2002 CHEVROLET IMPALA Complaints

View complaints related to 2002 CHEVROLET IMPALA. The complaints found here are submitted by actual consumers with first hand experience. There are more than 770 complaints submitted for the 2002 CHEVROLET IMPALA. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2002 CHEVROLET IMPALA
    - YOUNGSTOWN, OH

    CONSUMER STATES THAT WHILE DRIVING AT ANY SPEED AND NO WARNING THE BRAKE ROTORS WEA ROUT, CAUSING EXTENDED STOPPING DISTANCE. DEALER NOTIFIED. *AK

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 CHEVROLET IMPALA
    - RINGGOLD, GA

    THE BRAKES ON A 2002 GM IMPALA CAUSED ROTOR FAILURE DUE TO THE INBOARD PAD WEARING TO THE ROTOR WHILE THE OUTBOARD WEAR INDICATORS STILL HAD A DIME'S WIDTH BEFORE IT WOULD TOUCH THE ROTOR. THE CAR HAD JUST 33,000 MILES ON THOSE BRAKES. THE DEALERSHIP REPORTED THAT 18,000 TO 30,000 IS NORMAL. THAT IS TOO SOON FOR HIGHWAY MILES. THE OTHER ISSUE IS A GM TECH REPORTED THAT THE INBOARD PADS ARE THINNER THAN THE OUTBOARD PADS ON THE PERFORMANCE MODELS. I HAVE SENT A COMPLAINT TO GM AND HAVE NOT GOTTEN A RESPONSE.*AK

    Source: NHTSA WEB SITE
  • 2002 CHEVROLET IMPALA
    - CORAM, NY

    DRIVER'S SIDE (LEFT) FRONT BRAKE CALIPER LOCKING UP & CAUSING TREMENDOUS PAD & ROTOR WEAR, CURRENTLY IN SHOP TO BE FIXED FOR 3RD TIME. OTHER PREVIOUS PROBLEMS INCLUDE FAULTY SENSOR REPORTING "LOW COOLANT" DESPITE FULL, & FRONT DRIVER'S POWER SEAT STUCK IN BACK POSITION.*AK

    Source: NHTSA WEB SITE
  • 2002 CHEVROLET IMPALA
    - NICEVILLE, FL

    I RECENTLY BOUGHT A SECOND HAND 2002 CHEVROLET IMPALA WITH 45,955 MILES AS PART OF THE DEAL THE DEALER WAS TO FIX THE AIR BAG LIGHT -IT WOULD NOT GO OUT- A MONTH AFTER THE SALE OF THIS CAR I HAD TO HAVE THE INTERMEDIATE STEERING COLUMN REPLACED AT A COST OF $331 BECAUSE THE STEERING WAS KNOCKING ALL THE TIME, NO MATTER THE ROAD CONDITION. I BELIEVE THAT FOR A CAR THAT HAS HAD NO ACCIDENT DAMAGE AND HAS THIS AMOUNT OF MILEAGE ON IT, THAT THIS SHOULD NOT BE HAPPENING. AND I WOULD LIKE TO KNOW IF I CAN EXPECT MORE OF THE SAME AND IF THIS WAS/IS A SAFETY ISSUE? I DRIVE ABOUT 5000 MILES A YEAR MYSELF. I AM NOT TO PLEASE WITH THIS CAR AT THE PRESENT TIME BECAUSE OF THE ABOVE AM I AM WONDERING IF, I SHOULD CUT MY LOSSES AND SELL IT. *NLM

    Source: NHTSA WEB SITE
  • 2002 CHEVROLET IMPALA
    - BABYLON, NY

    AIR BAG WARNING LIGHT COMES ON WHEN TURNING TO THE RIGHT AND STAYS ON. DRIVER'S SIDE AIR BAG, AND RELATED WIRING AND COMPUTER COMPONENTS HAVE TO BE REPLACED. *JB

    Source: NHTSA WEB SITE
  • 2002 CHEVROLET IMPALA
    - BRANDON, MS

    THE CHILD SEAT LATCH WOULD NOT RELEASE WHEN THE CONSUMER ATTEMPTED THE PUT THE CHILD IN THE CAR SEAT. *NLM

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 CHEVROLET IMPALA
    - PITTSBURG, CA

    WHILE DRIVING AND PARKED, HEADLIGHTS WILL PULSATE AND DIM TO HALF THE BRIGHTNESS. THIS IS VERY DISTRACTING, ANNOYING, AND UN-NERVING BECAUSE IT CAUSES THE CAR IN FRONT OF YOU TO BELIEVE YOU ARE FLASHING YOUR LIGHTS AT THEM. I HAVE COMPLAINED ABOUT THIS PROBLEM 3 TIMES SINCE I FIRST BOUGHT IT IN APRIL 2002. DEALER STATES THEY CAN'T FIX THE PROBLEM, WON'T TRY AND IT'S NORMAL. THIS WAS NOT DISCLOSED TO ME WHEN I BOUGHT THE VEHICLE OTHERWISE HAD I KNOWN, I WOULDN'T HAVE BOUGHT IT. *JB

    Source: NHTSA WEB SITE
  • 2002 CHEVROLET IMPALA
    - DOBBIN, TX

    I WANTED HIM TO CHECK MY DRIVER SIDE BACK DOOR BECAUSE IT WOULDN'T OPEN VERY EASILY AT TIMES, AND THE WINDOW TO THAT SAME DOOR WOULD NOT OPEN AT TIMES. ALSO, MY TRUNK WOULDN'T OPEN WHEN ONE WOULD USE THE TRUNK RELEASE BUTTON AT TIMES. I ALSO HAD HIM CHECK MY DIMMING HEADLIGHTS, MY STEERING WHICH HAD A JERK IN IT WHEN I WENT AROUND CURVES, CLICKING SOUND IN ENGINE AND AN OVER ALL CHECK SINCE MY WARRANTY IS ABOUT TO RUN OUT IN 1,000 MILES. TURN OUT-AFTER LEAVING THE DEALER MY AIR CONDITIONER WAS HUMMING LIKE A HELICOPTER, MY BRAKES WERE HORRIBLE AND GRINDING AND THE CAR FEELS LIKE IT HAS NO GET UP AND GO POWER. I TOOK MY CAR TO BRAKE CHECK AFTER LEAVING BECAUSE WHEN THE DEALER DID THE OVERALL CHECK OF MY CAR THEY SAID I NEEDED A FRONT BRAKE JOB. AND THEY WANTED TO CHARGE ME OVER 200.00 DOLLARS. THE DEALER TOLD ME IT WAS NOT COVERED UNDER MY WARRANTY. WELL BRAKE CHECK TOOK OFF ALL FOUR TIRES AND FOUND THAT MY PROBLEM WAS DUE TO LEFT AND RIGHT CALIPER PROBLEMS ON THE INBOARD SIDE AND LEFT REAR HARD WEAR PROBLEMS AND WEAR ON THE OUTBOARD SIDE. THE CALIPER IS ENGAGING BUT NOT DISENGAGING AND CAUSED MY PADS TO WEAR OUT AND MY ROTORS ARE ATE UP. THE PADS ARE NOT WORN EVENLY WHICH IS DEFINITELY A SIGN OF CALIPER PROBLEMS. ALSO, THE DEALER UPON THE OVERALL INSPECTION OF MY CAR SAID THAT MY INTAKE GASKETS WERE RUINED AND LEAKING COOLANT. THEY SAID THEY REPLACED THEM, HOWEVER I AM AFRAID THAT THERE IS FURTHER DAMAGE TO MY VEHICLE THAT THEY ARE NOT TELLING ME, JUST LIKE MY BRAKES. DUE TO THE FACT THAT STEVE AT LONE STAR TOLD ME THAT IT WAS CAUSED DUE TO LACK OF OILS CHANGES AND GIL SAID IT WAS A PROBLEM WITH THE GASKETS BEING IMPROPERLY SEATED FROM THE FACTORY OR JUST A DEFECT IN THE GASKET. WELL IS THIS WHY MY CAR HAS NO GET UP ANYMORE? MY CAR ALSO MADE A GRINDING SOUND WHEN HITTING BUMPS UNDER THE RIGHT FRONT FENDER AREA THAT NOTHING WAS DONE ABOUT AND MY HEADLIGHT PROBLEM THEY SAID WAS DUE TO A FAULTY BATTERY CABLE. *NLM

    Source: NHTSA WEB SITE
  • 2002 CHEVROLET IMPALA
    - HIGHLANDS, NJ

    THE VEHICLES STEERING COLUMN WAS VERY LOOSE AND PRODUCED A LOUD SQUEAKING NOISE. *NLM

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 CHEVROLET IMPALA
    - HARRISBURG, PA

    POWER DOOR LOCKS ON MY 2002 IMPALA STILL ARE NOT FUNCTIONING PROPERLY AND HAVEN'T BEEN SINCE SHORTLY AFTER CAR WAS PURCHASED. SUPPOSED TO LOCK WHEN TAKING CAR OUT OF PARK. DEALER HAS ATTEMPTED TO FIX PROBLEM NUMEROUS TIMES BEFORE , AND IT HAS BEEN A TEMPORARY FIX AS THE PROBLEM CONTINUES TO RESURFACE INTERMITTENTLY. THIS SAFETY FEATURE IS NOT RELIABLE. *NLM

    Source: NHTSA WEB SITE