2006 CHEVROLET IMPALA Complaints

I'M A FAITHFUL CUSTOMER OF S&J SINCE CHILDHOOD AND MY MOTHER PURCHASED HER VEHICLES THERE. UP TO THIS POINT I THOUGHT I COULD TRUST YOUR SERVICE DEPARTMENT TO DO HONEST WORK ON MY 2006 CHEVY IMPALA. INDEED THIS DID NOT HAPPEN! MY VEHICLE HAS RETURNED ABOUT 8 TIMES FOR SAME OR SIMILAR PROBLEM. FERNADO IS A GREAT CUSTOMER ATTENDANT, BUT HE DOES NOT WORK ON MY CAR, SO WHAT I FEEL IS NOT DIRECTED TOWARDS HIM. HERE IS A LIST OF CHAIN OF EVENTS THAT I HAVE INQUIRED SINCE OWNERSHIP OF MY "NEW-USED" CHEVY IN FEB. 2007. I HAVE A NEW CHEVY IMPALA. WITHIN A YEAR OF OWNERSHIP, THE CAR HAS BEEN TO THE DEALER 8 TIMES FOR MAJOR REPAIRS (NONE DUE TO MY OWN FAULT)! *TR

2006 CHEVROLET IMPALA AIR BAGS DID NOT DEPLOY. CONSUMER STATES THAT IN A GOVERNMENT CRASH TEST THE AIR BAGS DEPLOYED AT 35 MPH BUT IN HIS VEHICLE THEY DID NOT DEPLOY AT 52 MPH. *NJ

TL*THE CONTACT OWNS A 2006 CHEVROLET IMPALA. SPORADICALLY, THE TWO REAR PASSENGER DOORS WILL NOT UNLOCK FROM EITHER THE INTERIOR OR EXTERIOR OF THE VEHICLE. THE DEALER STATED THAT THIS WAS A COMMON FAILURE FOR THIS YEAR, MAKE, AND MODEL VEHICLE. THE CONTACT WOULD HAVE TO REPLACE ALL THE LATCHES, LOCKS, AND LINKAGES AT MORE THAN $200. THE VEHICLE HAS NOT BEEN REPAIRED AND THE MANUFACTURER DID NOT PROVIDE ANY ASSISTANCE. THE FAILURE MILEAGE WAS 49,000 AND CURRENT MILEAGE WAS 50,000. UPDATED 10-07-08 *BF UPDATED 10/15/08. *JB

I WAS DRIVING AT APPROX. 50 MILES AN HOUR ON A MAJOR HIGHWAY WHEN THE STEERING WHEEL FROZE. I COULD NOT MOVE THE STEERING WHEEL AND STARTED TO VEER INTO THE NEXT LANE. LUCKILY, THERE WAS NO ONE IN THE RIGHT LANE NEXT TO ME. NO INJURIES OR ACCIDENTS OCCURRED. THE VEHICLE IS LESS THAN 2 YEARS OLD AND HAD APPROX. 26,000 MILES ON IT. THE CAR WAS TOWED TO THE CHEVROLET DEALERSHIP AND THE POWER STEERING MECHANISM WAS REPLACED WITH A NEWLY DESIGNED SYSTEM. THE MECHANIC INFORMED ME THAT THIS WAS THE 6TH REPLACEMENT OF SUCH A DEVICE FOR THE IMPALA. *TR

MOANING NOISE WHEN TURNING AT LOW SPEEDS, AND LOUD SHRIEKING NOISE WHEN ACCELERATING. THOUGHT IT WAS POWER STEERING PUMP &/OR ALTERNATOR. I LOOK UNDER HOOD AND GROUND PS FLUID ON GROUND, PS FLUID WAS LEAKING OUT OF THE BELLOWS BOOT ON THE RACK AND PINION. TOOK TO DEALER AND WAS TOLD THE SPOOL SEAL AND THE INPUT SEAL WERE LEAKING IN THE RACK AND PINION. LUCKILY I WAS ABLE TO GET THE RACK REPLACED UNDER WARRANTY. BUT 1 MONTH LATER, THE NEW RACK DEVELOPED A LEAK FROM THE SAME INPUT SEAL THAT WAS BAD ON THE OE RACK. DEALER REPLACED IT AGAIN UNDER WARRANTY. *TR

TL*THE CONTACT OWNS A 2006 CHEVROLET IMPALA. WHILE DRIVING IN RAINY WEATHER CONDITIONS AT ANY SPEED, THE BRAKE SYSTEM INTERMITTENTLY PULSATED, AND CAUSED THE VEHICLE TO ABNORMALLY VIBRATE. SECONDLY, WHILE APPLYING PRESSURE TO THE BRAKE PEDAL, THE VEHICLE WOULD NOT STOP. THE FAILURE WAS ACCOMPANIED BY A LOUD GRINDING NOISE. THE DEALER STATED THAT IF THE BRAKE PADS ARE EXPOSED TO MOISTURE, THEY COULD FAIL. THEY FURTHER STATED THAT THEY WOULD ONLY REPLACE THE BRAKE PADS IF THE WEAR WAS LESS THAN 3MM, AND REPAIR OR RESURFACE THE BRAKE ROTORS. THE BRAKE PADS WERE MEASURED AT 5MM. THE MANUFACTURER STATED THAT ALTHOUGH HER VEHICLE WAS EXPERIENCING SEVERE SYMPTOMS, THEY WOULD NOT REPAIR THE VEHICLE UNTIL IT DISPLAYED THE MINIMUM REQUIREMENT FOR REPAIR. THE FAILURE MILEAGE WAS 12,269 AND CURRENT MILEAGE WAS 12,412.

TL*THE CONTACT OWNS A 2006 CHEVROLET IMPALA. THE CONTACT STATED THAT ANYTIME IT RAINS, HEAVY WATER LEAKS INTO THE VEHICLE ON THE PASSENGER SIDE THROUGH THE FUSE BOX PANEL. THE FAILURE CREATES A PUDDLE OF WATER ON THE PASSENGER FLOOR AND ALSO AFFECTED THE ELECTRICAL SYSTEM, ESPECIALLY THE WINDOW MOTORS. THE FAILURE HAS BEEN OCCURRING SINCE APRIL OF 2006 AND THE DEALER HAS BEEN UNABLE TO DUPLICATE THE FAILURE. ON MAY 17,2008, THE GENERAL MANAGER WAS ABLE TO SEE THE PUDDLE OF WATER AND STATED THAT THE WATER WAS ENTERING IN THROUGH THE FUSE BOX PANEL. THE TECHNICIANS REPAIRED THE FUSE BOX PANEL DUE TO CORROSION AND SEALED THE COWL. THE FAILURE HAS RECURRED AND THE GENERAL MANAGER ADVISED HIM TO CALL NHTSA TO FILE A SAFETY COMPLAINT. THE CURRENT MILEAGE IS APPROXIMATELY 38,150 AND THE FAILURE MILEAGE WAS UNAVAILABLE. UPDATED

MY DRIVER'S SIDE SUN VISOR WAS FALLING DOWN AND WOULD NOT STAY UP. THE COMPANY REPLACED IT FOR FREE. HOWEVER, THE PASSENGER SIDE IS FALLING AS WELL AND MY WARRANTY IS EXPIRED. THIS BLOCKING VIEW NOT TO MENTION UNATTRACTIVE. I HAVE AN OTHERWISE BEAUTIFUL CAR. *TR

TL*THE CONTACT OWNS A 2006 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 50 MPH DOWNHILL, THE VEHICLE BEGAN TO VIBRATE WHEN THE BRAKE PEDAL WAS DEPRESSED. THE BRAKES FAILED. THERE WAS NO DAMAGE OR CRASH. THE BRAKES WERE REPLACED BY AN AUTHORIZED DEALER. THE CONTACT THEN HEARD A KNOCKING NOISE COMING FROM THE FRONT END OF THE VEHICLE. A REPAIR WAS MADE, BUT THE NOISE STILL PERSISTS. SHE NOTICED THAT THE STEERING WHEEL WAS LOOSE AND THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER. THE RACK AND PINION WERE REPLACED IN THE STEERING COLUMN. RECENTLY, THE WATER PUMP BEGAN OVERHEATING AND HAS NOT YET BEEN REPAIRED. THE FAILURE MILEAGE WAS 31,174.

WHILE DRIVING TO SCHOOL A 95 FORD F-250 SLAMMED INTO A 03 PONTIAC VIBE WHICH IN TURN SWERVED INTO MY LANE, CAUSING ME TO HIT THE VIBE HEAD ON AT 40 MPH. NO AIRBAGS WERE DEPLOYED IN MY VEHICLE AND MY 06 IMPALA WAS A TOTAL LOSS. I SUFFERED INJURIES TO MY ARM AND HEAD. *TR