2002 CHEVROLET IMPALA Complaints

View complaints related to 2002 CHEVROLET IMPALA. The complaints found here are submitted by actual consumers with first hand experience. There are more than 770 complaints submitted for the 2002 CHEVROLET IMPALA. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2002 CHEVROLET IMPALA
    - HANOVER, MD

    2002 CHEVY IMPALA LS V6 ENGINE, REQUIRED TO HAVE INTAKE MANIFOLD GASKET REPLACED. THE GASKET HAD DISSOLVED AND WAS ALLOWING OIL AND COOLANT TO LEAK ONTO THE ENGINE BLOCK, AND MIX WITHIN THE ENGINE. MECHANIC ADVISED THAT THIS IS A KNOWN ISSUE WITH THE DEX COOLANT THAT GM USES, AND DETERIORATES THE GASKET. *TR

    Source: NHTSA WEB SITE
  • 2002 CHEVROLET IMPALA
    - LAKEWOOD, WA

    SINCE WE BOUGHT THIS CHEVY IMPALA AT GENE PANKEY MOTOR IN TACOMA WASHINGTON WE HAVE HAD NOTHING BUT ISSUES WITH THE TRACTION CONTROL SYSTEM LIGHTS COMING ON WHEN WE WOULD RETURN TO THE DEALER TO HAVE IT WORKED ON THEY WOULD CLEAR THE COMPUTER WHICH WOULD CLEARS THE PROBLEM FOR A FEW DAYS BUT IT ALWAYS COMES BACK. WE HAVE HAD OUR IMPALA IN ALOT OF TIMES AT LEAST 15X WE NEVER THOUGHT TO KEEP TRACK HOW MANY TIMES WE HAVE HAD TO HAVE THIS WORKED ON ITS BEEN TO 4 DIFFERENT SHOPS FOR THE SAME THING. WE LOVE THIS CAR IT IS A GREAT CAR LOTS OF ROOM AND HAS GIDDY UP AND WELL ITS HOT AND ITS PAID FOR. WE REALLY WANT OUR CAR FIXED WE ARE TIRED OF TAKING IT IN TO BE FIXED AND NOTHING GETS DONE. THEY HAVE REPLACED THE CATALYTIC CONVERTER AT THE CHEVY DEALER SAYING THAT WAS BAD AND REPLACED THE FRONT RIGHT WHEEL SENSOR TWICE AT AMCO TRANSMISSION SHOP IN FIRCREST ITS BEEN TO BITTERLINGS IN TACOMA AS WELL AS THE DEALER WE BOUGHT IT FROM GENE PANKEY. AND WE STILL HAVE THE SAME ISSUES. THE TRACTION CONTROL LIGHT KEEPS COMING ON AND THE ABS LIGHT NOW COMES ON, IT HAPPENS INTERMITTENTLY. I FEEL IT HAS SOMETHING TO DO WITH THE BRAKES OR THE TRANSMISSION! THE BRAKES GO SPONGY WHEN THE TRACTION CONTROL LIGHT COMES ON WE LOSE OUR BRAKES!!!! I AM STILL UNDER WARRANTY TIL 100,000 MILES AND IM ONLY AT 80,000 BUT I JUST DON'T HAVE TIME TO KEEP TAKING THIS THING TO THE DEALER. I WANT MY RIDE FIXED AND I WANT IT FIXED NOW. CANT WE START A CLASS ACTION LAWSUIT!!!!!

    Source: NHTSA WEB SITE
  • 2002 CHEVROLET IMPALA
    - MILWAUKEE, WI

    ON MY 2002 CHEVY IMPALA, THE KEYLESS ENTRY REMOTE DOESN'T WORK AND CAR WILL NOT START AFTER BEING DRIVEN ALL DAY AND SITTING FOR A FEW MINUTES. HAD TO REPLACE COMPUTER MODULE JUST SO THAT COMMUNICATION COULD BE STARTED. AND HAD TO REPLACE IGNITION SWITCH. *TR

    Source: NHTSA WEB SITE
  • 2002 CHEVROLET IMPALA
    - ORLANDO, FL

    THE STARTER WILL NOT GET A SIGNAL FROM THE IGNITION SWITCH. I HAVE CHANGED RELAYS, IGNITION SWITCH, STARTER, KEY CORE AND PASSLOCK, ALL TO NO GAIN. GAVE VEHICLE TO THEY LOCAL CHEVY DEALERSHIP WHO CHANGED TO BCM AND REPROGRAMMED THE SECURITY FEATURE AND WHEN I WENT TO PICK IT UP FROM THE DEALERSHIP, IT WOULDN'T START. THE STARTER GETS NO SIGNAL ABOUT 90% OF THE TIMES I TURN THE KEY. FOR THE 10% IT DOES WORK, THERE SEEMS TO HAVE HAD NO ISSUE WHAT SO EVER. IT TURNS ON SMOOTH AND RUNS LIKE A DREAM. YET IT CAN BE THE FIRST ATTEMPT OR THE 50TH BEFORE THE STARTER CATCHES A JOLT AND STARTS THE CAR, THERE SEEMS TO BE NO PATTERN. THE SECURITY SYSTEM WORKS FINE B/C WE INSTALLED A SIMPLE PUSH BUTTON SWITCH TO THE STARTER AND IT WORKED EVERY TIME WITH NO TROUBLE FOR A FEW MOMENTS TILL THE GAS WAS TAKEN AWAY AND THE CAR TURNED OFF. BYPASSING THE SECURITY FEATURE AND ALLOWING A SECONDARY IGNITION METHOS WOULD SEEM TO RESOLVE THE ISSUE. I FIND THIS TO BE A SAFETY ISSUE DUE TO THE POTENTIAL OF BEING STUCK OUT IN THE MIDDLE OF AN INTERSECTION IF THE CARS HAPPENS TO STALL. OR IF AN INFANT WAS LOADED INTO THE VEHICLE AND IT WOULD NOT START FOR 15 TO 30 MINUTES, LEAVING THE CHILD WITH THE RISK OF HEAT ISSUES. THE PROBLEM ITSELF CAME SUDDENLY WITHOUT WARNING. *TR

    Source: NHTSA WEB SITE
  • 2002 CHEVROLET IMPALA
    - FORSYTH, GA

    MY 2002 IMPALA WILL RANDOMLY NOT START. THE MESSAGE CENTER FLASHES SECURITY, BATTERY AND SERVICE ENGINE SOON. I HAVE TO UNHOOK AND RECONNECT THE BATTERY TO GET THE CAR TO START. I DO NOT WANT TO DRIVE IT ALONE, AS I LIVE IN A BIG CITY AND DO NOT WANT TO BE DRIVING AND THE CAR MALFUNCTION. I HAVE READ NUMEROUS ACCOUNTS OF THIS HAPPENING TO PEOPLE WITH 2002 IMPALAS. I HAVE ASTHMA AND ONE DAY I STARTED TO HAVE AN ATTACK. HUSBAND WAS GOING TO DRIVE ME TO HOSPITAL AND MY CAR DECIDES NOT TO START. I COULD HAVE DIED WAITING FOR HIM TO RECONNECT THE BATTERY. I PAID GM FOR A RELIABLE CAR BUT GOT A CAR THAT WILL START ONLY WHEN IT WANTS TO. THIS IS UNACCEPTABLE. IT'S MESSED UP THAT I CAN'T DRIVE MY CAR FOR FEAR OF IT NOT STARTING AND BEING MUGGED OR RAPED WHILE TRYING TO UNHOOK/REHOOK THE BATTERY. GM SHOULD BE HELD RESPONSIBLE FOR THIS. THEY DON'T WANT TO THOUGH BECAUSE THEY MAKE TOO MUCH MONEY FIXING SOMETHING THAT THEY SCREWED UP. I WILL NEVER BUY A GM AGAIN. TOYOTA AND HONDA FROM HERE ON OUT!!! *TR

    Source: NHTSA WEB SITE
  • 2002 CHEVROLET IMPALA
    - CLARKS HILL, IN

    I HAVE A 2002 CHEVY IMPALA. THE CAR BEHAVES AS THOUGH THERE IS AN ELECTRICAL PROBLEM. MY OWN RESEARCH SEEMED TO INDICATE A FAULTY BCM MODULE. I TOOK THE CAR TO A DEALER AND EXPLAINED MY SUSPICION AND THE ODD INTERMITTENT PROBLEMS, AND THEY REPLACED THE IGNITION SWITCH AND SPENT A LOT OF TIME TRYING TO FIND A WIRING PROBLEM. AFTER 2 WEEKS THEY SAID THEY FOUND THE ELECTRICAL PROBLEM AND CHARGED ME $700. NOW, A FEW WEEKS LATER ALL SYMPTOMS ARE BACK. WHEN THE KEY IS TURNED ON, THE LIGHTS FLASH, TRUCK LATCH OPENS AND CLOSES, AND SECURITY LIGHT FLASHES. THIS IS JUST 1 SET OF SYMPTOMS. THIS PROBLEM IS VERY DANGEROUS. I FOUND THIS SITE WHILE LOOKING FOR HELP HERE: HTTP://WWW.YOUTUBE.COM/WATCH?V=GR-O5R1UPFY&FEATURE=RELATED . PLEASE HELP! *TR

    Source: NHTSA WEB SITE
  • 2002 CHEVROLET IMPALA
    - SARASOTA, FL

    PASS KEY SENSOR, I HAD TO PAY 500 DOLLARS TO FIX AN IGNITION SWITCH THAT WAS PERFECTLY FINE BUT A BAD SENSOR WAS THE PROBLEM, MANY COMPLAINTS BUT STILL NO RECALL. *TR

    Source: NHTSA WEB SITE
  • 2002 CHEVROLET IMPALA
    - LEBANON, OH

    HAVE 2002 CHEVY IMPALA AND THE SECURITY PASSLOCK WON'T LET CAR START, I HAVE BEEN STRANDED IN MANY PLACES. HAD IT CHECKED OUT AT 2 PLACES AND IT ALL COMES BACK TO COMPUTER, OR KEYS, WE TRIED TO HAVE KEYS RECODED BUT IT STILL HAPPENS OFTEN. BY RESEARCHING ON COMPUTER I SEE I'M NOT ALONE OUT THERE. WHAT DO PEOPLE HAVE TO DO TO GET GM RECALL THIS PROBLEM. IT IS A SAFETY PROBLEM BECAUSE IT ALWAYS HAPPENS WHEN IT EITHER 5 BELOW OR 90 OUTSIDE AND HAVE SIT IN CAR AND HOPE YOU DON'T GET MUGGED OR ROBBED WAITING FOR CAR TO START OR DID OF HEAT STROKE OR FREEZE TO DEATH. IS THERE ANYTHING WE CAN DO . HELP PLEASE MY CAR DOES THIS 4-5 TIMES A DAY AND NO ONE KNOWS HOW TO FIX IT. GM NEED TO STEP IN AND FIX THIS DEFECT. *TR

    Source: NHTSA WEB SITE
  • 2002 CHEVROLET IMPALA
    - BELLINGHAM, MA

    THE SECURITY LIGHT GOES AND CAR WILL NOT START BEEN HAVING THIS PROBLEM FOR THE PAST 5 YEARS. HAVE REPLACED THE IGNITION SWITCH, COMPUTER MODULE EVERYTHING! AND STILL NOT WORKING PROPERLY. THE RADIO IS LOCKED. THE WIPERS WORK WHEN THEY WANT TO. I HAVE PUT SO MUCH MONEY INTO THIS CAR AND IT STILL ONLY RUNS WHEN IT WANTS. *TR

    Source: NHTSA WEB SITE
  • 2002 CHEVROLET IMPALA
    - OAK PARK, IL

    WE HAVE EXPERIENCED ELECTRICAL PROBLEMS WITH THIS VEHICLE FOR THE PAST COUPLE OF YEARS. WE HAVE REPLACED NUMEROUS PARTS DEALING WITH THE IGNITION/STARTER, PASS/LOCK, POWER LOCK, AND SECURITY SYSTEM. WE RECENTLY HAVE BEEN DEALING WITH THE CAR STARTING OR NOT STARTING FOR THAT MATTER. AT FIRST, IT WAS ONCE IN AWHILE AND NOW IT DOESN'T START 7-8X PER WEEK. IT IS EXTREMELY FRUSTRATING TO HAVE TO CONSTANTLY THROW MONEY AT THIS PROBLEM. ONCE AGAIN IT IS GOING INTO THE SHOP FOR DIAGNOSTIC AND MORE PARTS. THIS IS A BIG PROBLEM AND NEEDS TO BE RESOLVED. IT IS OBVIOUSLY A DEFECT OF SOME SORT AND NEEDS TO BE HANDLE ACCORDINGLY. *TR

    Source: NHTSA WEB SITE