2002 CHEVROLET SILVERADO Complaints
View complaints related to 2002 CHEVROLET SILVERADO. The complaints found here are submitted by actual consumers with first hand experience. There are more than 670 complaints submitted for the 2002 CHEVROLET SILVERADO. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2002 CHEVROLET SILVERADO- QUEENSBURY, NY
2002 CHEVROLET SILVERADO - 2ND BRAKE LINE FAILURE IN PAST 6 MONTHS. AVOIDED ACCIDENT BY PULLING INTO PARKING LOT. ALL BRAKE LINES EXTREMELY CORRODED. YOU CURRENTLY HAVE AN INVESTIGATION INTO THIS PROBLEM - HERE IS ANOTHER CASE. ALL BRAKE LINES NEED TO BE REPLACED. ACCORDING TO DEALER, THEY HAVE NO SERVICE BULLETINS ON THIS, AND IT WILL COST "THOUSANDS OF DOLLARS". THIS IS A PICKUP WITH 40K MILES ON IT. MY WIFE COULD HAVE BEEN SERIOUSLY INJURED BY THE TOTAL LOSS OF BRAKES SHE EXPERIENCED. THIS PROBLEM WARRANTS AN IMMEDIATE RECALL! *TR
Source: NHTSA WEB SITE -
2002 CHEVROLET SILVERADO- BROOKFIELD, CT
TOTAL BRAKE FAILURE. COMPLETELY RUSTED THROUGH BRAKE LINES. REAR WHEEL DRUMS RUSTED THROUGH, BACKING PLATE AND EMER. BRAKE ROTTED AWAY. NEARLY CAUSING A SEVERE ACCIDENT ON INTERSTATE. I WAS UNABLE TO STOP MY VEHICLE, AND HAD TO COAST TO A STOP. FORTUNATELY, I WAS NOT IN TRAFFIC, AND NO ONE WAS INJURED. THE POTENTIAL WAS THERE FOR A SERIOUS ACCIDENT. I WROTE TO GM TWICE IN JUNE, THEY NEVER ACKNOWLEDGED EITHER LETTER. *TR
Source: NHTSA WEB SITE -
2002 CHEVROLET SILVERADO- WILSON, NC
UPPER STEERING COLUMN INTERMEDIATE SHAFT CLUNKING NOISE WHEN TURNING OR ON BUMPY ROAD, HAVE TO REPLACE THIS PART AT MY COST. GM KNOWS ABOUT THIS COMMON DEFECT BUT THERE IS NO RECALL ON THIS PART EVEN THOUGH THEY MANUFACTURED 2 REPLACEMENT SHAFTS TO FIX THIS PROBLEM. I DON'T KNOW WHY THERE IS NO RECALL. SEEMS A STEERING ISSUE IS IMPORTANT. *TR
Source: NHTSA WEB SITE -
2002 CHEVROLET SILVERADO- MOUNT HOLLY, NJ
TL* THE CONTACT OWNS A 2002 CHEVROLET SILVERADO. THE CONTACT WAS TRAVELING 50 MPH WHEN HE APPLIED THE BRAKES AND THE BRAKE PEDAL WENT INTO THE FLOORBOARD. THE BRAKES DID NOT RESPOND. THE CONTACT APPLIED THE EMERGENCY BRAKE IN ORDER TO STOP THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED FOR THE FAILURE. THE CONTACT STATED THAT THE REAR ROTORS WERE ENTIRELY RUSTED THREE YEARS PRIOR TO THE FAILURE. THE CURRENT AND FAILURE MILEAGE WAS 49,000. UPDATED 3/8/11 *CN THE CONSUMER STATED HE NOTICED BRAKE FLUID WAS LEAKING FROM TWO OF THE STEEL BRAKE LINES AND THEY WERE COMPLETELY CORRODED. THE FRONT BRAKE LINE RUPTURED WHICH WAS LOCATED BELOW THE DRIVERS SEAT ON THE OUTSIDE OF THE FRAME RAIL AND THE REAR BRAKE LINE HAD RUPTURED AS WELL, WHICH WAS LOCATED ON THE DRIVERS SIDE WHEEL WELL. ALL SEVEN BRAKE LINES ALONG THE FUEL LINES SHOWED SOME DEGREE OF CORROSION AND NEEDED TO BE REPLACED.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 CHEVROLET SILVERADO- DUBUQUE, IA
TL* THE CONTACT OWNS A 2002 CHEVROLET SILVERADO. THE CONTACT STATED THAT APPROXIMATELY 2 MONTHS AGO SHE BEGAN TO NOTICE THAT THE DRIVER SIDE DOOR LATCH WILL NOT STAY LATCHED. THE DOOR FLEW OPEN WHILE SHE WAS GOING AROUND A CORNER AT APPROXIMATELY 35 MPH. SHE ALSO SAID THAT THE DOOR HANDLE DOES NOT GO IN AFTER SHE PULLS IT OUT TO OPEN THE DOOR AND AS A RESULT YOU CAN NOT GET OUT OF THE VEHICLE IF YOU ARE INSIDE. THE DEALER HAD NOT BEEN CONTACTED. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 50,000. UPDATED 01/03/11
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2002 CHEVROLET SILVERADO- OXFORD, WI
TL* THE CONTACT OWNS A 2002 CHEVROLET SILVERADO. THE CONTACT WAS DRIVING 25 MPH AND APPROACHING A STOP. THE BRAKE PEDAL BECAME EXTREMELY STIFF AND RESISTANT TO THE CONTACT'S ATTEMPTS TO BRAKE. THE FAILURE WOULD CAUSE AN INCREASE IN BRAKING DISTANCE AND TIME THAT IT TOOK TO STOP THE VEHICLE. THE ABS WARNING LIGHT WAS ALSO ILLUMINATED. THE CONTACT STATED THAT THE BRAKE PEDAL WOULD INTERMITTENTLY VIBRATE AND THE CONTACT WOULD HAVE TO REPEATEDLY PUMP THE BRAKES IN ORDER TO STOP THE FAILURE. THE BRAKE PADS AND ROTORS WERE REPLACED BY AN INDEPENDENT REPAIR FACILITY YET THE ABS WARNING LIGHT REMAINED ILLUMINATED. THE FAILURE RECURRED WITHIN THREE DAYS OF THE REPAIR. THE CONTACT STATED THAT HE DID NOT FEEL SAFE DRIVING THE VEHICLE TO AN AUTHORIZED DEALER WHICH WAS SEVERAL MILES FROM HIS RESIDENCE. THE MANUFACTURER WAS CONTACTED THREE TIMES AND WOULD NOT PROVIDE ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 104,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 CHEVROLET SILVERADO- WARRENTON, VA
TL* THE CONTACT OWNS A 2002 CHEVROLET SILVERADO. THE CONTACT STATED WHILE BRAKING FROM SPEEDS OF 5 MPH THE ANTILOCK BRAKES ENGAGED, INCREASING STOPPING DISTANCE BY APPROXIMATELY SEVEN FEET. THE DEALER ADVISED HIM THAT THE ROTORS, BRAKES AND SPEED SENSOR WOULD NEED TO BE REPLACED. THE CONTACT WAS ABLE TO LOCATE A RECALL FOR THE FAILURE BUT WAS ADVISED THAT HIS VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 05V379000 (SERVICE BRAKES, HYDRAULIC: ANTILOCK). THE CONTACT STATED HE HAD EXPERIENCED THE FAILURE BEFORE AND REPAIRS WERE MADE BY THE DEALER. THE FAILURE MILEAGE WAS 72,000 AND THE CURRENT MILEAGE IS 153,847 UPDATED 08/17/10. *LJ THE CV BOOT WAS LEAKING. UPDATED 09/28/10
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 CHEVROLET SILVERADO- MACOMB, MI
TL* THE CONTACT OWNS A 2002 CHEVROLET SILVERADO. WHILE DRIVING AT 65 MPH, THE CONTACT NOTICED THAT THE VEHICLE WOULD NOT ACCELERATE FORWARD. THE VEHICLE WAS TAKEN TO THE DEALERSHIP WHERE THE CONTACT WAS INFORMED THAT THE FUEL INJECTORS NEEDED TO BE REPLACED. FIVE YEARS PRIOR TO THIS FAILURE, THE CONTACT HAD THE FUEL INJECTORS REPLACED. THE FAILURE MILEAGE WAS APPROXIMATELY 170,000. THE CURRENT MILEAGE WAS APPROXIMATELY 173,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 CHEVROLET SILVERADO- MENTOR, OH
TL* THE CONTACT OWNS A 2002 CHEVROLET SILVERADO. THE CONTACT RECEIVED REPAIRS TO THE VEHICLE UNDER NHTSA CAMPAIGN ID NUMBER: 05V379000 (SERVICE BRAKES, HYDRAULIC: ANTILOCK) IN DECEMBER 2005. MOST RECENTLY, WHILE BRAKING FROM RELATIVELY LOW SPEEDS OF 5 MPH, THE ABS BEGAN ABNORMALLY VIBRATING AND THE BRAKES WOULD NOT ENGAGE. THE CONTACT WAS UNABLE TO STOP THE VEHICLE AND PROCEEDED TO CRASH INTO THE REAR OF A PRECEDING VEHICLE. THE DEALER CONFIRMED THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER THE RECALL AND ADVISED THE MANUFACTURER WAS ONLY LIABLE FOR ONE FREE REPAIR. THE VEHICLE WAS REPAIRED AT THE CONTACT'S EXPENSE. THE FAILURE MILEAGE WAS 106,800 AND THE CURRENT MILEAGE WAS 106,914.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 CHEVROLET SILVERADO- PAVILION, NY
TL*THE CONTACT OWNS A 2002 CHEVROLET SILVERADO. WHILE DRIVING 45 MPH, THE CONTACT PLACED HIS FOOT ON THE BRAKE PEDAL AND THE SPEED FAILED TO DECREASE. THE VEHICLE WAS DRIVEN ONTO THE EMERGENCY LANE. THE CONTACT INSPECTED THE VEHICLE AND NOTICED THAT THE BRAKE LINE WAS LEAKING FLUID. THE CONTACTED FOUND TWO RELATED NHTSA RECALLS, 05V379000 (SERVICE BRAKES, HYDRAULIC, ANTILOCK) AND NHTSA CAMPAIGN ID NUMBER 05V161000 (PARKING BRAKE). THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MECHANIC STATED THAT THE BRAKE LINES WERE ROTTEN AND THAT THE BRAKE SENSOR WAS CORRODED. THE DEALER WOULD NOT OFFER ANY ASSISTANCE. THE ROAD CONDITIONS MAY HAVE BEEN A FACTOR DUE TO SALT ON THE ROADS. THE FAILURE MILEAGE WAS 140,000. THE CURRENT MILEAGE WAS 142,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE