2002 CHEVROLET IMPALA Complaints

View complaints related to 2002 CHEVROLET IMPALA. The complaints found here are submitted by actual consumers with first hand experience. There are more than 770 complaints submitted for the 2002 CHEVROLET IMPALA. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2002 CHEVROLET IMPALA
    - VACHERI, LA

    IT STARTED BACK IN 2002 A FEW MONTHS I PURCHASED MY 2002 IMPALA. IT WAS A USED CAR WITH 15,000 MILES. THE CHECK ENGINE AND LOW COOLANT LIGHT CAME ON. TOOK IT TO THE DEALERSHIP AND HAD THE WATER PUMP AND LOW COOLANT SENSOR REPLACED. A WEEK LATER, LOW COOLANT LIGHT COMES ON AGAIN. AGAIN TOOK IT TO DEALERSHIP AND HAD TO REPLACE ANOTHER SENSOR. THAT HAPPEN 10 TIMES DURING THE SAME YEAR. AS OF NOW, JULY 2009, THE LIGHT IS STILL ON. IN 2007, MY VEHICLE STARTED TO RUN HOT. WAS TOLD I NEEDED THE MANIFOLD INTAKE GASKET, THERMOSTAT AND HOSES REPLACED WHICH WOULD OF COST ME OVER $1000.00. I COULDN'T AFFORD IT. I GOT A LOCAL MECHANIC TO REPLACE EVERYTHING WHICH HE CHARGED ME $300.00. JUST RECENTLY, I'VE BEEN HAVING PROBLEMS STARTING MY CAR ESPECIALLY AFTER I DRIVE IT FOR A WHILE. I'M A SINGLE MOTHER WHO GOES TO SCHOOL AND WORK AND THIS IS MY ONLY MEANS OF TRANSPORTATION. THIS CAR HAS BEEN GIVING ME THE BLUES THE PAST FEW YEARS AND I'M SICK OF IT. ALL THIS STARTED WITH ABOUT 150,000 MILES AND CURRENTLY I HAVE ABOUT 168,000 MILES. I WILL GET A BETTER, DEPENDABLE VEHICLE LATER THIS YEAR AND I WON'T BUY ANOTHER GM VEHICLE AGAIN. *TR

    Source: NHTSA WEB SITE
  • 2002 CHEVROLET IMPALA
    - MCALLEN, TX

    TL*THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE WOULD CONTINUOUSLY OVERHEAT AND THE COOLANT WARNING LIGHT WOULD ILLUMINATE ON THE INSTRUMENT PANEL. IN VERY HIGH TEMPERATURES, THE VEHICLE WOULD HESITATE TO START AND WOULD OFTEN STALL. THE CONTACT BELIEVED THAT THERE WAS AN ISSUE WITH THE INTAKE MANIFOLD. THE MANUFACTURER STATED THAT THE EXHAUST MANIFOLD COULD POSSIBLY BE LEAKING WATER. THERE WERE NO RECALLS FOR THE FAILURE. THE VIN WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE LESS THAN 126,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 CHEVROLET IMPALA
    - PITTSBURGH, PA

    TL*THE CONTACT OWNS A 2002 CHEVROLET IMPALA. ON JULY 20, 2009, THE VEHICLE FAILED TO START. THE CONTACT HAD TO WAIT TEN MINUTES BEFORE THE VEHICLE WOULD RESTART. THE VEHICLE HAS NOT YET BEEN INSPECTED TO DETERMINE THE CAUSE OF THE FAILURE. SHE BELIEVES THAT THIS IS A SAFETY DEFECT DUE TO A FAULTY SECURITY SYSTEM. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 78,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 CHEVROLET IMPALA
    - WILLIAMSTON, MI

    MY 2002 CHEVY IMPALA DOES NOT START ON MANY OCCASIONS. THE ENGINE DOES NOT EVEN CRANK. AFTER TAKING MY CAR TO 2 REPAIR SHOPS THE PROBLEM HAS NOT BEEN FOUND AND BOTH PLACES HAVE NO IDEAS. I HAVE DONE MY OWN RESEARCH AND FOUND MANY PEOPLE ARE HAVING THE SAME PROBLEM. I AM A 23 YEAR OLD FEMALE AND FOUND MYSELF STUCK OVER AN HOUR FROM HOME EARLIER THIS WEEK WHEN MY CAR WOULD NOT START. HOW CAN I FIX IT OR IS THERE A RECALL THAT I AND ALL THE OTHERS DO NOT KNOW ABOUT? *TR

    Source: NHTSA WEB SITE
  • 2002 CHEVROLET IMPALA
    - SODDY-DAISY, TN

    TL*THE CONTACT OWNS A 2002 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 70 MPH, THE AIR BAG WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE WARNING INDICATOR DIMMED ONCE THE VEHICLE SPEED WAS REDUCED. THE WARNING INDICATOR REMAINED ILLUMINATED AFTER THE ENGINE WAS TURNED OFF FOR A SHORT PERIOD OF TIME. THE DEALER WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC ON THREE SEPARATE OCCASIONS FOR THE SAME FAILURE, BUT THERE WERE NO RESOLUTIONS. THE FAILURE MILEAGE WAS 180,122 AND CURRENT MILEAGE WAS 180,652.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 CHEVROLET IMPALA
    - MANCHESTER, PA

    2002 CHEVY IMPALA 7 TIMES IN 3 YEARS I HAD SECURITY LIGHT ISSUES WITH THIS VEHICLE LEAVING ME STRANDED I HAD PAID TO HAVE THIS VEHICLE UNTIL I THROUGH A FIT IN DECEMBER OF 2007 GM HONORED IT BECAUSE THE PART THEY PUT IN WAS FAULTY. HERE IT IS A YEAR AND A HALF LATER AND I HAVE THE SAME SECURITY ISSUE THIS TIME IT COST ME 510 BUCKS AND SOME CHANGE. THE CAR HAS 50 THOUSAND MILES. I WILL NEVER BUY ANOTHER CHEVY PERIOD. SINCE I HAVE BEEN DOING MANY SEARCHES ON THIS ISSUE AND NOW SEE THAT I AM NOT THE ONLY ONE WITH THE SAME ISSUE. *TR

    Source: NHTSA WEB SITE
  • 2002 CHEVROLET IMPALA
    - APPLETON, WI

    I OWN A 2002 CHEVROLET IMPALA THAT HAS ONLY 38,000 MILES ON IT. IN THE LAST TEN DAYS THIS CAR HAS COST ME $1,100.00. THE MAJORITY OF THIS COST WAS BECAUSE OF THE PASSLOCK SYSTEM. I HAD NO CHOICE BUT TO GET THIS REPAIRED BECAUSE THE CAR COULD HAVE STOPPED RUNNING AT ANY TIME. IT APPEARS FROM WHAT I HAVE READ RECENTLY THAT THIS AUTO AND OTHERS LIKE IT SHOULD HAVE BEEN RECALLED LONG AGO BECAUSE OF THESE SECURITY SYSTEMS THAT SEEM TO GO OUT QUITE FREQUENTLY. I CANNOT GIVE AN ACCURATE INCIDENT DATE SINCE THIS HAS BEEN HAPPENING ON AND OFF FOR OVER TWO MONTHS - I HAVE FINALLY BEEN ABLE TO BORROW THE MONEY TO GET IT FIXED. *TR

    Source: NHTSA WEB SITE
  • 2002 CHEVROLET IMPALA
    - HAINES CITY, FL

    I HAVE A 2002 CHEVY IMPALA AND I HAVE BEEN HAVING PROBLEMS WITH MY BCM (BODY CONTROL MODULE). SOMETIMES WHEN I START IT UP IT WILL NOT LET ME START IT UP BECAUSE THAT SECURITY SYSTEM COMES ON. IT ALSO FAILED IN GENERAL YESTERDAY WHICH I FIGURED THIS OUT BECAUSE I HAD UNPLUGGED MY BCM AND RECONNECTED IT AND MY CAR STARTED UP JUST FINE. I WENT TO THE DEALERSHIP TO FIND OUT IF IT COULD POSSIBLY BE THAT BECAUSE I AM NOT GM CERTIFIED. BUT LIKE ANY OTHER PLACE THEY GAVE ME THE RUN AROUND AND TOLD ME IT CAN BE SOMETHING ELSE AND SOMETHING ELSE BUT I'M PRETTY SURE ITS THIS. I HAVE DONE MY RESEARCH ONLINE AND MOST PEOPLE HAVE PROBLEMS WITH THERE BCM, ONCE THEY CHANGE IT THE PROBLEMS GO AWAY. I BELIEVE GM SHOULD FIX THIS PROBLEM FOR FREE BECAUSE ITS SOMETHING THAT ONLY HAPPENS ON CHEVY'S. I KNOW THIS BECAUSE I OWNED A 2001 CHEVY MALIBU AND IT USED TO DO THE SAME THING. THIS ALSO HAS HAPPENED TO ME MORE THEN TEN TIMES IN THE PAST FOUR MONTHS AND ITS RIDICULOUS. NOW I GO TO SEE IF I CAN GET IT FIXED AND THEY ALSO TOLD ME THAT IF THEY PROGRAM IT AND ITS NOT THAT MY MONEY IS NOT REFUNDABLE AND I'M STUCK WITH A CAR THAT DOESN'T WORK AND I LOOSE OUT AROUND 300-400 DOLLARS. *TR

    Source: NHTSA WEB SITE
  • 2002 CHEVROLET IMPALA
    - BETHANY, OK

    TL*THE CONTACT OWNS A 2002 CHEVROLET IMPALA. WHENEVER THE CONTACT ATTEMPTS TO START THE VEHICLE, THE KEY WILL TURN INSIDE OF THE IGNITION, BUT THE VEHICLE WILL NOT START. THE CONTACT NOTICED THE SAME FAILURE THREE YEARS AGO AT 40,000 MILES. IN ADDITION, THE SECURITY LIGHT FEATURE BEGAN TO FLASH BEFORE THE FAILURE OCCURRED. THE VEHICLE HAS BEEN DIAGNOSED BY THE DEALER AND THEY STATED THAT THE BODY CONTROL MODULE NEEDED TO BE REPLACED. THE CURRENT MILEAGE WAS 101,000 AND FAILURE MILEAGE WAS 40,000. UPDATED 7/23/109 *CN THE CONSUMER STATED THERE IS A SEVERE PROBLEM WITH THE PASSLOCK SECURITY SYSTEM AND GM DOES NOT HAVE A PROPER FIX. UPDATED 07/30/09.*JB

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 CHEVROLET IMPALA
    - ZIM, MN

    TL*THE CONTACT OWNS A 2002 CHEVROLET IMPALA. WHILE DRIVING VARIOUS SPEEDS AT NIGHT, THE HEADLIGHTS DIM. THE CONTACT HAS TO PLAY WITH THE DIMMER SWITCH IN ORDER FOR THE HEADLIGHTS TO ILLUMINATE AGAIN. THE FAILURE HAS BEEN OCCURRING FOR TWO YEARS AND PROVIDES POOR VISIBILITY WHILE DRIVING AT NIGHT. THE VEHICLE WAS TAKEN TO A CHEVROLET AND A CHRYSLER DEALER AND THEY WANTED TO CHARGE APPROXIMATELY $600 FOR THE REPAIR. THE VEHICLE IS NO LONGER UNDER WARRANTY; THEREFORE, THE DEALER STATED THAT THEY WOULD MAKE THE REPAIR AT THE CONTACT'S EXPENSE. HE BELIEVES THAT GENERAL MOTORS SHOULD PAY FOR THE REPAIR DUE TO THE SAFETY RISK INVOLVED. THE FAILURE MILEAGE WAS 45,000 AND CURRENT MILEAGE WAS 65,000. UPDATED 07/08/09 *BF THE HEADLIGHTS WENT OUT WHEN THE DIMMER WAS USED. THE DEALER STATED THE MULTI-FUNCTION SWITCH WAS FAILING INTERNALLY. UPDATED 07/08/09.*JB

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE