2002 CHEVROLET IMPALA Complaints
View complaints related to 2002 CHEVROLET IMPALA. The complaints found here are submitted by actual consumers with first hand experience. There are more than 770 complaints submitted for the 2002 CHEVROLET IMPALA. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
-
2002 CHEVROLET IMPALA- WEST ALLIS, WI
WE HAD JUST TURNED ON TO HWY 188 WHICH IS A COUNTRY ROAD IN WISCONSIN. MY HUSBAND HAD JUST TURNED ON THE HIGH BEAMS WHEN WITHOUT WARNING WE LOST ALL HEADLIGHTS. HE SWITCHED IN BACK TO THE LOW BEAMS BUT IT WAS UNRESPONSIVE FOR 30 SECONDS, THEN AFTER CYCLING THE LIGHT SWITCH A FEW TIMES IT CAME BACK ON TO THE LOW BEAMS AND WE DIDN'T USE THE HIGH BEAMS AT ALL FOR FEAR WE WOULD LOSE LIGHTS AGAIN. *TR
Source: NHTSA WEB SITE -
2002 CHEVROLET IMPALA- MAYFIELD HTS, OH
MY IGNITION COIL (?) BECAME STUCK/FROZEN AND WOULD NOT TURN - THUS THE CAR WOULD NOT START. $700 LATER, I GOT A NEW IGNITION, BUT NOW MY LIGHTER DOESN'T WORK, HALF THE LIGHTS ON THE DASH NO LONGER WORK, EQUIPMENT WAS NOT BOLTED DOWN UNDER THE HOOD AND FOR THE COST OF THIS REPAIR, AT LEAST THE WORKMANSHIP COULD HAVE BEEN A LITTLE BETTER. THIS SAME PROBLEM HAS BEEN REPORTED ON MANY CHEVY PRODUCTS THAT I HAVE FOUND ON LINE AND STILL NO RECALL ... I GUESS IT WILL TAKE A FEW PEOPLE DYING BEFORE THIS TURNS INTO ANYTHING LIKE THAT. *TR
Source: NHTSA WEB SITE -
2002 CHEVROLET IMPALA- BROOKVILLE, IN
WHILE DRIVING AT NIGHT ON SEVERAL OCCASIONS MYSELF AND MY WIFE HAVE EXPERIENCED HEADLIGHT FAILURE. IT APPEARS THAT THERE MAY BE SOMETHING WRONG WITH THE DIMMER SWITCH BECAUSE WHEN THE LIGHTS DO GO OUT, MANIPULATION OF THE SWITCH USUALLY CAUSES THE LIGHTS TO COME BACK ON. *JB
Source: NHTSA WEB SITE -
2002 CHEVROLET IMPALA- SAN BERNARDINO, CA
WHILE DRIVING, THE PASSENGER WINDOW FELL DOWN INTO THE DOOR FRAME CAUSING SUCH A LOUD NOISE AND STARTLING ME WHILE DRIVING I NEARLY CRASHED MY CAR, LEAVING MY CHILD EXPOSED TO THE WEATHER AND OTHER THINGS. *JB
Source: NHTSA WEB SITE -
2002 CHEVROLET IMPALA- FAIRFIELD , PA
SECURITY LIGHT COMING ON AND PASSLOCK FAILURE. I WOULD LIKE TO KNOW WHY GM IS NOT FIXING THIS PROBLEM WHEN SO MANY PEOPLE ARE HAVING THEM. MY SECURITY LIGHT WILL ONLY GO OFF IF I SHUT THE CAR OFF AND RESTART IT. THE LIGHTS BLINK, AND FROM WHAT I AM HEARING, SOON I WILL NOT BE ABLE TO START MY CAR. *TR
Source: NHTSA WEB SITE -
-
2002 CHEVROLET IMPALA- FENNVILLE, MI
2002 CHEVROLET IMPALA TIRE BLEW OUT CAUSING THE CONTACT TO LOSE CONTROL AND HIT THE MEDIAN WALL. *KB AN EXAMINATION OF THE TIRE SHOWED TWO HOLES APPROXIMATELY 2 INCHES IN DIAMETER ON THE SIDEWALL. OHIO TRAFFIC CRASH REPORT. *JB
Source: NHTSA VEHICLE OWNERS QUESTIONNAIRE -
2002 CHEVROLET IMPALA- LONDON, 00
CAR WOULD NOT START THERE WAS NO CLICKING SOUNDS OR ANYTHING PASSLOCK SECURITY LIGHT AND BATTERY LIGHT COMES ON FIDDLED AROUND WITH LOCK AND UNLOCK ON REMOTE WAITED 10 MINUTES AND CAR STARTED NO PROBLEM. THIS HAS HAPPENED TWICE SINCE I PURCHASED THIS CAR 2 WEEKS AGO. I AM NOT IMPRESSED WITH THIS CAR. GOOD THING I WASN'T STRANDED SOMEWHERE ESPECIALLY WITH MY 5 WEEK ON SON IN THE CAR. *TR
Source: NHTSA WEB SITE -
2002 CHEVROLET IMPALA- SHCAUMBERG, IL
TL*THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE CONTACT STATED THAT THE ELECTRONIC PASS LOCK SYSTEM PREVENTS THE VEHICLE FROM STARTING. THE FAILURE HAS BEEN ONGOING FOR A YEAR. THE DEALER STATED THAT THE VEHICLE MUST BE PRESENT TO RECEIVE A COMPUTER GENERATED CODE IN ORDER TO INSTANTLY RECTIFY THE FAILURE. THE CONTACT STATED THAT THE SECURITY LIGHT ILLUMINATED IN THE VEHICLE, WHICH ALSO PREVENTED IT FROM STARTING. VARIOUS COMPONENTS HAVE BEEN REPLACED, BUT THE FAILURE STILL PERSISTS. THE VEHICLE HAS BEEN TO THE DEALER APPROXIMATELY 4-6 TIMES, INCLUDING TWICE THIS WEEK. THE FAILURE MILEAGE WAS 38,000 AND CURRENT MILEAGE WAS 46,500.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 CHEVROLET IMPALA- COLUMBUS , OH
TL*THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE CONTACT STATED THAT THE IGNITION SWITCH, ALARM, AND SECURITY LIGHTS HAVE STOPPED WORKING. THE VEHICLE IS DISABLED AND FAILS TO START. THE DEALER STATED THAT SHE NEEDED AN IGNITION SWITCH AND THE MODULE REPLACED. THE MANUFACTURER NOTIFIED THE DEALER WHERE THE VEHICLE WAS PURCHASED. THE DEALER OFFERED 10% OFF OF THE REPAIR COST. THE CURRENT MILEAGE WAS 90,000 AND FAILURE MILEAGE WAS 55,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 CHEVROLET IMPALA- CANTON, MI
TL*THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE CONTACT STATED THAT SHE WAS UNABLE TO START THE VEHICLE AND THE TRUNK AND DOOR LOCKS FAILED TO WORK. THE DEALER WAS UNABLE TO DIAGNOSE THE CAUSE OF FAILURE. THE CONTACT BELIEVED THAT THE FAILURE WAS CAUSED BY THE ANTI-THEFT SYSTEM. SHE HAS REPROGRAMMED THE ANTI-THEFT SYSTEM. THE FAILURE HAS OCCURRED APPROXIMATELY SIX TIMES. THE WINDSHIELD ON A CLEAR DAY CAUSED BLURRED VISION. THE DEALER REPLACED THE WINDSHIELD, THE FAILURE DID NOT CONTINUE. WHILE DRIVING 70 MPH THE HEADLIGHTS BEGAN TO BLINK. THE DEALER WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE CURRENT MILEAGE WAS 60,000 AND FAILURE MILEAGE WAS 40,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE