2002 CHEVROLET SILVERADO Complaints
View complaints related to 2002 CHEVROLET SILVERADO. The complaints found here are submitted by actual consumers with first hand experience. There are more than 670 complaints submitted for the 2002 CHEVROLET SILVERADO. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2002 CHEVROLET SILVERADO- OLIVE BRANCH, MS
2002 CHEVY SILVERADO 1500 Z71 5.3L TRANSMISSION SUN GEAR. AT 37260 MILES THE GEAR FAILED, MY VEHICLE IT DID NOT HAVE REVERSE, AND IT WOULD NOT SHIFT INTO 2ND GEAR. I HAD TO HAVE MY TRANSMISSION REBUILT AND THE TRANSMISSION SHOP SAID THAT IT WAS A COMMON PROBLEM. THE COST TO ME WAS $1963.00 AND IF IT IS A KNOWN PROBLEM FROM THE MANUFACTURER THEN IT SHOULD HAVE BEEN COVERED BY GENERAL MOTORS AND NOT ME OR THE OTHER BUYERS OF THIS MODEL TRUCK. GM OUGHT TO REIMBURSE US FOR THE COST SINCE THEY WERE AWARE OF THE PROBLEM AND COULD HAVE FIXED IT PRIOR TO THE PROBLEM BY RECALLS. *JB
Source: NHTSA WEB SITE -
2002 CHEVROLET SILVERADO- SANFORD, MI
ANTI-LOCK BRAKES ARE KICKING IN AT LOW RATE OF SPEED MAKING IT NEARLY IMPOSSIBLE TO STOP QUICKLY. *JB
Source: NHTSA WEB SITE -
2002 CHEVROLET SILVERADO- WILLIAMSVILLE, NY
AT LOW SPEEDS THE FRONT ANTI-LOCK BRAKES ON MY 2002 CHEVERLOT SILVERADO 4WD TRUCK ENGAGE MAKING IT VERY DIFFICULT TO STOP. IF NOT FOR THE EMERGENCY BRAKE I WOULD HAVE HIT A CAR PULLING INTO THE GAS STATION. *NM
Source: NHTSA WEB SITE -
2002 CHEVROLET SILVERADO- BALTIMORE, MD
DT: CONTACT STATED BRAKES WERE NOT WORKING CORRECTLY. ALL 4 ROTORS WERE RUSTED AFTER 14,000 MILES. HE NOTICED THIS APPROXIMATELY 2 WEEKS AGO AFTER TAKING THE TRUCK ON A TRIP. WHEN HE TOOK VEHICLE TO SERVICE DEALER HE WAS TOLD THAT ALL OF THE ROTORS WERE RUSTED. HE DID NOT NOTICE ANY PROBLEMS PRIOR TO THIS BECAUSE HE DID NOT DRIVE THIS TRUCK VERY MUCH. A 2002 CHEVROLET SILVERADO WITH ONLY 14,000 MILES ON IT. HAS BEEN ON THE INTERNET AND SAW WHERE HE SAW SIMILAR COMPLAINTS ABOUT BRAKES FAILING. *AK
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 CHEVROLET SILVERADO- MANTUA, OH
DT: THE CONSUMER STATES THAT THE BRAKES ON HIS 2002 CHEVROLET SILVERADO ARE SLUGGISH AND MAKING NOISE AND THEY FEEL LIKE THEY ARE GRABBING. THE VEHICLE HAS BEEN IN THE SHOP 3 TIMES FOR THE BRAKES. THEY BRAKES FEEL LIKE THEY DO NOT STOP WHEN APPLYING BRAKE PRESSURE. THE BRAKE PEDAL FEELS SPONGY. THE DEALER CHANGED THREE ROTORS AND BRAKES PADS. THE DEALER COULD NOT GET THE ROTOR OFF ON THE BACK AND THE CONSUMER DID NOT KNOW WHAT WAS WRONG WITH IT. THE DEALERSHIP BROKE THE ABS SENSOR. THE CONSUMER TOOK THE TRUCK BACK TO THE DEALERSHIP AND THEY REPLACED THE SENSOR. THE OWNER OF THE TRUCK HAS NEVER CONTACTED GM. THE VEHICLE IS REGULARLY MAINTAINED AND SERVICED. THE CONSUMER HAS EXPERICINED BRAKE PROBLEMS FOR 3 YEARS. *JB
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2002 CHEVROLET SILVERADO- PATASKALA, OH
I OWN A 2002 CHEVROLET SILVERADO HD 2500 WHICH WAS PURCHASED NEW IN SEPT. 2002. THE VEHICLE REPLACED A 1989 SILVERADO 2500 WHICH HAD 189,000 MILES AT THE TIME OF SALE. NEVER DID I HAVE A BRAKE PROBLEM WITH THAT VEHICLE OR ANY OTHER. SINCE THE TIME OF PURCHASE, THE BRAKES WERE VERY SOFT AND THE VEHICLE SLOW TO STOP. I ATTRIBUTED THIS TO THE WEIGHT OF THE VEHICLE. THE ANTILOCK BREAKS, MY FIRST ON A TRUCK, SEEMED TO ACTIVATE MORE THAN I WOULD EXPECT. I REGULARLY HAVE THE TRUCK SERVICED AT EITHER THE DEALER OR AT A GOODYEAR SERVICE CENTER. IT SHOULD BE NOTED THAT EITHER OF THESE ARE QUICK TO SPOT SOMETHING THAT THEY CAN CHARGE YOU TO REPLACE. THE TRUCK HAS SLIGHTLY OVER 40,000 MILES, ALMOST ALL OF WHICH ARE UNDER HIGHWAY DRIVING CONDITIONS. I COMMUTE 25 MILES WHEN I DO DRIVE IT TO WORK AND THAT IS PRIMARILY AT NON-RUSH HOUR TIMES. ALL BUT THE LAST MILE IS ON THE HIGHWAY OR ON COUNTRY ROADS. IN OTHER WORDS, VERY LITTLE BRAKING. AT LEAST HALF OF THE MILES HAVE BEEN RECORDED ON LONG HIGHWAY TRIPS. I RARELY PULL ANYTHING WITH THE TRUCK. RARELY HAS THE TRUCK CARRIED HEAVY LOADS. RECENTLY I NOTICED THAT THE VEHICLE WOULD VIBRATE VIOLENTLY WHEN I APPLIED THE BREAKS. I TOOK IT TO THE DEALER TO HAVE IT CHECKED. I WAS INFORMED THAT ALL 4 ROTORS NEEDED TO BE REPLACED FOR A COST OF NEARLY $1,200 DOLLARS. I HAVE NEVER EVEN HAD TO REPLACE A PAD ON THE BRAKE SYSTEM - THE PART THAT SHOULD WEAR OUT. THE DEALER AND THE MANUFACTURE JUST SAY THAT IT IS A MAINTENANCE ITEM AND DENY A PROBLEM EXISTS. MY 10 YEAR OLD CAR HAS 85,000 MILESAND JUST RECENTLY HAD THE PADS REPLACED AND THE ROTORS TURNED FOR THE FIRST TIME. IN OTHER WORDS, THIS IS NOT A DRIVING HABIT RELATED PROBLEM. AS I LOOK AT CONSUMER INFORMATION ON THE INTERNET, I FIND THAT I AM NOT ALONE WITH THIS SORT OF PROBLEM. THIS IS A FACTORY DEFECT THAT CAN CAUSE DEATH AND OR INJURY. I AM CURRENTLY AFRAID TO DRIVE THE TRUCK UNTIL SOMETHING IS DONE.
Source: NHTSA WEB SITE -
2002 CHEVROLET SILVERADO- CARNATION, WA
DT: THE CONSUME STATES THAT THE PARKING BRAKE IS NOT HOLDING ON 2002 CHEVROLET SILVERADO. THIS HAS BEEN AN ISSUE FOR ABOUT A MONTH. THE OWNER HAS TAKEN THE TRUCK TO THE DEALERSHIP, AND THEY CLASSIFIED IT AS A NORMAL WEAR ITEM. THEY DEALER IS NOT GOING TO REPLACE THIS FOR FREE. THERE IS A RECALL ON THE MANUAL TRANSMISSIONS BUT NOT THE AUTOMATIC. BUT THE OWNER SAYS THAT THEY SHARE THE SAME PARKING BRAKE SYSTEM. THE OWNER HAS CONTACTED THE MANUFACTURER, AND THEY WERE AWARE OF THE PROBLEM,, AND STATED THAT THERE WAS NO RECALL. NHTSA RECALL 05V161000. ON MANUAL TRANSMISSION. THE OWNER WAS GOING TO HAVE THIS FIXED, BUT IT WILL BE AT HIS EXPENSE. THERE WERE NO PRIOR PROBLEMS WITH THE TRUCK. THERE IS ABOUT 60% OF THE BRAKE LINING LEFT ON THE BACK BRAKES. THE OWNER IS PUSHING THE BRAKE TO THE FLOOR AND IT IS NOT WORKING. *AK
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 CHEVROLET SILVERADO- HASTINGS, NY
WHEN SLOWING DOWN TO STOP, THE ANTI-LOCK BRAKES TAKE OVER AND THE VEHICLE WILL SLIDE OR BECOME UNABLE TO BE STOPPED. ON MORE THAN ONE OCCASION, I HAVE NEARLY HIT SOMEONE OR A PARKED VEHICLE, AS I AM UNABLE TO CONTROL THE BRAKING MECHANISM OF MY VEHICLE. IT IS ONLY A MATTER OF TIME BEFORE I CAUSE AN ACCIDENT OR BECOME INVOLVED IN AN ACCIDENT DUE TO THIS PROBLEM. AT THIS TIME, THERE DOES NOT APPEAR TO BE A FORMAL RECALL, BUT ONLY AN INVESTIGATION. ON A DAILY BASIS, I TRANSPORT MY FAMILY, AND FEAR THAT I WILL HAVE AN AUTO ACCIDENT THAT MAY CAUSE THEM OR SOMEONE ELSE HARM. I AM LOOKING INTO HAVING THE SENSORS REPLACED, AND AWAITING AN ESTIMATE TO DO SO. I WOULD APPRECIATE ANYTHING THAT COULD BE DONE TO RECTIFY, WHAT I AND MANY OTHERS FEEL IS A VEHICLE DEFECT.
Source: NHTSA WEB SITE -
2002 CHEVROLET SILVERADO- KINSMAN, OH
2002 CHEVROLET SILVERADO DEVELOPED A PROBLEM WITH THE ANTI LOCK BRAKE SYSTEM.*MR *JB
Source: CONSUMER LETTER -
2002 CHEVROLET SILVERADO- JACKSON, MI
DT: PREMATURE REAR BRAKE WEAR. THE REAR BRAKE WERE WORE OUT BEFORE FRONT BRAKES AT 4 TIMES THE RATE ON THIS PARTICULAR VEHICLE. THIS HAS BEEN HAPPENING FOR 18 MONTHS. THIS VEHICLE HAS BEEN REGULARLY MAINTAINED. THIS VEHICLE IS ON ITS FIRST SET OF REAR BRAKES. THE FRONT BRAKES ARE ORIGINAL. THE FRONT BRAKES HAVE APPROXIMATELY SEVENTY PERCENT WEAR REMAINING. CONSUMER IS REPLACING THE REAR BRAKES AND ROTORS. THERE ARE SERVICE BULLETINS #1336875, AND #00-05-23-005B. THE BRAKES WERE GRINDING IN THE REAR AND THE ROTORS HAVE BEEN DAMAGED.*AK *M
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE