2004 CHEVROLET SUBURBAN Complaints

DT*: THE CONTACT STATED WHILE DRIVING AT SPEEDS BETWEEN 5 AND 45 MPH THE VEHICLE STALLED ON 6 OCCASIONS. THE VEHICLE WOULD NOT RESTART AND HAD TO BE TOWED TO THE DEALER EACH TIME. THIS PROBLEM STARTED IN AUGUST 2005. ON 5 OCCASIONS THE DEALER COULD NOT DUPLICATE THE PROBLEM HOWEVER; ADJUSTMENTS WERE MADE TO THE VEHICLE. ON THE SIXTH OCCASION THE DEALER REPLACED THE PCM MODULE.

DT*: THE CONTACT STATED THE VEHICLE WAS TAKEN IN FOR SEAT REPAIRS, THE INDEPENDENT MECHANIC DISCOVERED THE DRIVER'S SIDE SEAT BELT WAS NEVER ATTACHED TO THE FRAME. THE SEAT BELT WAS REATTACHED TO THE FRAME.

DT*: THE CONTACT STATED WITHOUT WARNING THE SPEEDOMETER STOPPED WORKING. THE DEALERSHIP DETERMINED THE SPEEDOMETER CLUSTER NEEDED TO BE REPLACED. ALSO, WHILE TURNING THE CONTACT FELT A KNOCKING IN THE STEERING. THE DEALERSHIP DETERMINED THE INTERMEDIATE STEERING SHAFT NEEDED TO BE REPLACED. *NM UPDATED 2/7/2006 - *NM

DT*: THE CONTACT STATED THE VEHICLE SPEEDOMETER DISPLAYED AN INCORRECT READING ON THE DASH PANEL GAUGE. THE INCORRECT DISPLAY WAS CONSTANT AND FAVORED NO PARTICULAR SPEED. HOWEVER THE MOST COMMON EVIDENCE OF THIS PROBLEM WAS WHILE DRIVING AT A LOW SPEED THE GAUGE DISPLAYED AN OUTRAGEOUSLY HIGH SPEED. THE DEALER AND MANUFACTURER HAVE BEEN CONTACTED. *AK

HAD STARTING PROBLEMS WITH MY SUV. TOWED TO DEALER, WHERE I WAS TOLD THAT THE FUEL PUMP WENT BAD DUE TO A CLOGGED FUEL FILTER. CALLED TO COMPLAIN TO GM THAT THE REQUIREMENT TO REPLACE THE FUEL FILTER WAS NOT LISTED ON THEIR SCHEDULED MAINTENANCE CHART IN THE OWNER'S MANUAL, I WAS THEN TOLD THAT THE PUMP SHORTED OUT WHICH CAUSED THE FAILURE. THIS IS AN INTERNAL FUEL PUMP MOUNTED WITHIN THE TANK ITSELF. *JB

2004 CHEVY SUBURBAN EXHAUST SYSTEM PRODUCES NOISE AT IDLE ;DRIVING;AND AFTER SHUT DOWN. GM CLAIMS NOISE (POPPING) IS FROM MUFFLER HEAT SHIELD EXPANSION AND CONTRACTION. TSB TO CORRECT NOISE (MODIFYING HEAT SHIELD) IS INEFFECTIVE. IN 2004 MOTOR MAGAZINE REPORTED GM ACKNOWLEDGED THE NOISE CAME FROM TRAPPED WATER INSIDE THE MUFFLER. THE WATER TURNS TO SUPER HEATED STEAM AND PRODUCES A POP OR BANG INSIDE THE MUFFLER. GM WILL NOT REPLACE THE MUFFLER AS THE PROBLEM GOES BACK TO 2000 MODEL YEAR. MOREOVER PEOPLE ASK WHAT THAT STRANGE NOISE IS FROM MY SUBURBAN, I TELL THEM A DEFECTIVE MUFFLER. *JB

DT: CONTACT STATED WHEN HE TOOK THE VEHICLE TO THE DEALER FOR ROUTINE SERVICES THE MECHANIC FOUND THAT 2 FRONT TIRES WERE WORN OUT BECAUSE THE IDLER ARM AND THE PITMAN SHAFT NEEDED TO BE REPLACED .THE VEHICLE WAS REPAIRED AT NO COST TO CONSUMER BECAUSE THE VEHICLE WAS STILL UNDER WARRANTY. *AK UPDATED 12/27/05. *JB

WITHIN ONE MONTH OF VEHICLE PURCHASE CONSUMER BEGAN TO HEAR A LOUD PITCH SCREECHING NOISE ANY TIME THE VEHICLE WAS STOPPED WITH THE AIR CONDITIONER ON. NOISE CAN BE HEARD BOTH INSIDE AND OUTSIDE OF THE VEHICLE AT SOME DISTANCE FROM VEHICLE. NOISE HAS PROGRESSIVELY WORSENED OVER YEAR PERIOD AND OCCASIONALLY OCCURS WHILE VEHICLE IS IN MOTION WITH AIR CONDITIONER ON. *JB

DT: THE CONTACT HAS A 2004 SUBURBAN. IT HAS BEEN IN THE REPAIR SHOP 4-5 TIMES FOR AIR BAG PROBLEMS. THE AIR BAG LIGHT WOULD COME ON PERIODICALLY AND THEN IT WOULD STAY ON. IN MAY 05 THE DEALER REPLACED THE CONNECTORS. SINCE THEN THEY HAVE HAD TO REPLACE THE AIR BAG ON THE DRIVER'S SIDE, AND THE COMPUTER THAT GOES TO THE AIR BAG ON DRIVER'S SIDE. THEY REPLACED THE CONNECTORS AGAIN LAST WEEK ON 8-17-05. THE CONTACT TALKED TO GM, AND THEY OFFERED HIM AN EXTENSION ON THE WARRANTY FOR THE AIR BAG. NO ONE WAS ABLE TO GIVE A DEFINITIVE ANSWER AS WHAT WAS CAUSING THE AIR BAG PROBLEM. *AK *NM

I OWN A 2004 CHEVROLET SUBURBAN WHICH I PURCHASED NEW. THE MODEL I HAVE, A Z71 HAS POWER SEATS WHICH HAVE A MEMORY OPTION. ONE OF THE FUNCTIONS OF THE SEAT IS CALLED "EASY EXIT" WHICH HAS THE SEAT TRAVEL ALL THE WAY BACK TO HELP MAKE IT EASIER TO EXIT/ENTER THE VEHICLE WHEN THE IGNITION KEY IS REMOVED. THE SEAT SEEMS TO HAVE A PROGRAMMING ISSUE (ACCORDING TO MY DEALER) IN WHICH THE SEAT ACTS INCONSISTENT AND CREATES A SIGNIFICANT DRIVING HAZARD. FOR EXAMPLE: THE SEAT ONCE OR TWICE PER WEEK WILL MOVE ALL THE WAY FORWARD AND UP ON IT'S TRACK, NOT RESPONDING TO INPUTS ON THE SIDE OF THE SEAT, DOING IT BY ITSELF. IT WOULDN'T BE THAT BAD IF IT DID IT AT JUST KEY EXIT/ENTRY, BUT IT DOES IT WHILE THE VEHICLE IS IN MOTION. THIS REGULARLY OCCURS AND I FEEL THAT IT IS A SAFETY HAZARD. I COMPLAINED TO MY LOCAL CHEVROLET DEALER, WHO SAID THERE IS A "TECHNICAL SERVICE BULLETIN" ABOUT IT BUT CHEVROLET DOES NOT HAVE A FIX, OTHER THAN TO SWAP OUT THE SEAT MEMORY COMPUTER, WHICH HAS BEEN DONE. THE SEAT STILL ACTS BY ITSELF. SINCE I AM 6'2", MOVING ME ALL THE WAY FORWARD AND UP IS NOT ONLY UNCOMFORTABLE, BUT MAKES IT HAZARDOUS TO DRIVE SINCE I HAVE TO WAIT FOR THE SEAT TO REACH IT'S POSITION BEFORE I CAN START TO MOVE IT BACK. THIS HAPPENS WEEKLY. I FEEL THAT IT IS IRRESPONSIBLE TO HAVE A MOVING SEAT WHILE THE VEHICLE IS IN MOTION, GIVEN THAT IT COMPROMISES THE DRIVING POSITION AND QUITE POSSIBLY COULD CAUSE AN ACCIDENT. IT DOESN'T SEEM THAT CHEVROLET IS INTERESTED IN FIXING THE "PROGRAMMING ISSUE" THE MODULE HAS SINCE I'VE HAD THIS PROBLEM FOR WELL OVER A YEAR. WHEN THE SEAT DOES THIS MOVEMENT, IT ALWAYS GOES TO THE SAME SPOT, ALL THE WAY FORWARD, ALL THE WAP UP. THIS PRESSES MY LEGS AND LOWER ABDOMEN AGAINST THE WHEEL, MAKING IT DIFFICULT TO TURN. IT ALSO PRESSES MY LEGS BACKWARD (AT THE KNEE) WHICH MAKES BREAKING NEARLY IMPOSSIBLE. CLEARLY A FIX SHOULD BE MADE. ACCORDING TO THE DEALERSHIP, THEY HAVE "A LOT" OF THESE COMPLAINTS. *JB