2016 CHRYSLER 200 Complaints

PURCHASED CAR APRIL 2016, INCIDENT ON OR ABOUT 12 JULY 2016. FOLLOWING IS HAND DELIVERED LETTER OF 22 JULY 2016 TO DEALER'S SERVICE MANAGER AND SALES MANAGER REGARDING THE PROBLEM: "ON A RECENT ROAD TRIP, I LEARNED THAT GOING DOWNHILL ON AN INTERSTATE HIGHWAY WITH THE CRUISE CONTROL SET AT 65, THE VEHICLE'S TACHOMETER PEGS OUT AND THE SPEED INCREASES TO MORE THAN 85 MPH. THANKFULLY THERE WERE NO VEHICLES IN FRONT OF ME OR I WOULD HAVE PROBABLY COLLIDED WITH THEM, AT AT THAT SPEED WOULD HAVE PROBABLY BEEN KILLED. FORTUNATELY I HAD THE REFLECTS TO HIT THE BRAKE AND DISENGAGE THE CRUISE CONTROL. WHEN THE CRUISE CONTROL DEACTIVATED, THE ENGINE REVVED TO A POINT I FEARED IT WOULD BLOW UP. AFTER SEVERAL VERY LONG SECONDS THE ENGINE RETURNED TO NORMAL. I PULLED TO THE SIDE OF THE ROAD AND REMAINED IN THE CAR UNTIL I STOPPED SHAKING AND MY HEART STOPPED RACING." AFTER ONE WEEK HAVING NO RESPONSE I AGAIN WENT TO THE DEALERSHIP AND NO ONE KNEW WHAT I WAS TALKING ABOUT. FINALLY I GOT THE SALES MANAGER TO READ THE LETTER. HE SAID HE HAD NOTHING TO DO WITH IT, SEE THE SERVICE MANAGER, MORE OR LESS THE SAME. I THEN EMAILED CHRYSLER CORP VIA THEIR WEBSITE AND PROVIDED THE INFORMATION. RESPONSE WAS CORP REQUIRED THEIR TECH TO WITNESS THE DEALER'S ELECTRONIC DIAGNOSIS. BACK TO SVC MGR WHO CONTACTED THE TECH AND ARRANGED FOR TEST THE FOLLOWING WEEK. CAR IN MONDAY, READY FRIDAY. CORP TECH'S DETERMINATION WAS THE 9 SPEED HAD NO BRAKING FEATURE AND THE BEST ADVISE WAS TO USE THE BRAKE. BACK TO CORP WITH: "IT IS SO DISAPPOINTING AND REPREHENSIBLE TO LEARN THAT CHRYSLER IS ENDANGERING BUYERS OF THEIR PRODUCT BY KNOWINGLY DENYING RESPONSIBILITY FOR A FAULTY AND DEADLY DESIGN. AT THE OUTSET MY DEMAND WAS EITHER FIX THE PROBLEM AS I DO LIKE THE CAR, OR A TOTAL REFUND OF THE PURCHASE PRICE. I RECEIVED NEITHER. MY ONLY RECOURSE IS A LAWSUIT, THAT WOULD LAST LONGER THAN MY MONEY.DO NOT BUY!

BOUGHT THIS 2016 CHRYSLER 200 S 4 CYCLINDER IN JULY 2016 WITH ONLY 4900 MILES ON IT. CAR WAS A DEALER PROGRAM CAR STILL UNDER FACTORY WARRANTY. TODAY, 8/22/2016 AT 6157 MILES THE CAR STALLED WHILE MY TEENAGE SONS (3 OF THEM) WERE DRIVING ON CITY STREETS TO SCHOOL (THIS IS THE CAR THEY DRIVE EVERYDAY). THE CAR STALLED WHILE DRIVING THREE SEPARATE TIMES LOSING ALL POWER WITH A MESSAGE IN THE DASH READING "SHIFT TO P". ONCE SHIFTED TO PARK THE CAR DID START BUT ONLY AFTER MAKING AN ODD NOISE WHILE PUSHING IN THE IGNITION BUTTON. NEEDLESS TO SAY THIS IS EXTREMELY DANGEROUS TO HAVE A CAR LOSE POWER WHILE ON THE ROAD ESPECIALLY WITH NEW TEENAGE DRIVERS. BOUGHT THIS CAR IN LARGE PART BECAUSE OF ITS SAFETY RATINGS BUT THIS CLEARLY IS THE EXACT OPPOSITE OF SAFE. I WILL TAKE TO DEALER IN THE MORNING TO SEE WHAT THEY SAY. LOTS OF OTHER COMPLAINTS ABOUT SAME ISSUE ALTHOUGH MOST SEEM TO BE WITH THE 2015 NOT 2016. NONETHELESS, HOW CAN ONE FEEL SAFE AGAIN PUTTING THEIR CHILDREN BEHIND THE WHEEL? NO IDEA WHAT CAUSED THIS ISSUE. THE DRIVETRAIN DOES NOT SHIFT SMOOTHLY EITHER PARTICULARLY WHEN TRANSITIONING FROM REVERSE TO DRIVE WHEN COMING TO COMPLETE STOP.

TL* THE CONTACT OWNS A 2016 CHRYSLER 200. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE ACCELERATED WITHOUT WARNING. THE FAILURE RECURRED NUMEROUS TIMES. WHILE EXITING THE DRIVEWAY WITH THE BRAKE PEDAL DEPRESSED, THE VEHICLE WOULD ACCELERATE WITHOUT THE ACCELERATOR PEDAL BEING DEPRESSED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED, BUT THE TECHNICIAN COULD NOT DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1,870. UPDATED 12/20/16*LJ UPDATED 12/21/16.*JB

I HAD JUST FINISHED REVERSING TO ADJUST MY PARALLEL PARKING IN A RESIDENTIAL STREET. I PLACED THE HAZARD LIGHTS ON AND PUT THE CAR INTO "P". AFTER MY DAUGHTER GOT IN, I TOOK OFF THE HAZARD LIGHTS AND PLACE MY CAR ON "D". IN ORDER FOR ME TO CHANGE GEARS I HAVE TO PRESS DOWN THE BRAKE, AND AS I LET GO TO START DRIVING I FELT MY CAR DO A QUICK TWO "TUGS" AS I WAS GOING FORWARD AND INTO A DRIVE-WAY ON MY LEFT. WHEN I WAS TURNING THE STEERING WHEEL, I FELT IT START TO GO STIFF TO WHERE I HAD TO TURN IT HARD FOR IT TO MOVE. THE CAR STARTED TO SLOW DOWN WHILE I PRESSING THE GAS, COMING TO A HALT BEFORE MY FRONT WHEELS COULD GO ON THE DRIVE-WAY. I PRESSED THE BRAKES BUT THEY WERE HARD WHERE I COULD NOT PRESS DOWN ON THEM AND I LET THEM GO. I PRESSED DOWN ON THEM AGAIN HOPING THEY WOULD WORK, BUT THEY WERE HARD. AT THAT POINT THE CAR SOUNDED LIKE IT TURNED OFF ON ME EVEN THOUGH THE SIGN ON MY IGNITION READ "RUN". I LOOK DOWN AND MY GEAR IS ON "D" BUT FLASHING ON AND OFF. AT THIS POINT I AM STUCK IN THE MIDDLE OF A RESIDENTIAL STREET (SIDEWAYS) BECAUSE MY CAR WOULD NOT MOVE. I LOOK AT THE SCREEN IN MY DASHBOARD AND ITS FLASHING SOMETHING ABOUT "SHIFT" AND THE BATTERY LIGHT IS ON. I WAS PANICKING SO I DID NOT FULLY READ WHAT IT WAS FLASHING AND FORTUNATELY WAS ABLE TO CHANGE THE GEAR TO "P" EVEN THOUGH I COULD NOT PRESS DOWN THE BRAKES BECAUSE THEY WERE VERY STIFF. I TURNED OFF MY CAR, AND RESTARTED IT. AT THAT POINT MY CAR WORKED LIKE NOTHING HAPPENED. I KNOW MY CAR IN A WEIRD WAY TURNED ITSELF OFF BECAUSE MY A/C WAS NOT BLOWING COOL AIR ANYMORE (WINDSHIELD WAS STARTING TO FOG BECAUSE OF THE RAIN) UNTIL I RESTARTED THE CAR. I WILL SAY THAT A FEW MONTHS PRIOR MY "PARKING BRAKE" TURNED ON ON ITS OWN, AND I HAD MISTAKENLY THOUGHT I HAD DONE IT EVEN THOUGH I HAD NOT TOUCHED IT. I WAS ADJUSTING MY CAR INTO A PARKING SPOT AND HAD JUST CHANGED FROM "R" TO "D".

MY HUSBAND WAS DRIVING IN TRAFFIC AS THE FOOT BRAKE GAVE OUT. HE HAD TO STEP AS HARD AS HE COULD WITH BOTH FEET ON THE BRAKE IN ORDER TO GET IT TO STOP. AT THE SAME TIME THE PARKING BRAKE ENGAGED ITSELF AND MADE DRIVING ALMOST IMPOSSIBLE. YOU COULDN'T TURN IT OFF. AFTER TURNING OFF THE CAR, THE BRAKES STILL WON'T WORK, BUT THE PARK BREAK WAS BACK TO NORMAL. IF YOU GET THE CAR TO A HALT AND PUT IT IN PARK, IT KEEPS ON DRIVING, AS SOON AS YOU DARE TO SLIGHTLY LET GO OF THE BRAKE. YOUR ONLY WAY TO STOP THIS CAR IS TO ENGAGE THE PARK BRAKE AND HOPE THAT IT GRABS. CAR IS AT THE DEALERSHIP WITH NO INFORMATION AVAILABLE, CHRYSLER IS CONTACTED. THIS IS FOR SURE SCARY, GIVEN THAT MY SON WAS IN THE CAR AS WELL.

EMERGENCY BRAKE HAS COME ON TWICE WITHOUT ME ACTIVATING IT----I SLOWED DOWN AT RED LIGHT, WENT TO PULL OUT AND COULD NOT BECAUSE EMERGENCY BRAKE WAS ON.

WE HAD ONLY HAD OUR 2016 CHRYSLER 200S FOR AROUND 3 WEEKS. WHILE HEADING HOME TRAVELING EAST ON STATE RT 149 FROM WEST FRANKFORT, IL., WE HEARD A LOUD THUMP LIKE SOMETHING JUST HIT THE PASSENGER SIDE OF OUR CAR. WE PULLED THE CAR OFF AT THE CHURCH JUST 1 BLOCK DOWN THE ROAD, GOT OUT AND LOOKED TO SEE WHAT HAPPENED, NO ANIMALS HAD HIT THE CAR, NO OBJECTS WAS LAYING IN THE ROAD, AND NO ONE WAS MOWING, BUT WE HAD A STRAIGHT GASH WITH A DENT IN THE SIDE OF OUR REAR PASSENGER DOOR. IT WAS GETTING CLOSE TO DUSK AND I THOUGHT SOMETHING CAME OFF THE CAR. THE NEXT MORNING I FINALLY NOTICED THE PASSENGER FRONT WHEEL HAD THE LUG NUT MISSING AND THE STUD WAS GONE. THE RIMS CLEAR COAT IS SCRATCHED WHERE IT FELL OFF AND SLUNG BACK AND HIT THE SIDE OF OUR CAR. I CALLED OUR LOCAL CHRYSLER DEALER AND COME TO FIND OUT IT HAD BOLTS NOT STUDS. I HAD THEM ORDER ONE FORM ME. I ASKED THE SERVICE MANAGER WHAT THE CORRECT TORQUE WAS FOR THE BOLTS, INCASE ANY OTHERS WERE LOOSE. HE SAID,"103 FT/LBS". I CHECK THE TORQUE THE REST OF THE LUG BOLTS AND COME TO FIND EVERY FRONT ONE WAS LOOSE. 1 MORE ON THE PASSENGER SIDE AND 2 ON THE DRIVERS SIDE TOOK NEARLY A 1/4 TURN TO REACH TORQUE. THE REST OF THE FRONT BOLTS WERE AROUND 1/8 TURN FROM BEING TORQUED. I ONLY FOUND 1 ON THE REAR THAT WASN'T CORRECTLY TORQUED. I HAVEN'T SEEN BOLT LUGS ON AN AMERICAN CAR IN ALL MY LIFE. I HAD THE DEALER INSTALL THE NEW BOLT AND HAD HIM DOUBLE CHECK THE TORQUE ON THE OTHERS. I CONTACTED CHRYSLER CUSTOMER SERVICE AND REPORTED THE PROBLEM. I ALSO CALLED THE DEALERSHIP I PURCHASED THE CAR FROM AND DROVE IT DOWN FOR HIM TO GET PICTURES AS WELL OF THE DAMAGE. THE DEALER CONTACTED THE REGIONAL SERVICE MANAGER AS WELL ABOUT THE PROBLEM. TODAY CHRYSLER SUPPORT SAID THEY ARE NOT GOING TO FIX THE DAMAGE, BECAUSE ITS NOT A WARRANTY COVERED ISSUE.OUR LAST 15 MODEL 200 WAS BOUGHT BACK BY CHRYSLER, BECAUSE OF ALL THE PROBLEMS.

THE GEAR SHIFT CAN BE EASILY AND ACCIDENTALLY KNOCKED INTO REVERSE PARK OR NEUTRAL WHILE DRIVING AND WJRHOUT NEEDING TO APPLY BRAKE. I WAS DRIVING AND MY CELLPHONE SLID OUT OF THE CELLPHONE MOUNT AND HIT THE KNOB AND THREW MY INTO PARK WHILE DRIVING ON THE FREEWAY AT HIGH 60 MPH I WAS FAST ENOUGH TO MOVE IT BACK OVER TO DRIVE BUT IT COULD HAVE CAUSED AN ACCIDENT OR DAMAGE TO THE VEHICLE. THIS TYPE OF THING HAS HAPPENED ON MORE THAN ONE OCCASION I ACCIDENTALLY PUT IT IN REVERSE WHILE DRIVING THINKING I WAS MOVING THE FAN KNOB DOWN AT NIGHT WHILE DRIVING. ALSO MY FRIENDS SON PUT MY CAR INTO PARK WHILE ADJUSTING THE TEMPERATURE AS WELL. YOU SHOULD NEVER BE ABLE TO MOVE THE GEARS SO EASILY OR IN REVERSE OR PARK WITHOUT BRAKE OR PUSHING THE KNOB DOWN OR SOMETHING TERRIBLY UNSAFE!! ALL OF THE TIMES THIS HAS OCCURRED I WAS DRIVING ALSO THERE GAVE BEEN TIMES I THOUGHT MY CAR WAS IN PARK BUT WAS NOT WAS ACTUALLY IN REVERSE VERY DANGEROUS

I WAS STOPPED AT A RED LIGHT, WHEN THE LIGHT TURNED GREEN I STEPPED ON THE ACCELERATOR TO GO AND COULD NOT MOVE!! THE CAR REFUSED TO SHIFT! I LOOKED DOWN TO CHECK AND MAKE SURE IT WAS IN DRIVE AND IT WAS! I WAS NEARLY REAR ENDED, PEOPLE HAD TO DRIVE AROUND ME. IT TOOK AROUND 20 TO 30 SECONDS FOR MY VEHICLE TO SHIFT INTO GEAR AND MOVE FORWARD. WHILE TRYING TO MOVE FORWARD IT REVVED TO AROUND 5,000 RPM. I HAVE A CHILD WITH ME. WHAT WOULD HAPPEN IF SOMEONE REAR ENDED US? I KNOW CHRYSLER HAS NUMEROUS ISSUES WITH THE TRANSMISSIONS TO THESE VEHICLES AND I AM SORRY BUT THEY SHOULD NOT BE ALLOWED ON THE ROAD WITH PROBLEMS LIKE THIS!!

THEREALLY IS A PROBLEM WITH THE TRANSMISSION AND ELECTRICAL SYSTEM WITH THIS CAR. MY CAR JERKS EVERYDAY WHEN SHIFTING FROM PARK TO DRIVE AND IT HESITATES. I TOOK TO THE DEALERSHIP FOR SERVICE AND WAS TOLD IT IS SUPPOSED TO DRIVE LIKE THAT UNTIL THE CAR IS ADJUSTED TO MY DRIVING STYLE. ALSO, ONEW DAY I WAS DRIVING AND OUT OF NOWHERE IN LOSE TOTAL POWER IN THE CAR. TOOK IT TO THE DEALER AND THEY FOUND NOTHING WRONG. I HAVE A 7 YEAR OLD WHO RIDES WITH ME EVERYDAY. THIS CAR IS NOT SAFE.