2002 CHEVROLET IMPALA Complaints

View complaints related to 2002 CHEVROLET IMPALA. The complaints found here are submitted by actual consumers with first hand experience. There are more than 770 complaints submitted for the 2002 CHEVROLET IMPALA. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2002 CHEVROLET IMPALA
    - BENTON, KY

    2002 CHEVROLET IMPALA. THE TIRE PRESSURE LIGHT AND ENGINE LIGHT HAD TO BE RESET. *DT THE CONSUMER STATED THE CHECK ENGINE LIGHT ONLY STAYED OFF FOR 12 MILES THE LAST TIME IT WAS RESET BY THE DEALERSHIP. THE ENTIRE BRAKING SYSTEM HAD TO BE REPLACED ONLY 2 YEARS AFTER PURCHASING THE VEHICLE. THE ROTORS CRACKED ON ALL FOUR WHEELS. THE BLINKERS WOULD ONLY WORK IF THE AIR CONDITIONER WAS OFF AND THE RADIO WOULD ONLY WORK IF THE BLINKERS WERE OFF AND WHEN GOING UP HILLS. THE VEHICLE WOULD ONLY ACCELERATE TO A SPEED OF 10-15 MPH. *JB

    Source: CONSUMER LETTER
  • 2002 CHEVROLET IMPALA
    - SOUTHFIELD, MI

    I PURCHASED THE VEHICLE USED FROM ANOTHER DEALER IN 2003. I STARTED EXPERIENCING PROBLEMS WITH THE SECURITY SYSTEM IN NOVEMBER 2005, IT WOULD NOT START SOMETIMES LIGHT WOULD FLASH AND AFTER 20 MINUTES IT STARTS. THE PROBLEM WENT AWAY UNTIL LAST NOVEMBER, AND THEN IT WOULD DO IT ABOUT 2-3X A WEEK. IN FEBRUARY 2009 I HAD TO REPLACE MY LOWER INTAKE MANIFOLD GASKET, WATER PUMP AND BATTERY. THE SUMMER 09 I HAD TO REPLACE THE RADIATOR DUE TO A HAIRLINE CRACK IN IT. THE SECURITY SYSTEM STARTS TO INTERMITTENTLY NOT START THE VEHICLE AGAIN IN LATE SEP. 09 ABOUT 2-3X PER WEEK. IN JAN.2010 THE VEHICLE DOESN'T START FOR ME ONE DAY AFTER COMING OUT OF THE GROCERY STORE FOR 25 MINUTES. SINCE THEN IT DOES IT EVERY MORNING WHEN I GO TO TAKE MY CHILD TO SCHOOL AND I HAVE TO WAIT 10-20 MINUTES. I TOOK THE VEHICLE TO THE GM DEALER AND WAS TOLD THEY WEREN'T FAMILIAR WITH THIS PROBLEM AND I NEEDED $950 FOR PARTS AND LABOR TO REPLACE THE IGNITION SWITCH AND THE BCM. I HAD THE IGNITION SWITCH REPLACED BY ANOTHER MECHANIC AND THAT WAS NOT THE PROBLEM AND THE VEHICLE IS STILL DOING THE SAME THING. IT'S FRUSTRATING FOR ME AND MY CHILD. IT'S SCARY AND DANGEROUS. I'M SO AFRAID THAT ONE DAY OR NIGHT IT MAY NOT START AND I'M STRANDED IN THE STREETS AND MAY BE SUBJECTED TO A CRIME OR DEATH. I DON'T DRIVE IT AT NIGHT UNLESS IT'S AN EXTREME EMERGENCY NOW AND THIS IS SUCH AN INCONVENIENCE. I HAVE TO PAY FOR RIDES AT TIMES TO GET MY CHILD TO AND FROM SCHOOL WHEN THIS CAR DECIDES NOT TO START SO MY CHILD WON'T BE LATE FOR SCHOOL OR GETTING PICKED UP FROM SCHOOL. I'VE ALSO HAD TO REPLACE MY WINDSHIELD WIPER MOTOR AND MY DRIVER'S SIDE DOOR WINDOW REGULATOR. *TR

    Source: NHTSA WEB SITE
  • 2002 CHEVROLET IMPALA
    - CLAREMONT, NC

    SECURITY LIGHT COMES ON, DOORS LOCK AND WILL NOT OPEN MANUALLY OR ELECTRICALLY. CAR WILL NOT START. SERVICE ENGINE SOON, BRAKES, DOOR AJAR, LIGHTS ALSO COME ON. RED LIGHT ON STEREO FLASHES, HEADLAMPS FLASH. AFTER WAITING 20-30 MINUTES CAR WILL RESTART. HAPPENS OFTEN AND INTERMITTENTLY. REPLACED BATTERY. *TR

    Source: NHTSA WEB SITE
  • 2002 CHEVROLET IMPALA
    - MOBILE, AL

    ME AND MY WIFE WAS RIDING DOWN AZALEA ROAD IN MOBILE ALABAMA AND A CAR CAME INTO OUR LANE AND WE HIT IT DEAD ON...MY WIFE HEAD HIT THE WINDSHIELD AND NO AIRBAGS DEPLOYED .. WE WERE GOING ABOUT 35 MPH..WE WERE IN A 2002 IMPALA THAT WE JUST BOUGHT THE DAY BEFORE..I WANT SOME ANSWERS FOR WHAT HAPPEN AND I REALLY WANT TO SUE THE CHEVY COMPANY..PLEASE GIVE ME INFORMATION ABOUT WHO I SHOULD TALK TO ABOUT MY LAWSUIT.. EVEN THOUGH MY WIFE AND I WERE NOT HURT, SHE COULD HAVE HAD A SERIOUS HEAD INJURY, BECAUSE ONCE AGAIN HER HEAD HIT THE WINDSHIELD AND CRACK THE WINDSHIELD..WE HAD TO TAKE AN AMBULANCE RIDE AND EVERYTHING AND GET X-RAYS...PLEASE NOTIFY ME ON WHAT CAN I DO... *TW

    Source: NHTSA WEB SITE
  • 2002 CHEVROLET IMPALA
    - BIRMINGHAM, MI

    TL* THE CONTACT OWNS A 2002 CHEVROLET IMPALA.THE CONTACT ALSO OWNS A 2003 CHEVROLET IMPALA. THE CONTACT STATED WHILE THE VEHICLE WAS BEING DRIVEN THE LIGHTS WENT OFF. THE CONTACT STATES HE TOLD HIS CHILDREN TO STOP THE VEHICLE AND TURN IT OFF AND AFTER SEVERAL ATTEMPTS THE LIGHTS CAME BACK ON. THE CONTACT STATES THE ISSUE HAS HAPPENED NUMEROUS TIMES. THE CONTACT HAD THE VEHICLES REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 CHEVROLET IMPALA
    - LUTZ, FL

    I HAVE A 2002 CHEVY IMPALA. ABOUT A YEAR AGO THE TURN SIGNALS INTERMITTENTLY STOPPED WORKING. I WAS TOLD THE MULTIFUNCTIONAL WAND WOULD COST $500.00 (NOT INCLUD.LABOR) AND THERE IS NO AFTER MARKET PART. MY MECHANIC COULD NOT CONFIRM THE PROBLEM THOUGH. ALL ELSE ON THE WAND WORKS. I FEEL THIS PROBLEM IS CONNECTED WITH MY AIR/HEAT RUNNING AND/OR LOSS OF POWER. THIS IS VERY DANGEROUS AND ALMOST CAUSED SEVERAL NEAR REAR-END INCIDENCES. I AM AFRAID TO HAVE MY DAUGHTER IN THE BACK SEAT. IS THERE A RECALL FOR THIS ITEM? *TR

    Source: NHTSA WEB SITE
  • 2002 CHEVROLET IMPALA
    - MIAMI, FL

    BOTH THE HAZARD AND TURNING SIGNAL LIGHT STARTED ACTING FUNNY AND THEN STOP WORKING AT THE SAME TIME CHANGED THE HAZARD SWITCH IT STARING WORKING AGAIN AND CHANGED THE TURNING SIGNAL LEVER THE TURNING SIGNAL STILL DOES NOT WORK.*CW

    Source: NHTSA WEB SITE
  • 2002 CHEVROLET IMPALA
    - MT. LAUREL, NJ

    I HAVE A 2002 CHEVROLET IMPALA WHEREAS I BELIEVE THE PASSLOCK IGNITION IS DEFECTIVE. AFTER SEARCHING THE INTERNET, I HAVE FOUND THAT THERE ARE NUMEROUS COMPLAINTS ABOUT THE CAR NOT STARTING. THE FAILURE OCCURS WHEN TRYING TO START THE CAR BY TURNING THE KEY. NOTHING HAS BEEN DO TO CORRECT THIS FAILURE. *TR

    Source: NHTSA WEB SITE
  • 2002 CHEVROLET IMPALA
    - COLUMBUS, OH

    I HAVE A 2002 CHEVY IMPALA AND QUITE OFTEN THE CAR WILL NOT START AND DISPLAYS THE SECURITY LIGHT BUT AFTER LEAVING THE KEY IN THE ON POSITION AND PRESSING THE LOCK BUTTON ON THE VEHICLE THE CAR WILL START 10 MINUTES LATER. I HAD TO TAKE MY DAUGHTER TO THE ER BECAUSE OF A BAD CUT ON HER FINGER WHICH WAS BLEEDING PROFUSELY AND WE GOT IN THE CAR AND IT WOULDN'T START. AFTER PRESSING THE LOCK BUTTON AND LEAVING THE KEY IN THE ON POSITION FOR 15 MINUTES IT FINALLY STARTED. IT DOES THIS ALL THE TIME AT LEAST 10 TIMES PER WEEK. THANK GOD MY KIDS WEREN'T DYING OR SOMETHING OR THANK HEAVENS IT WASN'T AN EMERGENCY SITUATION WHEN THE CAR WOULDN'T START. BUT I HAVE LOOKED AT NUMEROUS WEBSITES AND IT SEEMS THAT THE 2002 CHEVY IMPALAS HAVE THIS PROBLEM AND IT NEEDS TO BE RECALLED THE OWNERS SHOULD NOT HAVE TO PAY FOR THE PARTS!! *TR

    Source: NHTSA WEB SITE
  • 2002 CHEVROLET IMPALA
    - PEARISBURG, VA

    IN 2002 I PURCHASED A IMPALA LS WITH 3.8 ENGINE. CASS # CHV0350387 ---08/15/03---AS STATED PRIOR--CONSUMER WANTS THE MANUFACTURER TO REPAIR THE VEHICLE CORRECTLY. I FEEL THAT THE REPAIR THAT IS BEEN DONE ON THE VEHICLE IS NOT CORRECT AND IN A MATTER OF TIME THE PROBLEM WILL RECUR AGAIN. REFERRING TO THE ABOVE STATED PARAGRAPH THE PROBLEM HAS OCCURRED WITH THE VEHICLE WITH LESS THAN 60K. THE VEHICLE IS LOOSING ANTIFREEZE AT A CONSISTENT RATE AND IS NEEDING REPAIRS IMMEDIATELY. IF REPAIRS ARE NOT DONE THEN THE VEHICLE WILL BECOME A DRIVING HAZARD TO BOTH PASSENGER AND FELLOW USERS OF THE HIGHWAY. THE RECALL WAS A DEFECT MANAGEMENT REPAIR AND WASN'T COMPLETED IN A QUALITY AND PROFESSIONAL MANNER. THIS VEHICLE NEEDS IMMEDIATELY ATTENTION TO RESOLVE THE INJURY LIABILITY OF ALL CONCERNED. IT WAS AND IS STILL THE RESPONSIBILITY OF GM TO MAKE THIS RIGHT. IT SHOULD NOT FALL TO THE CUSTOMER TO MAKE THE COSTLY NEEDED REPAIRS NOW. WHEN IT WAS ASSEMBLED AND SOLD TO THE CUSTOMER. THIS MATTER SHOULD DEFINITELY BE RESEARCHED TO CONFIRM THE PROBLEMS WHICH COULD BE SOMEWHAT DIFFERENT BUT ORIGINATED FROM THE SAME RECALL. *TR

    Source: NHTSA WEB SITE