2002 CHEVROLET IMPALA Complaints

View complaints related to 2002 CHEVROLET IMPALA. The complaints found here are submitted by actual consumers with first hand experience. There are more than 770 complaints submitted for the 2002 CHEVROLET IMPALA. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2002 CHEVROLET IMPALA
    - ROCHESTER, NY

    CONSUMER BRAKES BEGAN TO VIBRATE, BRAKES WERE CLEANED AND LATER REPLACED. *TS THE DEALER HAS RESURFACED THE REAR ROTORS, REPLACED THE FRONT DISC PADS, REPLACED BOTH REAR ROTORS TWICE, CLEANED RUST OFF THE REAR ROTORS, CLEANED THE BRAKING SURFACE AND CLEANED THE FRONT ROTOR SURFACES. THE TRUNK HANDLE CAME OFF IN THE TRUNK. *NM

    Source: CONSUMER LETTER
  • 2002 CHEVROLET IMPALA
    - LEBANON, OH

    TURN SIGNALS FAILED TO FUNCTION OCCASIONALLY AND THIS PROBLEM WAS INCREASING IN FREQUENCY. NO ACCIDENTS,BUT I HAD TO ROLL DOWN WINDOW TO GIVE TURN INDICATIONS. MY CHEVY DEALER REPLACED A PART OR PARTS AND I SEEM TO BE OK. AT A COST OF OVER 100 DOLLARS. *NM

    Source: NHTSA WEB SITE
  • 2002 CHEVROLET IMPALA
    - GROVE CITY, OH

    REPEATED INTERMITTENT FAILURE OF TURN SIGNALS. THIS COULD POTENTIALLY CAUSE A CRASH DUE TO THE FAILURE TO SIGNAL INTENT OF TURN OR LANE CHANGE. THE FAILURE CAN SOMETIMES BE OVER COME BY BRIEFLY ACTIVATING THE HAZARD LIGHT SWITCH. MY RESEARCH HAS SHOWN THAT THIS FAILURE IS VERY SIMILAR TO THE 03V327000 RECALL CAMPAIGN FOR THE 2001 MALIBU. WHICH MAKES ME WONDER IF IT IS THE SAME PART. *JB

    Source: NHTSA WEB SITE
  • 2002 CHEVROLET IMPALA
    - LONG BEACH, NY

    2002 CHEVY IMPALA LS CAR STALLS AT HIGHWAY SPEEDS, OFTEN AFTER HITTING LARGE BUMP, RESULTING LOSS OF POWER BRAKES AND POWER STEERING IS DANGEROUS. FULL TEXT OF CORRESPONDENCE WITH GM, POSTINGS ON LINE AND SEARCH OF TSB IS AVAILABLE. *NM

    Source: NHTSA WEB SITE
  • 2002 CHEVROLET IMPALA
    - OWASO, OK

    DT: THE CONSUMER STATES THAT THE 2002 CHEVROLET IMPALA IS HAVING A PROBLEM ON THE SECURITY FEATURE ON THE BCM. THE INSTRUMENT PANEL LIGHTS UP AND THE CAR WILL START, AND SOMETIMES IT WILL NOT. THE CAR HAS BEEN TAKEN TO THE DEALERSHIP FOR DIAGNOSTIC TESTING. THE DEALER FOUND THAT THE BODY CONTROL MODULE WAS FAULTY. THE CONSUMER DID NOT HAVE THE CAR REPAIRED BECAUSE SHE DID NOT HAVE THE MONEY TO PAY FOR IT. THE CAR IS STILL STARTING INTERMITTENTLY. THE CONSUMER CALLED GM, AND THEY REFERRED HER TO NHTSA. GM MADE A FILE OF HER COMPLAINT. THE CONSUMER STATED SPECIFICALLY THAT SHE HAD BEEN STRANDED SEVERAL TIMES BECAUSE OF THIS AND SHE CONSIDERED THAT A SAFETY ISSUE BECAUSE SHE HAS FIVE KIDS. THE CONSUMER SAID THAT SHE HAD A PROBLEM WITH THE SECURITY FEATURE FOR THE PAST YEAR.*AK

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 CHEVROLET IMPALA
    - VANDALIA, OH

    AROUND 58K MILES THE LOW COOLANT LIGHT CAME ON AND I WAS INFORMED THAT THERE IS A SLIGHT LEAK AROUND THE INTAKE MANIFOLD GASKET. THIS WAS A COMMON PROBLEM DUE TO THE DEX-COOL ANTIFREEZE THAT IS USED. I HAVE CONTACTED THE DEALER AND THEY WON'T DO ANYTHING FOR ME, AND THE COST WOULD BE AROUND $700 TO REPAIR. I'VE BEEN NURSING THIS ISSUE FOR SEVERAL MONTHS AS THE LEAK WAS SLIGHT, HOWEVER NOW IT IS GREATER AND MUST BE DEALT WITH. I HAVE GOTTEN NOWHERE WITH THE DEALERS AND WILL HAVE TO REPAIR IT AND BEAR THE COST. *NM

    Source: NHTSA WEB SITE
  • 2002 CHEVROLET IMPALA
    - CLEVELAND, MS

    DT: WITHIN 6 MONTHS AFTER PURCHASE THE NEW VEHICLE STALLED WITH NO NOTICE AT STOP LIGHT. AFTER LETTING IT SIT FOR SEVERAL HOURS IT WILL THEN START. SOMETIMES IT WILL NOT START EVEN AFTER SITTING OVERNIGHT. THE DEALER REPLACED THE MASS AIR FLOW PRESSURE SENSOR SEVERAL TIMES.*AK

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 CHEVROLET IMPALA
    - NORTHFIELD, VT

    2002 IMPALA DEVELOPED A PROBLEM DUE TO IMPROPER AND UNSAFE BRAKE PADS AND ROTORS.****NO ANSWER REQUIRED***. *MR THE BRAKE PADS AND ROTORS HAVE BEEN REPLACED THREE TIMES. THE VEHICLE WAS TAKEN TOT EH DEALER TO HAVE THE ORIGINAL PADS AND ROTORS REPLACED UNDER WARRANTY. THE CONSUMER HAD ANOTHER REPAIR FACILITY LOOK AT THE BRAKES AND THEY BELIEVED THAT THE PADS WERE TO SMALL AND THAT THE ROTORS WERE NOT HEAVY ENOUGH FOR THE WEIGHT AND SIZE OF THE VEHICLE. THE SECONDS SET OF PADS AND ROTORS ALSO FAILED AND AT THAT TIME THE DEALER ADMITTED THAT THERE WAS A PROBLEM WITH THE SIZE AND WEIGHT OF THE ROTORS AND PADS. THE CONSUMER REQUEST REIMBURSEMENT FOR THE FIRST BRAKE JOB. *NM

    Source: CONSUMER LETTER
  • 2002 CHEVROLET IMPALA
    - TOMS RIVER, NJ

    2002 CHEVROLET IMPALA EXPERIENCED A PROBLEM WITH STALLING AND MISFIRING.***NO ANSWER REQUIRED***. *MR THIS WAS AN INTERMITTENT PROBLEM. A HOLE BURNT THROUGH THE UPPER INTAKE MANIFOLD, RESULTING IN EXCESSIVE AMOUNTS OF AIR TO ENTER THE SYSTEM. THE CLOGGED CONVERTER WAS THE SOURCE OF THE PROBLEM WHICH ALLOWED EXCESSIVE BACK PRESSURE TO BUILD UP IN THE SYSTEM AND GASES THAT WERE MUCH HOTTER THAN NORMAL ENTERED THE MANIFOLD. *SC

    Source: CONSUMER LETTER
  • 2002 CHEVROLET IMPALA
    - KEARNEY, NE

    STARTING 2/05 I HAVE HAD THE "SECURITY" WARNING LIGHT AND MY ENGINE FAIL TO START ON 3 SEPARATE OCCASIONS. I HAD TO REPLACE THE BCM THE FIRST TIME BUT HAVE NOW BEEN TOLD THAT THERE IS A TSB ON THIS ISSUE AND THAT, PER GM, I NEED TO REPLACE THE IGNITION SWITCH AND ASSOCIATED PARTS TO PREVENT MY VEHICLE FROM SHUTTING DOWN ON THE ROAD. IF THAT IS NOT A SAFETY HAZARD I DON'T KNOW WHAT IS. GM KNOWS ABOUT THIS BUT WILL NOT STAND BEHIND IT'S DEFECT UNTIL A MAJOR ACCIDENT HAPPENS. THEY SHOULD DO A RECALL AND HAVE THESE ALL REPAIRED BEFORE A MAJOR ACCIDENT DOES TAKE PLACE. THEY SHOULD BE HELD ACCOUNTABLE BEFORE A LIFE IS LOST BECAUSE OF A WELL KNOWN DOCUMENTED FLAW. *NM

    Source: NHTSA WEB SITE