2007 CHRYSLER ASPEN Complaints

TL*THE CONTACT OWNS A 2007 CHRYSLER ASPEN 4X4. THE CONTACT STATED THAT THE RIMS WERE BENT ON THE PASSENGER SIDE OF THE VEHICLE AND WERE REPLACED. HE STATED THAT HE IS AWARE OF THE MAJOR LAWSUIT THAT WAS PLACED ON THE MANUFACTURER PERTAINING TO THE RIMS. THE DEALER STATED THAT THIS WAS A RESULT OF A USER ERROR AND THAT THE CONTACT MUST HAVE STRUCK A POTHOLE OR DRIVEN OFF THE ROAD. THE CONTACT DENIES THOSE ACCUSATIONS. THE DEALER ALSO STATED THAT THE RIMS ARE MORE FOR SHOW THAN FOR ACTUAL USE. THE CURRENT AND FAILURE MILEAGES WERE 4,000.

WE PURCHASED A 2007 CHRYSLER ASPEN DEC 23, 2006. THE NEXT DAY THE CAR SUDDENLY LURCHED WHILE I WAS BACKING OUT OF THE DRIVEWAY AT MY INLAWS' HOME. IT WAS SHOCKING & MY FAMILY WAS SHOUTING OUT FOR ME TO STOP THE CAR. I WAS ABLE TO CONTROL IT & KEEP FROM HITTING OTHER VEHICLES BUT IT WAS VERY DIFFICULT. THE NEXT WEEK I WENT TO EXIT THE PARKING LOT OF OUR SAFEWAY STORE TO GO ON TO THE MAIN STREET. I WAS STOPPED TO TURN RIGHT WHEN THE CAR LURCHED INTO ONCOMING TRAFFIC. HORNS BLARED & CARS SWERVED TO AVOID HITTING ME. I WAS JUST WAITING TO BE HIT! I TOOK THE CAR TO DEALER W/466 MILES ON IT. THEY SAID THEY "COULD NOT VERIFY CONCERN; OPERATING AS DESIGNED AT THIS TIME." IN FEB WHILE I WAS BACKING OUT OF OUR GARAGE THE CAR LURCHED VIOLENTLY WHEN I PUT IT IN REVERSE & JUMPED ABOUT 3 FEET. MY WIFE WAS STANDING IN THE DOORWAY & BEGAN SCREAMING. SHE CALLED THE SERVICE REP CRYING BECAUSE SHE BELIEVED I WOULD BE KILLED IF I CONTINUED TO DRIVE IT. I TOOK IT TO DEALER. THEY KEPT IT, & WERE "UNABLE TO VERIFY CONCERN; VEHICLE IS OPERATING AS DESIGNED AT THIS TIME; MILES OUT 1040." MY WIFE REFUSES TO DRIVE THE CAR BECAUSE OF THIS LIFE THREATENING DEFECT. ALSO WHEN YOU INSERT KEY IN THE IGNITION IT STARTS @ 1300 RPM'S. THE DEALER SAYS WE SHOULD LET CAR SETTLE DOWN TO ABOUT 600 RPM'S WHICH REQUIRES A FULL MINUTE OF WAITING IN THE CAR BEFORE YOU CAN START TO MOVE. THEY THINK THIS MIGHT BE PART OF THE PROBLEM BUT TELL US THERE IS NO WAY TO FIX IT. SO WE HAVE A CAR THAT MUST SIT BEFORE YOU CAN USE IT; YOU ABSOLUTELY CANNOT EVER VALET IT FOR FEAR THE ATTENDANT MIGHT BE INVOLVED IN A LURCHING INCIDENT. ON JUNE 4, 2007 SERVICE ADVISOR TOLD ME 3 OTHER ASPENS ARE REPORTING THIS PROBLEM. WE ARE SETTING UP A MTG W/GM TO ARRANGE TO TURN IN THIS CAR. MY WIFE HAS SET UP A FILE ON THE CAR & ADVISED FAMILY MEMBERS WHERE IT IS IN THE EVENT WE ARE KILLED IN AN ACCIDENT WHILE DRIVING THIS CAR SO THEY CAN INVESTIGATE IF THE LURCHING/BUCKING ACTION OF THE CAR CAUSED THE ACCIDENT.

IN THE 2007 CHRYSLER APSEN, THE THIRD ROW, CENTER SEAT, SAFETY BELT DOES NOT HAVE A COMMON BUCKLE THAT CAN BE RELEASED WITH THE PUSH OF A BUTTON. IT HAS A BUCKLE THAT REQUIRES AN OBJECT (THE USER MANUAL RECOMMENDS THE IGNITION KEY) BE INSERTED INTO A SLOT ON THE BUCKLE TO RELEASE THE LATCH. THIS IS A SAFETY HAZARD. IN THE EVENT OF A CAR FIRE, FLOODING, STALLING ON A RAILROAD TRACK OR ANY OTHER POTENTIALLY DANGEROUS EVENT, A PERSON SITTING IN THIS SEAT CANNOT UNLATCH THEIR BUCKLE WITHOUT A TOOL. A CHILD WOULD BE TRAPPED AND POSSIBLE DIE IF AN ADULT IS UNABLE TO CLIMB INTO THE BACK OF THE VEHICLE AND, POSSIBLY IN A PANICKED STATE, UNLATCH THE SEATBELT. MY VEHICLE CONTAINS A DVD PLAYER FOR LONG TRIPS. THE REAR, CENTER SEAT IS DIRECTLY IN LINE WITH THE PLAYER AND HAS THE BEST VIEW. SINCE THE DVD PLAYERS IN VEHICLES ARE USUALLY PURCHASED FOR THE BENEFIT OF CHILDREN, IT SEEMS UNBELIEVABLE THAT THE BEST SEAT IN THE VEHICLE FOR VIEWING IS A SEAT CHILDREN WOULD NOT BE SAFE IN. HOW MANY PARENTS ACTUALLY LET THEIR CHILDREN SIT THERE THINKING THAT NOTHING WILL HAPPEN? I CONSIDER THIS AN UNUSABLE SEAT. IT IS POTENTIALLY VERY DANGEROUS. *TR

TL*THE CONTACT OWNS A 2007 CHRYSLER ASPEN 4X4. THE CONTACT STATED THAT THE REVERSE ALERT SENSOR ONLY ACTIVATED WHEN THE VEHICLE WAS APPROXIMATELY SIXTEEN INCHES AWAY FROM AN OBJECT. THE DEALER STATED THAT THE REAR PARK ASSIST SYSTEM WAS WORKING PROPERLY BY ALERTING THE CONTACT AT SIXTEEN INCHES AWAY. THE CONTACT FEARED THAT THE ALARM WILL NOT ALERT HER IN TIME AND, BECAUSE THE VEHICLE WAS HIGHER FROM THE GROUND. SHE MAY NOT SEE PEOPLE OR OBJECTS IN TIME WHEN DRIVING IN REVERSE. THE CURRENT MILEAGE IS 3,300, AND FAILURE MILEAGE WAS 3.*AK UPDATED 05/23/07 *TR

I OWN A 2007 CHRYSLER ASPEN WITH 1500 MILES ON THIS VEHICLE. I TURNED OFF THE MAIN HIGHWAY ON TO A SECONDARY ROAD, WHEN THEN ACCELERATOR WAS PUSHED THE ENGINE SHUTTERED BRIEFLY THEN ACCELERATED TO A HIGH SPEED ON IT'S OWN. I PUSHED THE BRAKE PEDAL DOWN VERY HARD AND IT WOULD NOT STOP THE VEHICLE,I HAD TO PLACE THE TRANSMISSION INTO NEUTRAL AND SWITCH THE IGNITION OFF TO STOP THE CAR. LUCKILY I WAS NOT AT THE SCHOOL YARD WERE I HAD JUST PICKED MY CHILD UP. I CALLED A TOW TRUCK TO PICK MY CAR UP AND CARRY TO THE DEALERSHIP AS I WAS TOO SCARED TO TRY AND DRIVE IT AGAIN. THE DEALER SAID THEY WOULD CHECK OUT THE PROBLEM AND WOULD HAVE. *JBTO CONTACT CHRYSLER TO SEE WHAT COULD HAVE CAUSED THE PROBLEM AND THAT A MECHANIC WOULD DRIVE IT TO SEE IF THEY COULD RECREATE THE PROBLEM. THE CAR IS STILL AT THE DEALERSHIP WITH NO RESPONSE TO WHAT THE PROBLEM MIGHT BE. THIS IS A VERY SERIOUS SAFETY HAZARD THAT COULD HAVE INJURED SOMEONE AND NEEDS TO BE INVESTIGATED TO PREVENT FUTURE INCIDENTS! *JB

TL* - THE CONTACT'S VEHICLE WAS INVOLVED IN REAR END CRASH. THE CONTACT'S VEHICLE STOPPED WHEN THE CRASH OCCURRED,. DURING THE CRASH THE FRONT PASSENGER SEAT BACK WHICH WAS UNOCCUPIED FAILED. THE CONTACT STATED THAT THE SEAT COLLAPSED TO A 60 DEGREE ANGLE FROM THE VERTICAL, AND THE ONLY THING THAT STOPPED IT FROM GOING ALL THE WAY BAC,K WAS THE CHILD SEAT BEHIND IT. THE VEHICLE WAS CURRENTLY AT THE BODY SHOP WHERE IT WAS BEING FIXED.*AK UPDATED 03/07/07*JB