2017 CHEVROLET IMPALA Complaints

ON NOVEMBER 17TH AND 20TH OF 2018 WHILE AT MALL PARKING LOT AND AT DRUG STORE AS I PROCEED TO LEAVE MY CAR'S BATTERY HAD COMPLETELY DRAINED IT'S POWER. NO LIGHTS OR DOORS WERE LEFT ON AND I HAD TO GET AAA TO BOOST ME ON THOSE TWO OCCASIONS. WHEN I TOOK THE CAR BACK TO THE DEALER THEY SIMPLY SAID THEY COULD NOT FIND ANYTHING WRONG OR LOCATE THE PROBLEM AFTER KEEPING THE CAR FOR A DAY. I PURCHASED THIS CAR NEW SEPTEMBER 2017 AND HAS LESS THAN 12,000 MILES AS OF TODAY. WHAT AM I SUPPOSE TO DOJUST KEEP GOING AS IF NO PROBLEM EXIST? IT IS A GOOD CAR AND THIS IS THE FIRST PROBLEM I'VE EXPERIENCED BUT SOMEONE NEEDS TO TAKE RESPONSIBILITY, NO FUN BEING STRANDED AND TECHNICIANS AT DEALERSHIP UNABLE TO LOCATE PROBLEMS.

THE FONTS ARE TOO SMALL ON ALL OF THE CONTROL SCREENS, THE INFOTAINMENT SCREEN AND ON THE VARIOUS BUTTONS ON THE DASHBOARD. MANY PEOPLE HAVE TO TAKE THEIR EYES OFF THE ROAD FOR TOO LONG TO READ THE WRITING AND SYMBOLS. THERE IS PLENTY OF UNUSED BACKGROUND ON THE SCREENS AND BUTTONS WHERE THE FONTS COULD BE ENLARGED. OR, PERHAPS A FEATURE COULD BE DESIGNED WHERE THE DRIVER COULD INCREASE THE SIZE OF THE FONTS AS NEEDED.

I KEEP GETTING A MESSAGE "AIRBAG SERVICE" AND THE LIGHT COMES ON AND STAYS ILLUMINATED. I TOOK THE VEHICLE TO MALCOLM CUNNINGHAM CHEVROLET ON 15 OCT 2018. I WAS TOLD THAT EVERYTHING CHECKED OUT FINE AND THAT THERE IS NO ISSUE. I DONT UNDERSTAND THIS BECAUSE IT HAS HAPPENED NUMEROUS TIMES AND I AM CONCERNED ABOUT MY SAFETY. THIS HAS HAPPENED WHEN I START THE VEHICLE AND WHILE I AM DRIVING I WILL GET THE MESSAGE.

TL* THE CONTACT OWNS A 2017 CHEVROLET IMPALA. WHILE DRIVING VARIOUS SPEEDS, THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO COUGHLIN GM OF MARYSVILLE (15801 US-36, MARYSVILLE, OH 43040, (937) 644-9000) WHERE THE CONTACT WAS INFORMED THAT THE PASSENGER SEAT SENSOR WAS DEFECTIVE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 31,000. *TT UPDATED 11/28/18*JB

TL* THE CONTACT OWNS A 2017 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE SHUT OFF WITHOUT WARNING. THE VEHICLE WAS TAKEN TO BARTON CHEVROLET (845-219-1521, 800 AUTO PARK PL, NEWBURGH, NY 12550) WHERE IT WAS DIAGNOSED THAT A PLASTIC BAG WAS SUCKED INTO THE AIR FILTER AND BLOCKED AIR FROM ENTERING THE ENGINE. THE TECHNICIAN REMOVED THE PLASTIC BAG AND REPLACED THE AIR FILTER. THE CONTACT REMOVED THE REMAINING DEBRIS THAT HAD PREVIOUSLY ACCUMULATED. THE TECHNICIAN COULD NOT GUARANTEE THAT THE FAILURE WOULD NOT RECUR, STATING THAT THE VEHICLE PERFORMED AS DESIGNED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT DID NOT RETURN THE CONTACT'S CALL. THE FAILURE MILEAGE WAS 10,018.

TL* THE CONTACT OWNS A 2017 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE STALLED AND JERKED FORWARD. IN ADDITION, THE EMISSION SYSTEM AND CHECK ENGINE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO CREST CHEVROLET (909 W 21ST ST, SAN BERNARDINO, CA 92405, 909-713-6481) WHERE THE BATTERY WAS REPLACED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS AN UNKNOWN VALVE LEAK. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE JERKED AND CAUSED THE CONTACT TO LOSE CONTROL. THE VEHICLE CRASHED INTO A CONCRETE DIVIDER AND THE FRONT DRIVER'S SIDE TIRE BLEW OUT. THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS DAMAGED AND TOWED TO THE SAME DEALER. A POLICE REPORT WAS NOT FILED. THERE WERE NO INJURIES. THE MANUFACTURER WAS CALLED, BUT NO ONE ANSWERED THE PHONE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 37,000.

TL* THE CONTACT OWNS A 2017 CHEVORLET IMPALA. THE CONTACT STATED THAT EXHAUST SMOKE SEEPED INTO THE VEHICLE THROUGH THE AIR VENTS. THE VEHICLE ALSO ACCELERATED ON ITS OWN AND EXTREME PRESSURE HAD TO BE APPLIED TO THE BRAKE PEDAL TO STOP THE VEHICLE. IN ADDITION, COOLANT WAS LEAKING FROM THE ENGINE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO ROTOLO CHEVROLET (16666 S HIGHLAND AVE, FONTANA, CA 92336, (909) 333-6924), BUT NO ASSISTANCE WAS PROVIDED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 35,312.

GOOD MORNING, I'M UNSURE OF HOW OFTEN THIS IS HAPPENING, BUT I BELIEVE IT COULD BE A SAFETY ISSUE, ESPECIALLY WITH THE RECENT TAKATA AIR BAG ISSUES. I HAD (BUT HAVE SINCE SOLD) A 2017 CHEVROLET IMPALA THAT MY HUSBAND WAS DRIVING ON JULY 4, 2018 WHEN A WARNING LIGHT AND SOUND ON THE DASHBOARD INDICATED THERE WAS AN ISSUE WITH THE AIR BAG SYSTEM. WE ALSO RECEIVED AN EMAIL FROM ONSTAR THAT DAY INDICATING WE SHOULD TAKE THE VEHICLE INTO THE DEALER BY THE NEXT DAY. WE TOOK THE VEHICLE TO WATSON CHEVROLET IN TUCSON THAT AFTERNOON. THE VEHICLE WAS DIAGNOSED AS HAVING A FAULTY AIRBAG SENSOR WITH AN ESTIMATED COST OF APPROXIMATELY $1100.00 WHICH WE WOULD HAVE TO PAY SINCE OUR VEHICLE HAD OVER 36,000 MILES ON IT. I WORK AT A FORD DEALERSHIP AND WAS TOLD BY OUR SERVICE MANAGER THAT THIS SORT OF ISSUE IS COVERED BY FORD MOTOR CORP. UNDER THEIR POWERTRAIN WARRANTY. I DON'T KNOW THE REASON FOR THIS, BUT I WOULD GUESS IT'S BECAUSE FORD FEELS IT WOULD BE A SAFETY ISSUE IF REPAIRS WEREN'T MADE BY A CUSTOMER DUE TO COST. WE ARE FORTUNATE ENOUGH TO HAVE BEEN ABLE TO PAY FOR THE REPAIRS, BUT I WONDER HOW MANY VEHICLES ARE ON THE ROAD THAT HAVE HAD THIS ISSUE BUT HAVE GONE UNREPAIRED DUE TO COST. I ALSO WONDER IF THERE HAVE BEEN ENOUGH ISSUES WITH THE SENSORS TO WARRANT A RECALL. THANK YOU VERY MUCH FOR YOUR TIME.

AIRBAG WILL NOT STAY ON IF SOMEONE IS IN THE FRONT PASSENGER SEAT. ALARM ON DASH GOES OFF AND ON

THE BOTH REAR SEAT CROSSBODY SEATBELTS CLINK THE WAY ROLLER COASTERS DO WHEN GOING UP AN INCLINE AND JUST GET STUCK AND BEGING TO TIGHTEN. THE ONLY WAY TO LOOSEN THE BELT IS TO TAKE IT COMPLETELY OFF AND LET IT WIND UP ALL THE WAY BEFORE FASTENING IT AGAIN. THIS HAPPENS REGARDLESS THE CAR IS ON OR OFF, MOVING OR STOPPED, HIGHWAY AND CITY DRIVING. THIS HAS BEEN HAPPENING FOR THE PAST COUPLE MONTHS.