2002 CHEVROLET IMPALA Complaints

View complaints related to 2002 CHEVROLET IMPALA. The complaints found here are submitted by actual consumers with first hand experience. There are more than 770 complaints submitted for the 2002 CHEVROLET IMPALA. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2002 CHEVROLET IMPALA
    - BEDMINSTER, NJ

    WATER LEAKING INTO PASSENGER COMPARTMENT THROUGH ROOF THROUGH TRIP COMPUTER. LEFT REAR DRAIN HOSE PINCHED CLOSED DURING ASSEMBLY. YEARS OF DIRT ACCUMULATION CLOGGED THE RESTRICTED HOSE CAUSING WATER OVERFLOW TO ENTER VEHICLE CABIN DURING HEAVY RAIN STORMS. *JB

    Source: NHTSA WEB SITE
  • 2002 CHEVROLET IMPALA
    - LOC, VA

    HEATED SEAT BURNED A SMALL HOLE IN SEAT AND BURNED THE BACK OF MY LEG A LITTLE. I HAVE CONTACTED MANUFACTURE AND MY INSURANCE COMPANY. THE INSURANCE COMPANY HAS TRIED TO CONTACT THE MANUFACTURE AND HAS LEFT VOICE MAIL AND HAS NOT RECEIVED ANY RESPONSE FROM THE MANUFACTURE. THE SEAT HAS NOT BEEN REPAIRED OR REPLACED. *NM

    Source: NHTSA WEB SITE
  • 2002 CHEVROLET IMPALA
    - YONKERS, NY

    2002 IMPALA BREAKING SYSTEM AND TRANSMISSION ARE DEFECTIVE. THE BRAKING CALIPERS ON THE BACK DISC ON THE DRIVERS SIDE HOLDS LESS THAN ONE INCH OF THE DISC. *TS THE OTHER THREE CALIPERS GO ALL THE WAY NORMALLY. THIS HAS RESULTED IN LESS BRAKING CAPACITY ON ONE SIDE. THE TRANSMISSION ROLLS WHEN ON A HILL. THE CONSUMER CONTACTED THE MANUFACTURER BUT THEY REFUSED TO PROVIDE ANY ASSISTANCE BECAUSE THE WARRANTY HAD EXPIRED. *NM

    Source: CONSUMER LETTER
  • 2002 CHEVROLET IMPALA
    - YONKERS, NY

    2002 IMPALA BRAKING CALIPERS ON THE BACK DISC ON THE DRIVERS SIDE HOLDS LESS THAN ONE INCH OF THE DISC. TRANSMISSION ROLLS IN THE DIRECTION OF THE SLOPE OF THE ROAD. *TS THE CALIPERS ON THE REAR DISC ON THE DRIVER'S SIDE HOLDS LESS THAN ONE INCH OF THE DISC. THE OTHER THREE CALIPERS GO ALL THE WAY NORMALLY. THIS HAS RESULTED IN LESS BRAKING CAPACITY ONE ONE SIDE. THE CONSUMER CONTACTED THE DEALER. SINCE THE WARRANTY HAD EXPIRED THE CONSUMER WOULD HAVE TO PAY FOR REPAIRS. *NM

    Source: CONSUMER LETTER
  • 2002 CHEVROLET IMPALA
    - BUENY , CA

    MY VEHICLE HAS 62,000 MILES ON IT AND HAS ALREADY HAD BRAKES REPLACED AND A FUEL PUMP WHICH COSTED $789 DOLLARS. *NM

    Source: NHTSA WEB SITE
  • 2002 CHEVROLET IMPALA
    - LOS ALAMOS, NM

    DT*: THE CONTACT STATED WHILE DRIVING THERE IS A SMELL OF ANTIFREEZE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP; THE PROBLEM WAS DETERMINED TO BE A LEAKING INTAKE MANIFOLD GASKET. THE VEHICLE HAS NOT BEEN TO THE DEALERSHIP NOR HAS THE MANUFACTURER BEEN ALERTED.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 CHEVROLET IMPALA
    - GARRETSON, SD

    I WAS DRIVING HOME FROM WORK AROUND 7:30 PM ON TUESDAY ON JANUARY 24, 2006, DARK OUTSIDE. I HAD MY LIGHTS ON BRIGHT AND ALL OF A SUDDEN THERE WERE NO LIGHTS. I DID HAVE FOG LIGHTS ON AND I COULD STILL SEE THEM, BUT THERE WEREN'T ANY HEADLIGHTS. I QUICK FLICKED THE DIMMER SWITCH AND THEY CAME BACK ON. I'VE NEVER EXPERIENCED THAT BEFORE. HOWEVER, WHEN I TALKED TO MY MECHANIC THE NEXT DAY HE SAID SOMEONE THE WEEK BEFORE EXPERIENCED THE SAME THING TWICE IN ONE DRIVE. THE PIECE TO REPLACE THIS IS QUITE EXPENSIVE. I HAVE NOT HAD IT FIXED YET, BUT I FELT IT SHOULD BE REPORTED. THIS HAPPENED ONCE. ANOTHER ITEM OF CONCERN IS THAT MY SECURITY LIGHT INSIDE MY CAR HAS BEEN ON FOR ABOUT 2 MONTHS. EVERY ONCE IN A WHILE MY CAR WON'T START ON THE FIRST TURN. ONLY ONCE DID I HAVE TO HAVE IT JUMPED. THERE IS PLENTY OF POWER AS THE LIGHTS AND RADIO STILL WORK. MY MECHANIC HAS TRIED REPLACING AN IGNITION SWITCH (I THINK), BUT THE FIRST TIME I STARTED IT DIDN'T TURN OVER AND THEN IT DID, BUT THE SECURITY LIGHT WAS STILL ON. IT'S BACK IN THE SHOP TODAY. THE OTHER PERSON MENTIONED ABOVE HAS EXPERIENCED THIS SAME DEFECT. THEY ALSO OWN AN IMPALA. THIS HAS HAPPENED SEVERAL TIMES ON MY CAR. MY MECHANIC CANNOT FIGURE OUT WHAT IS WRONG.*AK

    Source: NHTSA WEB SITE
  • 2002 CHEVROLET IMPALA
    - BRIMFIELD, MA

    WINDSHIELD WIPER BLADES KEEP FAILING IN THE WINTER MONTHS. DEALER KEEPS SAYING NEED TO CLEAN BETTER, BUT THAT HAS NOT WORKED, AND THEY HAVE FAILED WHILE IN USE ON THE HIGHWAY. IT IS A SAFETY ISSUE IN MY MIND. KEEP PUTTING NEW PARTS INTO THE WIPER TRAIN. AT MY EXPENCE AND IT STILL IS A PROBLEM EVERY WINTER.*AK

    Source: NHTSA WEB SITE
  • 2002 CHEVROLET IMPALA
    - MUSKEGON, MI

    I HAVE A 2002 CHEVY IMPALA, AND THE CAR HAS 89000 MILES ON IT. THE GAS LINE THAT GOES TO THE ENGINE HAS A HOLE IN IT AND GAS IS LEAKING ONTO THE ENGINE. THE LEAK IS FROM A STEEL LINE THAT WAS RUBBED THROUGH BY THE HOLDER. *NM

    Source: NHTSA WEB SITE
  • 2002 CHEVROLET IMPALA
    - CADOTT, WI

    ON 01/09/06 WHILE DRIVING MY 2002 CHEVY IMPALA AT DARK WITH THE HIGH BEAM LIGHTS ON, THE HEADLIGHTS WENT OUT COMPLETELY. I HAD TO PULL OVER TO THE SIDE OF THE ROAD VERY CAREFULLY. AS I COULD NOT SEE AT ALL. I THEN HIT THE DIMMER, HIGH BEAM SWITCH A COUPLE OF TIMES AND THE HEADLIGHTS CAME BACK ON. I REPORTED IT TO THE CHEVY DEALERSHIP (MARQUARDT) WHERE I PURCHASED THE CAR BRAND NEW. THEY STATED THEY HAD ONE OTHER INCIDENT OF THE SAME NATURE. THEY HAD ME BRING THE CAR IN AND THEY REPLACED A MULTI-FUNCTION SWITCH. THEY STATED THEY WERE NOT SURE IF THIS WOULD TAKE CARE OF THE PROBLEM OR NOT BUT THAT IS WHAT THEY HAD DID IN THE OTHER CAR THAT HAD THE SAME PROBLEM. I WAS STILL UNDER MY EXTENDED WARRANTY BUT THEY STILL MADE ME PAY $50.00 DEDUCTIBLE ON IT. I FELT THAT WAS VERY UNFAIR, SINCE THIS WAS A HUGE SAFETY ISSUE. THEY SAID I WOULD HAVE TO ISSUE A COMPLAINT WITH GM ABOUT IT. *JB

    Source: NHTSA WEB SITE