2014 CHEVROLET VOLT Complaints

TL* THE CONTACT OWNS A 2014 CHEVROLET VOLT. WHILE DRIVING IN THE ELECTRIC MODE, THE VEHICLE'S BATTERY VOLTAGE SUDDENLY FAILED AND THE PROPULSION SYSTEM WARNING INDICATOR ILLUMINATED. THE VEHICLE WENT INTO ITS BACKUP MODE, WHICH WAS THE USE OF THE FUEL GENERATOR, AND LOST POWER. THE CONTACT TOOK THE VEHICLE TO DYER CHEVROLET FORT PIERCE (LOCATED AT 4200 S US HWY 1, FORT PIERCE, FL) WHERE THE HPCM2 SYSTEM WAS REPROGRAMMED, WHICH RELATED TO THE HYBRID PROPULSION SYSTEM. THE FAILURE OCCURRED. THE CONTACT STATED THAT THE FAILURE WAS SIMILAR TO NHTSA CAMPAIGN NUMBER: 18V397000 (HYBRID PROPULSION SYSTEM). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 105,000. *CW THE CONSUMER STATED THE VEHICLE HAS BEEN SOLD.*JS

SEVERAL MONTHS AGO MY "SERVICE AIRBAG" LIGHT STARTED RANDOMLY COMING ON. I THOUGHT AT THE TIME THAT IT WAS DUE TO A FAILING 12V BATTERY. SO I REPLACED THE BATTERY AND INITIALLY, THE WARNING WENT AWAY. THEN AFTER ABOUT 3 WEEKS IT STARTED RANDOMLY COMING ON AGAIN. THEN AFTER ANOTHER WEEK OR SO, IT WOULD COME ON EVERY TIME YOU DROVE THE CAR, BUT I COULD JUST ACKNOWLEDGE THE WARNING AND IT WOULD STOP. NOW, JUST 2 DAYS AGO, THAT NO LONGER WORKS. IT WILL COME ON EVERY TIME YOU START THE CAR AND ALSO RANDOMLY AS YOU ARE DRIVING DOWN THE ROAD. IN MY 1.5 HOUR COMMUTE TO WORK, IT PROBABLY CAME ON 40-60 TIMES. SOMETIMES NOT FOR 5 OR 10 MILES, SOMETIMES JUST AS SOON AS YOU PUSHED THE BUTTON, IT WOULD COME ON AGAIN. THIS IS A KNOWN ISSUE FOR VOLTS AND OTHER GM VEHICLES AND I'VE HEARD THE PROBLEM IS IN THE AIRBAG SENSOR IN THE PASSENGER SEAT. IF THAT IS THE CASE, IT IS DEFINITELY BECAUSE OF A BAD PART AND NOT WEAR AND TEAR BECAUSE I USE MY CAR TO COMMUTE 100+ MILES AND I HARDLY EVER HAVE ANYONE SITTING IN THE PASSENGER SEAT. I HAVE BEEN TOLD THIS REPAIR WILL COST ANYWHERE FROM $800-1500 TO FIX. THERE NEEDS TO BE A RECALL FOR THIS SERIOUS ISSUE BECAUSE THERE IS NO WAY A SAFETY SYSTEM SHOULD JUST FAIL LIKE THAT, RENDERING THE CAR DANGEROUS FOR ANY PASSENGERS. I ALSO SHOULDN'T HAVE TO PAY $1000 TO REPLACE A POORLY DESIGNED PART ON MY CAR THAT CAUSES A MAJOR SAFETY ISSUE. PLEASE INVESTIGATE THIS FURTHER AND IMPLEMENT A RECALL TO GET THIS REPAIRED BEFORE SOMEONE IS KILLED.

THE AIRBAG INDICATOR FOR THE PASSENGER SEAT WILL DING INTERMITTENTLY NO MATTER WHAT IS PLACED IN THE PASSENGER SEAT. THIS LEAVES IN QUESTION WHETHER OR NOT THE AIR BAG IS ENGAGED OR DISENGAGED PROPERLY.

WE HAVE A 2014 CHEVY VOLT WITH APPROXIMATELY 88,000 MILES. IT IS OUT OF MANUFACTURERS WARRANTY AND RECENTLY OUR SERVICE AIRBAG LIGHT CAME ON. WE TOOK TO DEALER AND THEY ARE ASKING US FOR ROUGHLY $850.00 TO REPLACE A PASSENGER SEAT SENSOR. THEY TELL US THAT OUR AIRBAGS WILL NOT WORK IN AN ACCIDENT IF WE DO NOT REPLACE THIS SENSOR. I DID A SEARCH ON-LINE AND THIS SEEMS TO BE A COMMON PROBLEM WITH THE CHEVY VOLT. WE PURCHASED THIS CAR NEW AND IT'S STILL IN VERY GOOD SHAPE BESIDES HAVING THIS ISSUE. JUST WONDERING IF ANY PRESSURE CAN BE PLACED ON GM TO STEP UP HERE AND FIX WHAT SEEMS TO BE A FLAW IN THEIR MANUFACTURING PROCESS OR PRODUCT? AFTER READING HOW MANY OTHERS HAVE HAD THE SAME ISSUE AND KNOWING THAT THE AIRBAGS WILL NOT DEPLOY IF INVOLVED IN A SERIOUS ACCIDENT, IT SEEMS THERE'S MOST CERTAINLY A SAFETY ISSUE HERE. CAN ANYTHING BE DONE ABOUT THIS?

TL* THE CONTACT OWNS A 2014 CHEVROLET VOLT. WHILE DRIVING 65 MPH, THE PROPULSION POWER REDUCED WARNING INDICATOR ILLUMINATED AND THE VEHICLE DECELERATED TO 35 MPH. THE VEHICLE WAS PULLED OFF THE ROAD AND THE BATTERY DIED. THE VEHICLE WAS TOWED TO MIAMI LAKES AUTO MALL (16600 NW 57TH AVE, MIAMI LAKES, FL 33014, (305) 455-3540) WHERE IT WAS DIAGNOSED THAT THE SOFTWARE TO THE PROPULSION SYSTEM NEED TO BE UPDATED. THE SOFTWARE UPDATE WAS PERFORMED, BUT THE FAILURE RECURRED THREE TIMES. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 53,016.

CAR TELLS ME THAT THE AIRBAG NEEDS TO BE SERVICED EVERY TIME THE CAR TURNS ON AND CONTINUES TO ALERT ME AS I DRIVE, EVEN AFTER I ACKNOWLEDGE THE ERROR. APPARENTLY THE FRONT PASSENGER DETECTOR FOR TURNING ON THE AIRBAG MUST BE REPLACED. THE PREVIOUS OWNER SAYS HE'S DRIVEN WITH THIS PROBLEM FOR OVER A YEAR. OVER $600 TO REPLACE. FROM READING FORUMS ONLINE, I SEE THAT THIS IS NOT AN UNCOMMON PROBLEM. THE PART SHOULD BE RECALLED.

I WAS DRIVING ON THE FREEWAY AT 65 MILES PER HOUR. AS I BEGAN TO BRAKE BECAUSE OF TRAFFIC, 3 LIGHTS CAME ON THE VEHICLE. STABILITRAK FAILURE, ABS AND BRAKE ASSIST FAILURE. WHEN THE LIGHTS CAME ON, THERE WAS A LOSS OF BREAKING. I ALMOST CRASHED. HAD I BEEN CLOSER TO THE VEHICLES, I WOULD HAVE HAD AN ACCIDENT. FORTUNATELY, I KEEP A DISTANCE FROM THE VEHICLES IN FRONT OF ME AT ALL TIMES. I CALLED GENERAL MOTORS AND THEY TOLD ME TO TAKE IT TO THE DEALER AND THEY WOULD LOOK AT THE REPAIRS AND FIND OUT IF IT IS SOMETHING THAT IS RELATED TO THE VEHICLE'S SAFETY. WHEN I TOOK IT TO THE DEALER, I RECEIVED AN ESTIMATE FRO M JACKIE, THE TECHNICIAN AT MARK CHRISTOPHER AUTO CENTER 2131 E CONVENTION CENTER WAY, ONTARIO, CA 91764. STATED THAT THERE IS TWO SEPARATE ISSUES WITH THE VEHICLE. ONE ISSUE WAS THE STABILITRAK AND THE SECOND ISSUE HAD TO DO WITH THE ABS. EACH OF THE ITEMS WERE ESTIMATED DIFFERENTLY EVEN THOUGH THEY WERE RELATED. I ENDED UP COUGHING UP $290 FOR JUST AN INSPECTION OF BOTH ITEMS (NOT REPAIRING THEM). 160 WAS FOR THE CHECK ENGINE, STABILITRAK AND BRAKE ASSIST FALURE. THE SECOND CHARGE WAS TO LOOK AT THE ABS AT $130. I DISPUTED THE CHARGES BUT THEY STATED THAT THEY WERE VALID. WHEN I SPOKE TO THE TECHNICIAN ( JACKIE) SHE STATED THAT THE CAR WAS REPAIRED AND THE PROBLEM STEMMED DEBREE GOING IN TO THE I TOLD THEM THAT I HAD A CASE # WITH GM. JACKIE STATED THAT GM WOULD NOT HONOR THE REPAIR BECAUSE IT WAS THE SPEED SENSOR. SHE STATED THAT THE SENSOR WAS CLEANED AND THE VEHICLE DOES NOT HAVE THE PROBLEM ANYMORE. IT IS DIFFICULT TO UNDERSTAND THAT SUCH A SIMPLE FIX DOES NOT HAVE A RE-CALL. THIS IS A SAFETY SENSITIVE ISSUE THAT HAS IMPLICATIONS FOR SOCIETY AS A WHOLE. IMAGINE A PERSON DRIVING AND THEY DO NOT KNOW THE SYSTEM IS MALFUNCTIONING. THIS CAN BE HARMFUL TO PEDESTRIANS WALKING IN THE STREETS. THE SYSTEM DOES NOT ALLOW YOU TO BRAKE. PLEASE HELP!!!!!!!

THE 120V CHARGING CORD THAT CAME WITH THE VOLT HAS CRACKED AND FRAYED, EXPOSING ELECTRICAL WIRES TO THE ELEMENTS AND CREATING A FIRE HAZARD. SEE PHOTO OF CORD CONDITION. THE CHARGER IS A NECESSARY ELEMENT TO USING AN ELECTRIC-HYBRID VEHICLE. WE ASKED THE CHEVY DEALER FROM WHOM WE BOUGHT THE VOLT (SEE BUSINESS CARD PHOTO) TO PROVIDE A REPLACEMENT CHARGER, AND THEY REFUSED TO. THIS EQUIPMENT IS AN UNACCEPTABLE FIRE HAZARD, AND ITS CONDITION SHOULD NOT HAVE RESULTED FROM NORMAL WEAR AND TEAR.

WHILE DRIVING IN GAS MODE, WHILE COMING TO A STOP THE ENGINE FEELS LIKE IT IS RATTLING LOUDLY AND VIBRATES THE STEERING WHEEL. WHEN ACCELERATING, THE ENGINE FEELS LIKE IT IS RATTLING THE CAR, SHAKING THE CAR, AND THE STEERING WHEEL IS SHAKING.

STARTING UP THE CAR IN THE MORNING, THE DISPLAY PANEL WENT DARK. I TURNED OFF THE VEHICLE AND TRIED STARTING UP THE VEHICLE AGAIN WITH NO CHANGE. THE DISPLAY PANEL IS DARK. I AM NOT ABLE TO SEE GAS INFORMATION, BATTERY INFORMATION, SPEED, AND TURN SIGNALS.