2000 CHEVROLET SUBURBAN Complaints

WHILE TRAVELING ON HIGHWAY AND WITHOUT PRIOR WARNING DRIVER'S SIDE TIRE EXPERIENCED TREAD SEPARATION. FIRESTONE, 16INCH.*AK *YH

INTERMITTENTLY BRAKE PEDAL FAILS. BRAKE PEDAL DIDN'T RESPOND WHEN APPLIED TO SLOW DOWN OR BRAKING. VEHICLE WAS GOING 25-35MPH. DEALER WAS NOTIFIED, AND DIAGNOSTIC READING COULDN'T DETERMINE THE CAUSE. PLEASE PROVIDE MORE INFORMATION.*AK

CONSUMER STATED WHILE DRIVING, THE LEFT REAR TIRE EXPERIENCED TREAD SEPARATION.(FIRESTONE WILDERNESS LE P265/70R16).*JB

TIRE FAILED SUDDENLY AND WITHOUT WARNING. TREAD SEPARATED VIOLENTLY BREAKING OUT INTERNAL WHEEL WELL COMPONENT AND ADJACENT WINDOW WASH LINE. LOCATION WAS IH35 SOUTH OF SAN ANTONIO. LEVEL, SMOOTH ROAD SURFACE. TIME - 9:00 PM TEMPERATURE - 70 F. *AK (DOT NUMBER: MEXICO TIRESIZE: P265/70R16)

THE TREAD ON THE LEFT REAR TIRE SEPARATED WITHOUT WARNING, RESULTING IN IMMEDIATE TIRE FAILURE. I WAS TRAVELING AT SEVENTY MILES PER HOUR ON A FLAT SECTION OF IH 35 SOUTH OF SAN ANTONIO. TEMPERATURE WAS APPROXIMATELY 55 DEGREES F. TIME WAS APPROXIMATELY 9:00 PM. THE TIRE LITERALLY CAME APART WITH FLYING PIECES BREAKING OUT THE PLASTIC INTERNAL WHEEL WELL ASSEMBLY AND REAR WINDOW WASH HOSE LINES. ON 3/12/02 THE DEALER SERVICE CENTER WILL CHECK FOR ANY ADDITIONAL DAMAGE. THE VEHICLE REMAINED RELATIVELY STABLE BUT DID CROSS OVER THE ADJACENT LANE AND ON TO THE ROAD SHOULDER. I HAVE TAKEN PHOTOGRAPHS OF ( AND WILL RETAIN) THE TIRE. WHEN TROUBLE WITH FIRESTONE WILDERNESS TIRES WAS INTIALLY MADE PUBLIC I CONTACTED THE CHEVROLET DEALER AND WAS ASSURED THAT THE PROBLEM TIRES WERE A DIFFERENT TYPE. WHEN I REPORTED THE SUBJECT INCIDENT TO THE DEALER HE SUGGESTED THAT I CONTACT THE AREA GMC SERVICE CENTER (1 800 222 1020). AFTER REVIEWING THE PROBLEM WITH THE GMC REPRESENTIVE I WAS INFORMED THAT "TO HER PERSONAL KNOWLEDGE" I WAS THE FIRST TO HAVE THIS PROBLEM. I THEN ASKED IF SOMEONE CALLS IN AT SOME FUTURE TIME AND ASKS IF THERE HAS BEEN ANY TROUBLE WITH THIS TIRE WOULD THEY BE TOLD THAT AT LEAST ONE PERSON HAS HAD TROUBLE. I WAS TOLD THAT GMC'S INFORMATION SYSTEM THAT SHE USES DID NOT HAVE THE CAPABILLITY TO DISTRIBUTE THIS INFORMATION IN A COMPREHENSIVE MANNER. SHE DID ASSURE ME THAT THE DESIGN ENGINEERS WOULD BE MADE AWARE. I WAS ALSO TOLD THAT I PROBABLY WOULD NOT HEAR FROM GMC AGAIN ABOUT THIS MATTER. I INFORMED THE REPRESENTIVE THAT I WANTED SOME ASSURANCE THAT THE INFORMATION ABOUT THIS POTENTIALLY DANGEROUS PROBLEM WITH THIS TIRE BE, AT THE LEAST, MADE AVAILABLE TO THE NEXT PERSON THAT INQUIRES ABOUT THIS MODEL OF FIRESTONE TIRE. SHE SUGGESTED THAT I CALL FIRESTONE (1 800 356 4644). THIS REP., IN TURN, ASSURED ME THAT "TO HER KNOWLEDGE" THERE HAVE BEEN NO PROBLEMS WITH THIS MODEL TIRE, ETC, ETC.*AK (DOT NUMBER: MEXICO TIRESIZE: P265/70R16)

REAR HEATER, SECOND ONE FROM BACK, FAILED TO OPERATE. HAD TAKEN VEHICLE TO DEALER FOR REPAIRS TWICE. PLEASE PROVIDE MORE INFORMATION. *AK

WHILE DRIVING ON A BUMPY ROAD WOULD APPLY THE BRAKES, BUT THEY WOULD NOT ACTIVATE. DEALER WAS CONTACTED. PLEASE PROVIDE MORE INFORMATION.*AK

WHILE DRIVING ABOUT ANY MPH IN COLD WHEATHER AIR BAG LIGHT WILL COME ON. HAD TAKEN VEHICLE TO DEALER, AND THEY FOUND OUT THAT DRIVER'S SIDE SENSOR WAS DEFECTIVE, WICH WAS REPAIRED. PLEASE PROVIDE MORE INFORMATION.*AK

VEHICLE WAS PLACED IN PARK, HOWEVER WHILE CONSUMER WAS STEPPING OUT, THE VEHICLE BEGAN TO MOVE DOWN THE GRADE, DAMAGING ONE VEHICLE AND THEN COMING TO A STOP AGAINST A SECOND VEHICLE, GENERAL MOTORS SENT OUT AN ENGINEER TO EXAMINE VEHICLE AND CONCLUDED THERE WAS NOTHING WRONG WITH THE VEHICLE AND THAT THEY WERE NOT AT FAULT. *SLC

INTERMEDIATE STEERING SHAFT WAS REPLACED BEFORE IT FAILED DUE TO NOISE HEARD WHILE OPERATING THE VEHICLE. DEALER REPORTED TO ME THAT THEY HAD REPLACED SEVERAL OTHERS UNDER SIMILAR CIRCUMSTANCES.*AK