2002 CHEVROLET SILVERADO Complaints
View complaints related to 2002 CHEVROLET SILVERADO. The complaints found here are submitted by actual consumers with first hand experience. There are more than 670 complaints submitted for the 2002 CHEVROLET SILVERADO. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
-
2002 CHEVROLET SILVERADO- CARMEL, NY
I BACKED DOWN MY DRIVEWAY PROCEEDED DOWN PUDDING STREET TO GET ON TACONIC PARKWAY WHILE DRIVE DOWN SINGLE LINE ROAD APPROACHED A CURVE GOING DOWN A GRADE TRIED TO SLOW DOWN FROM 40 MPH PEDAL WENT TO FLOOR I PUT TRUCK IN LOW GEAR AND WAS ABLE TO STOP USING PARKING BRAKE WHILE HOLDING RELEASE HANDLE TO BRING TO STOP AT BOTTOM OF GRADE. CRAWLED UNDER TRUCK BRAKE RUSTED THRU UNDER DRIVER ARE LOCATION ATTACHED TO FRAME RAIL. *TR
Source: NHTSA WEB SITE -
2002 CHEVROLET SILVERADO- EAST WAKEFIELD, NH
TL* THE CONTACT OWNS A 2002 CHEVROLET SILVERADO. THE CONTACT STATED THAT HE TOOK THE VEHICLE FOR AN OIL CHANGE AND THE MECHANIC ADVISED THAT THE REAR FRAME WAS RUSTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 81,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 CHEVROLET SILVERADO- GRAND PRAIRIE, TX
ON FEB 21ST 2013 MY TRANSMISSION BROKE AND IT LOST 2ND, 4TH, AND REVERSE, BUT WAS STILL DRIVABLE. I TOOK IT TO A LOCAL INDEPENDENT TRANSMISSION SHOP AND THEY SAID IT WAS A WELL-KNOWN PROBLEM. AFTER DOING EXTENSIVE RESEARCH I FOUND THAT GM HAS KNOWN ABOUT THIS WEAK SUN GEAR SHELL SINCE AT LEAST 1998. THE PROBLEM IS THAT GM DIDN'T REMOVE THE FAULTY PARTS FROM THEIR INVENTORY, ALTHOUGH THEY UPDATED THE PART SOMETIME IN2000 GM MIXED THE NEW PARTS IN WITH THE OLD SO THAT THEIR STATISTICS WOULD SHOW THAT NOT ALL 4L60E TRANSMISSIONS FAILED. TRANSMISSION REBUILDERS SAY YOU CAN ONLY TELL THE FAULTY SHELL FROM THE UPDATED VERSION BY THE SERIAL NUMBER INSIDE THE FAULTY SUN GEAR SHELL. MANY ENGINEERING ACCOMPLISHMENTS IN TRANSMISSIONS HAVE BEEN MADE IN THE PAST TWO DECADES WITH MATERIALS AND LUBRICANTS. THERE IS ABSOLUTELY NO REASON FOR SUCH A MASSIVE GM TRANSMISSION FAILURE. WHAT MAKES IT SO BAD AFTER THE TEN DOLLAR PART FAILS GM CHARGES $3,000 FOR A REBUILT TRANSMISSION. IF THE FAULTY SUN GEAR SHELL WAS REPLACED BEFORE TOTAL FAILURE THE PRICE IS LESS THAN $1,000. I WATCHED AS MY TRANSMISSION WAS BEING REBUILT AND THERE WAS NO VISIBLE WEAR ON ANY OTHER PARTS. IT LOOKED LIKE BRAND NEW EXCEPT THIS FAULTY SUN GEAR SHELL. IF THIS PROBLEM IS SO WIDELY KNOWN FOR SO MANY YEARS THROUGHOUT THE INDUSTRY WHY WASNT THERE A FORCED RECALL? IF THERE WAS JUST ONE RELATED DEATH THE GOVERNMENT WOULD HAVE BEEN ALL OVER THIS, WHAT A SHAME. I FOR ONE WOULD LIKE SOME OF MY MONEY BACK, NOW KNOWING THAT GM FRAUDULENTLY COVERED UP THIS MASSIVE PROBLEM.
Source: PORTABLE SAFETY COMPLAINT FORM -
2002 CHEVROLET SILVERADO- ARLINGTON, MA
TL* THE CONTACT OWNS A 2002 CHEVROLET SILVERADO. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE BRAKES FAILED AND THE CONTACT WAS UNABLE TO DECELERATE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS AND WAS INFORMED THAT THE BRAKE LINE HAD BLOWN. THE CONTACT WAS ALSO INFORMED THAT ALL THE BRAKE LINES APPEARED TO BE DECAYING. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 63,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 CHEVROLET SILVERADO- WALLINGFORD, CT
TL* THE CONTACT OWNS A 2002 CHEVROLET SILVERADO. THE CONTACT STATED THAT WHILE REVERSING AT APPROXIMATELY 3 MPH , HE DEPRESSED THE BRAKES AND THE BRAKES FAILED TO RESPOND. THE CONTACT MENTIONED THE EMERGENCY BRAKES WERE USED IN ORDER TO STOP THE VEHICLE. ALSO, THERE WAS BRAKE FLUID LEAKING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MECHANIC STATED THAT THE BRAKE LINES NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 52,000 AND THE CURRENT MILEAGE WAS 60,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
-
2002 CHEVROLET SILVERADO- IRONTON, OH
I WAS DRIVING MY 2002 CHEVY SILVERADO 1500 THROUGH A PARKING LOT AND ANOTHER VEHICLE BACKED OUT WITHOUT LOOKING. I HIT MY BRAKES TO STOP AND I HEARD A LITTLE POP AND MY PEDAL WENT TO THE FLOOR. LUCKILY I HIT THE PARKING BRAKE WHICH STOPPED ME WHICH KEPT ME FROM HITTING THE CAR THAT PULLED OUT IN FRONT OF ME. I DROVE MY VEHICLE HOME USING THE PARKING BRAKE TO STOP WHEN NEEDED. AFTER LOCATING THE LEAK, I NOTICED ALL THE LINES WERE SO BADLY CORRODED, I'M GOING TO HAVE TO REPLACE ALL LINES TO GET THE RIGHT ONE. I HAVE TO TAKE IT TO A SHOP BECAUSE EACH LINE HAS TO BE BENT IN SPECIFIC SPOTS. WHY GM DOESN'T SELL PRE BENT LINES IS UNBELIEVABLE. THIS IS AN EXPENSIVE JOB COSTING ME @ $950 WHICH IS ABSURD. I COULD DO IT MYSELF IF I WAS ABLE TO GET THE ACTUAL PARTS NEEDED. I GUESS GM WILL STILL FIND A WAY TO GET MORE MONEY FROM YOU EVEN AFTER YOU BUY ONE OF THEIR OVER PRICED VEHICLES...! TERRIBLE SHAME.. *TR
Source: NHTSA WEB SITE -
2002 CHEVROLET SILVERADO- COPLEY, OH
CORRODED FUEL AND BRAKE LINES RESULTING IN PERFORATION OF METAL LINES AND FUEL AND BRAKE FLUID LEAKS. *TR
Source: NHTSA WEB SITE -
2002 CHEVROLET SILVERADO- RAHWAY, NJ
SERVER CORROSION OF THE BRAKE LINES CAUSED A UNEXPECTED BRAKE LINE FAILURE WITH NO PRIOR WARNING. LOSS OF BRAKE FLUID CAUSED A TOTAL LOSS OF BRAKING, NO WARNING LIGHTS WHERE DISPLAYED ON THE DASH TO LET YOU KNOW OF A POTENTIAL BRAKE FAILURE THAT WAS HAPPENING. *TR
Source: NHTSA WEB SITE -
2002 CHEVROLET SILVERADO- APPALACHIA, VA
WHILE WAITING IN LINE AT HARDEES DRIVE THRU,THE BRAKE PEDAL WENT ALL THE WALL TO THE FLOOR. UPON INSPECTING THE TRUCK I FOUND ALL OF THE BRAKE LINES UNDERNEATH HAD RUSTED AND ONE FROM THE MASTER CYLINDER HAD RUSTED ALL THE WAY THRU. I REPLACED THIS LINE WITH A CARBON COATED STEEL THAT COST ONLY $8.99. HOWEVER I DO FEEL PRETTY FORTUNATE BECAUSE WE WERE HEADED UPON A MOUNTAIN GOING DEER HUNTING. I REALLY DON'T WANT TO THINK ABOUT WHAT COULD HAVE HAPPENED IF WE WERE COMIN OFF "HIGH KNOB" AND THIS LINE HAD BLOWN. I ALSO THINK GM IS VERY LUCKY THAT SOMEONE HASN'T GOTTEN SERIOUSY HURT OR KILLED YET BUT I THINK IT IS ONLY A MATTER OF TIME UNLESS THEY RECALL THESE VEHICLES AND REPLACE ALL THE BRAKE LINES WITH A BETTER GRADE OF STEEL OR A COATED STEEL TO PROTECT THEM FROM CORROSION. ALSO I READ SOME OF GM RESPONSE TO THIS ISSUE AND I WOULD LIKE TO REPLY TO THEM THAT ONCE A LINE IS BLOWN BEING FRONT OR BACK THE PEDAL GOES TO THE FLOOR AND ONCE THE FLUID IS GONE YOU HAVE NOTHING BUT THE PARK BRAKE, IF YOU CAN ACTUALLY THINK ABOUT IT DURING ALL THE PANIC OF PUMPIN THE BRAKE PEDAL TRYING TO GET A VEHICLE TO STOP. THIS REALLY IS A DANGEROUS PROBLEM AND THESE VEHICLES NEED TO BE RECALLED AND ALL THE BRAKE LINES REPLACED. *TR
Source: NHTSA WEB SITE -
2002 CHEVROLET SILVERADO- PHILLIPSBURG, KS
WAS UNDER THE TRUCK FEW DAYS AGO AND NOTICED THE BRAKE LINE TO THE REAR OF THE TRUCK IS SERIOUSLY CORRODED, UPON FURTHER INSPECTION OF BRAKE LINES, NOTICED THAT ALMOST ALL THE STEEL BRAKE LINES ON THE PICKUP ARE SERIOUSLY CORRODED AND A FEW UNDER THE CAB CONNECTING TO THE ABS MODULE ARE BEGINNING TO LEAK, THIS IS A SERIOUS SAFETY CONCERN AND WILL NOT DRIVE THE TRUCK TILL I HAVE THE TIME AND MONEY TO REPLACE THEM, HAVE NOT BEEN ABLE TO FIND A REPLACEMENT PART NUMBER FOR THEM FROM GM, HOWEVER CLASSIC TUBE INDUSTRIES MAKES A STAINLESS STEEL SET THAT I WILL BE PURCHASING WHEN THE FUNDS ALLOW, TILL THAT HAPPENS THE PICKUP WILL NOT LEAVE THE DRIVEWAY AS IT IS AN ACCIDENT WAITING TO HAPPEN, OTHER THEN THE BRAKE LINES I ALSO FOUND THE ENTIRE CHASSIS TO BE RUSTED BADLY FOR A 10 YEAR OLD VEHICLE!! *TR
Source: NHTSA WEB SITE