2002 CHEVROLET SILVERADO Complaints

WHILE DRIVING THE VEHICLE MAKING TURNS LEFT OR RIGHT CONSUMER COULD HEAR A CLUNKING NOISE. WHICH SOUNDED LIKE THE UNIVERSAL JOINT. PLEASE PROVIDE ANY FURTHER INFORMATION. *NM DEALER REPLACED THE INTERMEDIATE STEERING SHAFT. GM HAS A BULLETIN ON HOW TO FIX THIS BUT NO RECALL. *BF *NM

ON OCT 13, 2004 MY 2002 CHEVY TRUCK, 2500HD 4WD CREW CAB, WAS STRUCK HEAD ON BY ANOTHER VEHICLE AND A FIRE WAS STARTED UNDER THE HOOD ON THE DRIVERS SIDE. THIS FIRE WAS EXTINGUISHED SEVERAL TIMES BY SMALL EXTINGUISHERS BUT KEPT COMING BACK UNTIL THERE WAS NO EXTINGUISHER LEFT. THE RESULT WAS THE TOTAL DISTRUCTION OF THIS VEHICLE. MY FAMILY AND I AND A FRIEND (4) WERE IN THIS VEHICLE AND FORTUNATELY GOT OUT PRIOR TO THE TRUCK BEING TOTALLY ENGULFED BY FIRE. WE RECOGNIZE THAT IF ANYONE OF USE WERE PINNED IN THIS VEHICLE MORE THAN WE WERE, WE WOULD NOT BE HERE TODAY. THE TRUCK WAS TOTALLY BURNED UP IN 5-10 MINUTES BEFORE THE FIRE DEPARTMENT ARRIVED. WE ARE CONCERNED THAT THERE IS NO SAFETY MECHANISM TO SHUT DOWN THE FUEL PUMP AFTER A HEAD-ON COLLISION LIKE THIS ONE. EVERYONE I TALKED TO TOLD ME NOTHING COULD BE DONE BECAUSE YOU WERE NOT SERIOUSLY BURNED. OUR INJURIES WERE MINER COMPARED TO WHAT THEY COULD HAVE BEEN IF I COULD NOT HAVE GOTTEN OUT. I WANT TO PROPOSE A SENSOR BE ADDED TO RECOGNIZE AIRBAG DEPLOYMENT AND THEN SHUTDOWN POWER OR FUEL. THIS WILL SAVE LIVES FOR ANYONE LESS FORTUNATE THAN MY FAMILY. DOES A LIFE NEED TO BE GIVEN BEFORE CHANGE IS MADE? IF I CAN HELP MAKER THIS VEHICLE SAFER, I WILL HAVE FELT I HAVE BEEN HEARD. THE FAILURE WAS THAT THE FUEL PUMP KEPT RUNNING AFTER THE COLLISION AND SHOULD HAVE HAD A WAY TO SHUT IT DOWN AUTOMATICALLY. *NM

COMPLAINT RECEIVED VIA E-MAIL. "WE HAVE A TRUCK WHICH WE BROUGHT BRAND NEW AND HAVE HAD IT BACK TO THE DEALER FOR VIBRATION EVER SINCE WE BOUGHT IT." THEY HAVE DONE NOTHING, BUT BALANCE AT THE TIRE. WE HAVE HAD BRAND NEW GOODYEAR TIRES PUT ON THE TRUCK, MOUNTED, BALANCED, ETC,. AND IT CONTINUED TO VIBRATE. THEY SAID THERE WAS NOTHING WRONG WITH IT, YET IT CONTINUED TO VIBRATE BETWEEN 40-50 MPH. WE RECENTLY FOUND A SERVICE BULLETIN ON THE TRUCK #3009. *AK THE PASSENGER DOOR LOCK WAS FALLING OFF, THE PASSENGER SIDE REAR DOOR WAS HARD TO SHUT AND THE DRIVER DOOR LOCK POPPED OUT. *SC

WHILE DRIVING 30 MPH, THE ABS SYSTEM ENGAGE. THE DRIVER APPLIED THE BRAKE PEDAL, AND THE VEHICLE FAILED TO STOP COMPLETELY. THIS CAUSED THE VEHICLE TO COLLIDED INTO A TREE. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION. THE MECHANIC INFORMED THE DRIVER THAT THE FRONT SUSPENSION HUB NEEDED TO BE REPLACED. PLEASE PROVIDE FURTHER DETAILS. *NM THE CONSUMER WAS TOLD THAT THE FAILURE OF THE FRONT HUBS ON HIS VEHICLE WAS A COMMON PROBLEM AND REQUIRES COMPLETE REPLACEMENT OF BOTH FRONT HUBS. *TC

DRIVING DOWN THE ROAD, SOME LOUD SOUND. CAN'T GO IN REVSERSE AT ALL. I ONLY HAVE 42000 MILES ON THE TRUCK. THE TRANSMISSION DOES NOT SHIFT INTO 1ST GEAR CORRECTLY, AND HAS A HARD TIME SHIFTING INTO HIGH GEARS, AND THE RPM STAY HIGH RUNNING IN THE TRUCK. NEED A NEW TRANSMISSION. CHEVROLET DEALER THAT I BOUGHT IT FROM CALL THE 800 NUMBER FOR GM AND THEY ARE PAYING FOR THE OVER 3000 PAYMENT FOR A NEW TRANSMISSION. SINCE IT SHOULD NOT HAVE BROKE AT THAT TIME. GIVE ME A BREAK. I WILL NOT BUY ANOTHER GM CAR IN MY LIFETIME.*AK

WHILE DRIVING UNDER NORMAL DRIVING CONDITION, NO BUMP OR OBSTACLE ON THE ROAD EXHAUST SYSTEM SEPARATED AND DROPPED, BUT STAYED ATTACHED TO ITS STRUCTURE. THE MUFFLER DANGLED. THE CAUSE OF THE FAILURE WAS UNKNOWN BECAUSE THE VEHICLE WASN'T BEEN INSPECTED BY A DEALERSHIP NOR MECHANIC.

WENT TO GET MY 2002 SILVERADO STATE INSPECTED AND WAS INFORMED THE E-BRAKE PAD WERE DEFECTIVE. I WENT TO AN INDEPENDENT AUTO REPAIR SHOP AND HAD THEM REPAIRED. WENT BACK TO HAVE MY CAR RE-INSPECTED SND WAS INFORMED THAT THIS INSPECTION FACILITY FAILS ANYWHERE FROM 10-15 CHEVROLET VEHICLES A WEEK FOR THE SAME ISSUE. THE DEALERSHIP WILL NOT COOPERATE IN THIS MATTER AS THE REPAIRS WERE NOT DONE AT THE DEALERSHIP. I CALLED THE GM CUSTOMER SERVICE LINE AND WAS INFORMED BY THE REPRESENTATIVE THAT PREMATURE E-BRAKE FAILURE IS A "KNOWN ISSUE." I HAVE 1 BRAKE SHOE THAT WAS KEPT DURING THE REPAIR PROCESS.*AK

1/2) LOW SPEED MANUEVERING IN PARKING LOT OR PULLING UP TO A STOP SIGN OR RED LIGHT SITUATIUONS ON VARIOUS ROAD CONDITIONS; FIRST BECAME AN ISSUE AFTER SNOW/FREEZING WEATHER CONDITIONS WITH NO EARLIER WARNING SIGNS, BUT CONTINUED TO OCCUR OCCASIONALLY EVEN ON DRY PAVEMENT; BRAKE FAILURE / INADVERTANT ABS ACTIVATION UPON EXTEMELY LOW SPEED CAUSING VEHICLE TO COAST FURTHER AND OVERALL INCREASED STOPPING DISTANCE WHEN THIS FAILURE WOULD OCCUR 3) DEALER REPLACED LEFT FRONT HUB AND WHEEL SPEED SENSOR ASSEMBLY AS THEY HAD FOUND THE SENSOR WAS PROVIDING ERRATIC READINGS (IN WARRANTY SERVICE--NO CHARGE). *AK

CONSUMER COMPLAINED ABOUT ABS BRAKE SENSOR PROBLEM. . WHEN THE SENSORS WERE INOPERATIVE BRAKES WOULD NOT WORK. CONSUMER CONTACTED THE MANUFACTURER, WHO WAS UNWILLING TO ASSIST THE CONSUMER. *AK

VEHICLE SEIZED WHILE DRIVING 55 MPH. VEHICLE WAS RESTARTED, AND WAS DRIVEN TO CONSUMER'S HOME. DEALER HAD NOT BEEN CONTACTED. *AK