2002 CHEVROLET IMPALA Complaints

TL* THE CONTACT OWNS A 2002 CHEVROLET IMPALA. AFTER THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM), THE VEHICLE FAILED TO OPERATE. THE CONTACT MENTIONED THAT THE VEHICLE WAS WIRED TO A STARTER TO OPERATE. THE VEHICLE WAS TAKEN TO CENTURY CHEVROLET (6105 WEST 120TH AVE, BROOMFIELD, CO), BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 144,598.

CAR RANDOMLY LOCKS ME OUT FOR 10 MINUTES, THIS SHOULD BE A RECALL. THESE CARS ARE [XXX]. CONSTANTLY LEAVES ME STRANDED. PASSLOCK SECURITY CODE, SECURITY LIGHT FLASHES FOR 10 MINUTES. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

THE POWER DOOR LOCKS ARE NOT WORKING. WHEN YOU TRY TO START THE CAR, THE SECURITY LIGHT COMES ON AND THE CAR WILL NOT CRANK OR TURN OVER. IN THE RARE INSTANCE YOU DO GET IT TO START, IF YOU TURN IT OFF, IT WILL NOT START AGAIN (ANYWHERE FROM AN HOUR TO TWO WEEKS OR MORE). I HAVE DONE MY RESEARCH ONLINE AND THERE ARE LITERALLY THOUSANDS OF PEOPLE WHOM OWN GM CARS THAT ARE HAVING THE SAME PROBLEM WITH NO SOLUTION. I CANNOT GET HELP FROM ANYONE AND AM FRUSTRATED BEYOND REASON, SO HOPEFULLY YOU CAN DO YOUR RESEARCH AND FIGURE THIS OUT! I CANNOT DEPEND ON THIS CAR AND I AM DISABLED!

FUEL SHUTDOWNS WHILE ON THE INTERSTATE AT BETWEEN 60-75 MPH. WHEN THE PROBLEM OCCURS WHILE DRIVING, I IMMEDIATELY LOOSE POWER, IT GOES INTO A ROUGH IDLE, AND I HAVE TO IMMEDIATELY PULL OVER TO THE SIDE OF THE INTERSTATE. IT WILL EITHER IDLE ROUGHLY WITH NO ABILITY TO INCREASE THROTTLE FOR 5-15 MINUTES, OR, IT WILL STALL AND I CAN START IT AGAIN IN 5-15 MINUTES (WHEN WHATEVER IS NOT WORKING, COOLS DOWN). THIS HAS BEEN OCCURRING SINCE 2014. OUR SERVICE CENTER HAS A LONG HISTORY. NO PROPER ERROR MESSAGE IS GIVEN THROUGH THE REGISTER STORAGE WHEN TESTED USING GM SHOP ANALYZERS. CHECKED GAS CAP, REPLACED FUEL PUMP, CAM SHAFT POSITION SENSOR, SPARK PLUGS & WIRES, CRANK SHAFT POSITION SENSOR, FUEL INJECTOR, BCM. HAVE NOT REPLACED COIL PACKS AND ICM YET. (A DYNOMETER IS PROBABLY NEEDED TO SIMULATE LOAD FOR A MOVING VEHICLE. MANY SHOPS DON'T HAVE IT BECAUSE OF COST.)

TL* THE CONTACT OWNS A 2002 CHEVROLET IMPALA. WHILE THE VEHICLE WAS STATIONARY, THE IGNITION FAILED. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START WHEN PROMPTED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DETERMINED THAT AN IGNITION LOCK FAILURE OCCURRED. THE INDEPENDENT MECHANIC REPLACED THE IGNITION KEY LOCK, CYLINDER, AND IGNITION SWITCH ON THE VEHICLE. THE DEALER WAS NOT CONTACTED ABOUT THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 90,000. UPDATED 12/13/2017 *LN *TT CONSUMER STATED SEVERAL DEALERS WERE CONTACTED AND NO HELP WITH FAULTY "KEY FOB". UPDATED 7/20/18*JB *TR

TAKATA RECALL SIGNAL LIGHTS DO NOT WORK ALL THE TIME. JUST SOMETIME, SOMETIMES IT DOES IT FOR A FEW DAYS.. THEN THEY START WORKING AGAIN. I HAVE TO TRAVEL ON INTERSTATE QUITE OFTEN TO GET MY SON TO THE DOCTOR.

TL* THE CONTACT OWNS A 2000 CHEVROLET IMPALA. THE CONTACT SMELLED AN ABNORMAL BURNING ODOR AND NOTICED SMOKE COMING FROM THE SEAT. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND EXITED THE VEHICLE. THE CONTACT NOTICED FLAMES INSIDE THE VEHICLE. THE FIRE DEPARTMENT WAS CONTACTED AND EXTINGUISHED THE FLAMES. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO HER RESIDENCE. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 11/07/17*LJ

"TAKATA RECALL" I AM HAVING PROBLEMS WITH MY SECURITY SYSTEM. AT RANDOM TIMES MY CAR WILL NOT START AND THE SECURITY LIGHTS UP ON MY DASH. I HAVE TO WAIT ABOUT 10-15 MINUTES AFTER THE INITIAL START BEFORE IT WILL FINALLY START UP. ONCE IT DOES IT RUNS JUST FINE UNTIL THE NEXT TIME. THIS IS VERY ANNOYING AND SUCH AN INCONVENIENCE AS WELL AS NOT SAFE. I WAS LEAVING FROM TAKING MY SON TO THE ER ONE MORNING AT LIKE 3AM AND IT DONE THIS. SO I AM SITTING AN THE ER PARKING LOT WITH A SICK 2 YEAR OLD AT 3AM. THANK GOD IT WASN'T WHEN I HAD TO TAKE HIM IN. WHAT IF I WOULDN'T HAVE MADE IT AND SOMETHING WORSE COULD HAVE HAPPENED TO MY CHILD. THIS NEEDS TO BE RECALLED AND FIXED. I HAVE SEEN NUMEROUS COMPLAINTS ON THIS.

CHEVROLET IMPALA ENGINE COLD PARKED IN DRIVEWAY STARTED THE CAR AND THE ENGINE EXPLODED: FIRE STARTED UNDER HOOD. THE MANIFOLD EXPLODED

MY MOTHER WAS DRIVING MY CAR AND WAS ONLY LESS THAN TEN FEET FROM MY FRONT DOOR,STILL IN THE PARKING LOT OF MY APARTMENT UNIT. BOTH AIRBAGS DEPLOYED, SHE HADN'T HIT ANYTHING. THEY BOTH DEPLOYED ,CRACKED THE WINDSHIELD AND DISABLED THE DASHBOARD.