2004 CHEVROLET SUBURBAN Complaints

WHEN THE CONSUMER WAS HIT AT 30 MPH, THE SIDE AIR BAGS DID NOT DEPLOY. THERE WERE MINOR INJURIES. THE CONSUMER HAD THE VEHICLE TOWED. PLEASE PROVIDE MORE INFORMATION.*JB

THE AIR BAG LIGHT WAS ON AND WILL NOT GO OFF. THE DEALER SERVICED THE VEHICLE FOUR TIMES. IT WAS DONE AGAIN TODAY, AND THE LIGHT WAS BACK ON. *AK *SC *JB

WHILE DRIVING THERE WAS VIBRATION IN THE FRONT END OF THE VEHICLE. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK

MU SUV STALLED ON THE I-15 FREEWAY. I WAS DRIVING AT 70 MPH. OUTSIDE TEMP. WAS 95F. ELEVATION 5000 FT. AT THE TOP OF CAJUN PASS. I WAS GOING TO HAVE A SERIOUS ACCIDENT. THE DEALER REPLACED TH FUEL PUMP. THE SUV HAD 1200 MILES. *AK

AFTER TAKING 90-DEGREE RIGHT TURN FROM STREET INTO PARKING LOT THE ABILITY TO STEER AND BRAKE 2004 CHEVROLET SUBURBAN WAS LOST, ALTHOUGH FORWARD MOTION WAS STILL POSSIBLE (I.E. THE VEHICLE DID NOT STALL). AFTER RESTARTING VEHICLE FORWARD MOTION WAS POSSIBLE BUT STEERING AND BRAKING WERE STILL NOT WORKING. UPON A SECOND RESTART STEERING AND BRAKING WERE RESTORED, ALTHOUGH SOME LIGHTS ON THE INSTRUMENT PANEL FLICKERED. THE VEHICLE WAS TOWED TO APPLEWAY CHEVROLET IN SPOKANE, WA. THE SERVICE DEPARTMENT AT THE DEALERSHIP INITIALLY INDICATED THERE WAS NO PROBLEM WITH THE VEHICLE BECAUSE THEY COULD NOT REPRODUCE THE DEFECTIVE BEHAVIOR. SUBSEQUENTLY, THE SERVICE DEPARTMENT WAS INSTRUCTED TO KEEP THE VEHICLE UNTIL THE PROBLEM IS IDENTIFIED AND RESOLVED.*AK

NEW 2004 SUBURBAN HAS THE STEERING COLUMN AND SHIFT LEVER UNLOCKED WHEN VEHICLE KEY IS PUT INTO ACCESORY POSITION WITH NO SHIFT INTERLOCK INTERVENTION. 1ST NIGHT HOME WITH VEHICLE IN THE DRIVEWAY AND EXAMINING VEHICLE FEATURES MY 2 YEAR SOLD SHIFTED VEHICLE INTO NEUTRAL CAUSING VEHICLE TO ROLL BACKWARDS IN DRIVEWAY!!!!*AK

I HAD MY 2004 CHEV SUBURBAN PARKED IN MY GARAGE. MY 8 YEARS OLD DAUGHTER WAS IN THE BACK SEAT LISTENING TO THE RADIO. I HAD THE GEAR IN PARK AND THE KEY IN THE ACCESSORY POSITION SO SHE COULD LISTEN TO THE RADIO. FROM THE BACK SEAT SHE REACHED UP TO TURN OFF THE RADIO AND ACCIDENTLY HIT THE GEAR SHIFT. THE CAR WENT INTO REVERSE. THE DRIVES SIDE REAR DOOR WAS OPEN. WHEN THE SUBURBAN ROLLED OUT OF THE GARAGE THE REAR DOOR CAUGHT ON THE GARAGE DOOR KEEPING IT FROM ROLLING INTO THE STREET, INTO A PEDESTRIAN OR INTO THE HOUSE ACCROSS THE STREET. THERE WERE NO INJURIES. I NOTIFIED GM PRODUCT ALLIGATIONS DEPARTMENT, TIM MILLER, ABOUT THE INCIDENT. HE STATED THAT THIS VEHICLE COULD BE PUT INTO GEAR WITHOUT USING THE BREAK WHEN THE KEY IS IN THE ACCESSORY POSITION. THEY WERE NOT WILLING TO LOOK INTO THIS AS BEING A SAFETY ISSUE. THE OWNERS MANUAL SUGGESTS THAT YOU USE THE ACCESSORY KEY POSITIONING TO "LET YOU USE THINGS LIKE THE RADIO, POWER WINDOWS AND THE WINDSHIELD WIPERS WHEN THE ENGINE IS OFF". I THINK THAT GM NEEDS TO LOOK AT INSTALLING SOME TYPE OF FEATURE THAT REQUIRES THE BRAKE TO BE ENGAGED TO SHIFT THE GREAR OUT OF PARK EVEN WHEN THE KEY IS PLACED IN THE ACCESSORY POSITION SIMILARY TO STANDARD NO. 102 - TRANSMISSION SHIFT LEVER SEQUENCE, STARTER INTERLOCK, AND TRANSMISSION BRAKING EFFECT - PASSENGER CARS, MULTIPURPOSE PASSENGER VEHICLES, TRUCKS, AND BUSES (EFFECTIVE 1-1-68) THIS STANDARD SPECIFIES THE REQUIREMENTS FOR THE TRANSMISSION SHIFT LEVER SEQUENCE, A STARTER INTERLOCK, AND FOR A BRAKING EFFECT OF AUTOMATIC TRANSMISSIONS, TO REDUCE THE LIKELIHOOD OF SHIFTING ERRORS, STARTER ENGAGEMENT WITH VEHICLE IN DRIVE POSITION, AND TO PROVIDE SUPPLEMENTAL BRAKING AT SPEEDS BELOW 40 KM/H (25 MPH). PLEASE ADVISE ON HOW TO PROCEED WITH INSTALLING SOME TYPE OF SAFETY MEASURES IN THE CHEV. SURBAN SO A FATAL INJURY DOES NOT OCCUR.*AK

BRAKES FAILED WHEN APPLIED AT LOW SPEED WITH PLENTY OF ROOM TO SPARE WHICH RESULTED IN A COLLISION. *PH CONSUMER MADE A SEARCH IN THE INTERNET AND FOUND A SIMILAR COMPLAINT (ODI: 10056005). *LA

I HAVE JUST PURCHASED A 2004 K2500 CHEV. SUBURBAN WITH THE ELECTRIC CAMPER MIRROR OPTION. I HAVE DRIVEN IT TWO WEEKS AND DISCOVERED THAT THE PASSENGER (CONVEX) MIRROR HAS A HUGE BLIND SPOT THAT HIDES ALL CARS AND UP TO MEDIUM SIZE TRUCKS. IT IS DANGEROUS. THE DEALER HAS INSPECTED THE TRUCK AND CONFIRMED THE PROBLEM. THE SERVICE MANAGER HAS CONTACTED CHEVROLET AND THEY SAY THERE IS NO FIX. I CONTACTED CHEVROLET AND THEY CONFIRMED THERE IS NOT FIX AND ALSO CONFIRMED THAT THE SERVICE MANANGER HAS RECOMMENDED THAT THIS BE CORRECTED. CHEVROLET'S POSITION IS THAT THEY ARE GOING TO DO NOTHING ELSE. *AK

WHILE DRIVING BRAKES FAILED WHEN TRYING TO MAKE A SUDDEN STOP. DRIVER AVOIDED A COLLISION BY CONTINUING TO SLAM ON THE BRAKE PEDAL UNTIL THE VEHICLE STOPPED. VEHICLE WAS TOWED TO THE DEALER, WHO DETERMINED THE CAM SHAFT POSITION SENSOR WAS THE CAUSE OF THE BRAKE FAILURE. *AK