2006 CHRYSLER 300C Complaints

I PULLED OUT OF THE GAS STATION AFTER TOPPING THE TANK OFF WITH GAS. AT THE FIRST RED LIGHT THE VEHICLE STALLED. IT STALLED AGAIN AT THE SECOND RED LIGHT. AFTER I GOT ON THE HIGHWAY, THE VEHICLE RAN FINE AGAIN. *TR

IN JANUARY 2013 I NEEDED A JUMP DUE TO THE FRIGID TEMPERATURE. FOLLOWING THE JUMP MY ENGINE LIGHT WOULD BLINK ON AND OFF OCCASIONALLY. WHEN I WENT TO THE DEALERSHIP FOR A ROUTINE OIL CHANGE ON FEBRUARY 17, 2014 I EXPLAINED THIS TO THE TECHNICIAN WHO STATED THAT THERE WAS NOTHING THE DEALERSHIP COULD DO IF THE ENGINE LIGHT WAS NOT ON AT THAT TIME. TWO DAYS LATER ON FEBRUARY 19TH, I CALLED THE DEALERSHIP TO CONFIRM WHAT THE TECHNICAL TOLD ME WAS CORRECT. THE SERVICE MANAGER STATED THAT THE TECHNICIAN GAVE ME THE CORRECT INFORMATION AND THAT WHEN MY ENGINE LIGHT CAME BACK ON TO COME BACK SO THAT THEY COULD DIAGNOSE THE PROBLEM AT THE TIME. I ALSO INFORMED HIM THAT MY RECEIPT STATED THAT I DECLINED REPAIRS WHICH I DID NOT. HE STATED THAT THE LANGUAGE ON THE RECEIPT WAS FOR GENERAL REPAIRS AND THAT I DID NOT HAVE TO WORRY ABOUT IT. ON MARCH 1, 2014 MY CAR WAS SMOKING PROFUSELY. BECAUSE THE DEALERSHIP WAS CLOSED I HAD MY CAR PUT ON A DIAGNOSTIC MACHINE BY ANOTHER REPAIR FACILITY WHO STATED THAT MY ENGINE WAS LOCKED. *TR

TL* THE CONTACT OWNS A 2006 CHRYSLER 300C. THE CONTACT STATED THAT WHILE DRIVING 5 MPH AFTER REFUELING TO CAPACITY, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THEY COULD NOT DIAGNOSE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 53,000. THE VIN WAS UNAVAILABLE.

TL* THE CONTACT OWNS A 2006 CHRYSLER 300 C. THE CONTACT STATED THAT AFTER REFUELING AND DRIVING 5 MPH, THE ENGINE STALLED WITHOUT WARNING. THE CONTACT RESTARTED THAT VEHICLE AND THE FAILURE RECURRED ONE HALF MILE LATER. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE FUEL VALVE WAS DAMAGED AND THE FUEL TANK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 90,850.

FILLED UP THE CAR WITH GAS DROVE DOWN THE ROAD THEN THE ENGINE DIED DID IT TWICE TO ME. *TR

IMMEDIATELY AFTER REFUELING, MY CAR STALLED THREE TIMES ON MY DRIVE HOME, EACH TIME WHEN I WAS TRAVELING ABOUT 5 MPH APPROACHING A STOP SIGN. SINCE THEN, I HAVE DRIVEN ABOUT 200 MILES AND HAVE HAD NO STALLING PROBLEM. I TOOK MY CAR TO A LOCAL CHRYSLER DEALER AND THEY COULD FIND NO COMPUTER CODE ERROR, AND TOLD ME THAT I NEEDED A NEW FUEL TANK, CHRYSLER RECEIVED MORE THAN 1200 COMPLAINTS ABOUT THE 19-GALLON FUEL TANK ON 2006 CHRYSLER 300C, A PROBLEM WHERE THE FUEL SHUT-OFF VALVE STICKS, CAUSING THE VEHICLE TO STALL AFTER REFUELING. IN RESPONSE TO THESE COMPLAINTS, CHRYSLER AGREED TO EXTEND THE WARRANTY PERIOD TO LIFETIME COVERAGE. I CALLED CHRYSLER CUSTOMER SERVICE TODAY. THEY REFUSED TO HONOR THE EXTENDED WARRANTY FOR MY 19-GALLON FUEL TANK AS THEY AGREED TO IN THEIR LETTER -PE1016-58863.PDF.

AFTER REFUELING, I WAS DRIVING NORTH IN I-35 AT 65 MPH AND THE ENGINE COMPLETELY DIED IN THE MIDDLE OF HEAVY TRAFFIC. FORTUNATELY, I KNOW A BIT ABOUT CARS AND GOT IT TO RESTART BEFORE I DROPPED BELOW 50 MPH. HOWEVER, THERE WERE HEAVY TRUCKS IN THE DENSE TRAFFIC AND HAD ONE BEEN DIRECTLY BEHIND ME I DO NOT THINK I WOULD BE HERE TO WRITE THIS COMPLAINT TODAY. I HAVE DELAYED THIS COMPLAINT AS I DID NOT KNOW THE NATURE OF MY PROBLEM UNTIL YESTERDAY. AFTER THE THIRD FILL UP AND THE SAME PROBLEM HAPPENED, I FIGURED IT OUT AND WENT TO THE DEALER FOR A FIX. THEY TOLD ME THE PROBLEM AND SAID THERE WAS NO RECALL AND THAT THE CURE WAS TO REPLACE THE GAS TANK. I HAVE AN APPOINTMENT FOR NEXT TUESDAY TO GET THIS WORK DONE AS I FEEL THE VEHICLE IS UNSAFE TO DRIVE IN TRAFFIC. *TR

ON 2 OCCASIONS, 09/30/13 AND 10/02/13 I FILLED MY VEHICLE UP WITH GAS AND WITHIN A MILE OF THE GAS STATION IT STARTED MISSING REAL BAD AND THEN SHUT OFF, ONCE WHILE MERGING ONTO INTERSTATE 95 AND THE OTHER TIME ON A LESS TRAVELED ROAD. ON BOTH OCCASIONS I WAS FORTUNATE ENOUGH TO PULL TO THE SHOULDER AND RESTART THE VEHICLE. I TOOK THE VEHICLE TO WHITTEN BROS CHRYSLER (RICHMOND, VA) A FEW DAYS LATER AND I WAS TOLD THAT THE GAS CANISTER WAS CONTAMINATED AND NEEDED TO BE REPLACED ALONG WITH A DETECTOR AND SOLENOID, TOTAL COST OF $516 AND WAS TOLD THE GAS TANK NEEDED TO BE REPLACED BECAUSE OF A DEFECTIVE VALVE IN THE TANK. SEEMS THE VALVE WAS STUCK OPEN AND ALLOWING GAS TO OVERFLOW INTO THE CANISTER. SINCE THE VALVE IS PART OF THE TANK AND CANNOT BE REPLACED A COMPLETE TANK IS NEEDED AT A COST OF $1200 TO $1500. THE NEXT WEEK I CALLED THE SERVICE ADVISOR AT WHITTEN BROTHERS, [XXX] , AND TOLD HER TO GO AHEAD AND ORDER THE TANK. SHE SAID IT WOULD TAKE 3-5 DAYS TO BE RECEIVED AND WOULD CALL ME WHEN IT WAS IN. THAT NIGHT I READ AN ARTICLE ABOUT A GAS TANK PROBLEM ON THE 2006 VEHICLES LIKE MINE AND SAW THAT IF YOU DID NOT FILL THE TANK YOU SHOULD NOT HAVE A PROBLEM WITH IT SHUTTING OFF. I FIGURED FOR THE AMOUNT OF MONEY I WAS GOING TO HAVE TO SPEND I WOULD GO THIS ROUTE SO I CALLED AND CANCELLED THE ORDER FOR THE TANK. I WAS TOLD THE TANK ORDER COULD NOT BE CANCELLED BUT THEY WOULD KEEP IT IN INVENTORY. I HAVE ONLY PUT 600 MILES ON THE VEHICLE SINCE ALL THIS HAPPENED AND HAVE ONLY PUT GAS IN IT TWICE BUT DID NOT FILL IT EITHER TIME, ONLY ENOUGH TO GET THE GAUGE TO ABOUT 3/4. I HAVE TO REMEMBER WHEN I LOAN THE VEHICLE TO ONE OF MY SONS TO TELL THEM WHATEVER THEY DO PLEASE DO NOT FILL THE TANK IF THEY PUT GAS IN IT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

STALLING 2-3 TIMES AFTER FILLING TANK UP. THEN WILL DRIVE FINE. CALLED CHRYSLER SAID THERE WAS NO EXTENDED WARRANTY TO FIX PROBLEM. *TR

AFTER FILLING TANK, THE CAR STALLED ON EXIT FROM GAS STATION. THE CAR STALLED A FEW MILES LATER AFTER STOPPING AND THEN TRYING TO GO. FILLING THE TANK WITH GASOLINE HAS BECOME EXTREMELY SLOW SINCE THEN. 20 TO 30 MINUTES TO FILL THE TANK. MOST RECENTLY ON 3/4/2014, THE CAR STALLED AGAIN WHEN STOPPED AT RED LIGHT. THE STALLING AND SLOW FILL HAVE BEEN CONTINUING SINCE NOVEMBER 2013 AND HAPPENING MORE FREQUENTLY RECENTLY. THE NHSTA HAS A CASE NUMBER PE13016 WHICH DESCRIBES EXACTLY MY SITUATION AS A DEFECTIVE FUEL TANK VALVE. IN THAT CASE, CHRYSLER HAS AGREED TO EXTENDED WARRANTY ON GAS TANKS FOR 2006 CHRYSLER C CARS IN THE CASE FILE WRITE UP, BUT BOTH THE DEALER AND CUSTOMER SERVICE DO NOT ACKNOWLEDGE THE EXISTENCE OF THE CASE FINDINGS OR THE PROBLEM ITSELF. I AM HOPING THE NHTSA WILL STAND BEHIND THEIR FINDINGS AND SUPPORT THE COMPLETION OF MANUFACTURERS SOLUTION. RIGHT NOW CHRYSLER DOES NOT APPEAR TO BE HONORING ITS SOLUTION. *TR