2002 CHEVROLET IMPALA Complaints

View complaints related to 2002 CHEVROLET IMPALA. The complaints found here are submitted by actual consumers with first hand experience. There are more than 770 complaints submitted for the 2002 CHEVROLET IMPALA. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2002 CHEVROLET IMPALA
    - HORN LAKE, MS

    THE PROBLEM IS WITH A 2002 CHEVY IMPALA. THE PROBLEM WITH THE CAR IS THE PASSIVE LOCK 2 SYSTEM.. THIS SYSTEM LOCKS THE CAR OUT AND KEEPS IT FROM STARTING FOR ANY WHERE TO 15-30 MINS AT A TIME. THIS IS A VERY UNSAFE THING FOR ME I AM A SECURITY OFFICER AND FIND MYSELF IN AREAS THAT I NEED TO GET OUT OF AND CAN'T BECAUSE OF THE CAR NOT START DO TO THE FAILING OF THIS SYSTEM THIS IS A ON GOING PROBLEM WITH ALOT OF GM MADE CARS FROM THE YEARS 1999-2004 I HAVE DONE ALOT OF RESEARCH WITH REPAIR SHOPS IN MY AREA AND OUT OF THE AREA. EVERYONE OF THIS PLACE I HAVE CALLED OR BEEN TO HAS TOLD ME THE SAME THING AND THAT IS THEY GET AT LEST ONE GM MADE CAR WITH IN THESE YEARS ONCE A MONTH. THE PROBLEM IS A FAULT IN THE PASS2 SYSTEM THE ONLY WAY TO FIX THIS PROBLEM IS TO TAKE IT TO A GM DEALER OR A AUTO ELECTION TO FIX THIS AND THE COST OF THIS IS OVER $500.00 . CHEVY REFUSES TO DO A RECALL ON THEIR PROBLEM WITH THIS CAR. AND OTHER CARS. *TR

    Source: NHTSA WEB SITE
  • 2002 CHEVROLET IMPALA
    - SLIDELL, LA

    CAR STARTS INTERMITTENTLY, AT FIRST ONCE EVERY MONTH OR SO AND THEN GOT PROGRESSIVELY WORST. THIS PROBLEM HAS BEEN OCCURRING OVER ANY AN EXTENDED PERIOD OF TIME (9-15 MONTHS, MAYBE LONGER). USED AN INDEPENDENT MECHANIC THE MAJORITY OF THE TIME (3-5 VISITS) WAS NEVER ABLE TO IDENTIFY THE PROBLEM. HOWEVER, THE INDEPENDENT MECHANIC WAS REASONABLE IN HIS CHARGES. SINCE 10/23/09 STARTED USING A GM DEALER (A BIG MISTAKE). THEY HAVE CHANGED THE BODY CONTROL MODULE AND REPLACED THE IGNITION CYLINDER WITH PASSLOCK SENSOR. COST APPROACHING $1K AND STILL THE SAME PROBLEM THOUGH WITH LESS FREQUENCY (ABOUT THREE TIMES SINCE 11/10/09). CONTACTED GM FOR ASSISTANCE AND DUE TO MILEAGE (ABOUT 130K) THEY ARE UNWILLING TO HELP. ONLY BUY A GM PRODUCT IF YOU DON'T PLAN TO PUT MUCH MILEAGE ON IT. *TR

    Source: NHTSA WEB SITE
  • 2002 CHEVROLET IMPALA
    - ALLEN, MI

    TL*THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT NIGHT THE HEADLIGHTS SHUT OFF AND THE TURN SIGNALS FAILED TO OPERATE. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE DEALER ALSO STATED THAT THEY COULD REPLACE THE HEADLIGHT UNIT FOR $600 AND THE TURN SIGNAL MODULE FOR $400. THE CHEVROLET MANUFACTURER WAS NOT NOTIFIED. THERE ARE NO WARRANTIES OR RECALLS RELATED TO THE HEADLIGHTS OR TURN SIGNALS. THE FAILURE MILEAGE WAS 152,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 CHEVROLET IMPALA
    - COLUMBIAVILLE, MI

    I HAVE A SAFETY CONCERN INVOLVING UNRESOLVEABLE ISSUES WITH A 2002 IMPALA LS. DUE TO PASSLOCK, MY CAR WILL RANDOMLY NOT START, THINKING THAT I (THE OWNER) AM TRYING TO STEAL THE CAR. THIS IS A SAFETY ISSUE BEING THAT I AM A YOUNG, UNMARRIED WOMAN, WHO HAS TO DRIVE IN AND THROUGH ROUGH NEIGHBORHOODS TO GET TO WORK AND SCHOOL. THIS ISSUE COULD LEAVE ME AND OTHERS STRANDED AT LOCATION. AND WHO KNOWS WHAT COULD HAPPEN FROM THERE, VARYING FROM MURDER TO ASSAULT, ETC. AND IF YOU KNOW FLINT, SAGINAW, AND DETROIT MICHIGAN, THIS IS A HUGE ISSUE. THE CAR HAS BEEN EVALUATED BY THREE DIFFERENT MECHANICS, TWO DEALERSHIPS, AND THERE IS NO SOLUTION. ASIDE FROM THAT ISSUE, THE CAR'S TRACTION CONTROL TURNS ON AT RANDOM, THE ABS BRAKES TURN ON, ALMOST CAUSING ACCIDENTS. THIS IS ANOTHER ISSUE THAT CAN'T BE RESOLVED BY ANY OF THE MECHANICS I'VE TALKED TO. THIS IS COSTING TONS OF MONEY AND GM HAS NO SOLUTION. GM NEEDS TO ISSUE A RECALL AND HAVE THESE ISSUES FIXED. *TR

    Source: NHTSA WEB SITE
  • 2002 CHEVROLET IMPALA
    - CHICORA, PA

    THE CAR INTERMITTENTLY SHUTS OFF WHILE DRIVING. IT OCCURS FREQUENTLY. DEALERSHIP COULD NOT DIAGNOSE. *TR

    Source: NHTSA WEB SITE
  • 2002 CHEVROLET IMPALA
    - CHICORA, PA

    ANTILOCKS AND TRACTION ACTIVATION. SOMETIMES THE VEHICLE WILL NOT STOP OR GO BECAUSE OF ANTILOCKS AND TRACTION ACTIVATION. ALL THE TIME THE DEALERSHIP WANTED TO REPLACE PARTS AT MY COST. WE TOOK IT TO A SERVICE GARAGE. *TR

    Source: NHTSA WEB SITE
  • 2002 CHEVROLET IMPALA
    - CHICORA, PA

    WE WERE DRIVING HOME AT NIGHT AND THE HEADLIGHTS ON OUR 2002 CHEVY IMPALA WENT OUT AND DIDN'T COME BACK ON. WE DIDN'T REALIZE IT AT THE TIME, BECAUSE WE WERE DRIVING IN TOWN AND THERE WERE STREET LIGHTS. THIS WAS THE 3RD OCCURRENCE. NOTHING HAS BEEN DONE TO CORRECT THIS ISSUE. *TR

    Source: NHTSA WEB SITE
  • 2002 CHEVROLET IMPALA
    - COVINGTON, GA

    TL* THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE TURN SIGNALS AND HAZARD LIGHTS WERE INOPERATIVE. SHE INSTALLED A NEW FUSE, BUT THAT DID NOT REMEDY THE FAILURE. THE MANUFACTURER NOR THE DEALER WAS NOTIFIED. THE CURRENT AND FAILURE MILEAGES WERE 97,624.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 CHEVROLET IMPALA
    - QUEEN CREEK , AZ

    2002 CHEVROLET IMPALA LS 60,000 MILES LEAVES WIFE STRANDED DUE TO SOME SECURITY DEVICE THAT DOES NOT ALLOW THE VEHICLE TO START , NO WARNING SIGNS OTHER THAN A SECURITY LIGHT THAT IS DISPLAYED FOR NO APPARENT REASON WHILE DRIVING. I HAVE RESEARCHED ONLINE AND IT SEEMS AS THOUGH THIS IS A COMMON PROBLEM WITH THESE CARS. THE REPAIRS ARE EXPENSIVE AND DON'T SEEM TO BE A RELIABLE FIX THIS IS A SAFETY ISSUE TO ME. GM SHOULD FIX IT, AS IT IS A OBVIOUS DESIGN FLAW. *TR

    Source: NHTSA WEB SITE
  • 2002 CHEVROLET IMPALA
    - DALLAS, TX

    MY 2002 IMPALA WONT START EVERYDAY I HAVE TO GET A BOOST IT MAKES ME LATE FOR WORK I GO TO CRANK IT JUST CLICK CLICK WITH ALL THE INTERIOR LIGHT BLINKING THAT'S NOT SAFE BEING A FATHER OF 2 AND RUNNING THE RISK OF CAR NOT STARTING AFTER SITTING FOR 2 HOURS. *TR

    Source: NHTSA WEB SITE