2002 CHEVROLET SILVERADO Complaints
View complaints related to 2002 CHEVROLET SILVERADO. The complaints found here are submitted by actual consumers with first hand experience. There are more than 670 complaints submitted for the 2002 CHEVROLET SILVERADO. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2002 CHEVROLET SILVERADO- GREENWELL SPRINGS, LA
DT: THE REVERSE GEAR WENT OUT IN THE TRANSMISSION THAT COST $800.00 TO FIX. TOOK VEHICLE TO MORRIS TRANSMISSION SERVICE, AND THE DEALER RECOMMENDED TO THEM THAT SINCE THE WARRANTY EXPIRED THEY HAVE BEEN AFTER GM TO CHANGE IT BECAUSE IT WAS THE SAME PART THAT BROKE EVERY TIME. IT WAS NOT A STRONG ENOUGH PART FOR THE TRANSMISSION. THIS HAPPENED AROUND AUGUST 4, 2005. *AK *JB
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 CHEVROLET SILVERADO- HARTLAND, MI
GM OEM HITCH FAILURE. SQUARE RECEIVER TUBE IS BENDING UP-WARD. WELDS AT ROUND CROSS TUBE JOINTS ARE SHOWING SIGNS OF CRACKING. DEALER STATED IN THEIR INVOICE AFTER CHECKING PROBLEM THAT "TRAILER HITCH IS STARTING TO BEND UPWARD. HITCH BENT, INSPECTED AND FOUND THE REAR WELDS MOVED 1/8 INCH". DEALER TECHNICIAN STATED HE DIDN'T RECOMMEND PULLING ANYTHING HEAVY DO TO THE CONDITION OF THE OEM HITCH. DEALER STATED THE HITCH IS OUT OF WARRANTY PERIOD, NEW AND/OR REPLACEMENT HITCH WOULD BE CUSTOMER RESPONSIBILITY. TRAVEL TRAILER CONNECTED TO GM OEM HITCH FALLS WITHIN ALL MANUFACTURERS VEHICLE AND HITCH SPECIFICATIONS. I REPLACED WITH CLASS V AFTERMARKET HITCH, AND NOTICED UPON REMOVING THE GM OEM HITCH THAT THE TRUCK REAR BUMPER CROSSMEMBER WAS BENT AT THE POINT WHERE THE ORIGINAL OEM HITCH MOUNTED. *NM
Source: NHTSA WEB SITE -
2002 CHEVROLET SILVERADO- MANNFORD, OK
DT: CONSUMER STATES THE DRIVERS SEAT SLID FORWARD SIX INCHES FROM BACK, IT BROKE AND HIT THE TILT LEVER. IT CAUSEDTHE CONSUMER'S AUNT TO HAVE A BROKEN BACK, AND SHE WAS PARALYZED FROM THE WAIST DOWN. THIS HAPPENED ON OCTOBER 3, 2005, CONSUMER STATED THAT HER AUNT HAD FOOT ON THE BRAKES, BUT THE VEHICLE ACCELERATED INSTEAD OF SLOWING DOWN. THERE WAS NO FOREWARNING BEFORE THIS HAPPENED. AT THIS TIME CONSUMER HAS NOT CONTACTED THE DEALER OR MANUFACTURER.*AK
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 CHEVROLET SILVERADO- BRISTOL, CT
REPLACE REAR ROTORS ON VEHICLE WITH 27,000 MILES ON IT. LITTLE WEAR ON PADS. MFG ROTORS WERE OBVIOUSLY DEFECTIVE. I HAVE ORIGINAL ROTORS AND THE METAL IS BREAKING APART. *NM
Source: NHTSA WEB SITE -
2002 CHEVROLET SILVERADO- BELMONT, CA
I HAD JUST PARKED MY 2002 CHEVROLET SILVERADO EXTENDED CAB PICKUP TRUCK AND STEPPED OUT TO TALK WITH SOMEONE. THE KEYS WERE NOT IN THE IGNITION AND THE WINDOWS WERE DOWN. MY 4-YEAR OLD SON WHO WAS IN THE REAR SEAT, UNBUCKLED HIMSELF AND REACHED OVER THE DRIVER'S SEAT AND PRESSED THE SEAT POSITION MEMORY BUTTON. THE SEAT RETRACTED AND PINNED HIM BETWEEN THE SEAT AND THE B-PILLAR. AS A RESULT MY SON WAS ASPHYXIATED AND NEARLY DIED. SINCE HIS CHEST WAS IMMEDIATELY CRUSHED, HE COULD NOT YELL FOR HELP AND HAD I NOT TURNED TO CHECK ON HIM FOR ANOTHER MINUTE HE WOULD HAVE NOT RECOVERED. LUCKILY FOR US AND FOR THE HELP OF A QUICK RESPONDING RESCUE SQUAD, PARAMEDICS, AND EMERGENCY ROOM STAFF, MY SON IS ALIVE AND APPEARS TO BE WELL. MY COMPLAINT LIES WITH THE FACTS THAT THE MEMORY BUTTONS ARE 1) ACCESSIBLE BY A CHILD FROM THE REAR SEAT, AND 2) THAT (UNLIKE A MODERN GARAGE DOOR OPENERS) THE MOTOR MECHANISM WHICH GENERATES A GREAT DEAL OF POWER, DOES NOT SENSE ANY LEVEL OF RESISTANCE. I HAVE SINCE DISCONNECTED THE SEAT POSITION MEMORY BUTTONS ON THE DOOR PANEL. HOWEVER, THIS DESIGN IS PRESENT IN ALL LATE MODEL GM SUVS AND GIVEN THEIR POPULARITY, THIS DESIGN REPRESENTS A GRAVE DANGER TO MANY US FAMILIES AND THEIR CHILDREN. AFTER SOME INTERNET RESEARCH, I FOUND THAT THIS EXACT DESIGN HAS CAUSED PRIOR TRAGEDIES, AS FOLLOWS: THE INQUIRER MAY 31, 2001 POWER SEAT KILLS GIRL, 5, PLAYING IN FAMILY'S SUV WILLISTOWN - A 5-YEAR-OLD GIRL PLAYING AT HOME WAS KILLED TUESDAY NIGHT AFTER SHE CLIMBED INTO THE FAMILY'S SUV AND EVENTUALLY BECAME CRUSHED BETWEEN THE DRIVER'S SEAT AND PART OF THE CAR'S FRAME. THE GIRL WAS PINNED BETWEEN THE SEAT AND A PART OF THE FRAME KNOWN AS THE B-PILLAR BEHIND THE DOOR OF THE 2001 CHEVY TAHOE, POLICE SAID. CHESTER COUNTY CORONER SAID THE GIRL MOST LIKELY WAS CLIMBING THROUGH THE CRACK BETWEEN THE FRONT SEAT AND DOOR WHEN SHE PRESSED ONE OF THE BUTTONS ON A DOOR CONSOLE THAT MOVES THE SEAT TO PRE-PROGRAMMED POSITIONS.*JB
Source: NHTSA WEB SITE -
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2002 CHEVROLET SILVERADO- FORNEY, TX
HELLO: LAST WEEK MY TRANSMISSION GAVE OUT ON MY 2002 CHEVY SILVERADO WHEN I WAS GOING DOWN THE HIGHWAY. AFTER A DETAILED INVESTIGATION, I HAVE DISCOVERED THAT THIS IS A COMMON PROBLEM WITH THIS PARTICULAR TRANSMISSION, AS THEY HAVE CORRECTED IT ON THE 2003 MODELS. I HAVE 58,000 MILES ON MY VEHICLE. THE SUN SHELL IN THE TRANSMISSION "STRIPS" OUT IT'S GEARS DUE TO IMPROPER MATERIAL USED FOR THE PART. THERE IS A TECHNICAL BULLETIN ON THIS MATTER. IT COST ME $2300 TO HAVE IT FIXED. PLEASE LET ME KNOW WHAT I CAN DO. THANKS SO MUCH. *JB
Source: NHTSA WEB SITE -
2002 CHEVROLET SILVERADO- FULTON, NY
ABS BRAKES ENGAGED AT SPEEDS BELOW 5 MILES PER HOUR REGARDLESS OF ROAD CONDITIONS. I NEARLY CRASHED INTO PARKED CARS IN PARKING LOTS, AND MY OWN GARAGE AT HOME. I DID CRASH INTO STEEL DUMPSTER AT WORK. ABS ENGAGED WHILE DOING 5 MPH GOING DOWN A HILL AT WORK. THEY WOULD NOT DISENGAGE AFTER REPEATED ATTEMPTS PRESSING AND RELEASING BRAKES. THE VEHICLE SPED UP DUE TO NO BREAKING AND SLIDE SIDEWAYS WHICH RESULTED IN ME STRIKING A STEEL DUMPSTER AT WORK CAVING IN BOTH DOORS ON THE DRIVER SIDE OF TRUCK. THIS RESULTED IN $4346.38 INSURANCE CLAIM WHICH I PAID A $500.00 DEDUCTIBLE ON. I HAD TO DISCONNECT THE ABS AFTER THAT AS THE CONSTANT ENGAGEMENT OF THE ABS WOULD OCCUR AT ANYTIME I WAS GOING 5 MPH OR LESS. *JB
Source: NHTSA WEB SITE -
2002 CHEVROLET SILVERADO- AKRON, OH
DT: THE CONTACT STATED THE RIGHT REAR BRAKES WERE GRINDING. THE CONTACT TOOK VEHICLE TO DEALER ON 6-27-05 AND THEY REPLACED REAR ROTORS AND PADS. HOWEVER, THE PROBLEM RECURRED. THE PEDAL JERKED/ PULSATED WHEN PUT THE BRAKE ON. IT HAPPENED AT ANY SPEED. THIS VEHICLE WAS NOT INCLUDED IN RECALL 05V790000 DUE TO VIN. THE CONTACT FELT THIS VEHICLE SHOULD HAVE BEEN INCLUDED. *AK *NM
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 CHEVROLET SILVERADO- ROANOKE, VA
DT: THE BRAKES ARE WORKING POORLY. PEDAL GOES TO THE FLOOR BEFORE IT STOPS THE VEHICLE. THE CALLER SAYS IT HAS BEEN LIKE THAT SINCE HE PURCHASED THE VEHICLE. DEALER WILL NOT FIX IT FOR FREE. MANUFACTURER HAS NOT BEEN CONTACTED YET.*AK WHEN THE BRAKES WERE APPLIED THE CONSUMER FELT A VIBRATION AS IF THE ABS ACTIVATED. *JB
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 CHEVROLET SILVERADO- LAKE SAINT LOUIS, MO
GOODYEAR WRANGLER RTS TIRES DEVELOPING SIDEWALL BULGES AND BUMPS.*MR OUT OF CONCERN FOR SAFETY, THE CONSUMER HAD THE TIRES PULLED AT ABOUT 8,000 MILES, AND THE WINTER TIRES INSTALLED. ALL SOUNDS, VIBRATIONS, AND NOISES WENT AWAY AFTER THE TIRE CHANGE (DOT NUMBER OF THE FOUR FAULTY TIRES 306R DOT MD70-D5WR 4903, 308L DOT MD70-D5WR 5003, 403L DOT MD70-D5WR 5003, 233L DOT MD70-D5WR 4803). *BF *NM
Source: CONSUMER LETTER