2002 CHEVROLET SILVERADO Complaints

CONSUMER COMPLAINT CONCERNING THE 2002 SILVERADO STEERING ROD PROBLEMS. *TS *JB

2002 CHEVY SILVERADO PICK UP TRUCK WITH ABS ACTIVATION AT LOW SPEED. CAUSES INCREASED VEHICLE STOPPING DISTANCE THAT ALMOST RESULTED IN SEVERAL CRASHES. ACTIVE RECALL UNDER # 05V379000. WORK WAS PERFORMED AT PASADENA GOODYEAR DUE TO A WEEK DELAY INSERVICE APPOINTMENT AT JBA CHEVROLET IN GLEN BURNIE MARYLAND. COMPLAINT AND REQUEST FOR REIMBURSEMENT OF EXPENSES WAS FILES WITH GM UNDER THIER CASE NUMBER OF 1-441050950. DAVE MILLER, 1-866-790-5600, ADVISES THAT EVEN THOUGH OUR VIN NUMBER FALLS UNDER THOSE CAPTURED FOR RECALL AND IS WITHIN THE RECALL STATES AND THE PROBLEM IS CHARACTERISTIC OF HTE RECALL THEY ARE DENYING REIMBURSEMENT BECAUSE I NEVER RECEIVED A RECALL NOTICE. I ADVISED THEM THAT I JUST BOUGHT THE TRUCK TWO WEEKS PRIOR AND WOULD NOT HAVE RECEIVED A NOTICE. I ALSO REQUESTED THAT THEY SEND ME A FORMAL WRITTEN DENIAL OF CLAIM AND THEY WILL NOT AS THEY DO NOT HAVE AUTHORITY TO DO SO. I PAID $1300 TO HAVE THIS SAFETY DEFECT REPAIRED AND THEY WILL NOT REIMBURSE ME FOR MY EXPENSES. ALL TSB'S WERE FOLLOWED AND FAILED TO CORRECT THE POBLEM. THE ONLY RESOLVE WAS THE REPLACEMENT OF BOTH FRONT WHEEL HUBS. REMOVED , DEFECTIVE PARTS ARE AVAILABLE FOR INSPECTION

DT*: THE CONTACT STATED WHILE TRAVELING VARIOUS SPEEDS, THE BRAKES SQUEAKED AND WHEN THE BRAKE PEDAL WAS DEPRESSED, THE VEHICLE SHIMMIED. THE DEALERSHIP DETERMINED THE ROTORS WERE RUSTED FROM THE INSIDE OUT, AND NEEDED TO BE REPLACED.

CLUNKING NOISE COMING FROM THE STEERING COLUMN, CAN BE FELT AT ANY SPEED ESPECIALLY IN GRADUAL TURNS TO LEFT OR RIGHT. HAD PROBLEM FIXED TWICE AT DEALER EXPENSE AS A KNOWN PROBLEM. NOW HAPPENING AGAIN, AFTER HAVING RECEIVED A "REDESIGNED" STEERING SHAFT. WHAT IS THE PROBLEM? SHOULD THE STEERING SHAFT FAIL EVERY 20K MILES? WHAT IF IT COMES LOOSE, ON THE INTERSTATE, AT 70 MPH? SOMEONE SHOULD ACT TO GET THIS RESOLVED PREMONITORY! *NM

CONSUMER COMPLAINTABOUT RECALL 05V37900.. THE CONSUMER WAS TOLD THAT HIS 2002 SILVERADO WAS NOT ONE OF THE MODELS THAT THEY WERE LOOKING INTO. *TS THE CONSUMER EXPERIENCED UNWANTED ABS ACTIVATION AT LOW SPEEDS. THE CONSUMER'S VEHICLE WAS NOT INCLUDED IN THE WHEEL SPEED SENSOR RECALL DUE TO VIN. *NM

BRAKES FAILED DURING EMERGENCY STOP, NEARLY CAUSING SERIOUS ACCIDENT. CHEVROLET DEALER CITED RUSTED BRAKE ROTORS. CHEVROLET REFUSED TO PAY FOR REPAIR, CLAIMING (ACCORDING TO DEALER) LOW MILEAGE (17,031) INDICATED TRUCK "SAT" TOO MUCH, PROMOTING RUST. REAR ROTORS REPLACED IN JUNE, 2005. FRONT ROTORS WERE REPAIRED BUT HAVE NOW BEEN IDENTIFIED AS RUSTED AND IN NEED OF REPLACEMENT (AUGUST, 2006). TWO DEALERS HAVE ACKNOWLEDGED THAT PARTS (COMPOSITE ROTORS) ARE OF INFERIOR QUALITY AND HAVE EXPRESSED THEIR FRUSTRATION THAT GM HAS NOT RECALLED. CHEVROLET REFUSES TO ACKNOWLEDGE THE PROBLEM OR TO ASSIST IN REPAIR COST, CALLING THE SITUATION A "MAINTENANCE ISSUE" CAUSED BY THE ENVIRONMENT (CASE # 1-427-765-013). CHEVROLET CLAIMS THIS IS THE DEALER'S DIAGNOSIS, ALTHOUGH THE DEALER CLEARLY STATED TO ME THAT THE PARTS ARE INFERIOR. I REQUESTED A COPY OF MY FILE AND WAS REFUSED (CHEVROLET CALLS IT "PROPRIETARY" INFORMATION). *NM

2002 CHEVY SILVERADO WAS BEING DRIVEN AND A STEEL BRAKE LINE POPPED WHILE BRAKING FOR A DOWNHILL GRADE, CAUSING LOSS OF BRAKING. IF WE HAD BEEN TOWING OUR HORSE TRAILER AN ACCIDENT WOULD CERTAINLY HAVE OCCURRED. THE BRAKE LINE IS SEVERELY ROTTED AND RUST FLAKES OFF EASILY. THE LINE IS HELD TO THE FRAME, UNDER THE CAB AND NOT IN A LOCATION WHERE DAMAGE OR WEAR SHOULD OCCUR. THE VEHICLE IS TOO NEW AND HAS LOW MILES (55K) AND THIS FAILURE SHOULD NOT HAVE HAPPENED. *JB

DT*: THE CONTACT STATED WHILE APPLYING BRAKE PRESSURE AT 10MPH, THERE WAS AN INCREASED STOPPING DISTANCE. THE VEHICLE WAS INSPECTED BY A DEALER WHO DETERMINED THE WHEEL SPEED SENSOR NEEDED TO BE REPLACED. THERE WAS A NHTSA RECALL, # 05V379000, REGARDING THE ANTILOCK BRAKES. THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN. THE MANUFACTURER WAS CONTACTED.

DT*: THE CONTACT STATED A MANUFACTURER RECALL LETTER # 85068 WAS RECEIVED FOR CORROSION OF THE VEHICLE SPEED SENSORS. THE CORROSION MADE THEM INOPERATIVE. THE VEHICLE WAS TAKEN TO THE DEALERSHIP WHO DETERMINED THE SENSORS COULD NOT BE REMOVED WITHOUT DAMAGING THE ROTORS. THE REPAIR WAS OFFERED AT COST,*AK

2002 SILVERADO K1500 BRAKE PEDAL FAILED TO STOP THE VEHICLE. *TS ***NAR*** THE CONSUMER WAS TOLD ALL OF THE BRAKE LINES BETWEEN THE MASTER CYLINDER AND ELECTRO HYDRAULIC CONTROL UNIT WERE RUSTED AND SOME WERE LEAKING FLUID. *JB