2009 CHRYSLER ASPEN Complaints

SUV STALLS AFTER FILLING FUEL TANK. OFTEN IT WILL REQUIRE MULTIPLE CYCLES OF STARTING AND STALLING BEFORE IT WILL CONTINUE TO RUN. PROBLEM APPEARS TO BE MORE SEVERE IN COLD WEATHER. THE SUV HAS STALLED IN TRAFFIC ON MULTIPLE OCCASIONS. ADDITIONALLY GAS WILL SPLASH OUT DURING FUELING.

FOR NO KNOWN REASON MY 2009 CHRYSLER ASPEN 4X4 WILL ENGAGE ON ITS OWN, I HAVE REPEATEDLY TAKEN IT IN TO THE DEALERSHIP (WHICH BY THE WAY IS HORRIBLE) THEY CAN NOT FIGURE OUT WHAT THE PROBLEM IS . HOWEVER SINCE I HAVE A LIFETIME WARRANTY THEY HAVE CLAIMED I NEED EVERY SINGLE PART COVERED UNDER THE WARRANTY WITH NOT RESULTS. THE FIRST TIME I CALLED THE DEALERSHIP REGARDING THIS I WAS TOLD TO BRING THE TRUCK IN IMMEDIATELY AS THIS IS AN EXTREMELY DANGEROUS PROBLEM DUE TO THE FACT WHEN IT IS ENGAGED THE TRUCK WILL LOOSE POWER. IT ENGAGED WHILE I WAS ON THE FREEWAY DOING 70 MPH AND DROPPED INSTANTLY TO 20 MPH AND WOULD NOT GO OVER 35MPH. MY OVERHEAD CONSOLE, DASH AND RADIO AT RANDOM GO OUT. ACCORDING TO THE DEALERSHIP I NEEDED A NEW RADIO 3 TIMES EACH TIME THE RADIO WOULD START WORKING AGAIN FOR THE SAME REASON IT STOPPED, UNKNOWN. I TURN ON THE TURN SIGNAL THEY FLASH BETWEEN LEFT, RIGHT AND HAZARD.

THE OVERHEAD CONTROL MODULE HAS FAILED 3 TIMES IN THE LAST 2 YEARS. WE ARE BEING ASKED TO COVER IT OUR OF POCKET AGAIN EVEN THOUGH THE PART SHOULD BE UNDER THE 12 MONTH WARRANTY. CHRYSLER CUSTOMER SERVICE TELLS ME THAT SINCE IT WAS REPLACE UNDER WARRANTY THE LAST TIME (12 MONTHS AGO) OUR CONSUMER WARRANTY GOES BACK TO THE ONE WE PURCHASED THE FIRST TIME IT FAILED AND WON'T COVER IT THIS TIME.

2009 CHRYSLER ASPEN HYBRID HAS 3 RECALLS. THE FIRST RECALL UPDATE WASN'T SUCCESSFULLY DONE AND SUBSEQUENTLY I CANT GET THE OTHER 2, S43 AND S92 RECALLS ADDRESSED. FOR SEVERAL YEARS PRIOR TO P48 RECALL, MY TRUCK WOULD DROP DEAD WHILE DRIVING AND THE DEALERSHIP COULD NEVER DIAGNOSE WHY THE TRUCK WAS DOING SO. THERE IS AN EXTENSIVE HISTORY. THE TRUCK DROPPED DEAD 11/24/2014, DEALERSHIP UPLOADED A SOFTWARE A DAY LATER IN AN ATTEMPT TO FIX DROP DEAD ISSUE. IT WORKED ONLY 2 MONTHS AFTER THE UPDATE. IT DROPPED DEAD AND WAS TOWED BACK TO THE DEALERSHIP AND IT SAT UNFIXED FOR 10 MONTHS. THEY THEN SAID THE SOFTWARE UPDATE COULDN'T FIX THE PROBLEM AND I REPLIED THEN THE SOFTWARE UP DATE WAS THE FINAL CAUSE FOR THE DEATH OF THE VEHICLE. WHY DID YOU UPLOAD IF IT WASN'T GOING TO FIX. THEY REFUSED TO LOOK FURTHER BECAUSE THE AREA SERVICE MANAGER IN A MEETING WITH MR. LOPERNA STATED THE TRUCK HAD 148,000 MILES ON IT AND THEY REFUSE TO FIX FURTHER DUE TO MILEAGE THEN WENT ON TO SAY IT WAS OUT OF WARRANTY IGNORING THE FACT THE TRUCK HAD BEEN DROPPING DEAD FOR YEARS WITHOUT THEM BEING ABLE TO DIAGNOSE. I WAS IN MOTION EVERY TIME THE TRUCK FELL DEAD AND THE DROP DEAD ISSUE STARTED A FEW MONTHS AFTER PURCHASE. THE DEALERSHIP HAS NOTED EVERY TIME THE TRUCK DROPPED DEAD AND WAS TOWED IN FOR SERVICE AND THEY DIDN'T KNOW WHAT WAS WRONG. I AM CURIOUS TO KNOW HOW MANY HYBRID TRUCKS HAVE BEEN FIXED? I AM ALSO CURIOUS TO KNOW HOW CAN SOMEONE REFUSE TO FIX A RECALL DUE TO MILEAGE. I HAVE NOT SPOKEN TO ANYONE IN LEADERSHIP AT CHRYSLER ALTHOUGH I HAVE WRITTEN 25 LETTERS AND ADDRESSED TO EACH INDIVIDUAL. I AM NOT ABLE TO GET PAST THE CALL CENTER FOR HELP.

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 CHRYSLER ASPEN 4X4. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 16V947000 (AIR BAGS) AND 16V352000 (AIR BAGS). THE MANUFACTURER FAILED TO SUPPLY THE REMEDY PARTS TO THE DEALER TO RECEIVE THE REPAIR IN A REASONABLE TIME FRAME. WHILE DRIVING DOWNHILL ON AN S CURVE AT AN UNKNOWN SPEED, THE VEHICLE WENT OVER AN ICE PATCH. THE FRONT PASSENGER SIDE TIRE FRACTURED, CAUSING THE VEHICLE TO BE UNSTABLE AND CRASH. NONE OF THE AIR BAGS DEPLOYED. THE SEAT BELT FAILED TO RESTRAIN THE DRIVER, WHICH CAUSED BRUISING FROM HITTING THE STEERING WHEEL. MEDICAL ATTENTION WAS REQUIRED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DETERMINED THAT THE VEHICLE PERFORMED AS DESIGNED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS WAITING FOR A RESPONSE FROM THE MANUFACTURER TO DETERMINE A SOLUTION TO REPAIR THE VEHICLE. THE FAILURE MILEAGE WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT. ..UPDATED 06/08/17 *BF (RECALL RELATED INCIDENT) TS *CN

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 CHRYSLER ASPEN 4X4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V352000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 CHRYSLER ASPEN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V352000(AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2009 CHRYSLER ASPEN. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBERS: 16V352000 (AIR BAGS) AND 16V947000 (AIR BAGS). THE PARTS NEEDED WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 03/07/17*LJ

TAKATA RECALL IT IS UNACCEPTABLE THAT, IN ALMOST A YEAR, NO REPLACEMENT PART HAS BEEN DESIGNED TO REMEDY THIS POTENTIALLY DEADLY ISSUE! CHRYSLER NEEDS TO BE HELD ACCOUNTABLE FOR REPAIR OR REPLACEMENT WITHIN A REASONABLE TIME FRAME, WHICH I FEEL HAS LAPSED.

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 CHRYSLER ASPEN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V352000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.