2002 CHEVROLET IMPALA Complaints
View complaints related to 2002 CHEVROLET IMPALA. The complaints found here are submitted by actual consumers with first hand experience. There are more than 770 complaints submitted for the 2002 CHEVROLET IMPALA. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2002 CHEVROLET IMPALA- KETTERING, OH
CAR ROLLS BACKWARD ON AN INCLINE. I.E. AT A STOP LIGHT. MUST USE BOTH FEET (1 ON THE GAS AND 1 ON THE BRAKE) TO KEEP THE CAR FROM ROLLING INTO THE CAR BEHIND WHEN I AM ON A STEEP INCLINE. I HAVE DOCUMENTS FROM THE DEALER STATING THIS IS "NORMAL". THIS IS THE FIRST AUTOMATIC TRANSMISSION I HAVE EVER OWNED THAT ROLLED BACKWARD WITHOUT STOPPING AFTER A FEW INCHES. THIS IS AN UNRESOLVED PROBLEM AND NOT JUST AN INCIDENT. FEBRUARY 1 2002 IS JUST A START DATE YOU CAN TRUTHFULLY SAY THAT I HAVE SEVERAL INCIDENTS EVERY DAY BECAUSE THIS TRANSMISION WILL DO THIS ON EVERY INCLINE. *AK
Source: NHTSA WEB SITE -
2002 CHEVROLET IMPALA- MACOMB, MI
CONSUMER SMELLED ANTI FREEZE ON THE OUTSIDE OF THE VEHICLE WHEN THE WEATHER BECAME COLD. THIS WAS DUE TO THE INTAKE MANIFOLD LEAKING ANTI FREEZE. *AK
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 CHEVROLET IMPALA- SOUTHPORT, NC
WHILE DRIVING ACROSS AN INTERSECTION, GOING 5 MPH THE CONSUMERS VEHICLE T-BONED AND THE AIR BAGS DID NOT DEPLOY. CONSUMER HAD THE VEHICLE TOWED. *AK *CB *JB
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 CHEVROLET IMPALA- TULLY, NY
WHILE DRIVING HEADLIGHTS SUDDENLY STOPPED WORKING THIS CAUSED DRIVER TO HAVE NO VISIBILITY WHILE DRIVING AT NIGHT. *AK OVER A PERIOD OF A WEEK, HEADLIGHTS WOULD GO OUT FOR A FEW SECONDS AND COME BACK ON WITHOUT ANY ACTION OF THE CONSUMER. *PH
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 CHEVROLET IMPALA- EARLTON, NY
WHILE DRIVING OVER A BUMP IN THE ROAD A NOISE WAS HEARD. DEALER FOUND THAT THE REAR BRAKE ROTORS WERE CORRODED AND RUSTED. THE REAR ROTORS WERE RESURFACED AND THE REAR BRAKE SHOES WERE REPLACED. *AK *TT *JB
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2002 CHEVROLET IMPALA- PROSPECT, KY
REQUEST FOR SAFETY ASSURANCE OF GOODYEAR OEM TIRES ON 2002 IMPALA.*MR (NAR) *CB
Source: CONSUMER LETTER -
2002 CHEVROLET IMPALA- FEDERAL WAY, WA
THE STEERING ON MY 2002 CHEVROLET IMPALA LS HAS BEEN GIVING ME PROBLEMS SINCE I FIRST PURCHASED IT IN NOVEMBER OF 2002 WITH 5,000 MILES ON IT. IT FEELS LIKE SOMETHING IS LOOSE IN THE FRONT END AND THE STEERING IS TERRIBLE. I HAVE HAD THE VEHICLE AT THE DEALER AT LEAST THREE TIMES IN THE PAST YEAR FOR THE PROBLEM AND IT HAS YET TO BE RESOLVED. I AM VERY CONCERNED THAT WHATEVER IS LOOSE OR DEFECTIVE IN THE FRONT END IS GOING TO CAUSE ME TO LOSE CONTROL OF THE VEHICLE ON THE FREEWAY AT SOME POINT. MY VEHICLE ONLY HAS 29,000 MILES AND IT SHOULD NOT BE HAVING THESE PROBLEMS. *LA
Source: NHTSA WEB SITE -
2002 CHEVROLET IMPALA- VESTAL, NY
2002 CHEVROLET IMPALA LS - HEADLIGHTS/DASH LIGHTS WILL INTERMITTENTLY BLINK ON AND OFF WHILE COASTING/DECELERATING. I HAVE BROUGHT THE CAR TO THE DEALER TWICE FOR REPAIR AND THEY CLAIM THIS IS "NORMAL." THIS CONDITION IS DISTRACTING TO ME AND OTHER DRIVERS, AND I CONSIDER IT A SERIOUS SAFETY DEFECT. *LA
Source: NHTSA WEB SITE -
2002 CHEVROLET IMPALA- NEPTUNE, NJ
WHILE DRIVING, THE STEERING PRODUCED A LOUD KNOCKING NOISE. *AK THE STEERING SHAFT FAILED. CONSUMER HAS OWNED GM VEHICLES ALL HIS LIFE AND NEVER EXPERIENCED STEERING FAILURE, EVEN AT 54,000 MILES. HE BELIEVED THE STEERING SHOULD BE RECALLED. *PH *JB
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 CHEVROLET IMPALA- SAN DIEGO, CA
WHILE DRIVING AT 45 MPH VEHICLE SUDDENLY ACCELERATED. CONSUMER WAS ABLE TO CONTROL THE VEHICLE AND PULLED OVER. DROVE VEHICLE TO THE DEALER FOR ANALYSIS. THE MECHANIC NOTICED THAT THE CATALYTIC CONVERTER WAS CLOGGED. THIS PROBLEM CAUSED THE CATALYTIC CONVERTER TO BE REPLACED.*AK
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE