2002 CHEVROLET SILVERADO Complaints

THE COUNTY IN WHICH WE LIVE RECEIVES OVER 100+ INCHES OF SNOW ON AVERAGE. THE STATES THAT SURROUND US, WEST VIRGINIA AND PENNSYLVANIA, ARE CONSIDERED BY YOUR DEFINITION TO BE IN THE "RUST BELT" OUR STATE AND COUNTY ROAD CREWS USE A LOT OF SALT AND CHEMICALS ON THE ROADS IN THE WINTER DUE TO THE HIGH AMOUNT OF SNOW THAT WE RECEIVE EACH YEAR. FOR THIS REASON WE FEEL THAT YOU SHOULD CONSIDER THIS AREA IN THE COVERAGE ZONE FOR THE SAFETY RECALL OF THE FRONT WHEEL SPEED SENSOR CORROSION. THE SILVERADO WOULD MAKE NOISES, VIBRATE AND WOULD FEEL LIKE IT WAS NOT GOING TO STOP IN THE NECESSARY AND APPROPRIATE DISTANCE AT LOW SPEEDS. THE BRAKES FELT MUSHY AND WOULD VIBRATE WHEN COMING TO A STOP. AT FIRST IT ONLY HAPPENED INFREQUENTLY, BUT THEN BEGAN TO HAPPEN ALL THE TIME. THE SILVERADO WAS TAKEN TO THE LOCAL DEALERSHIP TO BE SERVICED AND THE TECHNICIAN TESTED BOTH THE LEFT AND RIGHT FRONT SENSORS. THE TECHNICIAN THEN TRIED TO REMOVE AND CLEAN THE ABOVE MENTIONED PARTS, WHICH COULD NOT BE DONE. THE RESULT WAS THAT A NEW HUB ASSEMBLY ON BOTH SIDES WAS INSTALLED . AFTER THIS REPAIR WAS COMPLETED, BOTH THE RIGHT AND LEFT SIDES WERE RETESTED AND FOUND TO BE WORKING OK. THERE HAVE BEEN NO PROBLEM SINCE THIS REPAIR WAS COMPLETED. THE OLD PARTS ARE AVAILABLE FOR INSPECTION IF NEEDED. *NM

DT: THE CONTACT STATED THE DEALER DIAGNOSED THE PROBLEM AS THE ABS SIGNAL DROPPING OUT AT LOW SPEEDS. THIS VEHICLE WAS SHOWING THE SAME SYMPTOMS AS INDICATED IN THE RECALL. THE DELAER TOLD HER ON 11-05-29005 THIS VEHICLE WAS NOT INVOLVED ON 11-05-05 THE WHEEL SPEED SENSORS HAD TO BE REPLACED AT THE CONTACT'S EXPENSE.*AK

CONSUMER LETTER REGARDING SAFETY DEFICIENCY ON 2002 CHEVROLET SILVERADO BRAKING SYSTEM. *TS THE BRAKE ROTORS AND CALIPERS HAVE BEEN REPLACED SEVERAL TIMES. *NM

DT: THE CONTACT RECEIVED NHTSA RECALL LETTER 05V379000 CONCERNING ABS BRAKE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALERSHIP FOR REPAIRS. UPON LEAVING THE DEALERSHIP EXPERIENCED THE SAME ABS BRAKE PROBLEMS AS THOSE PRIOR TO THE REPAIRS. THE DEALERSHIP THEN DROVE THE VEHICLE AND COULD NOT DUPLICATE THE PROBLEM. GENERAL MOTORS TOLD HIM IF THE DEALERSHIP COULD NOT DUPLICATE THE PROBLEM THEN THERE WAS NOTHING THEY COULD DO. THE VEHICLE WAS TAKEN TO ANOTHER SERVICE STATION, AND THEY TOLD HIM THE PROBLEM WAS STILL WITH THE ABS. *AK UPDATED 11/29/2005 - *NM

WHILE DRIVING ON A RURAL ROAD AT NIGHT, THE HEADLIGHTS ON MY PICKUP TRUCK WENT OUT. BECAUSE OF GROUND FOG, I WAS UNABLE TO USE HIGH BEAMS AND RESORTED TO FOG LIGHTS UNTIL I REACHED MY DESTINATION. THIS PROBLEM THEN OCCURRED PERIODICALLY WHEN I DROVE AT NITE. THE HEADLIGHTS WOULD SHUT OFF. EVENTUALLY I WAS ABLE TO DETERMINE THAT WHEN I RAISED AND LOWERED THE TILT WHEEL, THE HEADLIGHTS WOULD SHUT OFF AND TURN ON. AT CERTAIN POINTS IN THE TILT WHEEL RANGE OF MOTION, THE HEADLIGHTS WOULD SHUTOFF AND STAY OFF UNTIL I RAISED OR LOWERED THE STEERING WHEEL SLIGHTLY. I WAS NOT TRAVELING AT A HIGH RATE OF SPEED THE FIRST TIME THIS PROBLEM APPEARED BUT I HAD JUST EXITED THE INTERSTATE. I ALSO WAS THANKFULL THAT MY WIFE HAD NOT BEEN DRIVING BECAUSE SHE MAY HAVE REACTED DIFFERENTLY AND A VEHICLE CRASH MAY HAVE BEEN THE RESULT. SINCE THE VEHICLE, A 2002 CHEVY SILVERADO LT 1500 4WD, WAS OUT OF WARRANTY, I TOOK THE VEHICLE TO A NEIGHBORHOOD AUTO REPAIR SHOP WHERE I HAVE DONE BUSINESS BEFORE. THE MECHANIC EVENTUALLY REMOVED THE "TURN SIGNAL/MULTIFUNCTION LEVER". AT A POINT WHERE THE WIRING HARNESS PLUGS INTO THE SWITCH HE AND I BOTH OBSERVED SEVERAL BURNED WIRES AS WELL AS THE INSULATION THAT APPEARED TO HAVE BEENED BURNED OFF. A NEW MULTI FUNCTION SWITCH WAS ORDERED AND INSTALLED. EVERYTHING SEEMS TO WORKED FINE NOW. FORTUNATELY NO FIRE OCCURRED AND THERE WAS NO CRASH OR INJURY. I HAVE THE OLD PART AND WILL RETAIN IT. I CONTACTED GENERAL MOTORS CUSTOMER ASSISTANCE AND REPORTED THE INCIDENT AND RECEIVED A SERVICE REQUEST CASE FILE NUMBER OF 1-372503129. THE PERSON I SPOKE WITH ADVISED ME THAT THERE HAD BEEN NO RECALL OR SERVICE BULLETIN CONCERNING THAT PROBLEM.

DT: THE CONTACT STATED THAT WHEN APPLYING BRAKE PRESSURE TO MAKE A SUDDEN STOP THE ABS DID NOT ACTIVATE. THERE WAS NO FEELING OF PULSATION. THERE WAS EXTENDED STOPPING DISTANCE. WAS ABLE TO AVOID A REAR END COLLISION. THE CONTACT TOOK THE VEHICLE TO A DEALER, WHO INSISTED THE DISC BRAKES DELAMINATED. THERE WAS NHTSA RECALL , BUT THIS VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO VIN ALTHOUGH THE VEHICLE EXPERIENCED THE SAME ABS PROBLEM AS INDICATED IN THE RECALL. NO REPAIRS HAVE BEEN MADE AT THIS TIME. *AK UPDATED 12/7/2005 - THE VEHICLE WAS TAKEN TO THE DEALER WHO DETERMINE THAT THE SPEED SENSOR WAS CORRODED. THE DEALER INFORMED THE CONSUMER THAT THERE WAS A RECALL FOR THE 1500 SILVERADO BUT NOT THE 2500HD SILVERADO. *NM

TRUCK WILL NOT COME TO A COMPLETE STOP. I RAN INTO ANOTHER PERSON COMING TO A STOP. TRUCK WILL JUST KEEP ROLLING A LITTLE EVEN WITH THE BRAKES FULLY DEPRESSED. TALKED TO A COUPLE OF SERVICE STATIONS AND THEY SAID IT WAS MY ABS SENSORS IN THE FRONT HUBS. GM HAS A RECALL BUT NOT IN MY STATE AND THAT IS WHY I AM FILING A COMPLAINT. *JB

DT: THE CONTACT STATED ANTI -LOCK BRAKES WERE ACTIVATING AT LOW SPEEDS. ROAD SALT CORROSION LED TO FALSE BRAKE SENSOR READINGS, CAUSING ANTI LOCK BRAKES TO ACTIVATE AT WRONG SPEEDS. WHILE DRIVING IN A PARKING LOT THE CONTACT RAN OVER A CONCRETE PARKING BARRIER BECAUSE HE COULD NOT STOP. THE PARKING LOT WAS DRY. HE HAD NOT CONTACTED THE MANUFACTURER. TOOK VEHICLE TO A DEALERSHIP, AND THEY WERE ABLE TO CLEAN THE SENSORS.*AK THE CONSUMER DIDN'T LEARN ABOUT THE RECALL UNTIL AFTER HE PAID FOR THE REPAIRS. UPDATED 11/29/05. *JB UPDATED 11/29/05. THE CONSUMER CONTACTED THE MANUFACTURE AND WAS TOLD THAT WISCONSIN WAS EXCLUDED FROM THE RECALL. THE CONSUMER WAS NOT AWARE OF THE RECALL UNTIL AFTER THE DEALER HAD REPAIR THE PROBLEM. THE CONSUMER REQUEST REIMBURSEMENT FOR THE REPAIRS. *NM

MY 2002 CHEVROLET SILVERADO TRUCK HAS STARTED EXPERIENCING SYMPTOMS OF LOW-SPEED ABS BRAKE FAILURES. *NM

DT: THE CONTACT STATES HE OWNS A 2002 CHEVROLET SILVERADO 2500 HD PICK-UP. WHILE DRIVING HE HEARD A POPPING SOUND FROM UNDERNEATH THE HOOD. THE STEERING BECAME ALMOST IMPOSSIBLE TO CONTROL, AND WHEN THE BRAKES WERE APPLIED IT WAS ALMOST IMPOSSIBLE TO STOP THE VEHICLE. UPON INSPECTION FROM A SERVICE DEALER, IT WAS DETERMINED THAT THE SHAFT IN THE POWER STEERING PUMP BROKE. THE DEALER STATED THAT THE POPPING SOUND WAS WHEN THE SHAFT BROKE. THE DEALER HAD TO REPLACE THE OLD POWER STEERING PUMP WITH A NEW AND IMPROVED POWER STEERING PUMP. THE MANUFACTURER STATED THERE WAS A RECALL FOR THE 2000 CHEVROLET SILVERADO 2500 HD PICK-UP, BUT THE RECALL DID NOT EXTEND PAST THE 2000 MODEL YEAR TRUCK.*AK