2002 CHEVROLET IMPALA Complaints

View complaints related to 2002 CHEVROLET IMPALA. The complaints found here are submitted by actual consumers with first hand experience. There are more than 770 complaints submitted for the 2002 CHEVROLET IMPALA. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2002 CHEVROLET IMPALA
    - TIFFIN, OH

    TL*THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE CONTACT WAS UNABLE TO START THE ENGINE AFTER SEVERAL ATTEMPTS. THE VEHICLE FINALLY STARTED FIFTEEN MINUTES LATER. SUDDENLY, THE SECURITY WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE FAILURES OCCURRED SPORADICALLY AND WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THAT THE FAILURE WAS RELATED TO THE PASSLOCK SENSOR. THE VEHICLE HAS NOT BEEN REPAIRED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 150,000 AND CURRENT MILEAGE WAS 170,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 CHEVROLET IMPALA
    - PIERRE, SD

    TL*THE CONTACT OWNS A 2002 CHEVROLET IMPALA. WHILE DRIVING 75 MPH, THE CONTACT NOTICED THAT HER HEAD LAMPS DIMMED PERIODICALLY. THE DEALER INSPECTED THE VEHICLE AND DETERMINED THAT THE HEAD LIGHT MODULAR FAILED AND COULD BE REPAIRED AT THE COST OF $500. THE MANUFACTURER STATED THAT NO COMPENSATION WOULD BE PROVIDED BECAUSE THERE WERE NO RECALLS. THE FAILURE OCCURRED WITHOUT WARNING AND THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 57,200 AND CURRENT MILEAGE WAS 57,500.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 CHEVROLET IMPALA
    - MABELVALE, AR

    2002 CHEVY IMPALA AIR BAGS INADVERTENTLY DEPLOYED WHILE THE CONSUMER WAS PULLING OUT OF THE DRIVEWAY. *NJ THE CONSUMER SUFFERED MINOR INJURIES. *JB

    Source: CONSUMER LETTER
  • 2002 CHEVROLET IMPALA
    - DULUTH, MN

    MY 2002 CHEVROLET IMAPLA'S WINDSHIELD WIPER TRANSMISSION HAS FAILED. I BELIEVE THIS HAPPENS WHEN FREEZING RAIN OR EVEN A SMALL AMOUNT OF ICE OR SNOW ACCUMULATES ON THE WINDSHIELD AND ISN'T COMPLETELY CLEARED BEFORE TURNING THE WIPERS ON. NOW THE WINDSHIELD WIPERS DO NOT FUNCTION AND OBVIOUSLY THIS IS VERY DANGEROUS WHEN IT BEGINS TO RAIN OR SNOW AS ONE CANNOT SEE CLEARLY WHEN DRIVING. I HAVE HEARD THAT THIS IS A VERY COMMON PROBLEM ESPECIALLY FOR IMPALAS IN RECENT YEARS, SO I FEEL THAT THE PART SHOULD BE RECALLED. THIS HAS HAPPENED TO ME AT LEAST TWO OTHER TIMES, AND NOW A THIRD TIME WHERE I BELIEVE THE PART IS DAMAGED TO THE POINT WHERE IT MUST BE REPLACED. THE PREVIOUS TWO TIMES THE MECHANIC WAS ABLE TO RE-SET THE WIPERS FOR CHEAP, BUT THE MOST RECENT VISIT HE SAID IT WOULD NEED TO BE REPLACED. I HAVE NOT REPLACED THE PART YET AS I DO NOT TRAVEL FAR OR IN POOR WEATHER, BUT I WILL BE DOING SO IN THE VERY NEAR FUTURE. *TR

    Source: NHTSA WEB SITE
  • 2002 CHEVROLET IMPALA
    - HIGHLAND PARK, IL

    APPROXIMATELY 60K MILES, PASS LOCK LIGHT CAME ON. DEALER SAID IT WAS COMMON IN IMPALAS, WOULD COST $1500, NEEDED TO REPLACE COMPUTER MODULE WHICH RUNS THE ENTIRE VEHICLE. STARTED HAVING STARTING ISSUES, AIR BAG MALFUNCTIONS, POWER DOOR LOCKS NOT WORKING, WIPER & WINDOW MALFUNCTIONS, TRUNK OPENING ON ITS OWN, ETC. TOOK TO MECHANIC, SAID SAME AS DEALER, HAS SEEN A NUMBER OF IMPALAS WITH SIMILAR PROBLEM. CAR RANDOMLY DOES NOT START, AIRBAG MALFUNCTION, AND DOORS NOT WORKING. *TR

    Source: NHTSA WEB SITE
  • 2002 CHEVROLET IMPALA
    - BELLEVILLE, IL

    TRIED TO START MY CAR AND I THOUGHT SOMEONE WAS AFTER ME. WHEN I GOT IN THE CAR TO START IT, IT WOULDN'T START. LUCKILY NO ONE WAS THERE. MECHANIC SAID THAT THE TUMBLER IN THE KEY SYSTEM IS BAD AND THAT THIS IS A VERY COMMON PROBLEM FOR IMPALAS. *TR

    Source: NHTSA WEB SITE
  • 2002 CHEVROLET IMPALA
    - SAINT LOUIS, MO

    I OWN A 2002 CHEVROLET IMPALA. ABOUT 2 WEEKS AGO, MY SON INFORMED ME THAT THE ENGINE IS LEAKING ENGINE COOLANT, ABOUT A 1/2 GALLON A WEEK. I FOUND OUT ABOUT THE DEX COOLANT LAWSUIT AFTER THE FILING DATE. I CONTACTED THE CHEVROLET DEALERSHIP WHERE I PURCHASED THE CAR. THE SALESMAN REFERRED ME TO THE SERVICE DEPARTMENT. I CONTACTED THE SERVICE DEPARTMENT AND THEY REFERRED ME TO THE LAWSUIT WEBSITE. (THIS IS WHERE I FOUND OUT THAT OCTOBER 27, 2008 WAS THE CUTOFF DATE FOR BEING INCLUDED IN THE LAWSUIT.) CHEVROLET SO FOR IS NOT STANDING BEHIND THEIR PRODUCT. *TR

    Source: NHTSA WEB SITE
  • 2002 CHEVROLET IMPALA
    - ROCHESTER, PA

    2001-2002 CHEVY IMPALA HEADLIGHTS STOP WORKING WHEN CHANGING FROM LOW BEAM TO HIGH BEAM AT ANY TIME ALSO BURNING WIRE SMELL ON GOING PROBLEM WITH GM NEEDS TO BE RECALLED GM WANTS $700 TO FIX . *TR

    Source: NHTSA WEB SITE
  • 2002 CHEVROLET IMPALA
    - PITTSBURGH, PA

    I HAVE A 2002 CHEVROLET IMPALA LS. BOUGHT USED IN 2005 HAD 72,000 MILES. IT NOW HAS 89,800 MILES. SINCE I HAVE HAD THE VEHICLE I HAVE HAD TO REPLACE THE BCM MODULE, REBUILT TRANSMISSION, REPLACE THE PCM MODULE, REPLACE ALL FOUR ROTORS ALONG WITH BRAKE PADS ALL AROUND, AND NOW MY LEFT TURN SIGNAL HAS STOPPED WORKING INTERMITTENTLY. THE RIGHT TURN SIGNAL WORKS FINE. WHEN THE LEFT TURN SIGNAL IS WORKING THE HAZARDS WORK FINE AS WELL, BUT WHEN THE LEFT ISN'T NEITHER DOES THE HAZARD LIGHTS. ALONG WITH THE PROBLEM IT DISENGAGES THE TRACTION CONTROL, WHICH THEREFORE DISENGAGES THE CRUISE CONTROL. I READ ON A FORUM THAT REPLACING THE HAZARD SWITCH WILL FIX THIS PROBLEM HOWEVER NOT MY CASE. I HAVE BEEN TOLD TO REPLACE THE TURN SIGNAL MODULE, BUT THE PART IS 299.99 PLUS LABOR OR THE DEALERSHIP TOLD ME THEY COULD TROUBLESHOOT THE PROBLEM, BUT AT ASTRONOMICAL LABOR CHARGES. FROM ALL THE FORUMS I'VE READ AND MY OWN PROBLEMS THE 2000-2002 IMPALAS ARE NOTHING, BUT GARBAGE! THIS WILL BE MY LAST AMERICAN MADE CAR! VERY VERY DISAPPOINTED CHEVROLET CUSTOMER. *TR

    Source: NHTSA WEB SITE
  • 2002 CHEVROLET IMPALA
    - SOUTH BOUND BROOKE , NJ

    TL*THE CONTACT OWNS A 2002 CHEVROLET IMPALA. WHILE MAKING A LEFT TURN AT 10 MPH, THE TURN SIGNAL INDICATOR FAILED TO ILLUMINATE. THE FAILURE OCCURRED INTERMITTENTLY WHEN MAKING EITHER A LEFT OR RIGHT TURN. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR SHOP AND THEY WERE UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER STATED THAT THE VEHICLE WOULD HAVE TO BE TAKEN TO THE DEALER FOR FURTHER INSPECTION. THE FAILURE MILEAGE WAS 69,000 AND CURRENT MILEAGE WAS 69,700.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE