2007 CHRYSLER 300 Complaints

ON 8/28/13, I GOT IN THE VEHICLE AND STARTED IT WENT TO MOVE IT OUT OF PARK AND THE GEAR-SHIFT WOULD NOT MOVE. I ALSO LOOKED IN THE MANUAL IT HAS AN OVERRIDE WHICH DIDN'T WORK. I CALLED A MECHANIC AND HE INFORMED ME THAT HE HAD TO REPLACE THE EXACT SAME PIECE ON HIS VEHICLE ABOUT 3 MONTHS PRIOR. *JB

DRIVER'S SIDE SEAT BELT STUCK IN THE ENGAGED AND LOCKED POSITION. I PRESS ON THE INDICATED AREA AND IT WILL NOT RELEASE. I AM VERY CONCERNED BECAUSE I CAN NOT WHERE MY SEAT BELT.

ON 8-25-13, CAR STUCK IN PARK. 8-26-13 AT DARCARS CHRYSLER TO FIX. IS THIS A CONTINUING PROBLEM? AND IS THEIR A RECALL ON THIS PROBLEM, IF NOT IT SHOULD BE. THIS IS A SAFETY PROBLEM. *TR

I HAVE A 2007 CHRYSLER 300 THAT IS STUCK IN PARK. I'M AWARE OF THE K39 RECALL & AFTER CALLING WAS TOLD THE DATES OF BEING BUILT WAS JUNE 25-SEPT 21 2007 IS THE ACTUAL RECALL & MINE WAS BUILT MAY 30 2007, SO BY LESS THAN 30 DAYS MY CAR IS NOT COVERED UNDER THE RECALL. THE RECALL INCLUDED 28,000 PLUS CARS. OBVIOUSLY THE PROBLEM IS BEYOND THOSE DATES LISTED ABOVE. THE PROBLEM NEEDS FURTHER INVESTIGATED. SO DUE TO JUST SHY OF A MONTH I'M WITHOUT A CAR. I CAN'T AFFORD TO HAVE IT TOWED & REPAIRED AT APPROX $300 TO $400 PER THE DEALERSHIP. I FEEL & BELIEVE STRONGLY THAT MY CAR SHOULD BE INCLUDED IN THIS RECALL & SHOULD BE REPAIRED AT THE COST OF CHRYSLER. AS STATED PER CHRYSLER: "AT CHRYSLER GROUP LLC, YOU CAN BE ASSURED THAT WE ARE CHANGING THE WAY WE LOOK AT QUALITY. TO PROVE OUR COMMITMENT TO QUALITY, THE COMPANY IS INVESTING IN AND PRIORITIZING IMPROVEMENTS FOR EVERY VEHICLE THAT WE BUILD. AS PART OF THAT COMMITMENT, WE ARE ALSO TARGETING EXISTING VEHICLES ON THE ROAD TODAY AND CONTACTING OUR CUSTOMERS TO PROVIDE THESE QUALITY IMPROVEMENTS, AT NO CHARGE, THAT WILL HELP TO IMPROVE YOUR OWNERSHIP SATISFACTION. WE ARE RECOMMENDING THE FOLLOWING IMPROVEMENTS BE PERFORMED ON SOME 2005 THROUGH 2007 MODEL YEAR DODGE CHARGER, MAGNUM AND CHRYSLER 300 EQUIPPED WITH A FLOOR SHIFTER. THE TRANSMISSION GEAR SHIFT LEVER INTERLOCK RETURN SPRING HOOK ON YOUR VEHICLE MAY BREAK. A BROKEN INTERLOCK RETURN SPRING HOOK WILL RESULT IN THE INABILITY TO MOVE THE GEAR SHIFT LEVER OUT OF THE "PARK" POSITION." PLEASE CONTACT ME WITH FURTHER INSTRUCTIONS TO GET MY CAR AT COST OF CHRYSLER SINCE IT IS A HUGE KNOWN PROBLEM. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

I PARKED MY CAR AT A CVS PHARMACY DRIVE THRU TO PICK UP A PRESCRIPTION. ONCE THE TRANSACTION WAS COMPLETED I ATTEMPTED TO LEAVE THE AREA AND THE GEAR WOULD NOT MOVE FROM THE PARK POSITION. I CALLED AAA (KEYSTONE) FOR ROADSIDE ASSISTANCE TO MOVE MY CAR. UPON ARRIVAL TO MY CAR THE AAA FLEET DRIVER INFORMED ME THAT THE PROBLEM SEEMS COMMON WITH CHRYSLER-MADE VEHICLES RECENTLY. HE EXPLAINED TO ME THAT MY OVERRIDE BUTTON WAS BROKEN AND DID NOT WORK, THEN HE SHOWED ME HOW TO REMOVE THE GEAR SHAFT COVER TO ACCESS THE BACK UP OVERRIDE - THE GEAR RELEASE BUTTON. HE NOTED THAT HE JUST ASSISTED A DODGE CHARGER OWNER WITH THE SAME PROBLEM AND RECOMMENDED I CHECK FOR ANY RECALL DATA FOR THIS ONGOING CHRYSLER PROBLEM. I IMMEDIATELY CHECKED ONLINE TO LEARN THAT THERE IS A K39 RECALL FOR THE GEAR SHAFT OF 2005-2007 MODELS OF THE CHRYSLER 300. I CALLED THE NEAREST DEALER FOR AN APPOINTMENT TO ADDRESS THIS ISSUE. ONCE I ARRIVED AT THE DEALER, I WAS TOLD THAT MY VIN NUMBER DID NOT FIT THE RECALL REQUIREMENTS AND TOLD THAT I MUST PAY TO FIX THE PART OUT OF POCKET. THIS $400 REPAIR SHOULD HAVE BEEN COVERED BY THE RECALL, AND CHRYSLER! MY CAR WAS MANUFACTURED MAY 23, 2007 AND THE "ARBITRARY" CUT OFF DATE FOR THE K39 RECALL IS JUNE 1, 2007! HOW CAN ONE - TWO WEEKS MAKE THAT MUCH DIFFERENCE?!? HOW CAN 2005 MODELS BE INCLUDED YET TWO WEEKS PRIOR NOT??? IF THE PROBLEM EXISTS AND IS NOTED AS A RECALL ISSUE ALL VEHICLES THAT ENCOUNTER THE MALFUNCTION MUST BE INCLUDED IN THE RECALL!! IT SHOULD BE CLEAR THAT THE PROBLEM IS SYSTEMATIC, NOT DATE OR LOCATION SPECIFIC!! THIS PROBLEM SHOULD BE FIXED AT CHRYSLER'S EXPENSE, NOT THE CUSTOMER!!! *TR

TL* THE CONTACT OWNS A 2007 CHRYSLER 300. THE CONTACT STATED THAT THE VEHICLE COULD NOT BE SHIFTED INTO DRIVE. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

TL* THE CONTACT OWNS A 2007 CHRYSLER 300. THE CONTACT STATED THAT THE GEAR SHIFTER COULD NOT BE MOVED OUT OF PARK. A CERTIFIED MECHANIC INSPECTED THE VEHICLE AND STATED THAT THE TRANSMISSION INTERLOCK LEVER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 65,000. THE VIN WAS NOT AVAILABLE.

VEHICLE WAS PARKED;VEHICLE WOULD NOT SHIFT FROM PARK,IMMEDIATELY AFTER DRIVING.VEHICLE TOWED TO HENDRICK CHRYSLER FOR REPAIR.VEHICLE WAS RECALLED,FEB.2007 REF.#F50. I PURCHASED SAME FROM LISTED DEALER,10-12-2007 AND VEHICLE WAS NOT SERVICED REFERENCE THE NOTED RECALL BEFORE SELLING TO ME(MONTHS LATER);I WAS NEVER ADVISED OF SAME RECALL.MY VEHICLE MEETS ALL CRITERIA FOR RECALL,I.E.,TIME OF MANUFACTURE,VIN. NUMBER SPECIFICATIONS,PLUS, SAME SYMPTOMS NOTED IN RECALL MATCHES MY BREAKDOWN SYMPTOMS(PLUS THE UN-REPROGRAMMED COMPUTER FACTORS INTO THE BREAKDOWN.I HAVE DOCUMENTATION OF SAME).I CALLED CHRYSLER TODAY FOR REPAIR REIMBURSEMENT COSTS AND A [XXX], HID BEHIND THE"TYPICAL" CHRYSLER RESPONSE TO THIS ISSUE THAT I HAVE READ IN NUMEROUS REVIEWS ON-LINE ABOUT THIS PROBLEM,BEING:"YOUR VIN. # DOES NOT FALL WITHIN RANGE." I HAVE PAPERWORK WHICH WAS ON WWW.SAFECARS.GOV, THAT STATES OTHERWISE.ALSO,I HAVE ALL NEEDED DOCUMENTS TO REBUT THE IDEA THAT MY VIN.# DISQUALIFIES MY CLAIM;SOME GENERATED BY CHRYSLER.YET CHRYSLER BELIEVES IT ONLY HAS TO USE WORDS TO ME AND OTHERS TO ESCAPE ANY AND ALL PRODUCT RESPONSIBILITY. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

VEHICLE CRANKS JUST FINE, BUT I CANNOT SHIFT IT FROM 'PARK' INTO ANY OTHER GEAR - IT IS LOCKED IN 'PARK'. INTERNET SEARCHES IDENTIFY THIS IS A COMMON PROBLEM FOR SEVERAL CHRYSLER VEHICLES; THE PROBLEM IS A CHEAP, PLASTIC, "PINK" SHIFT INTERLOCK MECHANISM THAT BREAKS. ALTHOUGH APPARENTLY COMMON, CHRYSLER HAS NOT INITIATED A RECALL FOR THIS PART. I TALKED TO SERVICE MANAGERS AT TWO DIFFERENT REGIONAL CHRYSLER DEALERSHIPS AND THEN CALLED THE CHRYSLER '800' NUMBER TO COMPLAIN. THEY ALL TOLD ME THE SAME THING - I AM ON MY OWN IN REPAIRING THIS PART; IT IS NOT COVERED BY WARRANTY NOR RECALL. HOWEVER, MY SMALL TOWN SERVICE MANAGER SAYS HE FIXES 2-3 OF THESE CHRYSLER PROBLEMS EVERY WEEK (AT OWNERS EXPENSE SINCE THEY CAN'T TAKE IT THE 30 MILES TO THE NEAREST CHRYSLER DEALERSHIP), AND HE IS SURE THAT THERE IS A RECALL FOR THIS PART. HE REPLACES THE BROKEN SHIFT INTERLOCK MECHANISM WITH THE REDESIGNED CHRYSLER PART! CHRYSLER NEEDS TO BE FORCED TO INITIATE A RECALL ON THIS PART AND TO REIMBURSE OWNERS WHO HAVE HAD TO HAVE THE PART REPAIRED AT THEIR EXPENSE. *TR

MY CAR WILL NOT SHIFT OUT OF PARK. I CALLED DEALERSHIP, AND THEY TOLD ME MY CAR DID NOT QUALIFY.