2014 CHRYSLER 200 Complaints

TL* THE CONTACT OWNS A 2014 CHRYSLER 200. WHILE DRIVING AND MAKING A SUDDEN STOP, THE DRIVER'S SEAT BELT PRETENSIONER FAILED TO RESPOND. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 32,954. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

I WAS ALONE IN THE CAR, DRIVING ON THE FREEWAY, WHEN I HEARD A STARTLING BANG THAT CAME FROM THE FRONT PASSENGER SIDE. I SAW THAT THE HEADREST ON THE FRONT PASSENGER SEAT HAD DEPLOYED WHILE I WAS DRIVING. WHEN I GOT HOME, I NOTICED SEVERAL SMALL PIECES OF BLACK PLASTIC ON THE FRONT PASSENGER SEAT CUSHION. UPON EXAMINING THE HEADREST, IT WAS OBVIOUS THAT THE PLASTIC WHICH WAS SUPPOSED TO HOLD A 2"-3" SILVER METAL RETAINING ROD HAD FAILED. THAT SILVER METAL ROD IS STILL ENGAGED IN THE ELECTRONIC LOCK/RELEASE MECHANISM ATTACHED TO THE BACK OF THE HEAD REST. THE PLASTIC PIECES ON THE SEAT WERE FROM THAT ROD RETAINER. I DO NOT KNOW IF THE HEAT OF THE ARIZONA SUMMERS ARE CAUSING THE HEADREST PLASTIC COMPONENTS TO WEAKEN. I ALSO DON'T KNOW IF THIS WAS AN ISOLATED INCIDENT, OR THE BEGINNING OF A TREND. I SHUDDER TO THINK WHAT WOULD'VE HAPPENED IF IT WAS THE DRIVERS HEADREST THAT FAILED, HITTING ME IN THE BACK OF THE HEAD WHILE DRIVING AT 65 MILES AN HOUR ON THE FREEWAY. UNEXPECTEDLY GETTING HIT ON THE BACK OF THE HEAD WHILE DRIVING COULD RESULT IN A SERIOUS ACCIDENT! MY CHRYSLER 200 HAD 38,110 MILES WHEN THIS OCCURED; IT IS BARELY OUT OF WARRANTY. THE DEFECTIVE HEADREST IS STILL INSTALLED IN THE CAR. IT APPEARS THE CHRYSLER PART NUMBER IS 68065766AA; MANUFACTURED BY GRAMMER (IN GERNAMY) AND THEIR PART NUMBER IS 1192441. REMOVING THE HEADRESTS TURN ON THE AIRBAG WARNING INDICATOR. AS I STATED EARLIER, I FEAR THAT THE DRIVER HEADREST MAY ALSO FAIL AT ANY TIME AND RESULTS IN A SERIOUS ACCIDENT. I CONTACTED CHRYSLER REQUESTING BOTH OF THESE HEADRESTS TO BE REPLACED UNDER WARRANTY AND AM AWAITING A RESPONSE.

AFTER ONLY 3 YEARS THE TOTALLY INTEGRATED POWER MODULE FAILED ON MY 2014 CHRYSLER 200. IT'S A $1,400 FIX. FOR A MAJOR SYSTEM TO GO IN 3 YEARS HAS TO BE A MANUFACTURER DEFECT AND THEY SHOULD HELD LIABLE FOR IT.

TL* THE CONTACT OWNS A 2014 CHRYSLER 200. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (SEAT BELTS, AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 09/06/17 *BF UPDATED 09/12/2017*JS

SMELLED GAS WHEN PARKED AFTER DRIVING ABOUT 3 MILES. CALLED MECHANIC WHO SAID SAFE TO DRIVE 4 MILES TO GARAGE. HE FOUND A CRACK IN TOP OF FUEL PUMP THAT WAS SPRAYING FUEL TO BOTTOM OF BACK SEAT WHERE MY 11 YR OLD GRANDDAUGHTER WAS RIDING. MECHANIC THEN SAID IT SHOULD HAVE BEEN TOWED IN. HE THEN SAID HE HAD NEVER SEEN A FUEL PUMP CRACKED LIKE THAT SO I'M REPORTING IT. AT THAT POINT MECHANIC SAID IT COULD HAVE BEEN SERIOUS IF REAR-ENDED. $856.00 READY WED.

TL* THE CONTACT OWNED A 2014 CHRYSLER 200. WHILE DRIVING IN THE RAIN, THE SPEED WAS UNKNOWN BECAUSE THE SPEEDOMETER FAILED. THE CONTACT REAR ENDED THE PRECEDING VEHICLE THAT HAD STALLED AND THERE WERE NO WARNING INDICATORS ILLUMINATED. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED A FRACTURED RIGHT HIP, BRUISING, LACK OF MOTION IN THE RIGHT WRIST, A FRACTURED LEFT PELVIS, BRUISING TO THE LEFT KNEE, AND SEVERE BRUISING TO THE CHEST FROM HITTING THE WINDSHIELD. MEDICAL ATTENTION WAS RECEIVED. THE VEHICLE WAS TOWED TO SUPERIOR TOWING COMPANY (2385 SW 66TH TERRACE, DAVIE, FL, 33317) WHERE IS WAS DECLARED TOTALED BY THE INSURANCE COMPANY. THE CONTACT STATED THAT SHE NEVER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (AIR BAGS, SEAT BELTS) AND WAS NOT MADE AWARE OF THE RECALL NOTIFICATION UNTIL JULY 19, 2017 AFTER SEARCHING ONLINE. THE FAILURE MILEAGE WAS APPROXIMATELY 53,000....UPDATED 08/07/17 *BF UPDATED 08/11/17 *BF *CN *TR

FIRST I HAVE NOTICED MY CAR DELAYS AND JERKS WHEN PUTTING IT INTO GEAR. THIS HAPPENS MOSTLY IN THE WINTER. MORE RECENTLY MY CAR TRIED TO ACCELERATE A COUPLE TIMES WHILE MY FOOT WAS ON THE BRAKE. I TOOK IT INTO THE DEALERSHIP TO HAVE IT REPAIRED AND THEY STATED BECAUSE THEY COULD NOT MAKE THE CAR DO THE SAME THING, THEY COULD NOT FIX THE PROBLEM. SECOND THE RECALL ON THE AIR BAGS AND SEAT BELTS WAS FIRST PUBLISHED ALMOST A YEAR AGO. THIS IS MY ONLY VEHICLE AND I HAVE TWO CHILDREN THAT ARE PLACED IN THAT VEHICLE. I AM SCARED FOR THEM AS WELL AS ANYONE THAT IS IN MY CAR IF I AM TO GET INTO AN ACCIDENT. THIS IS FAR TOO LONG TO KNOW ABOUT A PROBLEM AND NOT FIX IT. I WAS GOING TO TRADE IN MY CAR AND TRY TO LEASE ANOTHER VEHICLE. WELL NOW I CAN NOT DO THAT AS MY CAR IS ONLY WORTH ABOUT $5,000 EVEN THOUGH IT IS IN EXCELLENT CONDITION. I STILL OWE ABOUT $12,000. SO NOW I AM LEFT TO DRIVE AN UNSAFE CAR THAT IS KNOWN TO BE UNSAFE AND NOTHING IS BEING DONE ABOUT IT.

"TAKATA RECALL". I FEEL VERY UNSAFE WITH THIS CAR AND AM AFRAID TO ALLOW ANY PASSENGER RIDE DUE TO THIS PROBLEM. I NEED TO SELL MY CAR FOR MY WORK AND I AM UNABLE TO TRADE IN, EVEN TO CHRYSLER WITHOUT A HUGE REDUCTION IN THE VALUE DUE TO THIS RECALL. I RECEIVED A LETTER IN OCT 2016 INFORMING ME ABOUT THE RECALL. I WAS TOLD BY CHRYSLER CUSTOMER SERVICE THAT THE PART WILL BE AVAILABLE IN JUNE 2017. WHEN I CALLED IN JUNE 2017, I WAS TOLD AUGUST OR SEPTEMBER OF 2017. EACH WEEK AND MONTH THAT THIS IS DELAYED, MY CAR IS DEPRECIATING AND I AM LOSING MONEY BY NOT BEING ABLE TO TRADE IT IN FOR MY JOB. I CANNOT BELIEVE 1.4 MILLION PEOPLE ARE ACCEPTING THIS DELAY BY CHRYSLER. I WOULD BE HAPPY TO TRADE IT IN AT IT'S VALUE, BUT NOT FOR LESS THAN IT IS WORTH. WHAT CAN I DO?

MY CAR HAD A ISSUE WITH ONE OF THE IGNITION COILS MALFUNCTIONING CAUSING THE PART TO MELT COMPLETELY MELT THROUGH THE VALVE COVER IN DEC. 2016. THIS CAUSED THE CAR TO STOP WHILE IN MOTION AND ONCE I STEERED IT OFF ROAD, IT SMOKED BADLY. AT THIS TIME THE CAR HAD ABOUT 52000 MILES ON IT . AS OF JUNE 2017, THE RECALL DEALING WITH THE SEATBELTS AND AIRBAGS HAVE NOT BEEN FIXED NOR LOOKED AT. I ALLOWED THE CAR TO BE RETURNED VIA REPO BECAUSE I WAS OUT OF NEARLY $1000 DOLLARS PAYING THE DEALER TO FIX THE CAR AND PAY FOR MY OWN RENTAL FOR TWO WEEKS WHILE THE CORP. OFFICE SEND THE OK FOR IT TO BE FIXED!!

CHRYSLER 200. CONSUMER WRITES IN REGARDS TO FAILURE TO REMEDY RECALL 16V-668 DEFECT WITHIN A REASONABLE TIME FRAME. *LD UPDATED 07/06/2017*JS