2004 CHEVROLET SUBURBAN Complaints

DT: THE CONSUMER STATED AT 22,000 MILES SHE WAS TOLD THERE WAS A COMPUTER GLITCH IN THE VEHICLE. WHEN THE CONSUMER TURNED THE IGNITION OFF, THE SEAT WOULD SHOOT FORWARD INTO THE STEERING WHEEL. THE CONTROLS FOR THE SEAT WORK BACKWARDS. THE CONSUMER HAD TO PUSH THE BUTTON FORWARD IN ORDER FOR THE SEAT TO GO BACK. SHE WAS TOLD BY HER SERVICE DEALER THAT THERE WAS A COMPUTER GLITCH IN THE PROGRAM. *JB RESETTING THE SEAT DID NOT CORRECT THE PROBLEM. THE HEATED SEATS CAME ON BY THEMSELVES. *JB

2004 CHEVROLET SUBURBAN REAR BRAKE PADS AND ROTORS ARE RUSTED.***NO ANSWER REQUIRED*** *MR RECALL CAMPAIGN# 04V0450000 & 05V04300. *SC

THERE IS A "LACK OF POWER" WITH MY 2004 CHEVROLET SUBURBAN 1500. MY PREVIOUS 1999 CHEVY TAHOE TOWED MY BOAT AND TRAILER EASILY MY NEW SUBURBAN WITH 40 MORE HORSEPOWER HAS A VERY DIFFICULT TIME TOWING THE TRAILER. IT IS VERY DIFFICULT TO MAINTAIN HIGHWAY SPEEDS WITHOUT THE TRANSMISSION CONSTANTLY SHIFTING IN AND OUT OF LOWER GEARS. IT DOESN'T SEEM TO MATTER IF I AM IN TOW MODE OR NOT. WITH 40 MORE HP. THAN THE OTHER VEHICLE AND THE SAME AMOUNT OF TORQUE THIS SHOULD BE EASY FOR THIS TRUCK. MORE IMPORTANTLY THERE IS A GREAT LACK OF ACCELERATION WHEN YOU DEPRESS THE PEDAL. I GUESS YOU WOULD CALL IT A BIG LAG. I AM TOLD THIS IS CALLED "TORQUE MANAGEMENT." WELL TORQUE MANAGEMENT ALMOST GOT MY FAMILY KILLED THE OTHER DAY! WHEN PULLING INTO TRAFFIC A CAR CAME OVER THE HILL RATHER QUICKLY I STEPPED ON THE GAS .....AND NOTHING HAPPENED IT WAS LIKE I WAS DRAGGING AN ANCHOR. THE DEALER SAYS THAT IS THE WAY THEY ARE DESIGNED AND COMPUTER CONTROLLED AND THERE IS NOTHING THAT CAN BE DONE ABOUT IT.*JB

I PURCHASE A NEW CHEVROLET SUBURBAN IN JUNE 2004 FROM PRIORITY CHEVROLET IN CHESAPEAKE VIRGINIA. AT ABOUT 4000 MILES I NOTICED THE INSIDE EDGES (ABOUT 1 INCH WIDE) ON THE FRONT TIRES WERE WEARING MORE THAN THE REST OF THE TIRE SURFACE, I CALLED THE SERVICE DEPARTMENT OF THE DEALERSHIP AND THEY TOLD THAT WHILE THEY ARE AWARE OF THE PROBLEM WITH UNEVEN TIRE WEAR ON SUBURBANS THAT IT IS NOT A WARRANTY COVERED ITEM. I TOOK THE VEHICLE TO FIRESTONE AND THEY TOLD ME THE CAMBERS NEEDED TO BE ADJUSTED. THE TIRES ON THE FRONT CONTINUE TO WEAR FASTER ON THE INSIDE EDGES THAN THE REST OF THE TIRE SURFACE. I AM VERY DILIGENT ABOUT SERVICE OF MY 3 AUTOMOBILES. IF THIS IS A PERSISTENT PROBLEM WITH SUBURBANS AS IT WAS STATED TO ME, MY CONCERN IS THAT THE UNEVEN TIRE WEAR IS AN ACCIDENT WAITING TO HAPPEN. THESE POTENTIAL TIRE FAILURES NEED TO BE BROUGHT TO THE ATTENTION OF GENERAL MOTORS. EVEN IF AN ACCIDENT DOES NOT OCCUR THESE TIRES ARE NOT CHEAP. ONCE THE INSIDE WEAR BECOMES BAD ENOUGH THE TIRES WILL NOT PAS INSPECTION THUS CREATING A COST TO THE VEHICLE OWNER AT A PREMATURE TIME. I FEEL THIS IS A DANGEROUS SITUATION WHICH NEEDS TO BE BROUGHT TO THE ATTENTION OF GM. *JB

JULY 19TH IN DENVER COLORADO 2004 CHEVY SUBURBAN STALLED ON SANTA FE BLVD. IN HEAVY TRAFFIC. WAITED 30 MINUTES AND THEN STARTED TRUCK AND WENT ABOUT 2 MILES AND STALLED AGAIN CALLED LOCAL DEALERSHIP AND HAD TRUCK TOWED TO DEALERSHIP. DEALERSHIP REPLACED FUEL PUMP UNDER WARRANTY. DROVE TRUCK 1.5 HOURS AND SAME ISSUE OF TRUCK STALLING. TOOK BACK TO DEALERSHIP AND MECHANIC ON DUTY TOLD ME THAT IT WAS A KNOWN DEFECT WITH THE 2004 CHEVY SUBURBAN AND NOTHING COULD BE DONE UNTIL THE AIR TEMPERATURE WENT DOWN. TEMPERATURE WAS AROUND 100 DEGREES. PROBLEM IS CAUSED BY HIGH TEMPERATURE AND ALTITUDE. PROBLEM IS VAPOR LOCK. ON THE 22 OF JULY DEALERSHIP WAS TOLD TO REPLACE THE FUEL PUMP AGAIN BY LOCAL CHEVY AREA VEHICLE MANAGER (AVM). DEALERSHIP REPLACED THE FUEL PUMP AGAIN AND I DROVE IT FOR 1.5 HOURS AND IT STALLED AGAIN IN TRAFFIC. TOOK SUBURBAN BACK TO DEALERSHIP NEXT MORNING. DEALERSHIP ASSURED ME THAT 700 NEW FUEL PUMPS ARE AVAILABLE TO FIX PROBLEM AND ONE WOULD BE INSTALLED ON MY TRUCK ON JULY 26TH. ON JULY 26TH FOUND OUT THAT FUEL PUMP SENT BY CHEVORLET CORPORATE WOULD NOT FIT THE SUBURBAN AND THAT I HAD TO TAKE MY CHANCES AND DRIVE IT BACK TO MINNESOTA. TEMPERATURE WAS COOLER AND CHEVY FELT IT WAS WORTH THE RISK FOR ME TO DRIVE IT BACK TO MINNESOTA AND LET THEM KNOW IF I HAD A PROBLEM. DEALERSHIP ALSO ADMITTED THAT THE FUEL PUMP IN THE SUBURBAN WAS ALREADY THE "NEW " HEIGHT ALTITUDE VERSION OF THE FUEL PUMP AND THAT THE DEALERSHIP HAD MULTIPLE VEHICLES WITH THE SAME PROBLEM AND CHEVY DOES NOT KNOW WHAT THE PROBLEM IS. DEALERSHIP SAYS ISSUE IS WITH 2004 SUBURBANS AND SILVERADOS. KNOWN ISSUE AT CHEVY AND THEY ARE DOING NOTHING TO FIX IT. SUBURBAN WILL STILL NOT WORK AT HIGH ALTITUDES (DENVER) AND TEMPERATURES IN THE 90S. SUBURBAN WAS NOT FIXED. LUCKILY WEATHER COOLED DOWN. CALL CHEVY 800-222-1020 REFER TO TICKET 1-350803636 ASK FOR ARCH SUMMERS HE IS THE CHEVY REPRESENTATIVE I AM WAITING FOR CALL BACK FROM. *NM

DT: CONTACT OWNS A 2004 CHEVROLET SUBURBAN. THE VEHICLE SWITCHED INTO FOUR WHEEL DRIVE ON ITS ON. *AK

I LEARNED THROUGH A FRIEND TODAY THAT THERE MAY BE A CONDITION IN MY 2004 CHEVROLET SUBURBAN THAT I SHOULD BE VERY CAREFUL WITH WHEN LEAVING SMALL CHILDREN IN THE VEHICLE FOR BRIEF PERIODS OF TIME. I WAS TOLD THAT WHEN THE KEY IS TURNED TO THE FIRST/ACCESSORIES POSITION, THAT THE SHIFTER LOCK DISENGAGES SO THAT THE SHIFTER CAN BE MOVED OUT OF PARK AND INTO NEUTRAL, ETC. BECAUSE THIS COULD EASILY BE AN ISSUE WHEN I LEAVE MY CHILD IN THE VEHICLE AND LEAVE THE KEY TURNED TO THE ACCESSORY POSITION WHILE I'M LOADING THE CAR, WALKING AROUND TO REACH HIM TO FASTEN SEAT-BELT, FILL GAS, ETC., I TESTED IT, AND IT'S TRUE. THE SHIFTER CAN BE EASILY MOVED INTO NEUTRAL WHEN THE KEY IS IN THE ACCESSORY POSITION. I KNOW THIS IS TRUE NOT ONLY ON SOME OR ALL OF THE SUBURBANS, BUT ON YUKONS, TOO. THIS SHOULD BE RECALLED AND CORRECTED.

DT: VEHICLE WAS GOING ABOUT 35-40 MPH AND THE SIDE AND FRONT AIR BAGS DID NOT DEPLOY DURING AN ACCIDENT. *AK

THE VEHICLE LOST IT'S SERVICE STABILITY CONTROL AT 40 MILES PER HOUR MAKING IT DIFFICULT FOR THE DRIVER TO MAINTAIN CONTROL OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR REPAIR FOR THE FOURTH TIME, BUT THERE STILL CONTINUES TO BE A STEERING PROBLEM. *NM THERE WERE FIVE REPAIR ATTEMPTS TO REPAIR THE SYSTEM. THE BRAKES WOULD PULSE AND COME ON WHILE THE VEHICLE WAS IN MOTION FOLLOWED BY THE SERVICE STABILITY LIGHT. THE VEHICLE WOULD SHAKE VIOLENTLY AS IF IT WERE OUT OF CONTROL. THE TRANSMISSION WOULD SLIP AT TIMES. A SERVICE BULLETIN WAS FOUND IN RE TO THE CLUTCH. THE FORWARD CLUTCH SEAL/PISTON DISS PUMP AS WELL AS THE SHIFT CABLE. THE YAW RATE SENSOR TABLE WAS REPLACED AND THE ABS MODULE WAS REPROGRAMMED. THERE WAS POPPING COMING FROM THE LEFT WHEN TURNING DUE TO THE CROSSMEMBER. STATIC NOISE WAS HEARD UNDER THE DASH AT TIMES WHEN THE HEADLIGHTS FLICKERED. BOTH UPPER SHOCK INSULATORS WERE SQUEAKING. BOTH SHOCK INSULATORS WERE REMOVED AND REPLACED BY NEW STYLE INSULATORS. THE YAW RATE SENSOR WAS REPLACED AGAIN WITH ONE FORM A NEW UNIT, THE STEERING ROTATION SENSOR WAS REPLACED AND THE STABILITY MODULE WAS REPROGRAMMED. *SC *JB

I OWN A 2004 CHEVY SUBURBAN. MY SON WAS DETAILING THE CAR IN THE DRIVEWAY. MY OTHER SON WAS DETAILING HIS TRUCK BEHIND IT. MY SON DETAILING THE SUBURBAN HAD THE KEY TURNED TO "ACCESSORY" AND WAS LISTENING TO MUSIC WHILE WORKING. AS HE WAS WIPING THE DASH BOARD OFF, HIS ARM HIT THE STEERING WHEEL SHIFTER AND POPPED THE TRUCK OUT OF GEAR! IT ROLLED DOWN THE DRIVEWAY HITTING MY OTHER SON'S TRUCK, LUCKILY MISSING HIM! COME TO FIND OUT, GM HAD PRODUCED THIS VEHICLE WITH THE ACCESSORY POSITION UNLOCKING THE SHIFTER. I CHECKED THE MANUAL AND FOUND NO WARNING OR REFERENCE TO THIS SITUATION. I OWN A 2002 GM TRUCK AND IT PUT IN ACCESSORY DOES NOT UNLOCK THE SHIFTER. I CONTACTED GM TO INVESTIGATE AND WARN IT'S OWNERS, BUT THEY FOUND ON MARCH 17, 2005 BY LETTER TO ME THAT THE SUBURBAN WAS "OPERATING AS DESIGNED". NO OTHER VEHICLE HAS EVER UNLOCKED THE SHIFTER IN THE ACCESSORY POSITION. LIVES ARE IN DANGER. MANY PEOPLE LISTEN TO THE MUSIC IN THEIR VEHICLE WHILE DETAILING OR EVEN TAILGATING AT A FOOTBALL GAME. SOMEONE WILL BE CRUSHED IF THEY ARE NOT WARNED OF THE DESIGN FLAW. I HAVE TRIED WRITING A COUPLE NEWS ORGINIZATIONS AND HAVE WARNED EVERYONE I KNOW. I THINK IT MAY TAKE YOU TO HELP. PLEASE HELP!!