2002 CHEVROLET IMPALA Complaints

View complaints related to 2002 CHEVROLET IMPALA. The complaints found here are submitted by actual consumers with first hand experience. There are more than 770 complaints submitted for the 2002 CHEVROLET IMPALA. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2002 CHEVROLET IMPALA
    - SMITHTON, IL

    THIS PROBLEM HAS OCCURRED MORE THAN ONCE, AND HAS NOT BEEN RESOLVED. THE CONSUMER WAS CONCERNED BECAUSE THIS PROBLEM WAS NOT RESOLVED, AND THE ISSUES WERE STILL THERE. WHEN THE CONSUMER TURNS ON THE HEAT OR AIR A SOUR ODOR CAME IN FROM THE VENT AREA. THE CONSUMER DROVE THE VEHICLE TO THE DEALER FOR INSPECTION ON NUMEROUS OCCASIONS. THE CONSUMER WAS PREGNANT AT THE TIME. THE ODOR MADE THE CONSUMER SICK. THE DEALER WAS AWARE OF THE PROBLEM, BUT A SOLUTION HAD NOT BEEN DETERMINED. *AK *SC *JB

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 CHEVROLET IMPALA
    - SAN CLEMENTE, CA

    WHEN TURNING THE STEERING WHEEL DURING A SLOW MANEUVER, YOU CAN HEAR AND FEEL CLUNKING COMING FROM THE STEERING COLUMN. IT FEELS THAT THE STEERING WHEEL IS BECOMING LOOSE. I HAVEN'T GONE TO THE DEALER YET BECAUSE MY WARRANTY EXPIRED AND SEEING SOO MANY COMPLAINS ABOUT IT IT SHOULD BE RECALLED.

    Source: NHTSA WEB SITE
  • 2002 CHEVROLET IMPALA
    - GLENDIVE, MT

    STEERING CLUNKS WHEN TURNING OR TOUCHING THE BRAKES OR LETTING OF THE BRAKES AND EXCELLERATING. I AM AFRAID OF A SAFETY PROBLEM WITH THIS.

    Source: NHTSA WEB SITE
  • 2002 CHEVROLET IMPALA
    - LAUREL, MD

    IGNITION SWITCH - MALFUNCTIONED. Y HAVE SOMETHING TO DO WITH SECURITY LIGHT. HAD TO BE REPLACED BY DEALER SERVICE. *AK

    Source: NHTSA WEB SITE
  • 2002 CHEVROLET IMPALA
    - CINCINNATI, OH

    I RECENTLY(3-7-05) PURCHASED A USED 2002 CHEVY IMPALA FROM MY UNCLE. HE TOLD ME THAT BASED ON INFO RECEIVED FROM A FORMER GM MECH.; THERE WAS A STARTER PROBLEM THAT HE HAD YET TO EXPERIENCE. I HAVE HAD THE CAR A LITTLE OVER 3 WEEKS NOW AND HAVE EXPERIENCED THE PROBLEM 4 TIMES IN THE LAST 5 DAYS. I REPLACED THE STARTER YESTERDAY(3-23-05) BASED ON WHAT MY UNCLE HAD TOLD ME. 20 MINUTES AFTER INSTALLING THE NEW 1 THE CAR DID NOT START. CALLED A LOCAL DEALERSHIP THIS MORNING(3-24-05) AND WAS TOLD THAT THE PROBLEM WAS WITH THE BODY CONTROL MODULE AND THE IGNITION CYLINDER. THIS DEALER TOLD ME THAT HE HAS 1 MONTE CARLO/IMPALA COME IN EVERY MONTH WITH THIS PROBLEM. I ASKED HIM IF IT WAS RECALL ON THE PART(S). HE TOLD ME "NO" AND THE THE REPLACEMENT COST WAS BETWEEN $450-600. NOW I'M OUT $250 FOR A STARTER I DIDN'T NEED AND BEING TOLD I'M LOOKING @ ANOTHER BILL AROUND $500. IN MY OPINION 1 CAR A MONTH IS TOO MANY AND THAT WAS AT JUST 1 DEALER. I HAVE 14 CHEVROLET DEALERS WITHIN 15 MILES OF MY HOUSE. THAT IS 168 CARS JUST NEAR ME IN 1 YEAR. I THINK THIS NEEDS TO BE LOOKED INTO.

    Source: NHTSA WEB SITE
  • 2002 CHEVROLET IMPALA
    - ELKHORN,, NE

    I OWN A 2002 CHEVROLET IMAPLA. IT CAME WITH HEATED LEATHER FRONT SEATS. LAST YEAR THE SEAT ON THE DRIVERS SIDE FAILED TO HEAT. IT WAS DISCOVERED THAT THIS HAD BURNED A HOLE IN THE LEATHER OF THE SEAT BEFORE IT QUIT WORKING. IT WAS REPAIRED BY THE DEALER. IT WORKED FOR ABOUT A MONTH AND QUIT AGAIN. A SECOND HOLE WAS BURNED IN THE LEATHER SEAT IN THE SAME PLACE AND THREE HOLES WERE BURNED THROUGH THE MATERIAL OF TWO COATS. MY WIFE INDICATED THAT THE PASSENGER SIDE SEAT BECAME SO HOT THAT AFTER A COUPLE OF MINUTES SHE HAD TO TURN IT OFF. BOTH SEATS WERE CHECKED AND FOUND TO BE. THEY FOUND TO BE MALFUNCTIONING. I HAD BOTH SEATS DISCONNECTED TO PREVENT ANY FURTHER DAMAGE BY ACCIDENT. WE HAVE SUBSEQUENTLY LEARNED THAT TWO OF OUR FRIENDS HAVE GENERAL MOTORS VEHICLES IN WHICH THE HEATED SEATS FAILED. THEY DID NOT HAVE THEM REPAIRED OR REPLACED BECAUSE OF THE COST. MY CONCERN IS ONE OF SAFETY. IT SEEMS TO ME THAT IF IT GOT HOT ENOUGH TO BURN THROUGH LEATHER, AND BURN HOLES IN MY COATS, IT COULD BE EXTREMELY DANGEROUS AND COULD CAUSE AN ACCIDENT AS WELL AS EXTENSIVE DAMAGE TO THE VEHICLE. BOTH MY SECRETARY AND MY DAUGHTER HAD INDICATED THAT THEY WOULD LIKE TO HAVE HEATED SEATS IN THEIR VEHICLES. I HAVE TOLD THEM OF MY EXPERIENCE. I AM VERY CONCERNED FOR THE SAFETY OF PERSONS WHO DO GO TO THE EXPENSE OF HAVING THESE KINDS OF SEATS INSTALLED IN THEIR CARS. *AK

    Source: NHTSA WEB SITE
  • 2002 CHEVROLET IMPALA
    - HOCKESSIN, DE

    LOOSE/DAMAGED STEERING COLUMN PART CAUSES " CLUNKING SOUND" WHILE TURNING OR BRAKING. STARTED AROUND 2000 MILES-FEELS LIKE SOMETHING IS LOOSE AND I AM AFRAID SOME DAY SOMETHING IS GOING TO COME OFF THE CAR! VERY INSECURE FEELING. REPORTED TO THE DEALER SEVERAL TIMES, BUT NO DIAGNOSIS ACCORDING TO THE DEALER.. *JB

    Source: NHTSA WEB SITE
  • 2002 CHEVROLET IMPALA
    - ALBUQUERQUE, NM

    THE CONSUMER STATES THE TURN SIGNALS FAIL INTERMITTENTLY. THE CAUSE HAS YET TO BE DETERMINED. PLEASE PROVIDE ADDITIONAL INFORMATION.. *NM THE CONSUMER STATED THAT THE SIGNALS OPERATE THROUGH THE HAZARD WARNING SWITCH. *TC

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 CHEVROLET IMPALA
    - DEMOPOLIS, AL

    WHEN CHANGING THE LIGHTS FROM HIGH BEAM TO LOW BEAM THE LIGHTS GO COMPLETELY OFF. THIS HAPPENS INTERMITTENTLY. THIS HAS BEEN REPORTED TO THE MANUFACTURER, HOWEVER,THE WARRANTY ON THE VEHICLE HAS EXPIRED.*AK THE DEALER REPLACED THE HEADLIGHT SWITCH. *NM

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 CHEVROLET IMPALA
    - WYOMING, MI

    WINDSHIELD WIPERS WHEN TURNED ON OFF ARE IN AN UPRIGHT POSTION ON WINDSHIELD. *JB

    Source: NHTSA WEB SITE