1995 CHEVROLET LUMINA Complaints

RACK AND PINION STEERING IS EXTREMELY DIFFICULT TO USE REQUIRES EXCESSIVE EFFORT. *MJS

WHEN TURNING ON THE WINDSHIELD WIPERS PLASTIC PIECES COME FLYING OUT, AND PIECES OF RUBBER WERE ON TOP OF WINDSHIELD, IMPAIRING THE VISION OF THE DRIVER. TRIED TO TURN OFF THE WINDSHIELD WIPERS, AND THEY WOULD NOT TURN OFF. HAD TO SHUT DOWN THE ENGINE IN ORDER FOR WINDSHIELD WIPERS TO STOP. *AK

THE LOW COOLANT LIGHT CAME ON WHILE DRIVING. CONSUMER TOOK VEHICLE TO THE DEALER, AND WAS TOLD THAT EVERYTHING WAS OKAY. THEY FLUSHED THE COOLANT AND FILLED IT. DROVE IT AGAIN, LIGHT CAME ON AGAIN, AND TEMPERATURE GAUGE BEGAN TO RUN HOT. TOOK IT TO DEALER AGAIN THERE WERE NO LEAKS. THEY DRAINED OUT THE OIL FROM ENGINE AND ANTIFREEZE ALSO CAME OUT. *AK *YC

BOTH OUTSIDE DOOR HANDLES, DRIVER SIDE AND PASSENGER SIDE, BROKE WITHIN 3 MONTHS OF EACH OTHER. BOTH BROKE IN THE SAME MANNER. THE DOOR COULD NOT BE OPENED FROM THE OUTSIDE. IN MY OPINION, THIS WOOULD BE A SAFETY HAZARD IF A PERSON IN THE VEHICLE NEEDED EMERGENCY ASSISTANCE FOM THE OUTSIDE. *AK

WHILE DRIVING IN RAINY WEATHER CONDITIONS WINDSHIELD WIPERS MALFUNCTIONED DUE TO A DEFECTIVE PULSE MODULATOR. PLEASE GIVE ANY FURTHER DETAILS. *AK

THIS IS NOT A SAFETY DEFECT, HOWEVER, IT IS A FACTORY DEFECT. AT 33,731 MILES, PAINT STARTED BUBBLING, CRACKING, AND PEELING OFF THIS GM CAR DURING THE FIRST WEEK OF OCTOBER (ON OR ABOUT 10/07/99). WHEN PRESENTED WITH THIS DELAMINATION COMPLAINT (PAINT PEELING DOWN TO A GREENISH/GRAYISH COLORED PRIMER SURFACE), THE DEALERSHIP AND THE MANUFACTURER WOULD NOT ADMIT THAT A DELAMINATION PROBLEM EXISTED AND DENIED MY COMPLAINT CLAIMING "THEY DID NOT HAVE A PROBLEM WITH WHITE PAINT...WHITE PAINT IS AS GOOD AS GOLD" (I EXPLAINED THAT THE COLOR IS NOT THE PROBLEM...IT IS THE APPLICATION/PRODUCT OF PRIMER/SEALANT AT THE FACTORY) THEN THEY CLAIMED MY PROBLEM WAS DUE TO A "REPAINT" WHICH IS NOT TRUE. WHEN I PROVIDED A MILL GAUGE READING OF 4 (PROOF OF FACTORY VIRGIN PAINT), I WAS THEN DENIED CLAIMING "3YR/36,000MILES OUT OF WARRANTY"...LATER, THEY CALLED AND OFFERED 50% (BECAUSE THEY COULD NOT PROVE THE PAINT WAS NOT VIRGIN), AND NOW 75% PARTICIPATION BY THE DEALERSHIP/MANUFACTURER (WHICH THEY ARE NOW TRYING TO DECLINE) THE DEALERSHIP/MANUFACTURER WILL NOT PARTICIPATE 100% TO REPAIR/CORRECT THIS FACTORY DEFECT. THEY WANT ME TO PAY 25% TO CORRECT THEIR FACTORY DEFECT. I HAVE MAINTAINED THIS CAR ON A REGULAR BASIS AND, EXCEPT FOR THE DELAMINATION PROBLEM, THE CAR IS IN EXCELLENT CONDITION. I HAVE ALSO MAINTAINED LOW MILEAGE. I PAID 100% FOR A DEFECTIVE FINISH WHEN I PURCHASED THIS GM CAR NEW (UNDERSTANDING AT THE TIME THAT I WAS PURCHASING A NON-DEFECTIVE FACTORY FINISH), WHY WON'T THEY PAY 100% NOW TO CORRECT THEIR FACTORY DEFECT (STRIP ALL SURFACES DOWN TO THE BARE METAL AND REFINISH TO MEET OR EXCEED A NON-DEFECTIVE FACTORY FINISH)? AS AN APOLOGY FOR THE WAY THEY HAVE TREATED ME AND MY COMPLAINT WITHOUT CARE, THEY SHOULD PROVIDE ME WITH A COMPARABLE LOANER CAR AT NO COST TO ME WHILE REPAIRING THEIR FACTORY DEFECTIVE FINISH. THANK YOU FOR YOUR TIME IN READING MY COMPAINT. ANY ASSISTANCE YOU CAN PROVIDE IS APPRECIATED. SINCERELY, LINDA J. CLEMENTS. NO SAFETY DEFECT

RECALL 97V017 000: WINDSHIELD WIPER/WASHER: OPERATING WINDSHIELD WIPERS IN SEVERE WEATHER SITUATION DRIVER'S VISIBILITY COULD BE AFFECTED WHICH MAY RESULT IN INCREA SED RISK OF A VEHICLE CRASH. DEALER / MANUFACTURER NOTIFIED, AND INFORMED CONSUMER THAT THIS VEHICLE WAS NOT PART OF RECALL DUE TO VIN. *AK

A BRACKET WELD THAT HOLDS MOTOR MOUNT BROKE, CAUSING ENGINE TO FALL OF RIGHT SIDE . DEALER HAS REWELDED BRACKET. *AK

ON-GOING / INTERMITTENT PROBLEM WITH WINDSHIELD WIPERS STOP WORKING DURING OPERATION OR INTERMITTENTLY NOT OPERATING AT ALL. DEALER NOTIFIED. *AK

THE CAR WAS PARKED IN MY DAUGHTERS GARAGE. SHE WAS IN THE HOUSE WHEN SHE HEARD A LOUD EXPLOSION. SHE RAN OUTSIDE TO SEE WHAT IT WAS AND SAW THAT THE FRONT OF THE CAR WAS ON FIRE. THE CAR, HER GARAGE AND SEVERAL PERSONAL BELONGINGS WERE ALL TOTALLY DESTROYED. THE CAR WAS BURNED TO BADLY FOR THE INVESTIGATORS TO DETERMINE EXACTLY WHERE THE EXPLOSION CAME FROM EXCEPT SOMEWHERE UNDER THE HOOD. *AK