2002 CHEVROLET SILVERADO Complaints
View complaints related to 2002 CHEVROLET SILVERADO. The complaints found here are submitted by actual consumers with first hand experience. There are more than 670 complaints submitted for the 2002 CHEVROLET SILVERADO. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2002 CHEVROLET SILVERADO- ROCKTON, IL
DT: THE CONTACT STATES SINCE PURCHASE THE BRAKES HAVE BEEN WEAK WHEN PULLING HIS BOAT AND MAKING EMERGENCY STOPS. HE STATES WITH BOTH FEET ON THE BRAKE PEDAL, IT FEELS SPONGY AND IT GOES TO THE FLOOR. THE VEHICLE DOES NOT STOP ANY FASTER WHEN THE BRAKES ARE PRESSED HARDER. THE TRAILER FOR THE BOAT DOES NOT HAVE ANY BRAKES AND BOTH WEIGH APPROXIMATELY 2000 POUNDS. THE PULLING CAPACITY FOR THE VEHICLE IS 7200 POUNDS. THE VEHICLE HAS BEEN TO THE DEALERSHIP AND THEY STATE THE BRAKES ARE WORKING PROPERLY; THEREFORE, NO REPAIRS HAVE BEEN MADE. THEY HAVE NOT DRIVEN THE VEHICLE WITH THE TRAILER AND BOAT ATTACHED. *AK
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 CHEVROLET SILVERADO- ROOSEVILLE, MN
1) APPROACHING A STOP SIGN AT 20 MPH. APPLIED BRAKES WITH 100 FT TO GO TO STOP SIGN. PAVEMENT DRY UNDER DRIVERS SIDE WHEELS. PAVEMENT LESS THAN 20% SNOW/ICE COVERED UNDER PASSEANGER WHEELS. TEMPERATURE 0 DEGREES F. 3:00 PM 2) I APPLIED THE BRAKES 100 FEET FROM THE STOP SIGN. THE ABS FIRED PREVENTING THE BRAKES FROM ENGAGING. TRANSMISSON DID DID NOT DISENGAGE. TRIED RELEASING BRAKES AND REAPPLYING, BUT ABS CONTINUED TO FIRE. PICKUP DID NOT SLOW AT ALL DUE TO TRANSMISSON CONTINUING TO BE ENGAGED AT THROTTLE IDLE. CAR AHEAD OF ME AT STOP SIGN WAS DAMAGED CONSIDERABLY IN RIGHT REAR QUATER. MY PICKUP RECEIVED MINOR DAMAGE TO FRONT. 3) CORRECTIVE ACTION NOT TAKEN YET. LOOKING INTO OPTIONS FOR REPLACEMENT OF ABS. RECALL EXISTS IN OTHER NORTHERN STATES FOR THIS DEFECT, BUT NOT IN MINNESOTA. *NM
Source: NHTSA WEB SITE -
2002 CHEVROLET SILVERADO- NEW CASTLE , IN
DT: THE CONTACT COMPLAINED ABOUT ABS BRAKE PROBLEMS. THE VEHICLE WAS TAKEN IN TO THE DEALERSHIP NUMEROUS TIMES TO HAVE THE ABS BRAKES WORKED ON. THE ABS LIGHT CAME ON. THEY TOOK THE VEHICLE TO THE DEALERSHIP THE FIRST TIME TO HAVE THE LIGHT CHECKED. THE PROBLEM WITH THE LIGHT WAS REPAIRED. THE SECOND TIME THE VEHICLE WAS TAKEN TO THE DEALERSHIP TO HAVE THE ROTORS CHANGED. THE THIRD TIME THE VEHICLE WAS AT THE DEALERSHIP THE BRAKE PADS WERE CHANGED. ALSO, THE ROTORS WERE TURNED. THE FOURTH TIME THE VEHICLE WAS TAKEN IN TO THE DEALERSHIP IT WAS STILL HAVING THE SAME PROBLEMS. REPAIRS TO THE VEHICLE WERE MADE AT CONTACT'S EXPENSE. AT THIS TIME THERE WAS NHTSA RECALL CAMPAIGN 05V379000. RECALL REPAIRS WERE DONE. THE VEHICLE CURRENTLY HAS THE SAME PROBLEMS AS BEFORE. *AK UPDATED 03/03/06. *JB
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 CHEVROLET SILVERADO- CARNATION , WA
DT: THE CONTACT STATE VEHICLE ROLLED OUT OF THE DRIVEWAY WITH THE PARKING ASSIST BRAKE ON. THERE WAS A RECALL FOR THE MANUAL TRANSMISSION BUT NOT FOR THE AUTOMATIC TRANSMISSION. THE DEALERSHIP STATED THE PARKING ASSIST BRAKE WORE OUT. CONTACTED THE MANUFACTURER, WAS REFERRED BACK TO DEALERSHIP. NO REPAIRS MADE. PHONE INTERVIEW UPDATE (APRIL 3, 2006): THE COMPLAINANT HAD THE 4-WHEEL DRIVE TRANSFER CASE PLACED IN NEUTRAL, WHICH EFFECTIVELY RENDER THE AUTOMATICE TRANSMISSION (IN THE 'P' POSITION) PARKING PAWL INEFFECTIVE IN IMMOBILIZING THE VEHICLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 CHEVROLET SILVERADO- SOAP LAKE, WA
I AM WRITING TO INFORM YOU OF A TIRE PROBLEM I HAD THE OTHER DAY WITH ONE OF YOUR FIRESTONE STEELTEX RADIAL A/T LT 245 75 R16 TEN PLY TRUCK TIRE. THE OTHER INFO ON THE TIRE IS 120/116 R M&S. DOT VH11 BAAC 2801, 008009, DA807T. I HAVE ONLY 23,000 MILES ON THESE TIRES. THEY CAME ON THE VEHICLE WHEN I PURCHASED IT NEW. IT WAS ON THE PASSENGER SIDE REAR OF MY 2002 CHEVY DURAMAX. 2500 HD. HAD 80 PSI AS REQUIRED AND I HAD MY CAMPER ON. RIGHT AT 30 INCHES OF TREAD SEPARATED FROM THE CASING. I WAS LUCKY TO HAVE NOTICED THE PROBLEM BEFORE IT CAME ALL THE WAY OFF AND DID ANY DAMAGE AT ALL TO MY VEHICLE. \WE HAVE NO FIRESTONE DEALER AT ALL IN OUR AREA, AND I COULD NOT TAKE THE CHANCE OF THIS PROBLEM EVER HAPPENING AGAIN WITH THESE TIRES. I HAVE REPLACE ALL 4 TIRES WITH THE SAME SIZE AND LOAD RANGE AS REQUIRED WITH ANOTHER BRAND. ATTACHED ARE SOME PICTURES OF THE TIRE. IS FIRESTONE INTERESTED IN MY PROBLEM, AND WHAT DO I NEED TO DO NOW WITH MY BAD TIRE AND THE REMAINING 3 TIRES? THANK-YOU. *JB
Source: NHTSA WEB SITE -
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2002 CHEVROLET SILVERADO- SARANAC, MI
DT: THE CONTACT RECEIVED A NHTSA RECALL LETTER CAMPAIGN 05V379000 CONCERNING THE ANTI LOCK BRAKES. THE RECALL WORK WAS PERFORMED. HOWEVER, THE DEALERSHIP INFORMED HIM THAT THIS VEHICLE EXPERIENCED A FAILURE WITH THE ABS AND ONCE THE SENSORS CORRODED. THE CONTACT REFUSED TO DRIVE THE VEHICLE BECAUSE HE WAS AFRAID THAT THE SAME ABS FAILURE WOULD OCCUR AT ANY TIME. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ADDITIONAL ASSISTANCE. *AK WHEN THE CONSUMER ATTEMPTED TO STOP THE VEHICLE, THE ABS ACTIVATED AND SUBSEQUENTLY THE CONSUMER HIT A BUILDING. THE CONSUMER STATED HE FELT RESPONSIBLE FOR THE ACCIDENT UNTIL HE RECEIVED THE RECALL NOTICE IN THE MAIL. UPDATED 01/11/06. *JB
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 CHEVROLET SILVERADO- INDIANAPOLIS, IN
I OWN A 2002 CHEVY SILVERADO K-1500 WITH 64,000 MILES. LAST WEEK I WAS PULLING INTO A PARKING SPACE AT 2-3 MPH, AND ALL OF A SUDDEN MY BRAKES FAILED ( PEDAL TO THE FLOOR) AND IT FELT LIKE THE TRUCK ACCELERATED (MY FOOT WAS OFF THE GAS PEDAL. I RAN INTO A BRICK WALL, CRACKING SOME PLASTIC ON THE FRONT BUMPER, AND DENTING THE BUMPER ITSELF. LUCKILY, I HIT THE BRICK WALL WITH THE FRONT TOW HOOK. THE NEXT DAY I TOOK MY TRUCK TO STANLEY CHEVROLET AND HAD THEM LOOK FOR ANY PROBLEMS. THE TRUCK WAS TAKEN THERE EARLIER IN THE FALL, TO CORRECT THE ABS RECALL. STANLEY, COULD NOT FIND ANY PROBLEM. I WOULD ALSO LIKE TO SUBMIT THAT MY EMERGENCY BRAKE SYSTEM IS COMPLETELY WORN OUT. WHICH IS ODD SINCE I HAVE NEVER USED THEM. *NM
Source: NHTSA WEB SITE -
2002 CHEVROLET SILVERADO- MIDDLETOWN, DE
BOTH POWER WINDOW ASSEMBLIES FAILED WITHIN MONTHS OF EACH OTHER AND BOTH UNITS FAILED IN THE SAME MANNER. THERE IS A PLASTIC TO METAL CONNECTIONS THAT FAILED ON BOTH UNITS. THE PASSENGERS SIDE FAILED IN LATE SEPTEMBER 2005 AND THE DRIVERS SIDE DECEMBER 9, 2005. BOTH UNITS HAD TO BE REPLACED, OLD PARTS NOT AVAILABLE. *JB
Source: NHTSA WEB SITE -
2002 CHEVROLET SILVERADO- COLUMBIA, MO
DT: THE CONTACT PURCHASED A 2002, CHEVROLET SILVERADO NEW IN 2002 FROM RON MARHOFFER CHEVROLET IN NORTHEAST OHIO, WHERE HE RESIDED UNTIL EARLY 2005. DURING THE SUMMER OF 2005 ABS INTERMITTENTLY ACTIVATED AT LOW SPEEDS. BY THE END OF SEPTEMBER 2005 THIS PROBLEM WAS OCCURRING ALMOST EVERY TIME THE VEHICLE CAME TO A STOP. CONTACTED CHEVROLET AND A SERVICE APPOINTMENT WAS MADE AT LOCAL DEALER, PERRY CHEVROLET, IN COLUMBIA, MO. THE DEALERSHIP SENT THE CONTACT HOME WITHOUT CORRECTING THE PROBLEM. WHILE THERE WAS A RECALL COVERING 2002 SILVERADOS IN THE STATE OF OHIO, THERE SEEMED TO BE SOME QUESTIONS AS TO WHETHER OR NOT THIS VEHICLE WAS COVERED. THE CONTACT BELIEVED THIS VEHICLE WAS UNSAFE TO DRIVE IN ITS CURRENT CONDITION, SINCE THE STOPPING DISTANCE WAS UNPREDICTABLE, ESPECIALLY IN PLACES SUCH AS PARKING LOTS. *AK AS OF 12-13-05 THE VEHICLE HAS BEEN REPAIRED. UPDATED 01/11/06.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 CHEVROLET SILVERADO- YORKLYN, DE
GM RECALL NO. 05042 IS NOT LIMITED TO TRUCKS WITH MANUAL TRANSMISSIONS. I HAVE TALKED TO OTHER OWNERS OF SILVERADO TRUCKS WITH AUTOMATIC TRANSMISSIONS WHO HAVE REPORTED PARKING BRAKE FAILURES. SERVICE BRAKES ARE NOT AFFECTED. *JB
Source: NHTSA WEB SITE