2002 CHEVROLET SILVERADO Complaints

THERE HAS BEEN A REPEATED CLANKING NOISE FROM THE FRONT OF THE TRUCK WHEN MAKING SHARP TURNS AT SLOW SPEEDS. DEALER R&R SHAFT AND LUBED SPLINES PER BULLETIN 00-02-35-003A. NOISE CAME BACK AFTER A YEAR SO DEALER SAID IT WAS A BAD STEERING SHAFT AND LOOSE AT SPLINES. THEY REPLACED THE STEERING SHAFT A WEEK AGO AND THE NOISE HAS GONE AWAY AT THIS POINT. *JB

THE GAS PEDDLE GETS STUCK AND DOES NOT PRESS DOWN TO ACCELERATE. I HAVE TO TRY TO MASH DOWN ON THE GAS PEDDLE SEVERAL TIMES FOR IT TO WORK. I WAS TOLD THE PROBLEM WAS THE THROTTLE VALVE CABLE WAS MESSED UP AND NEEDED TO BE REPLACED AND THAT THERE WAS CARBON BUILDUP. THE MECHANIC THAT TRIED TO FIX IT SAID HE DRAINED BLACK GUNK OUT OF IT. *JB

THE LEFT AND RIGHT SIDE SEAT BELTS FAILED. THE RETRACTOR SHEARED OFF WHILE DRIVING. DRIVER WAS ABLE TO DRIVE TO THE DEALER, AND MECHANIC DETERMINED THAT BOTH LEFT AND RIGHT SEAT BELT RETRACTORS NEEDED TO BE REPLACED. *AK THE CONSUMERS 2002 CHEVROLET 2500HD HAD SEAT BELT PROBLEMS. THE CONSUMER STATED THAT AS HIS GRANDSON WAS PUTTING ON THE SEAT BELT IT SNAPPED IN HALF.

THE BRAKE PEDAL TENDS TO FALL TO THE FLOOR, CAUSING THE BRAKES TO WORK INTERMITTENTLY AT VARIOUS SPEEDS, RESULTING IN EXTENDED STOPPING DISTANCE WHILE ON THE ROAD. MANUFACTURER WAS NOTIFIED BY OWNER.*AK

REAR DISC BRAKES,ROTORS, PARKING BRAKE SHOES,ALL NEEDED REPLACEMENT AT 35,000 MILES. THEY WERE RUSTED ON. TO THE TUNE OF $652.00 DOLLORS AND WAS TOLD THIS COULD HAPPEN AGAIN IN A YEARS TIME. THERE IS A DEFECT INVESTIGATION # PE03057. *AK

IF THE TRUCK DRIVES OVER THE SLIGHTEST PUMP OR POT HOLE IN THE ROAD THE TAILGATE POPS OPEN. THIS IS DUE TO A FAILURE IN THE LATCHING SYSTEM. DEALERSHIP REPLACED THE LATCHING SYSTEM. THIS IS A COMMON FAILURE WITH THESE VEHICLES. *AK

THE CONSUMER EXPERIENCE PROBLEMS WITH REIMBURSEMENT CLAIM FORM FOR TAILGATE SUPPORT CABLE RECALL. *BF THE CONSUMER HAS SENT IN ALL THE NECESSARY PAPERWORK, HOWEVER HE HAS NOT RECEIVED ANY SETTLEMENT. *SC *JB

STOPPED VEHICLE ON SLIGHT DOWNWARD GRADED DRIVEWAY. PLACE GEAR SHIFT IN NEUTRAL, STEPPED ON BRAKE PEDAL AND APPLIED "PARKING BRAKE". RELEASED BRAKE PEDAL AND FOUND THAT VEHICLE STARTED TO ROLL FORWARD DOWN DRIVEWAY. TRIED RESETTING PARKING BRAKE SEVERAL TIMES BUT IT DID NOT HAVE ANY EFFECT ON KEEPING THE VEHICLE FROM ROLLING. DEALER ADVISED THAT THIS IS A KNOWN PROBLEM NOT COVERED BY WARRANTY AND SUGGESTED THAT I CONTACT THE CHEVROLET CUSTOMER SERVICE REP FOR FURTHER INFORMATION.*AK

WHEN APPLYING BRAKE IN A SUDDEN STOP SITUATION A GRINDING NOISE COULD BE HEARD, AND THE VEHICLE WOULD EXPERIENCE EXTENDED STOPPING DISTANCE. VEHICLE WAS TAKEN TO THE DEALER, WHO REPLACED BOTH REAR ROTORS, AND TURNED BOTH FRONT ROTORS.*AK..DEALER INDICATED THAT BRAKE LINE CUT 1/2 INCH SLITS INTO ROTORS, CAUSING BRAKES TO FAIL. *AK

BROUGHT VEHICLE IN FOR STATE SAFETY INSPECTION AND WAS ADVISED THAT THE FRONT AND REAR BRAKE ROTORS WERE RUSTED AND CRACKING TO A POINT WHERE THEY HAD TO BE REPLACED, AS VEHICLE HAD EXCESSIVE VIBRATION WHEN APPLYING BRAKES AND ROTORS WERE BEYOND REPAIR. THE 2002 SILVERADO HAD 10,500 MILES ON IT AND WAS STILL UNDER CHEVROLETS BASIC 3 YEAR 36000 MILE WARRANTY. LOCAL CHEVROLET DEALER ADVISED ME THAT THIS HAS BEEN A COMMON PROBLEM WITH THE SILVERADO SINCE 1998 AND THAT CHEVROLET WILL NOT COVER THE REPAIR UNDER WARRANTY, AS IT IS A RESULT OF FACTORS BEYOND THEIR CONTROL. LIKE WATER AND SALT ON THE ROADS. *NM