2002 CHEVROLET IMPALA Complaints

View complaints related to 2002 CHEVROLET IMPALA. The complaints found here are submitted by actual consumers with first hand experience. There are more than 770 complaints submitted for the 2002 CHEVROLET IMPALA. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2002 CHEVROLET IMPALA
    - CINCINNATI, OH

    HORN IS VERY HARD TO LOCATE AND ACTIVATE WHEN NEEDED. DEALER HAS BEEN NOTIFIED. *AK THE SEVRICE MANAGER SAYS THAT AIR BAGS MAKES IT DIFFICULT TO BLOW THE HORN DURING AN EMERGENCY CONDITION. ALL IMPALAS AND MALIBUS HAVE THE SAME PROBLEM. *YH

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 CHEVROLET IMPALA
    - AUBURN, GA

    WHILE DRIVING DOWN THE ROAD THE RIGHT PASSENGER SIDE MIRROR EXPLODED - SOUNDED LIKE A GUNSHOT. I WAS TOLD SOMETHING HIT THE MIRROR CAUSING IT TO EXPLODE. THIS WAS BASED ON THE MIRROR CASING HAVING SCRATCHES ON THE TOP. I HAVE NEVER HEARD OF A MIRROR EXPLODING - FOR ANY REASON - AND NEITHER HAS ANYONE ELSE I HAVE SPOKEN TO, INCLUDING THE DEALERSHIP THAT IS FIXING MY VEHICLE. PROBLEM WAS REPORTED TO CHEVROLET BUT THEY DID NOT SEEM CONCERNED ABOUT THE SAFETY ISSUE. MY NIECE WAS SITTING IN THE FRONT SEAT AT THE TIME AND, FORTUNATELY, DID NOT HAVE THE WINDOW DOWN - OTHERWISE SHE WOULD HAVE BEEN SERIOUSLY INJURED. *AK

    Source: NHTSA WEB SITE
  • 2002 CHEVROLET IMPALA
    - BALTIMORE, MD

    WHEN ON AN INCLINE, VEHICLE WILL START TO ROLL BACKWARDS. CONTACTED DEALER. *AK DEALER STATED THAT THIS PROBLEM WAS NORMAL. *JB

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 CHEVROLET IMPALA
    - FAYETTE, MS

    CONSUMER BACKING UP AT ABOUT 3 MPH WHEN THE SHIFT LEVER CAME OFF. DEALERSHIP REPLACED GEAR SHIFT ASSEMBLY.*AK *SLC

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 CHEVROLET IMPALA
    - WEST PALM BEACH, FL

    WHILE CHILD SEAT WAS LOCKED IN PLACE IN REAR WITH SEAT BELT( CHILD IN SEAT), THE SEAT BELT UNLOCKED WITHOUT ANY INTENTIONS, CAUSING CHILD AND SEAT TO FLIP OVER,ACCELERATING TO TURN LEFT THE BELT RELEASED AFTER MAKING TURN, THE BELT RELEASED TUMBLING CHILD TOWARD REAR PASSENGER DOOR. *AK CONSUMER STATED THE CHILD AND SEAT FLIP UPSIDE DOWN*JG

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE