2002 CHEVROLET IMPALA Complaints

View complaints related to 2002 CHEVROLET IMPALA. The complaints found here are submitted by actual consumers with first hand experience. There are more than 770 complaints submitted for the 2002 CHEVROLET IMPALA. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2002 CHEVROLET IMPALA
    - EAGAN, MN

    HEADLIGHTS TURN COMPLETELY OFF WHILE DRIVING - MANIPULATING HI/LOW BEAM SWITCH TURNS THEM BACK ON. *TR

    Source: NHTSA WEB SITE
  • 2002 CHEVROLET IMPALA
    - S HOUSTON, TX

    THE FIRST THING IS THAT I HAD TO REPLACE THE HEAD GASKET TWO TIME NOW IT IS LEAKING AGAIN INTO THE WATER RESERVOIR THEN I HAD TWO REPLACE THE MAIN CONTROL ( BCM ) AND ( PCM ) BY THE DEALERSHIP HA TO REPLACE THE STARTER AND THE WATER PUMP HAD TO RE PLACE TWO WINDOW MOTOR AND TWO WINDOW ELECTRONIC SWITCH THAT CONTROL EACH WINDOW THERE A LOT MORE BUT THIS ARE THE MORE IMPORTANCE ONES IT WOULD BE OKAY IF I GOT THIS CAR USED BUT I PAID FOR A NEW CAR SO I WOULD NOT HAVE THIS KIND OF BREAKDOWNS DOES GM STAND BEHIND THERE CAR OR WHAT !!!!!!!! *TR

    Source: NHTSA WEB SITE
  • 2002 CHEVROLET IMPALA
    - SPRING HILL, FL

    I HAVE A 2002 CHEVY IMPALA. I HAVE SO MANY PROBLEMS WITH IS CAR SINCE THE MOMENT I DROVE IT OFF THE LOT. IN MY OPINION, THE WHOLE CAR SHOULD BE RECALLED. BUT, I AM ONLY GOING TO FILE A COMPLAINT ON MY CURRENT ISSUE. THIS IS THE SECOND TIME THIS HAS HAPPENED TO MY CAR. ABOUT A YEAR AGO, I STARTING HEARING A ROARING SOUND COMING FROM THE FRONT OF MY CAR WHEN I DROVE DOWN THE ROAD. IT WAS REALLY STRANGE BECAUSE IT SOUNDED LIKE THE ENGINE, BUT THE NOISE WAS NOT CAUSE FROM PUSHING THE GAS, JUST THE TIRES DRIVING DOWN THE ROAD. I TOOK IT TO A LOCAL AUTOMOTIVE CENTER. THEY INFORMED ME THAT IT WAS THE HUB BEARING LOCATED NEAR MY TIRE. THEY TOLD ME IT WAS SO BAD THAT MY TIRE WOULD HAVE FALLEN OFF WHILE DRIVING, WHICH COULD HAVE A CAUSED AN ACCIDENT. THEY FIXED IT, CHARGING ME $350. NOW, LAST MONTH (NOV 08), I STARTED HEARING THAT SAME NOISE. I ALREADY KNOW THAT IT'S THE SAME PROBLEM, BUT UNSURE IF ITS COMING FROM THE SAME SIDE OR NOT. IT IS SO BAD THAT WHEN I AM GOING AROUND A CURVE WHILE DRIVING, THE WHOLE CAR SHAKES AND RATTLES. I CANNOT AFFORD TO GET THIS FIXED AGAIN. I HAVE CHILDREN AND AM VERY CONCERNED FOR OUR SAFETY. I JUST THINK THAT THIS IS A VERY SERIOUS PROBLEM AND COULD BE DANGEROUS. I DO THINK THAT CHEVY SHOULD RECALL THIS. *TR

    Source: NHTSA WEB SITE
  • 2002 CHEVROLET IMPALA
    - SAN LOUIS, MO

    TL*THE CONTACT OWNS A 2002 CHEVROLET IMPALA. WHILE APPROACHING A STOP LIGHT AT 5 MPH, THE AIR BAGS DEPLOYED. THE WINDSHIELD WAS DAMAGED, BUT THE VEHICLE WAS STILL ABLE TO BE DRIVEN. GENERAL MOTORS INSPECTED THE VEHICLE, BUT WOULD NOT PROVIDE AN EXPLANATION OF WHAT CAUSED THE FAILURE. THE VEHICLE HAS NOT YET BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 189,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 CHEVROLET IMPALA
    - KING FISHER , OK

    TL*THE CONTACT OWNS A 2002 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 25 MPH, THE BRAKE PEDAL WOULD PULSATE AND THE STEERING COLUMN TURNED SLIGHTLY TO THE LEFT AND RIGHT WHEN THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE WAS DRIVEN TO THE DEALER AND THEY STATED THAT THE ROTORS WERE WARPED AND NEEDED TO BE TURNED. THE VEHICLE WAS REPAIRED. APPROXIMATELY SEVEN MONTHS LATER, THE ROTORS HAD TO BE TURNED AGAIN. THE FAILURE HAS PERSISTED FOR THE PAST THREE YEARS. THE VEHICLE HAS NOT BEEN REPAIRED SINCE AUGUST OF 2008. THE MANUFACTURER STATED THAT THERE WERE NO RECALLS RELATED TO HIS VIN; THEREFORE, THEY WERE NOT LIABLE FOR THE REPAIRS. THE CURRENT MILEAGE WAS 97,000 AND FAILURE MILEAGE WAS 25,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 CHEVROLET IMPALA
    - ENGLEWOOD, CO

    HAVE A CLUNKING SOUND WITH STEERING. HAVE READ ON THE INTERNET THAT AT TIMES THIS PROBLEM HAS CAUSED A LOCK UP AND COULD NOT STEER THE CAR. I HAVE NOT RECEIVED A RECALL NOTICE ON THIS PROBLEM AND GM KNOWS ABOUT IT. THERE IS A TSB #01023200 ON THE CAR. DON'T KNOW WHAT TO DO THE CAR HAS 38,000 MILES ON IT AND HAS DONE THIS SINCE IT WAS NEW. JIMMI

    Source: NHTSA WEB SITE
  • 2002 CHEVROLET IMPALA
    - SHREWSBURY, MA

    2002 CHEVROLET IMPALA I HAVE A 50 / 50 CHANCE OF GETTING THIS JUNK TO START. I HAVE TALKED TO THE DEALER AND ALL THEY WANT TO DO IS REPLACE THE BCM AND THE IGNITION, BUT JUDGING FROM THE OTHER COMPLAINTS ON THIS MODEL WHY SPEND THE MONEY IF IT IS NOT GOING TO FIX THE PROBLEM. SOME ONE SOME WHERE MUST KNOW HOW TO FIX IT, IT CAN'T BE THAT DIFFICULT. WHAT I HAVE BEEN DOING TO GET IT STARTED IS LEAVE THE KEY ON THE ON POSITION FOR A FULL TEN MINUTES UNTIL THE SECURITY LIGHT STOPS FLASHING 3 TIMES. IF YOU TRY AND START IT TO SOON YOU HAVE TO WAIT ANOTHER TEN MINUTES, THE GREAT PART ABOUT ALL THIS IS GM WANTS THE GOVERNMENT TO BAIL THEM OUT BECAUSE THEY ARE LOOSING MONEY, I WISH GM WOULD HELP BAIL ME OUT OF THIS PIECE OF JUNK, I'M LOSING MONEY TRYING TO KEEP THIS THING GOING. *TR

    Source: NHTSA WEB SITE
  • 2002 CHEVROLET IMPALA
    - BUFFALO, NY

    TRACTION CONTROL PANEL WOULD LIGHT UP WHEN THERE WASN'T ANY SNOW. A FEW MONTHS LATER THE WARNING WOULD BE TO "SERVICE TRACTION CONTROL", WOULD SHUT DOWN THE ABS. CAR WAS SERVICED, BAD WHEEL BEARING. COST $427.00. *TR

    Source: NHTSA WEB SITE
  • 2002 CHEVROLET IMPALA
    - NEW PHILADELPHIA, OH

    WHEN DRIVING AT NIGHT AND USING THE "HIGH BEAMS," THEY GO OUT AFTER AWHILE. NEARLY CRASHED UNTIL I COULD SLOW DOWN ENOUGH TO SAFELY STOP! BY MOVING HIGH/LOW BEAM LEVER, I WAS ABLE TO GET HEADLIGHTS TO COME BACK ON IN THE LOW BEAM POSITION. IN CHECKING NHTSA WEB SITE, FOUND THIS IS A PROBLEM GENERAL MOTORS IS AWARE OF BUT EXPECTS OWNERS TO PAY FOR REPAIR OF POORLY DESIGNED PART. *TR

    Source: NHTSA WEB SITE
  • 2002 CHEVROLET IMPALA
    - FOREST PARK, GA

    MY WINDOW REGULATOR KEEPS SNAPPING. THIS IS THE SECOND ONE THAT I PURCHASE IN ONE YEAR AT THE COST OF $300.00 EACH TIME TO REPAIR. THE REPAIRMAN SAID THAT HE BELIEVE THAT THE WINDOW IS TO HEAVY FOR IT. EACH TIME I GET IT REPAIRED, THEY SAID THAT THEY GET A LOT OF THEM TO FIX. *TR

    Source: NHTSA WEB SITE