. THIS FIRST OCCURRED APPROXIMATELY 4 MONTHS AGO WITH AVERAGE OCCURRENCE OF ONCE A WEEK. NOW IT OCCURS APPROXIMATELY ONCE A DAY. MECHANIC CANNOT FIND A SOLID REASON AS TO WHY THIS IS OCCURRING AND CANNOT REPLICATE IT AT THE TIME THE VEHICLE IS IN THE SHOP. *TR
Source: NHTSA WEB SITE -
2002 CHEVROLET IMPALA- WEBSTER, NY
MY 2002 CHEVY IMPALA 3.8L V-6 HAS A PROBLEM WITH THE TRACTION CONTROL ENGAGING WHEN BRAKING IN TURNS TO THE LEFT. THIS CAUSES THE BRAKES TO SLIP AND GRIND. A HUMMING SOUND CAN BE HEARD WHEN THIS OCCURS. THE TRACTION CONTROL AND SOMETIMES THE "CHECK ABS " LIGHT BECOMES ILLUMINATED AT THE SAME TIME. THE CAR HAS BEEN TAKEN TO A LOCAL CHEVY DEALER FOR REPAIR. BOTH RIGHT AND LEFT FRONT WHEEL HUB ASSEMBLIES WERE REPLACED. I REQUESTED A CHECK OF WIRING HARNESSES TO SEE IF THERE WAS DETERIORATION. NONE WAS APPARENTLY FOUND BY THE SHOP. IM AFRAID TO DRIVE THIS CAR OR ALLOW OTHERS IN MY SON TO DRIVE IT INCASE THE BRAKES CANT ENGAGE PROPERLY. FROM READING ONLINE ACCOUNTS OF OTHER DRIVERS, I AM NOT THE ONLY ONE WITH THIS PROBLEM WITH A CHEVROLET OF THIS MODEL. AFTER HAVING THE RIGHT FRONT HUB ASSEMBLY REPLACED, I THOUGHT IT WAS FIXED. THEN AFTER HAVING THE LEFT FRONT REPLACED AS WELL TO THE TUNE OF AROUND $350.00 A PIECE, I THOUGH THE PROBLEM WAS FIXED. NOT SO. WHERE DOES THIS END. I URGE YOU TO LOOK INTO A RECALL OF THIS MODEL AND HAVE GM ULTIMATELY FIX THIS PROBLEM AND AVOID ALLOWING FOR A POSSIBLE ACCIDENT WITH INJURIES OR DEATH. THIS IS SOMETHING THAT GM KNOWS THERE IS A PROBLEM AND AGAIN SHOULD BE RECALLED. *TR
Source: NHTSA WEB SITE